12/05/2025 German Content Moderator - Late Shift - Barcelona

📌 Core Information

🔹 Job Title: German Content Moderator - Late Shift - Barcelona

🔹 Company: Teleperformance Spain

🔹 Location: Barcelona, Catalonia, Spain

🔹 Job Type: On-site

🔹 Category: Not specified

🔹 Date Posted: March 31, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Reviewing and moderating content on social media platforms
• Ensuring a safe online experience for users
• Working on a late shift from 16.00 to 00.00h
• Contributing to a multicultural and international work environment

ASSUMPTION: This role focuses on maintaining community standards and safeguarding user interactions by filtering content based on pre-defined guidelines. The term "popular social media platform" is assumed to imply a widely recognized service.

📋 Key Responsibilities

✅ Review and filter social media content to maintain community standards.

✅ Ensure user interactions conform to platform guidelines.

✅ Collaborate with teams to improve content moderation processes.

ASSUMPTION: Responsibilities include direct content inspection and communication of moderation changes with relevant teams to enhance safety and user experience.

🎯 Required Qualifications

Education: Completion of mandatory studies, such as ESO or High School. Additional higher studies are advantageous.

Experience: Experience in content moderation, customer service, or a contact center environment is valued.

Required Skills:

• German C2 level and advanced English proficiency
• Proficiency in PC skills: Office 365, CRM Database
• Goal-oriented and self-assertive

Preferred Skills:

• Awareness of cultural, political, and social events
• Affinity with social media platforms

ASSUMPTION: A strong command over languages and technical tools is critical, with previous experience enhancing candidacy.

💰 Compensation & Benefits

Salary Range: €24,820.57 (Base €16,363.49 + Language bonus €1,550.20 + Complement €6,956.88)

Benefits:

• Feel Good program including Spanish lessons and group activities
• Health Insurance discounts
• Access to wellness and resilience workshops
• Incentive plan based on project KPIs
• Modern, well-connected office with free coffee and weekly fruit

Working Hours: 38.5 hours per week, Monday to Sunday with two fixed off days.

ASSUMPTION: Listed salary and benefits suggest a competitive package aligned with market standards for similar roles in the region.

📌 Applicant Insights

🔍 Company Context

Industry: Outsourcing and Offshoring Consulting

Company Size: 10,001+ employees, providing diverse growth opportunities.

Founded: Company information suggests significant maturity and industry leadership.

Company Description:

• Global digital business services provider
• Reputation for community and environmental involvement
• Focus on advancing brand operation efficiency

Company Specialties:

• Omnichannel solutions
• Homebase and VIP Solutions
• Social Media and Customer Experience

Company Website: http://www.tp.com

ASSUMPTION: Teleperformance's large scale and diverse offerings ensure stability and exposure for employees to various service models.

📊 Role Analysis

Career Level: Early career opportunity suitable for candidates with minimal experience.

Reporting Structure: Likely to report to a team lead or supervisor within the content moderation unit.

Work Arrangement: Primarily on-site with some hybrid flexibility.

Growth Opportunities:

• Potential for career advancement within team
• Skills development through continuous training
• Exposure to international work environments

ASSUMPTION: The role offers foundational experience in content moderation with opportunities for professional growth and cross-departmental exposure.

🌍 Location & Work Environment

Office Type: Modern, well-equipped office close to amenities.

Office Location(s): Barcelona office, easily accessible by public transport and near the Glories shopping mall.

Geographic Context:

• Located in a vibrant cultural hub known for innovation and diversity
• Proximity to beaches and cultural landmarks
• Dynamic environment, conducive to a balanced lifestyle

Work Schedule: Late shift work between 16:00 to 00:00h, requiring adaptability to non-standard hours.

ASSUMPTION: Office setting offer employees an enriching lifestyle with varied recreational and cultural experiences.

💼 Interview & Application Insights

Typical Process:

• Initial application screening and CV review
• Language proficiency assessment
• Interview rounds focused on skills and cultural fit

Key Assessment Areas:

• Language skill validation
• Content moderation scenario handling
• Technical proficiency with industry tools

Application Tips:

• Highlight language skills and relevant experience
• Prepare for practical content moderation scenarios
• Demonstrate adaptability to flexible work schedules

ATS Keywords: German C2, Content Moderation, Social Media, CRM

ASSUMPTION: Application processes emphasize language proficiency and practical skills align with job demands.

🛠️ Tools & Technologies

• Office 365
• CRM Database
• Internal content management platforms

ASSUMPTION: Tools listed are standard for efficient content management and collaboration processes.

👔 Cultural Fit Considerations

Company Values:

• Commitment to diversity and inclusion
• Focus on community engagement
• Dedication to innovation and quality service

Work Style:

• Collaborative and open communication
• Flexible and adaptable to changing demands
• Emphasis on proactive problem solving

Self-Assessment Questions:

• Am I comfortable working late shifts?
• Do I have a strong proficiency in German and English?
• Can I work both independently and in a team setting?

ASSUMPTION: The role suits individuals valuing community, innovation, and working in a dynamic environment.

⚠️ Potential Challenges

• Managing high volumes of content during peak hours
• Navigating complex content moderation decisions
• Maintaining engagement during late shift hours
• Balancing flexibility with structured work hours

ASSUMPTION: Challenges identified focus on the intensity and flexibility required in content moderation roles.

📈 Similar Roles Comparison

• Competitive compensation within the industry
• Work-life balance supported by flexible hours
• Skills development opportunities comparable to similar roles

ASSUMPTION: Teleperformance is positioned competitively within the sector, primarily focusing on skill enhancement and employee satisfaction.

📝 Sample Projects

• Developing effective moderation strategies for new content types
• Participating in workshops to enhance resilience and communication skills
• Collaborating on initiatives to boost user engagement

ASSUMPTION: Project examples align with role functions in enhancing community safety and improving platform offerings.

❓ Key Questions to Ask During Interview

• What metrics define success in this role?
• How does the company support work-life balance?
• What training programs do you offer for personal development?
• How frequently do you review performance metrics and provide feedback?
• What is the career trajectory for this role within the company?

ASSUMPTION: Questions emphasize understanding expectations, support structure, and growth potential in the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant language and technical skills
• Prepare for potential language and scenario-based assessments
• Research Teleperformance Spain to align personal values with company culture
• Follow up on application status within two weeks of submission

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.