12/05/2025 German Content Moderator - Night Shift - Barcelona

📌 Core Information

🔹 Job Title: German Content Moderator - Night Shift

🔹 Company: Teleperformance Spain

🔹 Location: Barcelona, Catalonia, Spain

🔹 Job Type: On-site

🔹 Category: Not Specified

🔹 Date Posted: March 31, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Hybrid (On-site and some remote work)

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Moderating user-generated content on a popular social media platform
• Ensuring a safe user experience
• Working during the night shift (12:00 am to 8:00 am)
• Adapting to hybrid work practice (combining on-site and remote work)

ASSUMPTION: The job emphasizes maintaining community standards and safety on social media, likely requiring strong decision-making and awareness of current socio-cultural trends.

📋 Key Responsibilities

✅ Review and filter content for compliance with community guidelines

✅ Ensure safe user experiences on the platform

✅ Stay updated with cultural, political, and social news

ASSUMPTION: The role likely involves evaluating sensitive or controversial topics, necessitating discretion and critical judgment.

🎯 Required Qualifications

Education: Mandatory studies completed (e.g., ESO, High School); higher education is advantageous

Experience: Experience in content moderation, customer service, or similar contact center roles is valued

Required Skills:

• German C2 level proficiency
• Advanced English skills
• User-friendly PC skills (Office 365 & CRM databases)
• Goal-oriented and assertive personality
• Deep affinity with social media platforms

Preferred Skills:

• Knowledge of internal company platforms
• Previous experience in a contact center atmosphere

ASSUMPTION: Successful candidates are likely self-driven with a keen interest in digital environments, matching the dynamic nature of a content moderator's job.

💰 Compensation & Benefits

Salary Range: 24,820.57 € annually (includes base salary and bonuses)

Benefits:

• Feel Good program with free Spanish lessons and group activities
• Health insurance discounts
• Wellness programs for mental and physical health
• Incentive plans based on KPI achievements

Working Hours: 38.5 hours/week, night shift, flexible arrangements for on-site and remote work

ASSUMPTION: The compensation structure is tailored to attract bilingual candidates willing to work night shifts, offering a combination of financial compensation and lifestyle benefits.

📌 Applicant Insights

🔍 Company Context

Industry: Outsourcing and Offshoring Consulting, focusing on digital business services.

Company Size: 10,001+ employees, offering a vast network of resources and opportunities.

Founded: Not Specified, headquartered in Paris, Île-de-France.

Company Description:

• Globally scaled with local engagement
• Focus on sustainable business solutions
• Serving top global brands with digital support

Company Specialties:

• Omnichannel solutions and B2B customer interactions
• Advanced analytics and AI integration
• Technical support and outsourcing

Company Website: http://www.tp.com

ASSUMPTION: The company likely adopts innovative technologies in content moderation, supporting their digital focus on advanced service solutions.

📊 Role Analysis

Career Level: Entry-level with opportunities to engage in digital moderation industries.

Reporting Structure: Likely reports to a team leader or supervisor within the content moderation department.

Work Arrangement: Hybrid model supporting both office presence and remote work flexibility.

Growth Opportunities:

• Strengthening multilingual capabilities and cultural awareness
• Networking within a large, international community
• Potential progression to team leadership roles

ASSUMPTION: Given the size and scope of the company, career progression is likely structured and supported with development programs.

🌍 Location & Work Environment

Office Type: Modern office with collaborative spaces

Office Location(s): Barcelona, well connected by public transport

Geographic Context:

• Proximity to Glories shopping mall adds convenience
• Dynamic city with rich cultural and social opportunities
• Possibility to work from home if within 100km of the office

Work Schedule: Night shift scheduling provides opportunities for unique lifestyle adjustments

ASSUMPTION: The office location is strategic, promoting easier commute and enhanced work-life balance with access to essential services.

💼 Interview & Application Insights

Typical Process:

• Initial application screening
• Interview focusing on language proficiency and cultural awareness
• Technical assessment of PC and platform skills

Key Assessment Areas:

• Language proficiency in German and English
• Understanding of content moderation principles
• Familiarity with social media and cultural trends

Application Tips:

• Highlight bilingual ability in CV
• Demonstrate familiarity with current events
• Prepare examples of handling sensitive content

ATS Keywords: German C2, Social Media, Content Moderation, Cultural Awareness

ASSUMPTION: The application process is likely tailored towards evaluating cultural sensitivity and technical adeptness.

🛠️ Tools & Technologies

• Office 365 Suite
• CRM Databases
• Internal content modulation platforms

ASSUMPTION: Candidates may need familiarity with dynamic software tools and platforms commonly used in content moderation.

👔 Cultural Fit Considerations

Company Values:

• Commitment to ethical standards and safety
• Diverse and inclusive workplace
• Adaptability to change

Work Style:

• Proactive and independent work approach
• Ability to handle repetitive tasks meticulously
• Collaborative mindset with a global team

Self-Assessment Questions:

• How do you handle distressing content?
• Have you worked night shifts before?
• What experience do you have in content moderation?

ASSUMPTION: The company requires contributors who are resilient, empathetic, and comfortable with multilingual communication.

⚠️ Potential Challenges

• Adapting to night shift hours
• Navigating complex content moderation scenarios
• Balancing hybrid work demands
• Maintaining productivity during long shifts

ASSUMPTION: Candidates might face emotional challenges due to the nature of evaluating sensitive content.

📈 Similar Roles Comparison

• Higher demand for language proficiency than typical customer service roles
• Focused training on digital safety policies
• More intensive emphasis on cultural and social awareness

ASSUMPTION: Similar roles may exist in other large outsourcing firms, but with variations in specific operational focus.

📝 Sample Projects

• Analyzing user behavior reports for policy violations
• Creating reports on trending topics affecting user safety
• Participating in team workshops to enhance moderation strategies

ASSUMPTION: The projects highly involve cross-collaboration and require analytical skills in pattern detection.

❓ Key Questions to Ask During Interview

• What support systems are in place for dealing with difficult content?
• How does Teleperformance ensure work/life balance for night shift employees?
• What are the opportunities for advancement within the content moderation team?
• How does the role impact overall platform safety?
• What ongoing training is provided for language skills improvement?

ASSUMPTION: Interview questions should address both personal adjustment to work conditions and professional growth potential.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for language proficiency assessment
• Update your CV to reflect relevant experience
• Highlight any previous content moderation or customer service roles
• Follow up with Teleperformance's recruitment team for any clarifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

```