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Account Development Representative

Humanscale
Full-time
On-site
New York, New York, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Account Development Representative

πŸ”Ή Company: Humanscale

πŸ”Ή Location: New York, NY, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Sales

πŸ”Ή Date Posted: April 30, 2025

πŸ”Ή Experience Level: Mid-Senior level (5-10 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Educating clients on ergonomic workplace solutions
  • Establishing new business and growing existing accounts
  • Maintaining high sales activity levels and achieving revenue goals
  • Collaborating with various stakeholders, including end-users, dealers, architects, and designers
  • Representing Humanscale's innovative, sustainable, and award-winning products

ASSUMPTION: This role requires a balance of sales, marketing, and educational skills. Success depends on building strong relationships with clients and understanding their needs.

πŸ“‹ Key Responsibilities

βœ… Responsible for educating, marketing, and selling the value of ergonomic workplace solutions to end-users, dealers, architects, and designers

βœ… Maintain appropriate sales activity levels, with a minimum of 10 sales appointments per week

βœ… Achieve and exceed revenue, profitability, and product mix sales goals

βœ… Develop business plans with management for weekly, monthly, and quarterly strategic sales objectives

βœ… Set up product tests or demos for end-users as necessary and facilitate presentations for prospective clients

βœ… Complete sales activity and opportunity reports, sales order paperwork, installation assistance, and maintain customer contact database

βœ… Serve as a liaison between customer service and the customer on shipment and quality matters

βœ… Facilitate dealer training sessions on ergonomics and Humanscale products to dealer sales reps

βœ… Lead strategic business and forecasting discussions with dealer principles to meet dealer sales goals, establish new accounts, and grow existing customer sales

βœ… Establish relationships and educate Architect and Design Firms on ergonomic workplace solutions

βœ… Maintain a strong understanding of all Humanscale's products and consulting services

ASSUMPTION: This role involves a high degree of autonomy and requires strong self-motivation and time management skills.

🎯 Required Qualifications

Education: Bachelor's degree in a related field required

Experience: At least 3-5+ years of outside sales experience

Required Skills:

  • Strong communication skills with the ability to build relationships
  • Great presentation skills
  • Dependable transportation, valid driver's license, and auto-insurance

Preferred Skills:

  • Experience in the ergonomics or related industry
  • Fluency in a second language

ASSUMPTION: Candidates with relevant industry experience may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: $63,555 - $92,702 per year (including base salary and commission)

Benefits:

  • Medical Benefits (Medical, Dental, Vision)
    • HSA, Medical FSA, Limited FSA, Dependent Care FSA, Commuter Benefits
    • Medical Discounts
  • Ancillary Benefits
    • Accident, Critical Illness, Hospital Insurance
    • Basic Life and AD&D, Voluntary, Spouse, and Child Life Insurance
  • Health Advocates
  • EAP, Complementary Life and Short-Term Disability
  • Pet Insurance
  • Employee Discount Programs
  • 401k with Employer matching (Pre-Tax and Roth)
  • Paid time off (including 15 PTO days and ~10 holidays)
    • Maternity PTO
  • Expense Budget
  • Humanscale University sales training

ASSUMPTION: The salary range provided is a general guideline and may vary based on factors such as candidate's work experience, education, and market location.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Humanscale operates in the ergonomics industry, focusing on designing and manufacturing office products that improve health and comfort at work.

Company Size: Humanscale is a mid-sized company with a focus on innovation, sustainability, and design. This size allows for a balance between a structured environment and opportunities for growth and innovation.

Founded: Humanscale was founded in 1983 and has since grown to become a leader in the ergonomics industry.

Company Description:

  • Humanscale is committed to designing and manufacturing ergonomic products that improve health and comfort at work.
  • The company focuses on sustainability, with over 70% of its products currently certified as having a Net Positive impact on the environment.
  • Humanscale's award-winning office products include seating, sit/stand desks, technology support, and lighting.

Company Specialties:

  • Ergonomic office products
  • Sustainable design
  • Innovative technology support solutions

Company Website: humanscale.com

ASSUMPTION: Humanscale's commitment to sustainability and ergonomics creates a unique work environment that prioritizes employee well-being and comfort.

πŸ“Š Role Analysis

Career Level: This role is at the mid-senior level, requiring a balance of sales, marketing, and educational skills. It offers opportunities for growth and advancement within the company.

Reporting Structure: The Account Development Representative reports directly to the Regional Sales Manager and works closely with various internal teams, including customer service, product management, and marketing.

Work Arrangement: This is an on-site role with a flexible work schedule. The position requires frequent travel to client sites and industry events.

Growth Opportunities:

  • Advancement to a Senior Account Development Representative or other sales management roles
  • Expansion into new markets or product lines
  • Cross-functional collaboration with other departments to gain a broader understanding of the business

ASSUMPTION: Success in this role may lead to opportunities for career advancement within the company, depending on individual performance and business needs.

🌍 Location & Work Environment

Office Type: Humanscale's New York office is a modern, collaborative workspace designed to promote employee comfort and productivity.

