📌 Core Information
🔹 Job Title: Account Development Manager - Intelligence
🔹 Company: Informa Group Plc.
🔹 Location: Holborn, Camden, United Kingdom
🔹 Job Type: Full-time
🔹 Category: Intelligence
🔹 Date Posted: 2025-07-01
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site/Hybrid
🚀 Job Overview
Key aspects of this role include:
- Growing revenue from a defined group of clients
- Collaborating with the Customer Success team to leverage client knowledge into commercial opportunities
- Overseeing client onboarding and leading projects within the account development team
- Meeting/exceeding annual value and volume renewal rate & upsell targets
- Working with the Global Commercial team on ad hoc projects
ASSUMPTION: This role requires a strong focus on client relationship management, commercial acumen, and team collaboration to achieve success.
📋 Key Responsibilities
✅ Meet/exceed annual value and volume renewal rate & upsell targets
✅ Accurately forecast renewal conversation outcomes throughout their lifetime as clients
✅ Work with the Global Commercial team on ad hoc projects, such as smooth onboarding of new clients
✅ Create an annual business plan to identify risk & growth opportunities and forecast & plan for over achievement of targets
✅ Work with the Customer Success team to identify renewals at risk and propose, manage, and execute a plan to reduce risk and increase likelihood of renewal
✅ Maintain strong relationships with key stakeholders to understand their challenges and pinpoint where the Lions Intelligence service adds value for their business
✅ Work to understand reasons behind non-renewal and implement win back strategy
✅ Qualify opportunities to cross-sell across the Lions Intelligence brands
ASSUMPTION: This role involves a high degree of client interaction, requiring excellent communication and negotiation skills.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: Proven experience in a B2B client-facing role and/or working with a brand owner
Required Skills:
- Strong commercial acumen
- Ability to reach and develop relationships with C-Level leadership or senior lines of business executives in respective categories
- Clear, concise communication skills
- Strong business acumen, problem-solving, and analytical skills
- Proven negotiation skills with persistence and tenacity
- Evidence of a drive and determination to hit targets
- Excellent internet researcher with good knowledge of major industry sources
- Experience of presenting to groups of individuals face to face and running online demonstrations of products/services
- Knowledge of Salesforce CRM system
Preferred Skills:
- Experience working with a brand owner
- Familiarity with the Lions Intelligence content and systems
ASSUMPTION: Candidates should have a proven track record of meeting targets and a strong understanding of the B2B sales process.
💰 Compensation & Benefits
Salary Range: £45,000 - £60,000 per annum (Based on industry standards for similar roles in London)
Benefits:
- Freedom & Flexibility: Colleagues rate us highly for the flexibility and trust they receive, and most of us balance time in the office with time working remotely
- Great Community: A welcoming culture with in-person and online social events, active diversity and inclusion networks
- Broader Impact: Take up to four days per year to volunteer, with charity match funding available too
- Career Opportunity: The opportunity to develop your career with bespoke training and learning, mentoring platforms, and on-demand access to thousands of courses on LinkedIn Learning
- Time Out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- Flexible range of personal benefits to choose from, plus company-funded private medical cover
- ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
- Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps, and more
- Recognition for great work, with global awards and kudos programs
- International collaboration with teams around the world
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in London. Actual compensation may vary based on experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Information Services
Company Size: 10,001+ employees (Large enterprise)
Founded: Informa Group Plc. was founded in 1998
Company Description:
- Informa champions specialists working in academic and business-to-business markets, connecting people with knowledge to help them learn more, know more, and do more.
- A leading international events, digital services, and academic knowledge business, headquartered in the UK and a member of the UK’s FTSE 100 group of public companies.
- Home to a fantastic, inclusive community of over 10,000 colleagues across 30 countries, offering freedom and flexibility to bring ideas to life, do work that makes a real impact, and discover opportunities to grow.
Company Specialties:
- Academic Publishing
- Marketing Services
- Data & Intelligence
- Digital events
- Exhibitions
- Specialist content
- Research
- Consultancy
- Digital services
- Lead generation
- B2B markets
- and Academic markets
Company Website: www.informa.com
ASSUMPTION: Informa Group Plc. is a large, established company with a diverse range of business units and a global presence.
📊 Role Analysis
Career Level: Mid-level to senior role, with opportunities for growth and development
Reporting Structure: The Account Development Manager reports directly to the Head of Account Development and works closely with the Customer Success team
Work Arrangement: Hybrid work arrangement, with a combination of on-site and remote work
Growth Opportunities:
- Progression to a senior role within the account development team
- Transition to a different business unit or function within Informa Group Plc.
