Account Development Representative

📌 Core Information

🔹 Job Title: Account Development Representative

🔹 Company: Humanscale

🔹 Location: New York, NY, United States

🔹 Job Type: On-site

🔹 Category: Sales

🔹 Date Posted: April 30, 2025

🔹 Experience Level: Mid-Senior level (5-10 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Educating clients on ergonomic workplace solutions
• Establishing new business and growing existing accounts
• Maintaining high sales activity levels and achieving revenue goals
• Collaborating with various stakeholders, including end-users, dealers, architects, and designers
• Representing Humanscale's innovative, sustainable, and award-winning products

ASSUMPTION: This role requires a balance of sales, marketing, and educational skills. Success depends on building strong relationships with clients and understanding their needs.

📋 Key Responsibilities

✅ Responsible for educating, marketing, and selling the value of ergonomic workplace solutions to end-users, dealers, architects, and designers

✅ Maintain appropriate sales activity levels, with a minimum of 10 sales appointments per week

✅ Achieve and exceed revenue, profitability, and product mix sales goals

✅ Develop business plans with management for weekly, monthly, and quarterly strategic sales objectives

✅ Set up product tests or demos for end-users as necessary and facilitate presentations for prospective clients

✅ Complete sales activity and opportunity reports, sales order paperwork, installation assistance, and maintain customer contact database

✅ Serve as a liaison between customer service and the customer on shipment and quality matters

✅ Facilitate dealer training sessions on ergonomics and Humanscale products to dealer sales reps

✅ Lead strategic business and forecasting discussions with dealer principles to meet dealer sales goals, establish new accounts, and grow existing customer sales

✅ Establish relationships and educate Architect and Design Firms on ergonomic workplace solutions

✅ Maintain a strong understanding of all Humanscale's products and consulting services

ASSUMPTION: This role involves a high degree of autonomy and requires strong self-motivation and time management skills.

🎯 Required Qualifications

Education: Bachelor's degree in a related field required

Experience: At least 3-5+ years of outside sales experience

Required Skills:

• Strong communication skills with the ability to build relationships
• Great presentation skills
• Dependable transportation, valid driver's license, and auto-insurance

Preferred Skills:

• Experience in the ergonomics or related industry
• Fluency in a second language

ASSUMPTION: Candidates with relevant industry experience may have an advantage in this role.

💰 Compensation & Benefits

Salary Range: $63,555 - $92,702 per year (including base salary and commission)

Benefits:

• Medical Benefits (Medical, Dental, Vision)
• HSA, Medical FSA, Limited FSA, Dependent Care FSA, Commuter Benefits
• Medical Discounts
• Ancillary Benefits
• Accident, Critical Illness, Hospital Insurance
• Basic Life and AD&D, Voluntary, Spouse, and Child Life Insurance
• Health Advocates
• EAP, Complementary Life and Short-Term Disability
• Pet Insurance
• Employee Discount Programs
• 401k with Employer matching (Pre-Tax and Roth)
• Paid time off (including 15 PTO days and ~10 holidays)
• Maternity PTO
• Expense Budget
• Humanscale University sales training

ASSUMPTION: The salary range provided is a general guideline and may vary based on factors such as candidate's work experience, education, and market location.

📌 Applicant Insights

🔍 Company Context

Industry: Humanscale operates in the ergonomics industry, focusing on designing and manufacturing office products that improve health and comfort at work.

Company Size: Humanscale is a mid-sized company with a focus on innovation, sustainability, and design. This size allows for a balance between a structured environment and opportunities for growth and innovation.

Founded: Humanscale was founded in 1983 and has since grown to become a leader in the ergonomics industry.

Company Description:

• Humanscale is committed to designing and manufacturing ergonomic products that improve health and comfort at work.
• The company focuses on sustainability, with over 70% of its products currently certified as having a Net Positive impact on the environment.
• Humanscale's award-winning office products include seating, sit/stand desks, technology support, and lighting.

Company Specialties:

• Ergonomic office products
• Sustainable design
• Innovative technology support solutions

Company Website: humanscale.com

ASSUMPTION: Humanscale's commitment to sustainability and ergonomics creates a unique work environment that prioritizes employee well-being and comfort.

📊 Role Analysis

Career Level: This role is at the mid-senior level, requiring a balance of sales, marketing, and educational skills. It offers opportunities for growth and advancement within the company.

Reporting Structure: The Account Development Representative reports directly to the Regional Sales Manager and works closely with various internal teams, including customer service, product management, and marketing.

Work Arrangement: This is an on-site role with a flexible work schedule. The position requires frequent travel to client sites and industry events.

Growth Opportunities:

• Advancement to a Senior Account Development Representative or other sales management roles
• Expansion into new markets or product lines
• Cross-functional collaboration with other departments to gain a broader understanding of the business

ASSUMPTION: Success in this role may lead to opportunities for career advancement within the company, depending on individual performance and business needs.

🌍 Location & Work Environment

Office Type: Humanscale's New York office is a modern, collaborative workspace designed to promote employee comfort and productivity.

