📌 Core Information
🔹 Job Title: Account Development Representative
🔹 Company: NBCUniversal
🔹 Location: Minneapolis, Minnesota, United States
🔹 Job Type: Full-time
🔹 Category: Sales
🔹 Date Posted: April 28, 2025
🔹 Experience Level: Entry-level to 2 years
🔹 Remote Status: Hybrid (3 days in-office per week)
🚀 Job Overview
Key aspects of this role include:
- Driving customer retention and product adoption for NCSI's background screening solutions
- Engaging with sports administrators to identify growth opportunities and build relationships
- Collaborating with SportsEngine Account Managers to execute territory and sport vertical plans
- Maintaining accurate sales activity records using Salesforce.com and sales engagement platforms
ASSUMPTION: This role requires strong communication skills, a self-starter attitude, and the ability to manage time effectively to achieve sales targets.
📋 Key Responsibilities
✅ Engage and consult with sports administrators to help them identify meaningful ways to improve their organizations with NCSI's background screening solutions
✅ Develop a deep understanding of the screening industry, sports administrators, NCSI's sales strategy, and leverage provided tech stack to execute high touch, high-quality activity cadence resulting in 50+ customer interactions daily
✅ Position yourself as an expert in the background screening industry and NCSI's solutions. Assist new customers with adoption of NCSI solutions and work with current customers to upgrade existing NCSI programs.
✅ Understand the prospective customer or current customer, identifying opportunities and planning a creative and targeted approach for growth with accounts at every interaction
✅ Create interest with customers directly via telephone, email, and video calls learning about their challenges, position NCSI's products as solutions, and create new safety selling opportunities
✅ Own your results. Unwavering personal daily effort standards so that coaching centers around goals, sales skills, and career growth
✅ Continue to gain advanced product and market knowledge to differentiate yourself and NCSI as both a technical and business fit
✅ Build trusting relationships with SportsEngine Account Managers to execute the territory and sport vertical plans
✅ Collaborate with other departments and functions to support assigned territory and facilitate the overall success of the team
✅ Maintain accurate daily record of sales activity using Salesforce.com and sales engagement / automation platforms such as Intercom or Outreach
✅ Perform other duties as assigned
ASSUMPTION: This role requires strong communication skills, a self-starter attitude, and the ability to manage time effectively to achieve sales targets.
🎯 Required Qualifications
Education: No formal education requirements specified
Experience: 1+ years' experience in sales, account management, and/or customer service
Required Skills:
- Strong written and telephone skills
- Well organized, with strong attention to detail
- Strong work ethic to effectively manage time to drive growth within your territory
- Demonstrated multi-tasking abilities with consistent and timely follow-through all while achieving goals
- Strive for honesty, transparency, and accurate communication - always over deliver
- Ability to exercise independent judgment while taking great pride in your work
- Empathetic, solutions-oriented and a true passion to serve customers
- A self-starter who embraces change; a problem solver and team player
Preferred Skills:
- Sales experience within software (SaaS) or web-based applications
- Experience selling background screening solutions
- Experience using salesforce.com or a similar CRM system
- Strong knowledge of the sports landscape and sport specific to this role
ASSUMPTION: While not explicitly stated, a bachelor's degree in a related field may be beneficial but not required for this role.
💰 Compensation & Benefits
Salary Range: $45,000 base and 56% Sales Incentive Comp target
Benefits:
- Medical, dental, and vision insurance
- 401(k)
- Paid leave
- Tuition reimbursement
- Discounts and perks
Working Hours: Full-time, 40 hours per week, with a hybrid work arrangement (3 days in-office per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level to 2-year sales roles in the Minneapolis area.
📌 Applicant Insights
🔍 Company Context
Industry: Entertainment Providers
Company Size: 10,001+ employees
Founded: NBCUniversal was founded in 2004, following the acquisition of Universal Studios by General Electric's NBC.
Company Description:
- NBCUniversal creates world-class content, which it distributes across its portfolio of film, television, and streaming services, and brings to life through its theme parks and consumer experiences.
- The company owns and operates leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, its premium ad-supported streaming service.
- NBCUniversal produces and distributes premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and has world-renowned theme parks and attractions through Universal Destinations & Experiences.
Company Specialties:
- Television production and distribution
- Film production and distribution
- Streaming services
- Theme parks and attractions
- News and sports broadcasting
Company Website: NBCUniversal.com
ASSUMPTION: NBCUniversal is a large, well-established company with a diverse range of brands and content. This role may offer opportunities for career growth and development within the organization.
📊 Role Analysis
Career Level: Entry-level to 2 years
Reporting Structure: This role reports directly to the Sales Manager for NCSI.
Work Arrangement: Hybrid, with 3 days in-office per week.
Growth Opportunities:
- Progression to a Senior Account Development Representative role
- Transition to other sales or account management roles within NBCUniversal or SpinCo
- Potential opportunities in other departments, such as marketing or customer success
ASSUMPTION: As NBCUniversal is planning to spin off its cable television networks, there may be additional growth opportunities within the new company, SpinCo.