- Expanding the role's scope and responsibilities based on performance and business needs
ASSUMPTION: This role offers opportunities for career growth and development within a large, established organization.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space in central London
Office Location(s): 87 High Holborn, London WC1V 6LF, UK
Geographic Context:
- Holborn is a vibrant, central London neighborhood with excellent transport links, shops, restaurants, and cultural attractions
- The office is close to Holborn Underground Station and several bus routes
- Holborn is known for its legal and publishing industries, as well as its historic buildings and green spaces
Work Schedule: Standard office hours with flexibility for remote work
ASSUMPTION: The Holborn office location offers a convenient, central base with excellent transport links and nearby amenities.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call with the hiring manager
- On-site or virtual interview with the hiring manager and a member of the team
- Final round interview with senior leadership
- Job offer and onboarding
Key Assessment Areas:
- Commercial acumen and sales skills
- Client relationship management and communication skills
- Problem-solving and analytical skills
- Cultural fit and alignment with Informa Group Plc.'s values
Application Tips:
- Highlight relevant experience and achievements in your resume, focusing on B2B sales, client relationship management, and commercial acumen
- Tailor your cover letter to demonstrate your understanding of the role and your fit with Informa Group Plc.'s culture
- Prepare for behavioral and situational interview questions that focus on your sales skills, client management experience, and problem-solving abilities
- Research Informa Group Plc. and the Lions Intelligence brand to show your enthusiasm and understanding of the business
ATS Keywords: Account Development, Client Relationship Management, Commercial Acumen, Sales, B2B, Intelligence, Lions Intelligence, Informa Group Plc.
ASSUMPTION: The interview process for this role will focus on assessing the candidate's commercial acumen, sales skills, and cultural fit with Informa Group Plc.
🛠️ Tools & Technologies
- Salesforce CRM system
- Microsoft Office Suite
- Google Workspace
- Video conferencing tools (e.g., Zoom, Microsoft Teams)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: The tools and technologies required for this role are standard for a B2B sales and account management position.
👔 Cultural Fit Considerations
Company Values:
- Inspiring Knowledge
- Connecting People
- Expertise with Heart
- Inclusive & Diverse
- Bold & Creative
- Collaborative & Supportive
Work Style:
- Collaborative and supportive team environment
- Focus on commercial acumen and client relationship management
- Opportunities for growth and development
- Hybrid work arrangement with a balance of on-site and remote work
Self-Assessment Questions:
- How do you align with Informa Group Plc.'s values, particularly 'Expertise with Heart' and 'Inclusive & Diverse'?
- How comfortable are you working in a hybrid environment, balancing on-site and remote work?
- How do you approach building and maintaining strong relationships with key stakeholders, and how do you pinpoint where a product or service adds value for their business?
ASSUMPTION: Candidates should assess their fit with Informa Group Plc.'s values and work style preferences before applying for this role.
⚠️ Potential Challenges
- Managing a large portfolio of clients and meeting/exceeding annual targets
- Balancing on-site and remote work effectively in a hybrid work arrangement
- Adapting to a dynamic and evolving business environment within a large organization
- Working with a diverse range of stakeholders, each with unique needs and priorities
ASSUMPTION: This role presents opportunities and challenges typical of a B2B sales and account management position within a large, established organization.
📈 Similar Roles Comparison
- Unlike other account development roles, this position focuses on growing revenue from a defined group of clients within the intelligence sector
- Informa Group Plc. offers a large, established platform with extensive resources and growth opportunities
- Career progression may involve transitioning to a different business unit or function within the organization
ASSUMPTION: This role offers unique opportunities and challenges compared to similar positions in the market.
📝 Sample Projects
- Developing and executing a strategic plan to grow revenue from a key client in the intelligence sector
- Collaborating with the Customer Success team to identify and mitigate risks for a high-value client renewal
- Leading a project to streamline the onboarding process for new clients, improving efficiency and reducing problem areas
ASSUMPTION: These sample projects illustrate the strategic and collaborative nature of the Account Development Manager role within Informa Group Plc.
❓ Key Questions to Ask During Interview
- How does the Account Development team collaborate with other departments, such as Customer Success and Global Commercial, to achieve shared goals?
- What are the key priorities for the first 90 days in this role, and how can I contribute to a successful transition?
- How does Informa Group Plc. support the professional development and growth of its employees, particularly in the account development team?
- What are the most challenging aspects of this role, and how can I best prepare to overcome them?
- How does Informa Group Plc. foster a culture of inclusivity and diversity, and what initiatives are in place to support this?
ASSUMPTION: These interview questions help candidates better understand the role's dynamics, expectations, and opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills, such as B2B sales, client relationship management, and commercial acumen
- Write a cover letter that demonstrates your understanding of the role and your fit with Informa Group Plc.'s culture
- Prepare for behavioral and situational interview questions that focus on your sales skills, client management experience, and problem-solving abilities
- Follow up with the hiring manager one week after submitting your application, inquiring about the status of your application and expressing your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
