📌 Core Information
🔹 Job Title: Account Associate
🔹 Company: Provincial Credit Union
🔹 Location: Kensington, Prince Edward Island
🔹 Job Type: On-site
🔹 Category: Financial Services
🔹 Date Posted: May 9, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site (Travel to surrounding branches required)
🚀 Job Overview
Key aspects of this role include:
- Assessing new business credit requests and managing a commercial loan portfolio
- Building and maintaining relationships with existing members and generating new business
- Presenting financing proposals and managing loan documentation
- Working collaboratively with a team to deliver memorable member experiences
ASSUMPTION: This role requires a balance of analytical skills for credit assessment and relationship-building skills for member engagement.
📋 Key Responsibilities
✅ Assess new business credit requests from existing and prospective members
✅ Document and present commercial loan applications
✅ Approve loans within authorized limits or champion loan recommendations
✅ Present financing proposals to existing or prospective members
✅ Review loan documentation for completeness and acceptance
✅ Manage assigned commercial loan portfolio, including annual reviews and credit amendments
✅ Review current portfolio to ensure members have proper banking solutions
✅ Collect and follow-up for delinquent loans and excess operating facilities
✅ Build and maintain positive working relationships with existing members and network with local professionals
ASSUMPTION: This role involves a mix of independent work (credit assessment) and collaborative work (member engagement and team projects).
🎯 Required Qualifications
Education: Successfully completed a post-secondary business program
Experience: A minimum of 2 years of related experience in financial services
Required Skills:
- Proactive listening and identifying sales opportunities
- Good judgment and problem-solving skills
- Organizational, planning, and multi-tasking skills
- Ability to present, sell, and service credit union products
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Applications
Preferred Skills:
- Bilingualism (English/French)
- Experience with loan management software
ASSUMPTION: While not explicitly stated, experience in commercial lending or a related field would be beneficial for this role.
💰 Compensation & Benefits
Salary Range: CAD 58,700 - 69,000 per year
Benefits:
- Outstanding culture with a positive work environment
- Market competitive compensation with an annual bonus program
- Generous benefit package, including a flexible health and dental plan, sick time, and a Defined Contribution Pension Plan and Group Retirement Saving Plan with up to 9% employer contribution
- Work-life balance with three weeks of vacation per year, supplemented by four personal days and two volunteer days
- Professional development opportunities, including tuition reimbursement and training programs
- Employee perks, such as an annual fitness and clothing allowance, reduced rates on employee loans and mortgages, and no service fees on banking transactions
Working Hours: Full-time, typically Monday to Friday, 8:30 AM to 4:30 PM
ASSUMPTION: The salary range provided is inclusive of the annual bonus program.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services. Provincial Credit Union is the largest credit union in Atlantic Canada, with over $1.2 billion in assets and serving over 35,000 members across Prince Edward Island.
Company Size: 51-200 employees. This size allows for a more personal work environment and opportunities for growth.
Founded: Provincial Credit Union was founded in 1949 and has since grown to become the leading financial institution on the island.
Company Description:
- Provincial Credit Union is committed to providing sound financial advice, planning, and education to its members
- The company values people, purpose, and possibility, guiding its mission to serve the financial needs of islanders
- Provincial Credit Union offers a wide range of financial products and services, including loans, deposits, and wealth management
Company Specialties:
- Commercial lending
- Retail banking
- Wealth management
- Financial planning and education
Company Website: www.provincialcu.com
ASSUMPTION: As a credit union, Provincial Credit Union focuses on community engagement and member-centric services.
📊 Role Analysis
Career Level: Mid-level. This role requires previous experience in financial services and offers opportunities for career growth within the company.
Reporting Structure: The Account Associate reports directly to the Branch Manager and works collaboratively with the lending team.
Work Arrangement: This is an on-site position with travel to surrounding branches required. The role may also involve some after-hours work for loan closings and member meetings.
Growth Opportunities:
- Progression to Senior Account Associate or Branch Manager roles
- Expansion of skills and knowledge through professional development opportunities
- Increased responsibilities and portfolio size as experience grows
ASSUMPTION: Given the company's size and focus on member engagement, there may be opportunities for internal transfers or promotions within the organization.
