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Account Development Associate - Decking, Railing, and Outdoor Structures - Aliquippa, PA

Master Halco
Full-time
On-site
Aliquippa, Pennsylvania, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Account Development Associate - Decking, Railing, and Outdoor Structures

πŸ”Ή Company: Master Halco

πŸ”Ή Location: Aliquippa, PA

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Sales & Business Development

πŸ”Ή Date Posted: June 13, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Building relationships with current and potential customers
  • Providing support for job orders and account development
  • Taking sales orders and performing credit checks
  • Coordinating product training for branch employees and customers
  • Growing sales and increasing profitability

ASSUMPTION: This role requires a balance of sales, customer service, and account management skills, with a focus on building strong customer relationships and driving sales growth.

πŸ“‹ Key Responsibilities

βœ… Contact potential and current customers to solicit sales of the company's new decking, railing, and outdoor living structure product lines

βœ… Take incoming sales orders from telephone calls and complete order documentation

βœ… Recommend products to customers based on their needs and interest

βœ… Obtain credit information about prospective customers and perform initial credit checks

βœ… Collect market intelligence from customers and inform the Branch Manager

βœ… Coordinate and conduct training for branch employees and customers on products

βœ… Present company products and pricing information in a professional manner

βœ… Develop relationships with wholesale customers

βœ… Grow sales and increase profitability

βœ… Analyze specifications and drawings to determine appropriate material for detailed projects

βœ… Maintain customer accounts by providing in-depth customer service

βœ… Generate purchase orders for approval and work closely with the inventory manager

βœ… Actively work to reduce excess, dead, and slow-moving inventory

βœ… Provide necessary follow-up documentation and reports to management

βœ… Proactively provide solutions and develop initiatives to grow sales

βœ… Research, develop, and launch new products to meet customer needs

βœ… Assist/manage special projects as needed

ASSUMPTION: This role involves a mix of sales, customer service, and account management tasks, with a focus on driving sales growth and maintaining strong customer relationships.

🎯 Required Qualifications

Education: Bachelor's Degree preferred or work equivalent

Experience: 5 years of sales experience required, preferably in the fence, decking, and railing industries

Required Skills:

  • Strong sales, customer service, and time management skills
  • Strong verbal and written communication skills
  • Organizational skills
  • Negotiation skills
  • Strong computer skills and knowledge of Internet processing software, sales/presentation software, spreadsheet software, and Word Processing software

Preferred Skills:

  • Familiarity with fence, decking, railing, and outdoor living structure products
  • In-depth knowledge of target market industries (professional contractors, big box retailers, etc.)
  • Technical knowledge of the fence industry
  • Experience in customer service and construction trades
  • Manufacturing and/or distribution experience

ASSUMPTION: Candidates with a Bachelor's Degree and 5+ years of sales experience in the relevant industries are strongly encouraged to apply. Strong communication, organizational, and problem-solving skills are essential for success in this role.

πŸ’° Compensation & Benefits

Salary Range: $81,600 - $95,300 per year

Benefits:

  • Competitive health care plan
  • Generous matching 401(k) plan
  • Tuition reimbursement
  • Generous paid-time off package
  • Quarterly bonus program

Working Hours: Monday through Friday, typical operating hours are 8am-5pm, can vary slightly by location

ASSUMPTION: The salary range provided is based on industry standards for a sales role with 5-10 years of experience in the relevant industries. Benefits are competitive and include health care, retirement savings, and paid time off.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Master Halco operates in the manufacturing and distribution industry, focusing on fence and deck products. The company is a leading supplier in North America, with a strong focus on growth and innovation.

Company Size: Master Halco is a mid-sized company with over 80 locations, offering opportunities for career growth and development.

Founded: Master Halco was founded and has since grown to become a prominent player in the fence and deck industry.

Company Description:

  • Master Halco is a leading manufacturer and distributor of fence and deck products in North America
  • The company is focused on growth, innovation, and providing exceptional customer service
  • Master Halco offers a range of products, including fence, decking, railing, and outdoor living structures

Company Specialties:

  • Fence and deck manufacturing and distribution
  • Outdoor living structures
  • Innovative marketing strategies

Company Website: www.masterhalco.com

ASSUMPTION: Master Halco is a well-established company in the fence and deck industry, with a strong focus on growth and innovation. The company offers a range of products and services, with a commitment to exceptional customer service.

πŸ“Š Role Analysis

Career Level: This role is suitable for experienced sales professionals looking to advance their careers in the fence and deck industry.

Reporting Structure: The Account Development Associate reports directly to the Branch Manager and works closely with branch employees and customers.

Work Arrangement: This is an on-site role, with typical operating hours of 8am-5pm, Monday through Friday.

