Account Development Manager 2

📌 Core Information

🔹 Job Title: Account Development Manager 2

🔹 Company: Wrike

🔹 Location: Prague, Czech Republic

🔹 Job Type: Full-time, Hybrid

🔹 Category: Sales & Business Development

🔹 Date Posted: May 27, 2025

🔹 Experience Level: Entry-level (1-2 years)

🔹 Remote Status: On-site with hybrid option

🚀 Job Overview

Key aspects of this role include:

• Prospecting into existing accounts via outbound calls
• Managing assigned accounts, inbound requests, trials, and leads
• Handling the full sales cycle, including contract generation
• Learning and applying proven SaaS sales process and methodology
• Working with territory teams and leaders to strategize big deals
• Maximizing customer lifetime value by helping them unlock product value

ASSUMPTION: This role focuses on customer success and sales growth within existing accounts. It requires a balance of proactive outreach and responsive customer management.

📋 Key Responsibilities

✅ Actively prospect into existing accounts via outbound calls

✅ Manage assigned accounts, inbound requests, trials, and leads

✅ Manage the full sales cycle, including contract generation and other deliverables for closing

✅ Learn and apply proven SaaS sales process and methodology from decorated Sales Leaders

✅ Work with territory teams and leaders to strategize big deals

✅ Proactively reach out to customers to help them use Wrike in the most efficient way and share best practices via email and phone calls

✅ Maximize customer lifetime value by helping them unlock the most product value

ASSUMPTION: This role requires strong communication skills, a keen business sense, and a willingness to dive into the technical details of the product to understand it thoroughly.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)

Experience: 1-2 years of work experience in a customer-facing role (Sales, Account Management)

Required Skills:

• Fluent English
• Strong verbal and written communication skills
• Keen business sense to discover and understand customer business objectives and pain points
• Passion for teaching/instilling knowledge in others
• Willingness to work the evening shift (15:30pm - 00:00am CET)

Preferred Skills:

• Experience with Salesforce.com
• Experience with Wrike or similar work management platforms

ASSUMPTION: While not explicitly stated, experience with CRM software and work management platforms would be beneficial for this role.

💰 Compensation & Benefits

Salary Range: Based on industry standards for entry-level sales roles in Prague, the estimated salary range is 45,000 - 60,000 CZK per month (gross).

Benefits:

• 25 days of holidays
• Cafeteria (Benefit plus) 40,000 CZK annual budget
• Meal vouchers 4,000 CZK monthly
• Sick leave compensation
• Private healthcare membership (Canadian Medical)
• Pension plan
• Mobile tariffs
• Life Insurance Plan
• „Lítačka“ transportation annual coupon reimbursement

Working Hours: Full-time, with a hybrid work arrangement (2-3 days in the office, 2-3 days remote)

ASSUMPTION: The salary range is estimated based on market research and should be verified with the employer.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development, specifically work management platforms

Company Size: Medium (1,001-5,000 employees)

Founded: 2006, with headquarters in San Diego, California, USA

Company Description:

• Wrike is a leading work management platform that helps teams and organizations collaborate, create, and exceed every day
• The company offers an intelligent work management platform where anyone can build, connect, automate, and scale workflows so work flows without limits
• Wrike has over 20,000 customers and is known for its unmatched intelligence, versatility, flexibility, scalability, and security

Company Specialties:

• Project management
• Team collaboration
• Task management
• Work management
• Gantt charts
• Document collaboration
• Productivity
• Software
• Project scheduling
• Time-tracking
• Mobile project management
• Cross-platform software
• iPhone app
• Android app
• and SaaS

Company Website: Wrike

ASSUMPTION: Wrike is a well-established company in the work management software industry, with a strong focus on customer success and collaboration.

📊 Role Analysis

Career Level: Entry-level to mid-level sales role with opportunities for growth and career progression

Reporting Structure: Reports directly to the Sales Manager

Work Arrangement: Hybrid, with 2-3 days in the office and 2-3 days remote

Growth Opportunities:

• Progression to Senior Account Development Manager or other sales roles within the company
• Expanding product knowledge and expertise
• Developing leadership and management skills

ASSUMPTION: This role offers opportunities for career growth and development within the sales department and the company as a whole.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with on-site amenities

Office Location(s): Prague, Czech Republic (Boudníkova 9, Praha 8)

Geographic Context:

• Prague is the capital and largest city of the Czech Republic, with a population of over 1.3 million people
• The city is known for its rich history, vibrant culture, and high quality of life
• Prague offers a competitive job market, with many international companies and startups based in the city

