Account Development Representative

📌 Core Information

🔹 Job Title: Account Development Representative

🔹 Company: Humanscale

🔹 Location: Minneapolis, Minnesota, United States (Remote - North Dakota, South Dakota)

🔹 Job Type: Full-time, On-site (Remote options available)

🔹 Category: Sales

🔹 Date Posted: June 5, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: Hybrid (On-site in Minneapolis with remote flexibility)

🚀 Job Overview

Key aspects of this role include:

• Educating clients on the science behind ergonomics and promoting Humanscale's award-winning products.
• Establishing new business, growing existing accounts, and achieving sales targets.
• Working with end-users, dealers, architects, and designers to understand their needs and provide tailored solutions.
• Collaborating with management to develop strategic sales objectives and maintain high sales activity levels.

ASSUMPTION: This role requires a strong understanding of ergonomics and a passion for educating clients about the benefits of Humanscale's products. The successful candidate will be comfortable working in a hybrid environment, balancing on-site and remote work.

📋 Key Responsibilities

✅ Responsible for educating, marketing, and selling the value of ergonomic workplace solutions to end-users, dealers, architects, and designers.

✅ Maintain appropriate sales activity levels, with a minimum of 10 sales appointments per week.

✅ Achieve and exceed revenue, profitability, and product mix sales goals.

✅ Develop business plans with management for weekly, monthly, and quarterly strategic sales objectives.

✅ Set up product tests or demos for end-users as necessary and facilitate presentations for prospective clients.

✅ Complete sales activity and opportunity reports, sales order paperwork, installation assistance, and maintain customer contact database.

✅ Serve as a liaison between customer service and the customer on shipment and quality matters.

✅ Facilitate dealer training sessions on ergonomics and Humanscale products to dealer sales reps.

✅ Lead strategic business and forecasting discussions with dealer principles to meet dealer sales goals, establish new accounts, and grow existing customer sales.

✅ Establish relationships and educate architect and design firms on ergonomic workplace solutions.

✅ Maintain a strong understanding of all Humanscale's products and consulting services.

ASSUMPTION: This role requires strong communication, presentation, and relationship-building skills. The successful candidate will be comfortable working independently and in a team environment, with a focus on achieving sales targets and providing excellent customer service.

🎯 Required Qualifications

Education: Bachelor's degree in a related field required

Experience: At least 3-5+ years of outside sales experience

Required Skills:

• Strong communication and presentation skills
• Ability to build relationships and network effectively
• Great presentation skills
• Dependable transportation, valid driver's license, and auto-insurance

Preferred Skills:

• Experience in the ergonomics or related industry
• Familiarity with sales software and CRM systems

ASSUMPTION: Candidates with a background in sales, particularly in the ergonomics or related industries, may have an advantage in this role. Strong communication and presentation skills are essential for success in this position.

💰 Compensation & Benefits

Salary Range: $57,646 - $76,266 (plus bonus variable component)

Benefits:

• Medical Benefits (Medical, Dental, Vision)
• HSA, Medical FSA, Limited FSA, Dependent Care FSA, Commuter Benefits
• Medical Discounts
• Ancillary Benefits
• Accident, Critical Illness, Hospital Insurance
• Basic Life and AD&D, Voluntary, Spouse, and Child Life Insurance
• Health Advocates
• EAP, Complementary Life and Short-Term Disability
• Pet Insurance
• Employee Discount Programs
• 401k with Employer matching (Pre-Tax and Roth)
• 100% Vested
• Paid time off (including 15 PTO days and ~10 holidays)
• Maternity PTO
• Expense Budget
• Humanscale University sales training

Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM (with flexibility for sales appointments and client needs)

ASSUMPTION: The salary range provided is a general guideline and may vary based on factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, market location, and business considerations.

📌 Applicant Insights

🔍 Company Context

Industry: Ergonomics and office furniture manufacturing

Company Size: Humanscale is a mid-sized company with a focus on innovation, sustainability, and design. This size allows for a collaborative work environment and opportunities for growth.

Founded: 1982, with a rich history in ergonomic product design and a commitment to sustainability.

Company Description:

• Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work.
• The company has a focus on sustainability, with over 70% of its products currently certified as having a Net Positive impact on the environment.
• Humanscale's award-winning office products include seating, sit/stand desks, technology support, and lighting.

Company Specialties:

• Ergonomic workplace solutions
• Sustainable office furniture design
• Innovative product development

Company Website: humanscale.com

ASSUMPTION: Humanscale's commitment to sustainability and ergonomic product design sets it apart in the office furniture industry. The company's focus on innovation and design allows it to create products that improve the health and well-being of its customers.

📊 Role Analysis

Career Level: Mid-level sales role with opportunities for growth and advancement within the company.

Reporting Structure: This role reports directly to the Regional Sales Manager and works closely with the internal sales team and customer service department.

Work Arrangement: This is a hybrid role, with a requirement to work on-site in Minneapolis and the option to work remotely in North Dakota or South Dakota.

Growth Opportunities:

• Advancement within the sales department, such as promotion to Senior Sales Representative or Regional Sales Manager.
• Expansion into other areas of the business, such as product management or marketing.
• Opportunities to work on special projects or initiatives, gaining exposure to different aspects of the business.

ASSUMPTION: This role offers a unique opportunity to grow both personally and professionally, with a focus on developing sales skills and industry knowledge. The successful candidate will have the opportunity to work with a diverse range of clients and contribute to the company's ongoing success.

