📌 Core Information
🔹 Job Title: Account Development Executive – Essen, Dortmund, Bochum, Duisburg und Oberhausen
🔹 Company: Western Union
🔹 Location: Work From Home - Germany
🔹 Job Type: Full-Time
🔹 Category: Sales
🔹 Date Posted: July 2, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (with 70% travel)
🚀 Job Overview
Key aspects of this role include:
- Driving revenue growth through new agent acquisition and increasing same-store sales
- Managing the full sales cycle, from prospecting to onboarding and ramp-up of new agents
- Building and maintaining strong relationships with existing agents to drive same-store sales
- Ensuring compliance and long-term success across the territory
- Meeting and exceeding sales targets and overall revenue performance
ASSUMPTION: This role requires a high level of autonomy and self-motivation, as well as strong communication and negotiation skills to succeed in a sales-driven environment.
📋 Key Responsibilities
✅ Manage the end-to-end sales process for Independent agents, including presenting the full product portfolio where relevant
✅ Prospect, negotiate, and sign contracts with new agents
✅ Collect required documentation and submit complete onboarding packages
✅ Drive the activation process and provide training to new locations
✅ Focus on ramp-up of new locations to ensure they reach full revenue potential
✅ Maintain and grow relationships with existing agents to drive same-store sales
✅ Conduct regular visits to high-performing locations and proactively address issues within the network
✅ Be accountable for meeting productivity targets and overall revenue performance across all locations in the territory
✅ Oversee the full agent lifecycle for all Independent agents in the region
ASSUMPTION: This role requires a high degree of organization and time management skills to balance multiple responsibilities and maintain a high level of productivity.
🎯 Required Qualifications
Education: Bachelor’s degree or equivalent
Experience: At least 5 years of experience in customer-facing sales or service roles, preferably in financial services
Required Skills:
- Strong communication, negotiation, presentation, and listening skills
- Proven ability to gain the trust and confidence of clients
- Demonstrated success in meeting or exceeding sales targets
- Willingness to travel up to 70% within the region; valid driving license required
- Fluency in both English and German; additional languages are a plus
- Familiarity with or interest in Eastern Europe, the Middle East, or surrounding regions is advantageous
Preferred Skills:
- Previous experience in consumer products or financial services sales
- Knowledge of Western Union products and services
ASSUMPTION: Candidates with a proven track record in sales and a strong work ethic are likely to succeed in this role.
💰 Compensation & Benefits
Salary Range: €45,000 - €60,000 per year (based on industry standards for a sales role with 5-10 years of experience in Germany)
Benefits:
- Short-term incentives
- Multiple health insurance options
- Accident and life insurance
- Best-in-class development platforms
- Defined Contribution pension plan (Germany-specific)
- Group Life policy provided via the pension plan (Germany-specific)
Working Hours: Full-time, with flexible hours to accommodate travel and client needs
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services. Western Union is a global leader in cross-border, cross-currency money transfer services.
Company Size: 5,001-10,000 employees. This size allows for ample opportunities for career growth and development.
Founded: 1851. Western Union has a long history and established reputation in the financial services industry.
Company Description:
- Many know Western Union as the most trusted way to send money to friends and family overseas and across borders, but we're much more than that.
- Our talented teams around the world are building new ways to send, save, and spend money. Wherever you are in the world, in whatever currency you choose, we're evolving our services to meet the demands of tomorrow.
- We're here for what's next. When our teams make more financial services accessible to people everywhere, we help more people prosper, transforming lives and communities.
Company Specialties:
- Money Transfer Services
- Business Financial Services
- Bill Payment
- Financial Services
- Financial Technology
- Digital Applications
- Digital Payments
- and Digital Money Transfer
Company Website: westernunion.com
ASSUMPTION: Western Union's extensive global network and established brand make it an attractive employer for those seeking a stable and reputable company with international exposure.
📊 Role Analysis
Career Level: Mid-level. This role offers opportunities for career growth and development within Western Union's sales organization.
Reporting Structure: The Account Development Executive reports directly to the Regional Sales Manager and works closely with the local agent network.
Work Arrangement: This role is primarily remote, with a requirement to travel up to 70% within the assigned territory.
Growth Opportunities:
- Proven success in this role may lead to opportunities for advancement within Western Union's sales organization or other departments.
- Western Union offers multiple development platforms to help employees grow their skills and careers.
- This role provides exposure to a diverse range of clients and industries, fostering a well-rounded skill set.