Work Schedule: Full-time, with a hybrid work arrangement (2-3 days in the office, 2-3 days remote)

ASSUMPTION: The hybrid work arrangement allows for a good work-life balance and flexibility, while also promoting collaboration and teamwork.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video call with the hiring manager
• In-person or virtual interview with the sales team
• Final interview with the sales director
• Background check and onboarding

Key Assessment Areas:

• Communication skills and ability to connect with customers
• Business acumen and understanding of customer needs
• Problem-solving skills and ability to learn quickly
• Adaptability and willingness to work in a hybrid environment

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Prepare examples of how you've successfully managed customer relationships or achieved sales targets in previous roles
• Research Wrike's products and competitors to demonstrate your industry knowledge
• Follow up with the hiring manager after your interview to express your interest in the role

ATS Keywords: Customer success, sales, account management, prospecting, outbound calls, inbound requests, trials, leads, contract generation, Wrike, work management platform, customer lifetime value

ASSUMPTION: The interview process will focus on assessing the candidate's communication skills, business acumen, and cultural fit with the company.

🛠️ Tools & Technologies

• Salesforce.com
• Wrike (work management platform)
• CRM software
• Email and phone communication tools

ASSUMPTION: Familiarity with Salesforce.com and Wrike is beneficial, but not required, as training will be provided.

👔 Cultural Fit Considerations

Company Values:

• Customer-focused: Wrike cares about its customers and understands their journey, experience, and value derived from the platform
• Collaborative: Wrike works as one and wins together, fostering an environment of creative collaboration and shared achievement
• Creative: Wrike strives to succeed through continuous innovation, pursuing novel concepts to transcend conventional boundaries and empower team members to break new ground
• Committed: Wrike believes in ownership at all levels of the organization, establishing work as a platform for personal growth and collective success

Work Style:

• Hybrid work arrangement (2-3 days in the office, 2-3 days remote)
• Collaborative and team-oriented environment
• Focus on customer success and sales growth
• Opportunities for career growth and development

Self-Assessment Questions:

• How do you align with Wrike's customer-focused value, and how have you demonstrated this in previous roles?
• How comfortable are you working in a hybrid environment, and how do you ensure productivity and collaboration in this setting?
• How does your personal work style fit with Wrike's collaborative and creative work culture?

ASSUMPTION: Wrike values candidates who are customer-focused, collaborative, creative, and committed to their work and the company's success.

⚠️ Potential Challenges

• Managing a high volume of customer interactions and maintaining productivity
• Adapting to a hybrid work environment and balancing remote and on-site work
• Meeting and exceeding sales targets in a competitive market
• Keeping up with industry trends and product updates in a fast-paced work management software landscape

ASSUMPTION: These challenges can be overcome with strong time management skills, adaptability, and a commitment to continuous learning and improvement.

📈 Similar Roles Comparison

• This role differs from related positions in its focus on customer success and sales growth within existing accounts, rather than new business development
• Industry-specific context: The work management software industry is competitive and fast-paced, with a strong focus on customer success and collaboration
• Career path comparison: This role offers opportunities for career growth and development within the sales department and the company as a whole

ASSUMPTION: This role is unique in its focus on customer success and sales growth within existing accounts, offering a balance of proactive outreach and responsive customer management.

📝 Sample Projects

• Developing and executing a targeted outbound calling campaign to engage existing customers and drive product adoption
• Creating and delivering a customized onboarding plan for a new customer to maximize their success with Wrike
• Analyzing customer data to identify trends and opportunities for upselling or cross-selling Wrike's products and services

ASSUMPTION: These sample projects demonstrate the candidate's ability to manage customer relationships, drive product adoption, and identify opportunities for growth within existing accounts.

❓ Key Questions to Ask During Interview

• How does Wrike support the professional development and growth of its sales team members?
• Can you describe the team structure and dynamics within the sales department?
• How does Wrike foster a creative and innovative work environment, and how can I contribute to this culture?
• What are the key performance indicators (KPIs) for this role, and how are they tracked and measured?
• How does Wrike approach work-life balance, and what resources are available to support employees in this area?

ASSUMPTION: These questions will help the candidate better understand the role, the team, and the company culture, and demonstrate their interest in the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Wrike Careers page
• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Prepare examples of how you've successfully managed customer relationships or achieved sales targets in previous roles
• Research Wrike's products and competitors to demonstrate your industry knowledge
• Follow up with the hiring manager after your interview to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.