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Account Development Representative (UK)

Trustpilot
Full-time
On-site
London, City of, United Kingdom
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Account Development Representative (UK)

πŸ”Ή Company: Trustpilot

πŸ”Ή Location: London, City of, United Kingdom

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Technology, Information, and Internet

πŸ”Ή Date Posted: Wed Apr 02 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: Hybrid

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Driving new business growth and revenue generation
  • Collaborating closely with Senior Business Development Managers
  • Identifying and qualifying new sales opportunities
  • Playing a critical role in Trustpilot's visibility and business success

ASSUMPTION: This role focuses on developing and managing new business pipelines, which are pivotal for Trustpilot's expansion efforts, given their fast-paced and growth-oriented culture.

πŸ“‹ Key Responsibilities

βœ… Identify and qualify new sales opportunities through cold calling and email prospecting

βœ… Build and maintain relationships with prospects across multiple sectors

βœ… Identify new opportunities for the Senior Business Development Managers

βœ… Research prospects and identify key stakeholders to generate interest and develop rapport

βœ… Maintain an organized pipeline and activity records using Salesforce.com

βœ… Reach and exceed key performance indicators, including leads generated and qualified appointments set

βœ… Develop skills necessary for promotion into a full, closing role with individual targets

ASSUMPTION: The responsibilities suggest that the role is focused on both prospecting and relationship-building to support the sales team's efforts in achieving growth targets.

🎯 Required Qualifications

Education: Not specified

Experience: Experience in a B2B new business role is advantageous

Required Skills:

  • Growth mindset
  • Proven history of exceeding targets
  • Enthusiasm for SaaS and E-commerce
  • Consultative selling style

Preferred Skills:

  • Experience with Salesforce.com
  • Strong communication and relationship-building skills

ASSUMPTION: A bachelor's degree in business or a related field could be typical for this position, although it's not explicitly required here.

πŸ’° Compensation & Benefits

Salary Range: Competitive base salary with an uncapped commission structure + company bonus

Benefits:

  • Hybrid work setup (3 days in the office, 2 days remote)
  • 25 days holiday, increasing to 28 after 2 years
  • Health cash plan and online GP access
  • Pension and life insurance
  • Access to Headspace for mental health support

Working Hours: 40 hours per week

ASSUMPTION: This compensation package aligns with industry standards for sales roles in technology companies, focusing heavily on performance-based incentives.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Technology, Information, and Internet

Company Size: 501-1,000 employees, which allows for significant professional growth opportunities and a dynamic work environment

Founded: 2007

Company Description:

  • Committed to being a universal symbol of trust through consumer reviews
  • More than 300 million reviews globally
  • Operations in multiple international locations

Company Specialties:

  • Online reviews
  • Customer feedback
  • Brand reputation

Company Website: https://www.trustpilot.com/

ASSUMPTION: Trustpilot’s emphasis on international operations suggests a highly diverse and multicultural work environment, which is beneficial for personal and professional development.

πŸ“Š Role Analysis

Career Level: Entry-level to early-career

Reporting Structure: Reports to Senior Business Development Managers

Work Arrangement: Hybrid (on-site in London and remote)

Growth Opportunities:

  • Opportunities for promotion into closing roles
  • Access to learning resources through Trustpilot Academy
  • Support for career mapping and personal development

ASSUMPTION: The role offers clear pathways for professional growth, focusing on developing into senior sales roles through skill enhancement and performance.

🌍 Location & Work Environment

Office Type: Modern central office with amenities like table tennis and coffee bars

Office Location(s): 21 Mincing Lane, 5th Floor, City of London, England EC3R 7AG

Geographic Context:

  • Centrally located in London
  • Easily accessible by public transport
  • Close to cultural and recreational amenities

Work Schedule: Standard full-time workweek with flexibility for remote work

ASSUMPTION: The work environment is innovative and dynamic, reflective of the company's emphasis on employee satisfaction and productivity.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial screening by HR
  • Technical and behavioral interviews
  • Final decision-making round

Key Assessment Areas:

  • Sales skills and experience
  • Cultural fit with the company
  • Potential for professional growth

Application Tips:

  • Highlight relevant B2B sales experience
  • Demonstrate a track record of exceeding goals
  • Emphasize adaptability and creativity

ATS Keywords: Sales Development, Cold Calling, Email Prospecting, Salesforce.com, Growth Mindset, SaaS Enthusiasm

ASSUMPTION: The interview process would likely focus on identifying candidates who can demonstrate both skill and cultural alignment with Trustpilot’s collaborative and forward-thinking culture.

πŸ› οΈ Tools & Technologies

  • Salesforce.com
  • Cold emailing platforms
  • CRM systems

ASSUMPTION: Proficiency in using CRM tools like Salesforce is critical, as these are integral to managing sales operations effectively.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Focus on trust and transparency
  • Encouragement of creativity and innovation
  • Commitment to growth and development

Work Style:

  • Collaborative team environment
  • Fast-paced and dynamic
  • Emphasis on personal development

Self-Assessment Questions:

  • How do you adapt to a fast-paced work environment?
  • Can you provide examples of exceeding sales targets?
  • How do you handle setbacks while prospecting new clients?

ASSUMPTION: Candidates who thrive in collaborative, goal-oriented environments will find a good cultural match at Trustpilot.

⚠️ Potential Challenges

  • Managing high-performance expectations
  • Balancing on-site work with remote flexibility
  • Navigating diverse client needs and expectations
  • Continuous skill development requirement

ASSUMPTION: Challenges may arise from the need to consistently meet demanding performance metrics while adapting to changing business landscapes.

πŸ“ˆ Similar Roles Comparison

  • Typically similar roles are heavy on lead generation and CRM management
  • In other companies, may include more remote work flexibility
  • Compensation is often heavily commission-based

ASSUMPTION: The role aligns with industry standards for entry-level sales positions focusing on business development.

πŸ“ Sample Projects

  • Developing a new lead generation strategy
  • Implementing Salesforce.com best practices
  • Collaborating on a sales promotion campaign

ASSUMPTION: Sample projects could focus on enhancing current sales processes and strategies, given the emphasis on growth and innovation.

❓ Key Questions to Ask During Interview

  • What are the most important KPIs for this role?
  • How does Trustpilot support its employees in achieving personal development goals?
  • Can you describe Trustpilot's culture and work environment?
  • What are the opportunities for advancement in this role?
  • How does this role contribute to the company's overall goals?

ASSUMPTION: These questions will help candidates gauge how the role fits their career aspirations and understand the company culture better.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare to discuss your experience in SaaS sales
  • Highlight any instances of achieving sales targets
  • Focus on your adaptability and teamwork skills during interviews
  • Be ready to demonstrate how you align with Trustpilot's values

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.