Growth Opportunities:

  • Advancement opportunities at every level within the company
  • Potential to develop new products and drive sales growth
  • Opportunities to work on special projects and gain experience in various aspects of the business

ASSUMPTION: This role offers opportunities for career growth and development within the company, with a focus on driving sales and increasing profitability.

🌍 Location & Work Environment

Office Type: The office is a typical business environment, with a focus on collaboration and customer service.

Office Location(s): Aliquippa, PA

Geographic Context:

  • The office is located in Aliquippa, PA, a small city in western Pennsylvania
  • The area offers a mix of urban and rural environments, with easy access to major cities like Pittsburgh
  • The region is known for its rich history in the steel industry and offers a range of cultural and recreational opportunities

Work Schedule: The work schedule is Monday through Friday, with typical operating hours of 8am-5pm. Some flexibility may be available based on business needs.

ASSUMPTION: The office environment is collaborative and customer-focused, with a strong emphasis on providing exceptional service to customers. The geographic context offers a mix of urban and rural environments, with easy access to major cities and cultural attractions.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume submission
  • Phone or video screening
  • In-person or video interview with the hiring manager
  • Final interview with key stakeholders

Key Assessment Areas:

  • Sales skills and experience
  • Customer service skills
  • Problem-solving and analytical skills
  • Communication and interpersonal skills
  • Industry knowledge and product expertise

Application Tips:

  • Highlight your sales experience and achievements in your resume
  • Tailor your cover letter to emphasize your fit for the role and the company
  • Prepare for behavioral interview questions that focus on your sales and customer service skills
  • Research the company and the industry to demonstrate your knowledge and enthusiasm

ATS Keywords: Sales, customer service, account development, product training, market intelligence, credit control, inventory management, problem-solving, communication skills, relationship building, new product development

ASSUMPTION: The application process for this role is typical for a sales position, with a focus on assessing the candidate's sales skills, customer service skills, and industry knowledge. Applicants should highlight their relevant experience and achievements in their application materials and prepare for behavioral interview questions.

πŸ› οΈ Tools & Technologies

  • Salesforce or similar CRM software
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Internet processing software
  • Sales/presentation software

ASSUMPTION: The tools and technologies required for this role are typical for a sales position, with a focus on customer relationship management, communication, and presentation software.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Transparency
  • Open communication
  • Rewarding success
  • Focusing on people as the most important resource

Work Style:

  • Collaborative
  • Customer-focused
  • Innovative
  • Forward-thinking

Self-Assessment Questions:

  • Do you have strong sales and customer service skills?
  • Are you comfortable working in a collaborative, customer-focused environment?
  • Do you have the ability to anticipate issues and opportunities while employing strong problem-solving skills?

ASSUMPTION: Master Halco values transparency, open communication, and rewarding success. The company focuses on its people as the most important resource and offers opportunities for career growth and development. Applicants should assess their fit for the company's values and work style before applying.

⚠️ Potential Challenges

  • Meeting and exceeding sales targets in a competitive market
  • Managing a high volume of customer interactions and maintaining strong relationships
  • Adapting to changes in the market and the company's product offerings
  • Balancing sales, customer service, and account management responsibilities

ASSUMPTION: This role presents challenges related to meeting sales targets, managing customer relationships, and balancing multiple responsibilities. Applicants should be prepared to work in a fast-paced, customer-focused environment and adapt to changes in the market and the company's product offerings.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other sales and account management positions in the fence and deck industry, with a focus on building customer relationships and driving sales growth
  • However, this role is unique in its focus on new product development and launch, as well as its emphasis on market intelligence and credit control
  • Career paths in this role may include advancement to management or other leadership positions within the company

ASSUMPTION: This role is similar to other sales and account management positions in the industry, but with a unique focus on new product development and launch, as well as market intelligence and credit control. Applicants should consider their fit for the role's specific requirements and the company's culture before applying.

πŸ“ Sample Projects

  • Developing and implementing a new sales strategy for a product line
  • Conducting market research to identify new opportunities for growth
  • Managing a special project to launch a new product line

ASSUMPTION: Sample projects for this role may include developing and implementing sales strategies, conducting market research, and managing special projects related to new product development and launch.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 90 days?
  • How does the company support the growth and development of its employees?
  • What are the most challenging aspects of this role, and how have previous employees succeeded in these areas?
  • How does the company approach new product development and launch?
  • What is the company's strategy for maintaining strong customer relationships in a competitive market?

ASSUMPTION: Applicants should ask questions that focus on the role's priorities, the company's support for employee growth and development, the challenges and successes of previous employees, and the company's approach to new product development and customer relationship management.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your sales experience and achievements
  • Write a cover letter that emphasizes your fit for the role and the company
  • Prepare for behavioral interview questions that focus on your sales and customer service skills
  • Follow up with the hiring manager one week after submitting your application, if you have not heard back

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.