π Core Information
πΉ Job Title: Account Development Representative
πΉ Company: Humanscale
πΉ Location: New York, NY, United States
πΉ Job Type: On-site
πΉ Category: Sales
πΉ Date Posted: April 30, 2025
πΉ Experience Level: Mid-Senior level (5-10 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Educating clients on ergonomic workplace solutions
- Establishing new business and growing existing accounts
- Maintaining high sales activity levels and achieving revenue goals
- Collaborating with various stakeholders, including end-users, dealers, architects, and designers
- Representing Humanscale's innovative, sustainable, and award-winning products
ASSUMPTION: This role requires a balance of sales, marketing, and educational skills. Success depends on building strong relationships with clients and understanding their needs.
π Key Responsibilities
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Responsible for educating, marketing, and selling the value of ergonomic workplace solutions to end-users, dealers, architects, and designers
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Maintain appropriate sales activity levels, with a minimum of 10 sales appointments per week
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Achieve and exceed revenue, profitability, and product mix sales goals
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Develop business plans with management for weekly, monthly, and quarterly strategic sales objectives
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Set up product tests or demos for end-users as necessary and facilitate presentations for prospective clients
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Complete sales activity and opportunity reports, sales order paperwork, installation assistance, and maintain customer contact database
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Serve as a liaison between customer service and the customer on shipment and quality matters
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Facilitate dealer training sessions on ergonomics and Humanscale products to dealer sales reps
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Lead strategic business and forecasting discussions with dealer principles to meet dealer sales goals, establish new accounts, and grow existing customer sales
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Establish relationships and educate Architect and Design Firms on ergonomic workplace solutions
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Maintain a strong understanding of all Humanscale's products and consulting services
ASSUMPTION: This role involves a high degree of autonomy and requires strong self-motivation and time management skills.
π― Required Qualifications
Education: Bachelor's degree in a related field required
Experience: At least 3-5+ years of outside sales experience
Required Skills:
- Strong communication skills with the ability to build relationships
- Great presentation skills
- Dependable transportation, valid driver's license, and auto-insurance
Preferred Skills:
- Experience in the ergonomics or related industry
- Fluency in a second language
ASSUMPTION: Candidates with relevant industry experience may have an advantage in this role.
π° Compensation & Benefits
Salary Range: $63,555 - $92,702 per year (including base salary and commission)
Benefits:
- Medical Benefits (Medical, Dental, Vision)
- HSA, Medical FSA, Limited FSA, Dependent Care FSA, Commuter Benefits
- Medical Discounts
- Ancillary Benefits
- Accident, Critical Illness, Hospital Insurance
- Basic Life and AD&D, Voluntary, Spouse, and Child Life Insurance
- Health Advocates
- EAP, Complementary Life and Short-Term Disability
- Pet Insurance
- Employee Discount Programs
- 401k with Employer matching (Pre-Tax and Roth)
- Paid time off (including 15 PTO days and ~10 holidays)
- Expense Budget
- Humanscale University sales training
ASSUMPTION: The salary range provided is a general guideline and may vary based on factors such as candidate's work experience, education, and market location.
π Applicant Insights
π Company Context
Industry: Humanscale operates in the ergonomics industry, focusing on designing and manufacturing office products that improve health and comfort at work.
Company Size: Humanscale is a mid-sized company with a focus on innovation, sustainability, and design. This size allows for a balance between a structured environment and opportunities for growth and innovation.
Founded: Humanscale was founded in 1983 and has since grown to become a leader in the ergonomics industry.
Company Description:
- Humanscale is committed to designing and manufacturing ergonomic products that improve health and comfort at work.
- The company focuses on sustainability, with over 70% of its products currently certified as having a Net Positive impact on the environment.
- Humanscale's award-winning office products include seating, sit/stand desks, technology support, and lighting.
Company Specialties:
- Ergonomic office products
- Sustainable design
- Innovative technology support solutions
Company Website: humanscale.com
ASSUMPTION: Humanscale's commitment to sustainability and ergonomics creates a unique work environment that prioritizes employee well-being and comfort.
π Role Analysis
Career Level: This role is at the mid-senior level, requiring a balance of sales, marketing, and educational skills. It offers opportunities for growth and advancement within the company.
Reporting Structure: The Account Development Representative reports directly to the Regional Sales Manager and works closely with various internal teams, including customer service, product management, and marketing.
Work Arrangement: This is an on-site role with a flexible work schedule. The position requires frequent travel to client sites and industry events.
Growth Opportunities:
- Advancement to a Senior Account Development Representative or other sales management roles
- Expansion into new markets or product lines
- Cross-functional collaboration with other departments to gain a broader understanding of the business
ASSUMPTION: Success in this role may lead to opportunities for career advancement within the company, depending on individual performance and business needs.
π Location & Work Environment
Office Type: Humanscale's New York office is a modern, collaborative workspace designed to promote employee comfort and productivity.
Office Location(s): Grace Building, 1114 Avenue of the Americas, New York, NY 10036
Geographic Context:
- New York City offers a diverse and vibrant work environment with numerous cultural, entertainment, and dining options.