Office Location(s): Grace Building, 1114 Avenue of the Americas, New York, NY 10036

Geographic Context:

  • New York City offers a diverse and vibrant work environment with numerous cultural, entertainment, and dining options.
  • The office is conveniently located in Midtown Manhattan, close to public transportation and major attractions.
  • The city's fast-paced environment may require employees to adapt to a dynamic and sometimes demanding work environment.

Work Schedule: The work schedule is flexible, with a focus on achieving sales targets and maintaining high levels of sales activity. The role may require occasional work on evenings and weekends to accommodate client needs.

ASSUMPTION: The fast-paced and dynamic work environment in New York City may be challenging for some candidates but offers numerous opportunities for professional growth and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the Talent Acquisition team
  • In-depth phone or video interview with the Regional Sales Manager
  • On-site interview with the Regional Sales Manager and other team members
  • Final interview with the Vice President of Sales

Key Assessment Areas:

  • Sales skills and experience
  • Communication and presentation skills
  • Product knowledge and understanding of ergonomics
  • Problem-solving and strategic thinking
  • Cultural fit and alignment with company values

Application Tips:

  • Tailor your resume and cover letter to highlight your sales experience, communication skills, and any relevant industry knowledge.
  • Prepare for behavioral interview questions that focus on your sales experience, problem-solving skills, and ability to build relationships with clients.
  • Research Humanscale's products, company history, and industry trends to demonstrate your enthusiasm and commitment to the role.

ATS Keywords: Account Development, Sales, Marketing, Education, Ergonomics, Product Knowledge, Relationship Building, Presentation Skills, Strategic Planning, Customer Service, Training, Sales Reporting, Forecasting, Business Development, Networking, Consulting, Problem Solving

ASSUMPTION: The interview process at Humanscale is designed to assess candidates' sales skills, cultural fit, and alignment with the company's values and mission.

πŸ› οΈ Tools & Technologies

  • Salesforce CRM
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Google Workspace (Gmail, Google Drive, Google Docs)
  • Video conferencing tools (Zoom, Google Meet)

ASSUMPTION: Familiarity with CRM software and basic office tools is essential for success in this role. Candidates should be comfortable using technology to manage sales activities and maintain customer relationships.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Sustainability
  • Design
  • Collaboration
  • Integrity
  • Customer Focus

Work Style:

  • Self-motivated and results-driven
  • Strong communication and presentation skills
  • Ability to work independently and in a team environment
  • Adaptable and flexible
  • Problem-solving and strategic thinking

Self-Assessment Questions:

  • Do you have a proven track record of success in sales, with a focus on building relationships and achieving revenue targets?
  • Are you comfortable working in a fast-paced and dynamic environment, with a focus on innovation and sustainability?
  • Do you have strong communication and presentation skills, with the ability to educate and influence clients?

ASSUMPTION: Candidates who align with Humanscale's values and work style are more likely to be successful in this role and contribute to the company's mission.

⚠️ Potential Challenges

  • The role requires a high degree of autonomy and self-motivation, which may be challenging for candidates who prefer a more structured work environment.
  • The fast-paced and dynamic work environment in New York City may be demanding and require candidates to adapt to a high-pressure sales environment.
  • The role involves frequent travel to client sites and industry events, which may require candidates to be comfortable with extensive travel and flexible scheduling.
  • The role requires a strong understanding of ergonomics and Humanscale's products, which may require candidates to invest time in learning and training.

ASSUMPTION: Success in this role depends on candidates' ability to adapt to a fast-paced and dynamic work environment, maintain high levels of sales activity, and build strong relationships with clients.

πŸ“ˆ Similar Roles Comparison

  • This role differs from traditional sales positions in its focus on education and consulting, as well as its commitment to sustainability and ergonomics.
  • The role requires a unique balance of sales, marketing, and educational skills, with a focus on building relationships and achieving revenue targets.
  • Career paths in this role may lead to opportunities for advancement within the company, depending on individual performance and business needs.

ASSUMPTION: Candidates with relevant industry experience and a strong background in sales, marketing, and education may be well-suited to this role.

πŸ“ Sample Projects

  • Developing a strategic business plan to grow an existing account and achieve revenue targets
  • Educating an Architect and Design Firm on the benefits of ergonomic workplace solutions and securing a new project
  • Facilitating a dealer training session on ergonomics and Humanscale products to improve sales reps' product knowledge and skills

ASSUMPTION: Success in this role depends on candidates' ability to develop and execute strategic sales plans, build relationships with clients, and educate and influence stakeholders.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 90 days?
  • How does Humanscale support the professional development and growth of its sales team?
  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does Humanscale measure success in this role, and what are the key performance indicators (KPIs)?
  • What opportunities are there for career advancement within the company?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates candidates' interest in the role and commitment to success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Humanscale careers portal
  • Tailor your resume and cover letter to highlight your sales experience, communication skills, and any relevant industry knowledge
  • Prepare for behavioral interview questions that focus on your sales experience, problem-solving skills, and ability to build relationships with clients
  • Research Humanscale's products, company history, and industry trends to demonstrate your enthusiasm and commitment to the role
  • Follow up with the Talent Acquisition team one week after submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.