🌍 Location & Work Environment
Office Type: NBCUniversal's Minneapolis office is a modern, collaborative workspace with a mix of open and private work areas.
Office Location(s): 807 Broadway St NE, Minneapolis, Minnesota, United States
Geographic Context:
- Minneapolis is the largest city in Minnesota and the 46th-largest city in the United States, with a population of 430,000.
- The city is known for its vibrant arts and culture scene, with numerous museums, theaters, and music venues.
- Minneapolis has a humid continental climate, with warm summers and cold, snowy winters.
Work Schedule: Full-time, 40 hours per week, with a hybrid work arrangement (3 days in-office per week).
ASSUMPTION: The hybrid work arrangement allows for flexibility and a better work-life balance, while still providing opportunities for in-person collaboration and networking.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person interview at the Minneapolis office
- Final decision and offer
Key Assessment Areas:
- Sales skills and experience
- Communication and interpersonal skills
- Problem-solving abilities
- Cultural fit with NBCUniversal and the sales team
Application Tips:
- Tailor your resume and cover letter to highlight relevant sales experience and skills
- Prepare for behavioral interview questions that focus on your sales experience and customer service skills
- Research NBCUniversal and the NCSI product suite to demonstrate your knowledge and enthusiasm for the role
ATS Keywords: Account Development, Sales, Customer Retention, Product Adoption, Background Screening, Sports Administrators, NCSI, SportsEngine, CRM, Salesforce.com
ASSUMPTION: As this role is posted on NBCUniversal's careers website, applicants should follow the application process outlined on the website and tailor their application materials to the specific requirements of the role.
🛠️ Tools & Technologies
- Salesforce.com
- Intercom or Outreach (sales engagement / automation platforms)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Drive, Google Docs)
ASSUMPTION: As this role involves sales and customer engagement, proficiency in CRM software and sales engagement tools is essential. Familiarity with Microsoft Office Suite and Google Workspace is also beneficial.
👔 Cultural Fit Considerations
Company Values:
- Excellence: We strive to be the best in everything we do
- Innovation: We embrace change and continuously evolve
- Collaboration: We work together to achieve our goals
- Integrity: We act with honesty and integrity in all our interactions
- Inclusion: We foster a diverse and inclusive work environment
Work Style:
- Fast-paced and dynamic sales environment
- Collaborative and team-oriented culture
- Focus on results and achieving sales targets
- Opportunities for professional development and growth
Self-Assessment Questions:
- Do you have strong communication skills and the ability to build relationships with customers?
- Are you a self-starter with a strong work ethic and the ability to manage your time effectively?
- Do you have a passion for serving customers and a solutions-oriented mindset?
- Are you comfortable working in a hybrid work environment, with a mix of in-office and remote work?
ASSUMPTION: NBCUniversal values employees who are driven, collaborative, and committed to excellence. Applicants should be able to demonstrate these qualities and align with the company's values.
⚠️ Potential Challenges
- Meeting daily sales targets and achieving growth within your territory
- Managing a high volume of customer interactions (50+ per day)
- Adapting to a fast-paced and dynamic sales environment
- Navigating a hybrid work arrangement, balancing in-office and remote work
ASSUMPTION: This role may present challenges related to sales targets, customer volume, and work arrangement. Applicants should be prepared to manage these challenges and demonstrate their ability to thrive in a fast-paced sales environment.
📈 Similar Roles Comparison
- This role differs from other sales roles in that it focuses specifically on background screening solutions for the sports industry
- Industry-specific context: The sports industry is unique in its regulations and compliance requirements related to background screening
- Career path comparison: This role may lead to opportunities in other sales or account management roles within NBCUniversal or SpinCo, or potentially in other departments
ASSUMPTION: While this role shares similarities with other sales roles, its focus on the sports industry and background screening solutions sets it apart. Applicants should be prepared to demonstrate their understanding of the unique aspects of this role.
📝 Sample Projects
- Developing a targeted outreach strategy to engage sports administrators and create new safety selling opportunities
- Collaborating with SportsEngine Account Managers to execute territory and sport vertical plans
- Assisting new customers with the adoption of NCSI solutions and working with current customers to upgrade existing programs
ASSUMPTION: These sample projects reflect the key responsibilities and required skills for this role, demonstrating the applicant's ability to succeed in the position.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role fit into the overall sales strategy for NCSI and NBCUniversal?
- What opportunities are there for professional development and growth within this role and the company?
- How does the hybrid work arrangement work in practice, and what resources are available to support remote work?
- What is the team culture like, and how does this role contribute to the team's success?
ASSUMPTION: These key questions help applicants better understand the role, the company, and the team dynamics, allowing them to make an informed decision about the opportunity.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the NBCUniversal careers website
- Tailor your resume and cover letter to highlight relevant sales experience and skills
- Prepare for behavioral interview questions that focus on your sales experience and customer service skills
- Research NBCUniversal and the NCSI product suite to demonstrate your knowledge and enthusiasm for the role
- Follow up with the hiring manager one week after submitting your application to express your interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