- The office is conveniently located in Midtown Manhattan, close to public transportation and major attractions.
- The city's fast-paced environment may require employees to adapt to a dynamic and sometimes demanding work environment.
Work Schedule: The work schedule is flexible, with a focus on achieving sales targets and maintaining high levels of sales activity. The role may require occasional work on evenings and weekends to accommodate client needs.
ASSUMPTION: The fast-paced and dynamic work environment in New York City may be challenging for some candidates but offers numerous opportunities for professional growth and development.
πΌ Interview & Application Insights
Typical Process:
- Phone or video screen with the Talent Acquisition team
- In-depth phone or video interview with the Regional Sales Manager
- On-site interview with the Regional Sales Manager and other team members
- Final interview with the Vice President of Sales
Key Assessment Areas:
- Sales skills and experience
- Communication and presentation skills
- Product knowledge and understanding of ergonomics
- Problem-solving and strategic thinking
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight your sales experience, communication skills, and any relevant industry knowledge.
- Prepare for behavioral interview questions that focus on your sales experience, problem-solving skills, and ability to build relationships with clients.
- Research Humanscale's products, company history, and industry trends to demonstrate your enthusiasm and commitment to the role.
ATS Keywords: Account Development, Sales, Marketing, Education, Ergonomics, Product Knowledge, Relationship Building, Presentation Skills, Strategic Planning, Customer Service, Training, Sales Reporting, Forecasting, Business Development, Networking, Consulting, Problem Solving
ASSUMPTION: The interview process at Humanscale is designed to assess candidates' sales skills, cultural fit, and alignment with the company's values and mission.
π οΈ Tools & Technologies
- Salesforce CRM
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Drive, Google Docs)
- Video conferencing tools (Zoom, Google Meet)
ASSUMPTION: Familiarity with CRM software and basic office tools is essential for success in this role. Candidates should be comfortable using technology to manage sales activities and maintain customer relationships.
π Cultural Fit Considerations
Company Values:
- Innovation
- Sustainability
- Design
- Collaboration
- Integrity
- Customer Focus
Work Style:
- Self-motivated and results-driven
- Strong communication and presentation skills
- Ability to work independently and in a team environment
- Adaptable and flexible
- Problem-solving and strategic thinking
Self-Assessment Questions:
- Do you have a proven track record of success in sales, with a focus on building relationships and achieving revenue targets?
- Are you comfortable working in a fast-paced and dynamic environment, with a focus on innovation and sustainability?
- Do you have strong communication and presentation skills, with the ability to educate and influence clients?
ASSUMPTION: Candidates who align with Humanscale's values and work style are more likely to be successful in this role and contribute to the company's mission.
β οΈ Potential Challenges
- The role requires a high degree of autonomy and self-motivation, which may be challenging for candidates who prefer a more structured work environment.
- The fast-paced and dynamic work environment in New York City may be demanding and require candidates to adapt to a high-pressure sales environment.
- The role involves frequent travel to client sites and industry events, which may require candidates to be comfortable with extensive travel and flexible scheduling.
- The role requires a strong understanding of ergonomics and Humanscale's products, which may require candidates to invest time in learning and training.
ASSUMPTION: Success in this role depends on candidates' ability to adapt to a fast-paced and dynamic work environment, maintain high levels of sales activity, and build strong relationships with clients.
π Similar Roles Comparison
- This role differs from traditional sales positions in its focus on education and consulting, as well as its commitment to sustainability and ergonomics.
- The role requires a unique balance of sales, marketing, and educational skills, with a focus on building relationships and achieving revenue targets.
- Career paths in this role may lead to opportunities for advancement within the company, depending on individual performance and business needs.
ASSUMPTION: Candidates with relevant industry experience and a strong background in sales, marketing, and education may be well-suited to this role.
π Sample Projects
- Developing a strategic business plan to grow an existing account and achieve revenue targets
- Educating an Architect and Design Firm on the benefits of ergonomic workplace solutions and securing a new project
- Facilitating a dealer training session on ergonomics and Humanscale products to improve sales reps' product knowledge and skills
ASSUMPTION: Success in this role depends on candidates' ability to develop and execute strategic sales plans, build relationships with clients, and educate and influence stakeholders.
β Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does Humanscale support the professional development and growth of its sales team?
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does Humanscale measure success in this role, and what are the key performance indicators (KPIs)?
- What opportunities are there for career advancement within the company?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates candidates' interest in the role and commitment to success.
π Next Steps for Applicants
To apply for this position:
- Submit your application through the Humanscale careers portal
- Tailor your resume and cover letter to highlight your sales experience, communication skills, and any relevant industry knowledge
- Prepare for behavioral interview questions that focus on your sales experience, problem-solving skills, and ability to build relationships with clients
- Research Humanscale's products, company history, and industry trends to demonstrate your enthusiasm and commitment to the role
- Follow up with the Talent Acquisition team one week after submitting your application to confirm receipt and express your interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.