🔹 Job Title: Account Director
🔹 Company: Acquire Intelligence
🔹 Location: Irving, Texas
🔹 Job Type: Full-Time
🔹 Category: Outsourcing and Offshoring Consulting
🔹 Date Posted: June 30, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote OK
Key aspects of this role include:
ASSUMPTION: This role requires a balance of client-facing and internal stakeholder management skills, with a focus on driving revenue growth and ensuring client satisfaction.
✅ Manage client relationships, including C-suite executives, to build trust and enhance engagement
✅ Conduct regular meetings to review performance, address concerns, and identify growth opportunities
✅ Work closely with internal stakeholders to align solutions with client objectives and support continuous improvement initiatives
✅ Ensure compliance with SLAs, performance targets, and contractual obligations, and implement commercial governance frameworks
✅ Meet and exceed revenue, profitability, and client satisfaction targets by identifying and executing upselling and cross-selling opportunities
✅ Develop business cases and proposals to secure additional engagements and lead RFI, RFP, and RFQ responses when required
ASSUMPTION: This role involves a mix of strategic planning, relationship building, and operational execution to drive client success and business growth.
Education: Bachelor’s degree in business or a related field (preferred)
Experience: 5+ years of experience in account management, sales, or a related role within the BPO industry (preferred)
Required Skills:
Preferred Skills:
ASSUMPTION: While a Bachelor’s degree is preferred, relevant experience and a strong track record may be considered in lieu of formal education.
Salary Range: $80,000 - $120,000 per year (based on industry standards for a mid-level account director role in the outsourcing industry in the United States)
Benefits:
Working Hours: Full-time, with flexible hours and remote work options available
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and negotiation skills.
Industry: Acquire Intelligence operates in the outsourcing and offshoring consulting industry, focusing on providing contact center and back office services to global clients.
Company Size: Acquire Intelligence has 5,001-10,000 employees, providing a large and diverse work environment with ample opportunities for growth and collaboration.
Founded: Acquire Intelligence was founded in 2006 and has since grown into a global organization with offices in Australia, the United States, the Philippines, and the Dominican Republic.
Company Description:
Company Specialties:
Company Website: www.acquire.ai
ASSUMPTION: Acquire Intelligence is a well-established company with a strong global presence and a focus on delivering innovative, data-driven solutions to its clients.
Career Level: This role is at the mid-level management tier, with opportunities for growth into senior management or specialized roles within the company.
Reporting Structure: The Account Director reports directly to the Vice President of Sales and works closely with various internal stakeholders, including HR, IT, marketing, and finance.
Work Arrangement: This role offers remote work options, with a flexible work arrangement that balances independent work and collaboration with internal teams and clients.
Growth Opportunities:
ASSUMPTION: This role offers a clear path for career progression, with opportunities for growth within the sales organization or into specialized roles within the company.
Office Type: Acquire Intelligence has multiple office locations, with the primary US office in Irving, Texas.
Office Location(s): Irving, Texas; Melbourne, Australia; Manila, Philippines; Santo Domingo, Dominican Republic
Geographic Context:
Work Schedule: Full-time, with flexible hours and remote work options available
ASSUMPTION: The global nature of Acquire Intelligence's operations provides unique opportunities for international collaboration and growth, while the company's focus on innovation and collaboration creates a dynamic work environment.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Account Management, Client Relationships, Sales, Revenue Growth, Upselling, Cross-Selling, Business Development, Proposal Development, Stakeholder Engagement, Team Collaboration, Continuous Improvement, Reporting, Contract Management, Strategic Initiatives, Problem Solving
ASSUMPTION: The interview process for this role will focus on assessing the candidate's client management, sales, and communication skills, as well as their cultural fit with the company.
ASSUMPTION: The tools and technologies required for this role are standard for the industry and can be easily adapted by candidates with relevant experience.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Acquire Intelligence values candidates who are curious, entrepreneurial, and results-driven, with a strong focus on delivering value to clients and working collaboratively with internal teams.
ASSUMPTION: This role presents unique challenges and opportunities for growth, requiring strong organizational skills, adaptability, and a results-driven mindset.
ASSUMPTION: This role offers a unique blend of client management, sales, and strategic planning responsibilities, with opportunities for growth and specialization within the company.
ASSUMPTION: The sample projects for this role reflect the strategic, collaborative, and results-driven nature of the position, with a focus on driving client success and business growth.
ASSUMPTION: Asking thoughtful, insightful questions during the interview process demonstrates your interest in the role and provides an opportunity to assess the company's culture and fit for your career goals.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.