📌 Core Information
🔹 Job Title: Account Development Manager
🔹 Company: Ryder Supply Chain Solutions
🔹 Location: USA - Miami FL HQ
🔹 Job Type: Full-Time
🔹 Category: Transportation, Logistics, Supply Chain and Storage
🔹 Date Posted: 2025-07-02
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Collaborating with Directors of Business Development (DBD) and Business Development Managers (BDM) to create additional pipeline opportunities for the Logistics organization.
- Conducting outbound prospecting on targeted accounts and engaging with senior-level decision makers regarding Ryder's value proposition and Supply Chain Services.
- Achieving targets and metrics through effective research, needs assessment, and follow-up on leads.
- Strengthening skills to become a successful Supply Chain expert.
ASSUMPTION: This role requires strong communication skills, sales aptitude, and the ability to work independently and as a member of a team. Previous experience in solution sales or supply chain operations is essential for success in this position.
📋 Key Responsibilities
✅ Identify C-level decision makers and key influencers within targeted accounts and strategize with DBD/BDM on sales approaches.
✅ Conduct outbound calls, emails, and use social media tools such as LinkedIn to reach appropriate decision makers and uncover customer needs through effective discovery questions.
✅ Quick follow-up on leads from third-party providers and validate opportunities using the BANT process (budget, authority, needs, timing).
✅ Maintain a high level of call volume and touch points to uncover customer needs, educate, and develop prospects regarding Ryder’s solutions within Supply Chain vertical markets, Last Mile, ECOM, and Dedicated.
✅ Maintain an organized contact strategy for nurturing accounts and copious note-taking and documentation in Salesforce to track lead activity and stages of the sales cycle.
✅ Interact with the marketing department to update them regularly on the quality and status of leads.
✅ Research accounts to prepare for C-level conversations and strengthen skills to become a successful Supply Chain expert.
ASSUMPTION: This role requires excellent organizational skills, the ability to multi-task, and strong systems literacy knowledge and computer skills, including advanced proficiency in Salesforce.
🎯 Required Qualifications
Education: Bachelor's degree required in business, supply chain, or a related field.
Experience: Two (2) years or more in solution sales or supply chain operations, with 2+ years selling or prospecting complex solutions over the phone.
Required Skills:
- Strong verbal and written communication skills
- Ability to communicate via phone and email to clearly articulate solutions, goals, objectives, internally and externally
- Demonstrate sales aptitude, assertive, persistent, good listener, self-motivated, excellent closing skills
- Excellent organizational skills
- Capable of multi-tasking, highly organized with excellent time management skills
- Detail-oriented
- Seeks to acquire knowledge in area of specialty
- Aptitude for acquiring selling skills and complex solutions knowledge
- Ability to work independently and as a member of a team
- Ability to use technology and self-motivated to accurately research and engage customers to identify future opportunities
- Excellent systems literacy knowledge and computer skills – MS office, excel, word, internet, SFDC advanced required
- Understanding of outsourcing, supply chain, and complex solution offerings preferred
Preferred Skills:
- Experience in the logistics or supply chain industry
- Familiarity with Ryder's services and value proposition
ASSUMPTION: Candidates with relevant industry experience and a strong understanding of outsourcing, supply chain, and complex solution offerings will be well-suited for this role.
💰 Compensation & Benefits
Salary Range: $55,000 - $65,000 per year
Benefits:
- Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options
- Paid time off for vacation, illness, bereavement, family, and parental leave
- Tax-advantaged 401(k) retirement savings plan
Working Hours: Full-time, typically Monday through Friday, 8:00 AM to 5:00 PM, with some flexibility for the right candidate.
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. Actual compensation may vary based on factors such as relevant experience, education, work location, market data/ranges, internal equity, internal salary ranges, etc.
📌 Applicant Insights
🔍 Company Context
Industry: Ryder is a FORTUNE 500® commercial fleet management, dedicated transportation, and supply chain solutions company. It operates in the transportation, logistics, supply chain, and storage industry.
Company Size: Ryder has 10,001+ employees, making it a large enterprise with extensive resources and opportunities for career growth.
Founded: Ryder was founded in 1933 and has since grown into a global leader in its industry.
Company Description:
- Ryder provides a range of services, including commercial fleet management, dedicated transportation, and supply chain solutions.
- The company is known for its industry-leading practices in third-party logistics, environmentally-friendly fleet and supply chain solutions, and world-class safety and security programs.
- Ryder is a proud member of the American Red Cross Disaster Responder Program, supporting national and local disaster preparedness and response efforts.