🌍 Location & Work Environment

Office Type: Humanscale's headquarters is located in Minneapolis, Minnesota, with remote work options available for this role.

Office Location(s): Minneapolis, Minnesota

Geographic Context:

• Minneapolis is a vibrant city with a strong economy and a growing tech industry.
• The city is known for its high quality of life, with a variety of cultural attractions, outdoor recreation opportunities, and a strong sense of community.
• Minneapolis has a humid continental climate, with warm summers and cold, snowy winters.

Work Schedule: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM (with flexibility for sales appointments and client needs)

ASSUMPTION: The hybrid work arrangement for this role allows for a balance between on-site collaboration and remote flexibility, providing the best of both worlds for the successful candidate.

💼 Interview & Application Insights

Typical Process:

• Phone or video screen with the Recruiting Team
• In-depth interview with the Regional Sales Manager
• Sales presentation or role-play exercise
• Final interview with the Vice President of Sales

Key Assessment Areas:

• Sales skills and experience
• Communication and presentation skills
• Understanding of ergonomics and Humanscale's products
• Ability to work independently and in a team environment

Application Tips:

• Tailor your resume and cover letter to highlight your sales experience, communication skills, and any relevant industry knowledge.
• Prepare for the sales presentation or role-play exercise by researching Humanscale's products and understanding the benefits of ergonomic workplace solutions.
• Be ready to discuss your sales strategy and approach to achieving sales targets.

ATS Keywords: Sales, outside sales, account development, ergonomics, workplace solutions, client education, product presentation, sales targets, business development, relationship building, communication, presentation, networking

ASSUMPTION: The interview process for this role is designed to assess the candidate's sales skills, communication abilities, and understanding of ergonomics and Humanscale's products. The successful candidate will be able to demonstrate their ability to achieve sales targets and provide excellent customer service.

🛠️ Tools & Technologies

• Salesforce or other CRM software
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Zoom or other video conferencing software
• Google Workspace (Gmail, Google Drive, Google Docs)

ASSUMPTION: The successful candidate will be comfortable using a variety of sales and productivity tools to manage their sales pipeline and maintain strong relationships with clients.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Sustainability
• Design

Work Style:

• Collaborative and team-oriented
• Focused on achieving sales targets and providing excellent customer service
• Adaptable and responsive to client needs

Self-Assessment Questions:

• Do you have a strong understanding of ergonomics and a passion for educating clients about the benefits of Humanscale's products?
• Are you comfortable working in a hybrid environment, balancing on-site and remote work?
• Do you have strong communication and presentation skills, with the ability to build relationships and network effectively?

ASSUMPTION: The successful candidate will be a strong cultural fit for Humanscale, with a passion for ergonomics and a commitment to providing excellent customer service. They will be comfortable working in a hybrid environment and have strong communication and presentation skills.

⚠️ Potential Challenges

• Balancing on-site and remote work, requiring strong time management and organizational skills.
• Achieving sales targets and maintaining high sales activity levels, which may require working flexible hours and prioritizing sales appointments.
• Educating clients on the science behind ergonomics and the benefits of Humanscale's products, which may require strong product knowledge and presentation skills.
• Working with a diverse range of clients, including end-users, dealers, architects, and designers, which may require adaptability and responsiveness to different client needs.

ASSUMPTION: The successful candidate will be able to overcome these challenges by demonstrating strong sales skills, communication abilities, and a commitment to providing excellent customer service.

📈 Similar Roles Comparison

• This role is similar to other account development or sales representative positions, but with a focus on educating clients about the benefits of ergonomic workplace solutions.
• Humanscale's commitment to sustainability and ergonomic product design sets it apart in the office furniture industry, providing a unique opportunity for the successful candidate to work with a company that prioritizes health and well-being.
• This role offers opportunities for growth and advancement within the sales department, with a focus on developing sales skills and industry knowledge.

ASSUMPTION: The successful candidate will be able to leverage their sales experience and communication abilities to excel in this role, while also benefiting from Humanscale's unique commitment to sustainability and ergonomic product design.

📝 Sample Projects

• Developing a sales strategy to target end-user accounts, dealerships, and the architect and design community.
• Creating a product presentation or demo to educate clients on the benefits of Humanscale's ergonomic workplace solutions.
• Collaborating with the internal sales team and customer service department to maintain strong relationships with clients and achieve sales targets.

ASSUMPTION: These sample projects are designed to give the successful candidate a sense of the day-to-day responsibilities and challenges of this role, while also highlighting the opportunities for growth and advancement within the sales department.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does Humanscale support the professional development and growth of its sales team members?
• What are the most challenging aspects of working in a hybrid environment, and how can I best prepare for them?
• How does Humanscale measure and evaluate sales performance, and what are the expectations for achieving sales targets?
• What opportunities are there for growth and advancement within the sales department, and how can I best position myself for these opportunities?

ASSUMPTION: These key questions are designed to help the successful candidate better understand the day-to-day responsibilities and challenges of this role, while also gaining insight into the company's culture and commitment to employee development and growth.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your sales experience, communication skills, and any relevant industry knowledge.
• Prepare for the sales presentation or role-play exercise by researching Humanscale's products and understanding the benefits of ergonomic workplace solutions.
• Be ready to discuss your sales strategy and approach to achieving sales targets.
• Follow up with the Recruiting Team one week after submitting your application to confirm receipt and inquire about next steps.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.