Office Location(s): Grace Building, 1114 Avenue of the Americas, New York, NY 10036

Geographic Context:

• New York City offers a diverse and vibrant work environment with numerous cultural, entertainment, and dining options.
• The office is conveniently located in Midtown Manhattan, close to public transportation and major attractions.
• The city's fast-paced environment may require employees to adapt to a dynamic and sometimes demanding work environment.

Work Schedule: The work schedule is flexible, with a focus on achieving sales targets and maintaining high levels of sales activity. The role may require occasional work on evenings and weekends to accommodate client needs.

ASSUMPTION: The fast-paced and dynamic work environment in New York City may be challenging for some candidates but offers numerous opportunities for professional growth and development.

💼 Interview & Application Insights

Typical Process:

• Phone or video screen with the Talent Acquisition team
• In-depth phone or video interview with the Regional Sales Manager
• On-site interview with the Regional Sales Manager and other team members
• Final interview with the Vice President of Sales

Key Assessment Areas:

• Sales skills and experience
• Communication and presentation skills
• Product knowledge and understanding of ergonomics
• Problem-solving and strategic thinking
• Cultural fit and alignment with company values

Application Tips:

• Tailor your resume and cover letter to highlight your sales experience, communication skills, and any relevant industry knowledge.
• Prepare for behavioral interview questions that focus on your sales experience, problem-solving skills, and ability to build relationships with clients.
• Research Humanscale's products, company history, and industry trends to demonstrate your enthusiasm and commitment to the role.

ATS Keywords: Account Development, Sales, Marketing, Education, Ergonomics, Product Knowledge, Relationship Building, Presentation Skills, Strategic Planning, Customer Service, Training, Sales Reporting, Forecasting, Business Development, Networking, Consulting, Problem Solving

ASSUMPTION: The interview process at Humanscale is designed to assess candidates' sales skills, cultural fit, and alignment with the company's values and mission.

🛠️ Tools & Technologies

• Salesforce CRM
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Google Workspace (Gmail, Google Drive, Google Docs)
• Video conferencing tools (Zoom, Google Meet)

ASSUMPTION: Familiarity with CRM software and basic office tools is essential for success in this role. Candidates should be comfortable using technology to manage sales activities and maintain customer relationships.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Sustainability
• Design
• Collaboration
• Integrity
• Customer Focus

Work Style:

• Self-motivated and results-driven
• Strong communication and presentation skills
• Ability to work independently and in a team environment
• Adaptable and flexible
• Problem-solving and strategic thinking

Self-Assessment Questions:

• Do you have a proven track record of success in sales, with a focus on building relationships and achieving revenue targets?
• Are you comfortable working in a fast-paced and dynamic environment, with a focus on innovation and sustainability?
• Do you have strong communication and presentation skills, with the ability to educate and influence clients?

ASSUMPTION: Candidates who align with Humanscale's values and work style are more likely to be successful in this role and contribute to the company's mission.

⚠️ Potential Challenges

• The role requires a high degree of autonomy and self-motivation, which may be challenging for candidates who prefer a more structured work environment.
• The fast-paced and dynamic work environment in New York City may be demanding and require candidates to adapt to a high-pressure sales environment.
• The role involves frequent travel to client sites and industry events, which may require candidates to be comfortable with extensive travel and flexible scheduling.
• The role requires a strong understanding of ergonomics and Humanscale's products, which may require candidates to invest time in learning and training.

ASSUMPTION: Success in this role depends on candidates' ability to adapt to a fast-paced and dynamic work environment, maintain high levels of sales activity, and build strong relationships with clients.

📈 Similar Roles Comparison

• This role differs from traditional sales positions in its focus on education and consulting, as well as its commitment to sustainability and ergonomics.
• The role requires a unique balance of sales, marketing, and educational skills, with a focus on building relationships and achieving revenue targets.
• Career paths in this role may lead to opportunities for advancement within the company, depending on individual performance and business needs.

ASSUMPTION: Candidates with relevant industry experience and a strong background in sales, marketing, and education may be well-suited to this role.

📝 Sample Projects

• Developing a strategic business plan to grow an existing account and achieve revenue targets
• Educating an Architect and Design Firm on the benefits of ergonomic workplace solutions and securing a new project
• Facilitating a dealer training session on ergonomics and Humanscale products to improve sales reps' product knowledge and skills

ASSUMPTION: Success in this role depends on candidates' ability to develop and execute strategic sales plans, build relationships with clients, and educate and influence stakeholders.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 90 days?
• How does Humanscale support the professional development and growth of its sales team?
• What are the most challenging aspects of this role, and how can I best prepare for them?
• How does Humanscale measure success in this role, and what are the key performance indicators (KPIs)?
• What opportunities are there for career advancement within the company?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates candidates' interest in the role and commitment to success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Humanscale careers portal
• Tailor your resume and cover letter to highlight your sales experience, communication skills, and any relevant industry knowledge
• Prepare for behavioral interview questions that focus on your sales experience, problem-solving skills, and ability to build relationships with clients
• Research Humanscale's products, company history, and industry trends to demonstrate your enthusiasm and commitment to the role
• Follow up with the Talent Acquisition team one week after submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.