Company Specialties:
- Retail supply chain 3PL
- Supply chain management
- Inventory transportation optimization
- Supply chain visibility
- Distribution management
- PO management
- Global freight services
- Transportation logistics
- Asia origin
- Carrier management
- Lean labor management
Company Website: http://www.ryderscs.com
ASSUMPTION: Ryder's extensive experience and resources make it an attractive employer for candidates seeking a stable and well-established company with global reach.
📊 Role Analysis
Career Level: The Account Development Manager role is a mid-level position within Ryder's supply chain and logistics organization. It offers opportunities for career growth and advancement within the company.
Reporting Structure: This role reports directly to the Director of Business Development or a similar manager within Ryder's supply chain and logistics division.
Work Arrangement: This is an on-site position, with the primary office location being Ryder's headquarters in Miami, FL. However, the role may require occasional travel to meet with clients and attend industry events.
Growth Opportunities:
- Successful performance in this role may lead to opportunities for advancement within Ryder's supply chain and logistics organization, such as promotions to Senior Account Development Manager, Business Development Manager, or other related positions.
- Ryder offers comprehensive training and development programs to help employees grow both personally and professionally.
- The company's large size and global presence provide ample opportunities for career progression and exposure to diverse industries and markets.
ASSUMPTION: Candidates who demonstrate strong performance, initiative, and a commitment to professional development will have the best opportunities for career growth within Ryder.
🌍 Location & Work Environment
Office Type: Ryder's headquarters in Miami, FL, is a modern, professional office environment with state-of-the-art facilities and amenities.
Office Location(s): The primary office location for this role is Ryder's headquarters in Miami, FL. However, the company has multiple offices and facilities across the United States and globally.
Geographic Context:
- Miami, FL, is a vibrant, multicultural city with a subtropical climate and a cost of living that is generally lower than other major metropolitan areas in the United States.
- The city is home to a diverse range of industries, including finance, tourism, and international trade, providing ample opportunities for networking and professional growth.
- Miami's strategic location and infrastructure make it an ideal hub for logistics and supply chain operations.
Work Schedule: The work schedule for this role is typically Monday through Friday, 8:00 AM to 5:00 PM, with some flexibility for the right candidate. Ryder offers a hybrid work arrangement for some positions, but this role requires on-site presence.
ASSUMPTION: Candidates who enjoy working in a dynamic, fast-paced environment and thrive in a collaborative team setting will find Ryder's office culture to be an excellent fit.
💼 Interview & Application Insights
Typical Process:
- Online application submission through Ryder's careers website or the provided application link.
- Phone or video screening with a member of Ryder's human resources team or a hiring manager.
- In-depth phone or video interview with the hiring manager or a panel of interviewers, focusing on the candidate's skills, experience, and cultural fit.
- Final round interview with senior leadership, followed by a decision and offer extension.
Key Assessment Areas:
- Communication skills, both verbal and written, and the ability to articulate complex solutions effectively.
- Sales aptitude, including assertiveness, persistence, and excellent closing skills.
- Problem-solving skills and the ability to think critically and strategically about customer needs and Ryder's value proposition.
- Cultural fit and alignment with Ryder's core values and work environment.
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience, skills, and accomplishments that match the required qualifications for this role.
- Be prepared to discuss your understanding of Ryder's services, value proposition, and the logistics and supply chain industry.
- Demonstrate your enthusiasm for the role and your commitment to professional development and career growth within Ryder.
ATS Keywords: Account Development, Business Development, Sales, Prospecting, Outbound Calls, Decision Makers, Ryder, Supply Chain Services, BANT Process, CRM, Salesforce, Logistics, Transportation, Transportation Logistics, Transportation Management, Supply Chain Management, Inventory Management, Distribution Management, PO Management, Global Freight Services, Asia Origin, Carrier Management, Lean Labor Management
ASSUMPTION: Candidates who take the time to research Ryder, its services, and the logistics and supply chain industry will be better prepared for the interview process and more likely to make a strong impression on hiring managers.
🛠️ Tools & Technologies
- Salesforce
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Drive, Google Docs)
- LinkedIn
- CRM software
- Project management tools (e.g., Asana, Trello, Jira)
ASSUMPTION: Proficiency in Salesforce and Microsoft Office Suite is required for this role. Familiarity with other tools and technologies listed may be beneficial but not required.
👔 Cultural Fit Considerations
Company Values:
- Safety: Ryder prioritizes the safety and well-being of its employees, customers, and the communities it serves.