ASSUMPTION: Candidates with a strong desire to learn and grow within the company are likely to find this role appealing and beneficial for their long-term career prospects.
🌍 Location & Work Environment
Office Type: Remote, with occasional on-site visits to Western Union offices or client locations.
Office Location(s): Western Union offices are located in various cities across Germany, including Essen, Dortmund, Bochum, Duisburg, and Oberhausen.
Geographic Context:
- The region covered by this role is primarily urban, with a mix of industrial and commercial areas.
- Germany offers a high standard of living, with well-developed infrastructure and a strong economy.
- The region is home to a diverse range of industries, providing ample opportunities for networking and business development.
Work Schedule: Full-time, with flexible hours to accommodate travel and client needs. The role requires a high degree of self-motivation and time management skills to balance multiple responsibilities.
ASSUMPTION: Candidates who enjoy working independently and are comfortable with a high degree of travel are likely to find this role appealing and well-suited to their preferences.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or video interview with the hiring manager
- Final interview with the regional sales manager
Key Assessment Areas:
- Sales skills and experience
- Communication and negotiation skills
- Cultural fit and alignment with Western Union's values
- Problem-solving and critical thinking skills
Application Tips:
- Highlight relevant sales experience and achievements in your resume.
- Tailor your cover letter to emphasize your fit for the role and your enthusiasm for Western Union's mission.
- Prepare examples of your sales approach and strategies for the interview.
ATS Keywords: Account Development, Sales, Agent Acquisition, Revenue Growth, New Business, Relationship Management, Onboarding, Ramp-up, Same-Store Sales, Compliance, Sales Targets
ASSUMPTION: Candidates who demonstrate a strong understanding of the role and a proactive approach to sales are likely to succeed in the interview process.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce)
- Microsoft Office Suite
- Video conferencing tools (e.g., Zoom, Microsoft Teams)
- Sales enablement tools (e.g., Showpad, Seismic)
ASSUMPTION: Familiarity with CRM software and sales enablement tools is beneficial for this role, but not strictly required, as Western Union provides training on their preferred tools.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Collaborative
- Inclusive
- Agile
- Accountable
Work Style:
- Results-driven
- Adaptable
- Self-motivated
- Team-oriented
- Customer-focused
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic sales environment?
- Are you comfortable working independently and managing your own time?
- Do you have strong communication and negotiation skills?
- Are you passionate about helping people and making a positive impact?
ASSUMPTION: Candidates who align with Western Union's values and work style are likely to be a good fit for the company and this role.
⚠️ Potential Challenges
- High degree of travel required (up to 70% of the time)
- Working remotely may present challenges for some individuals, requiring strong self-motivation and time management skills
- Sales targets may be demanding, requiring consistent effort and performance
- Occasional on-site visits to Western Union offices or client locations may be required
ASSUMPTION: Candidates who are comfortable with a high degree of travel and working independently are likely to succeed in this role, despite its challenges.
📈 Similar Roles Comparison
- This role is similar to other sales executive or business development roles in the financial services industry, but with a focus on agent acquisition and management.
- Western Union's global presence and extensive network set it apart from other companies in the industry.
- Career progression in this role may lead to opportunities within Western Union's sales organization or other departments, providing a clear path for growth and development.
ASSUMPTION: Candidates with experience in similar sales roles or a strong interest in the financial services industry are likely to find this role appealing and well-suited to their career goals.
📝 Sample Projects
- Developing and implementing a strategic plan to acquire new agents in a specific region
- Conducting market research to identify potential new agent locations and opportunities
- Negotiating and closing contracts with new agents, ensuring compliance with Western Union's policies and procedures
- Providing ongoing support and training to new agents to ensure successful onboarding and ramp-up
- Analyzing sales performance data to identify trends and opportunities for improvement
ASSUMPTION: Candidates with experience in or a strong understanding of these types of projects are likely to be successful in this role.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Western Union support the growth and development of its sales team members?
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does Western Union measure success for this role, and what are the key performance indicators (KPIs)?
- What opportunities exist for career growth and development within Western Union's sales organization?
ASSUMPTION: Candidates who ask thoughtful and insightful questions during the interview process are likely to make a strong impression on the hiring manager.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the link
- Tailor your resume to highlight relevant sales experience and achievements
- Write a cover letter emphasizing your fit for the role and enthusiasm for Western Union's mission
- Prepare examples of your sales approach and strategies for the interview
- Follow up with the hiring manager one week after submitting your application, inquiring about the status of your application and expressing your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