🌍 Location & Work Environment
Office Type: Branch office. The Kensington branch is one of ten branch locations across Prince Edward Island.
Office Location(s): 1 Commercial St, Kensington, Prince Edward Island C0B 1M0, Canada
Geographic Context:
- Kensington is a small town located in the central part of Prince Edward Island
- The office is situated in a rural setting, with easy access to local amenities
- The region experiences all four seasons, with mild winters and warm summers
Work Schedule: The work schedule is typically Monday to Friday, 8:30 AM to 4:30 PM, with some flexibility for loan closings and member meetings.
ASSUMPTION: The work environment is likely to be collaborative and member-focused, with a strong emphasis on community engagement.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager and team members
- Background check and reference checks
- Job offer and onboarding
Key Assessment Areas:
- Credit assessment skills
- Relationship-building and communication skills
- Problem-solving and decision-making abilities
- Cultural fit and alignment with company values
Application Tips:
- Highlight relevant experience in financial services and commercial lending
- Tailor your resume and cover letter to emphasize skills and experiences that match the job requirements
- Prepare examples of successful credit assessments and member engagement strategies
- Research Provincial Credit Union's mission, values, and community involvement to demonstrate your fit with the organization
ATS Keywords: Commercial lending, credit assessment, member engagement, relationship-building, financial services, loan management, portfolio management
ASSUMPTION: As an internal applicant, you may have an advantage in the interview process due to your familiarity with the company and its culture.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Loan management software (e.g., Fiserv, FICO, Temenos)
- Customer Relationship Management (CRM) software (e.g., Salesforce, Microsoft Dynamics 365)
- Banking-specific software (e.g., core banking systems, loan origination systems)
ASSUMPTION: The specific tools and technologies used may vary depending on the branch and the company's ongoing digital transformation initiatives.
👔 Cultural Fit Considerations
Company Values:
- People: Valuing and supporting employees and members
- Purpose: Providing sound financial advice, planning, and education
- Possibility: Empowering members and employees to achieve their goals
Work Style:
- Collaborative and team-oriented
- Member-focused and community-driven
- Adaptable and responsive to member needs
Self-Assessment Questions:
- How do you demonstrate our company values in your daily work?
- Can you provide an example of a time when you went above and beyond to support a member or colleague?
- How do you stay organized and manage multiple priorities in a dynamic work environment?
ASSUMPTION: As an internal applicant, you may already be familiar with Provincial Credit Union's culture and values, which can help demonstrate your fit for the role.
⚠️ Potential Challenges
- Managing a high volume of loan applications and portfolio reviews
- Balancing independent credit assessment work with collaborative member engagement
- Adapting to changes in regulations, interest rates, and market conditions
- Meeting sales and revenue targets while maintaining a high level of member satisfaction
ASSUMPTION: The role may require occasional overtime or flexible scheduling to accommodate member needs and loan closings.
📈 Similar Roles Comparison
- Unlike other commercial lending roles, this position focuses on both credit assessment and member engagement
- Provincial Credit Union's focus on community involvement and member-centric services sets it apart from larger financial institutions
- Career progression opportunities may be more limited in a smaller organization, but there may be opportunities for internal transfers or promotions
ASSUMPTION: As an internal applicant, you may have a better understanding of Provincial Credit Union's unique culture and career growth opportunities.
📝 Sample Projects
- Conducting a comprehensive credit assessment for a prospective member's business expansion
- Developing and implementing a targeted marketing campaign to attract new business members
- Reviewing and optimizing the branch's loan portfolio to improve member satisfaction and reduce risk
ASSUMPTION: These sample projects are intended to illustrate the range of responsibilities and initiatives that an Account Associate might undertake in this role.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does this role contribute to the overall success and growth of the branch and the company?
- What opportunities are there for professional development and career growth within the organization?
- How does the company support work-life balance for its employees?
- What are the most important qualities and skills for success in this role, according to the hiring manager?
ASSUMPTION: As an internal applicant, you may have the opportunity to ask more specific and targeted questions about the role and the company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the internal job portal
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare for the interview by researching Provincial Credit Union's mission, values, and community involvement
- Follow up with the hiring manager one week after the interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