- Integrity: The company conducts its business with honesty, fairness, and transparency, adhering to the highest ethical standards.
- Customer Focus: Ryder is committed to understanding and meeting the unique needs of its customers, delivering exceptional service, and building long-lasting relationships.
- Excellence: The company strives for continuous improvement, setting high standards, and exceeding expectations in all aspects of its operations.
- Collaboration: Ryder fosters a culture of teamwork, open communication, and mutual respect, encouraging employees to work together to achieve common goals.
Work Style:
- Ryder's work environment is fast-paced, dynamic, and collaborative, with a strong focus on teamwork and open communication.
- The company values initiative, innovation, and a commitment to continuous learning and improvement.
- Ryder offers a supportive and inclusive work culture that encourages employees to grow both personally and professionally.
Self-Assessment Questions:
- Do you align with Ryder's core values, particularly in terms of safety, integrity, customer focus, excellence, and collaboration?
- Are you comfortable working in a fast-paced, dynamic, and collaborative environment, with a strong focus on teamwork and open communication?
- Do you have a proven track record of success in a sales role, with a strong aptitude for building and maintaining customer relationships?
ASSUMPTION: Candidates who can demonstrate a strong fit with Ryder's core values and work environment will be more likely to succeed in this role and contribute to the company's ongoing success.
⚠️ Potential Challenges
- The role requires a strong understanding of Ryder's services, value proposition, and the logistics and supply chain industry, which may require significant research and learning for candidates new to the field.
- The role involves outbound prospecting and cold calling, which can be challenging and may require a thick skin and resilience in the face of rejection.
- The role may require occasional travel, which can be demanding and may disrupt personal and family schedules.
- The role is based in Miami, FL, which may present challenges for candidates who prefer to live in other areas or have family commitments in other locations.
ASSUMPTION: Candidates who are proactive, resilient, and adaptable will be better equipped to overcome these challenges and succeed in this role.
📈 Similar Roles Comparison
- Compared to other Account Development Manager roles in the logistics and supply chain industry, this role offers a competitive salary range, comprehensive benefits package, and opportunities for career growth and advancement within a large, well-established company.
- The role requires a strong understanding of Ryder's services, value proposition, and the logistics and supply chain industry, which may set it apart from similar roles at other companies.
- Career progression in this role may lead to opportunities for advancement within Ryder's supply chain and logistics organization, such as promotions to Senior Account Development Manager, Business Development Manager, or other related positions.
ASSUMPTION: Candidates who research similar roles and understand the unique aspects of this position will be better prepared to make informed decisions about their career prospects and fit with Ryder's organization.
📝 Sample Projects
- Developing and executing a targeted outbound prospecting campaign to generate leads and pipeline opportunities for Ryder's Supply Chain Services.
- Conducting a comprehensive needs assessment and opportunity validation for a potential client in the retail supply chain vertical market, resulting in a successful new business win for Ryder.
- Collaborating with the marketing department to create and distribute targeted content, such as case studies, whitepapers, and webinars, to educate prospects and generate leads for Ryder's Supply Chain Services.
ASSUMPTION: Candidates who can provide specific examples of their experience and accomplishments in similar projects will be better equipped to demonstrate their qualifications for this role.
❓ Key Questions to Ask During Interview
- Can you describe the typical sales cycle for Ryder's Supply Chain Services, and how this role fits into that process?
- How does Ryder support the professional development and career growth of its Account Development Managers?
- What are the most challenging aspects of this role, and how does Ryder help its employees overcome these obstacles?
- How does Ryder measure the success of its Account Development Managers, and what key performance indicators (KPIs) are most important for this role?
- What are the most important qualities and skills for someone to succeed in this role, and how does Ryder support the development of these competencies in its employees?
ASSUMPTION: Candidates who ask thoughtful, insightful questions during the interview process will demonstrate their interest in the role and their commitment to understanding Ryder's business and culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the provided link.
- Tailor your resume and cover letter to highlight your relevant experience, skills, and accomplishments that match the required qualifications for this role.
- Prepare for the interview by researching Ryder, its services, and the logistics and supply chain industry. Be ready to discuss your understanding of Ryder's value proposition and how your skills and experience align with the role's requirements.
- If selected for an interview, practice common sales and problem-solving scenarios to demonstrate your aptitude for the role and your commitment to continuous learning and improvement.
- Follow up with the hiring manager or human resources representative within one week of your interview to express your appreciation for the opportunity and reiterate your interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
