Account Communication Executive

📌 Core Information

🔹 Job Title: Account Communication Executive

🔹 Company: JLL

🔹 Location: Bengaluru, India

🔹 Job Type: On-site

🔹 Category: IT Services and IT Consulting

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Managing client accounts effectively
• Developing and executing tailored communication strategies
• Creating a variety of high-quality communication materials
• Building and maintaining strong client relationships

ASSUMPTION: The role focuses on client communication within the real estate or IT consulting sector, requiring a detailed understanding of these industries to develop effective strategies.

📋 Key Responsibilities

✅ Serve as the primary point of contact for assigned client accounts

✅ Develop and implement tailored communication strategies aligned with client goals

✅ Create and deliver written content including press releases, newsletters, and social media posts

✅ Collaborate with internal teams to deliver projects on time and within budget

✅ Monitor industry trends and provide strategic communication advice

✅ Organize and conduct client meetings and presentations

✅ Manage public relations efforts and coordinate with media outlets

✅ Analyze the effectiveness of communication strategies and report to clients

✅ Contribute to new business pitches and proposal development

ASSUMPTION: Responsibilities include both tactical and strategic elements, necessitating a balance of detailed project management and high-level strategic thinking.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Public Relations, Marketing, or a related field

Experience: 3–5 years in account management, communications, or a similar role

Required Skills:

• Proficiency in Microsoft Office Suite and social media platforms
• Strong written and verbal communication skills
• Experience with project management and CRM software

Preferred Skills:

• Knowledge of SEO and digital marketing principles
• Experience in sectors like technology, healthcare, or finance

ASSUMPTION: Preferred skills suggest the role may involve significant digital marketing and sector-specific insights, which can elevate client communications.

💰 Compensation & Benefits

Salary Range: Competitive, based on industry standards and experience

Benefits:

• Comprehensive benefits package
• Professional growth opportunities
• Inclusive and empowering work culture

Working Hours: 48 hours per week, with potential for extended hours to meet client needs

ASSUMPTION: The benefits package aims to attract high-quality candidates; details may vary depending on the specific role and location.

📌 Applicant Insights

🔍 Company Context

Industry: IT Services and IT Consulting, with a focus on real estate technology solutions

Company Size: 1,001–5,000 employees, providing a medium-sized enterprise environment with opportunities for personal interaction and career advancement

Founded: Not specified

Company Description:

• Leader in real estate and investment management services
• Focuses on technology-driven solutions
• Offers a dynamic and growing work environment

Company Specialties:

• Real estate technology solutions
• Innovative asset and facilities management
• Smart space utilization

Company Website: https://co.jll/3D7wOUx

ASSUMPTION: The company emphasizes innovation and technology in the real estate sector, which may reflect in the work culture and job responsibilities.

📊 Role Analysis

Career Level: Mid-level, suitable for professionals with experience and skills in client communication and account management

Reporting Structure: Likely reports to senior management or department head within the communications or client relations team

Work Arrangement: On-site in Bengaluru, fostering direct client interactions and collaboration with internal teams

Growth Opportunities:

• Continuous skill development through professional growth programs
• Exposure to industry-leading projects and initiatives
• Potential for career progression within the company

ASSUMPTION: Growth potential is reinforced by the dynamic industry and company's investment in employee career development.

🌍 Location & Work Environment

Office Type: Standard corporate office setting with technology-equipped workspaces

Office Location(s): Bengaluru, with additional global locations to potentially engage with

Geographic Context:

• Bengaluru as a tech hub providing networking opportunities
• Cultural diversity and vibrant city life
• Strategically located for easy client and media access

Work Schedule: Typically Monday to Friday, with flexibility for project deadlines

ASSUMPTION: The on-site nature of the role emphasizes the importance of in-person collaboration and client meetings.

💼 Interview & Application Insights

Typical Process:

• Initial screening by HR
• Technical or skill-based assessment
• Interview with hiring manager and team

Key Assessment Areas:

• Communication skills and strategic thinking
• Ability to manage and meet client expectations
• Problem-solving and adaptability

Application Tips:

• Highlight relevant experience in client communications
• Demonstrate proficiency in digital tools and CRM software
• Showcase any sector-specific knowledge or achievements

ATS Keywords: Account Management, Communication Strategies, Public Relations, Client Relationships, Digital Marketing

ASSUMPTION: The interview process likely focuses on assessing strategic thinking and communication competencies due to the role's requirements.

🛠️ Tools & Technologies

• Microsoft Office Suite
• CRM Software
• Social Media Platforms
• Basic Design Tools
• Data Analytics Tools

ASSUMPTION: Familiarity with these tools is essential for developing and executing comprehensive communication strategies.

👔 Cultural Fit Considerations

Company Values:

• Innovation in real estate technology
• Commitment to client service excellence
• Inclusivity and empowerment within the workplace

Work Style:

• Emphasizes collaboration and teamwork
• Encourages proactive and strategic problem-solving
• Adapts to fast-paced and dynamic environments

Self-Assessment Questions:

• How do you prioritize and manage multiple client accounts?
• What strategies have you employed to foster client relationships?
• In what ways do you approach communication challenges?

ASSUMPTION: The cultural fit revolves around innovation and client-centric strategies, aligning with the company’s focus on technology and customer service.

⚠️ Potential Challenges

• Balancing multiple client demands and expectations
• Keeping up with industry trends and technology advancements
• Developing tailored communication strategies under tight deadlines
• Collaborating across various internal teams and external clients

ASSUMPTION: The challenges reflect the dynamic and competitive nature of the real estate technology industry.

📈 Similar Roles Comparison

• Similar to roles in public relations agencies but with a specific focus on real estate technology
• Compared to marketing managers, this role emphasizes client communication and relationship building
• Combination of strategic communication and account management duties, unlike traditional roles focused solely on marketing or sales

ASSUMPTION: Comparisons suggest that this role uniquely combines client communication with strategic insights, a hybrid nature beyond typical job scopes.

📝 Sample Projects

• Development of a comprehensive communication strategy for a new real estate technology product launch
• Media relations campaign to enhance company visibility in the industry
• Client-focused newsletter series highlighting industry trends and insights

ASSUMPTION: Sample projects emphasize the role’s engagement with both internal strategy and external client communications.

❓ Key Questions to Ask During Interview

• How does JLL support continuous learning and development for its employees?
• What are the key performance metrics for this role?
• Can you describe the team I would be working with?
• How does JLL integrate technology into its communication strategies?
• What are the most significant challenges currently facing your clients?

ASSUMPTION: Questions should explore both the strategic and operational facets of the role, along with team dynamics and company support structures.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant skills and experience
• Prepare examples of past communication campaigns you've led
• Be ready to discuss how you align with JLL's culture and mission
• Follow up with a personalized email to the HR team post-interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.