T

Account Director

Tricentis
Full-time
Remote
Worldwide
🌐 Digital Marketing
πŸ“Œ Core Information

πŸ”Ή Job Title: Account Director

πŸ”Ή Company: Tricentis

πŸ”Ή Location: Ontario, Toronto, Canada (Remote)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Sales & Business Development

πŸ”Ή Date Posted: April 3, 2025

πŸ”Ή Experience Level: 12+ years

πŸ”Ή Remote Status: Remote (within Ontario, Toronto metro area)

πŸš€ Job Overview

Key aspects of this role include:

  • Expanding FTSE100 accounts and establishing new logos
  • Building and actioning strategic plans for customer expansion
  • Cross-functional collaboration with Presales Consultants and other team members
  • Mentoring team members seeking deeper strategic account management experience

ASSUMPTION: This role requires a strategic mindset, excellent communication skills, and a strong understanding of enterprise software sales.

πŸ“‹ Key Responsibilities

βœ… Identify, build, and action a strategy for expanding FTSE100 accounts

βœ… Track, report, and iterate on go-forward plan with leadership

βœ… Leverage network and partnerships to drive business growth

βœ… Build effective relationships cross-functionally to close 7-figure opportunities

βœ… Mentor team members seeking deeper strategic account management experience

ASSUMPTION: The role involves a high degree of autonomy and requires strong self-management skills.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field

Experience: 12+ years of related experience in sales or enterprise software, with 5+ years managing SaaS enterprise accounts

Required Skills:

  • Proven track record in expanding enterprise accounts
  • Expertise in building and actioning strategic plans
  • Strong presentation and communication skills
  • Technical background or deep working knowledge of SDLC
  • Experience building and maintaining successful partnerships

Preferred Skills:

  • Proficiency in managing and maintaining clean and accurate data within Salesforce
  • Knowledge and/or experience of Tricentis products

ASSUMPTION: Candidates with experience in the software testing industry may have an advantage.

πŸ’° Compensation & Benefits

Salary Range: $150,000 - $200,000 USD (Based on industry standards for a Senior Sales role in Toronto)

Benefits:

  • Market competitive salary + success-oriented commission/bonus
  • Supportive and engaged leadership team
  • Career path and professional/personal development
  • 401(k) / pension plan, full benefits package available
  • Hybrid work environment
  • And more!

Working Hours: Full-time (40 hours/week)

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and skills.

πŸ“Œ Applicant Insights πŸ” Company Context

Industry: Software Development

Company Size: 1,001-5,000 employees

Founded: 2007

Company Description:

  • Global leader in continuous testing and quality engineering
  • AI-powered, continuous testing platform for agile development and complex enterprise apps
  • Recognized as a leader by major industry analysts (Forrester, Gartner, IDC)
  • Over 2,500 customers, including large brands like McKesson, Accenture, and Vodafone

Company Specialties:

  • Software Testing
  • Test Automation
  • Mobile Testing
  • SAP Testing
  • Continuous Testing
  • Load Testing
  • Performance Testing
  • Test Management
  • DevOps
  • Quality Engineering
  • Generative AI
  • Artificial Intelligence
  • Quality Assurance
  • Data Integrity
  • Digital Transformation
  • Oracle Testing
  • ERP
  • Application Testing

Company Website: tricentis.com

ASSUMPTION: Tricentis is a well-established company with a strong focus on innovation and continuous improvement.

πŸ“Š Role Analysis

Career Level: Senior Sales Role

Reporting Structure: Reports directly to the VP of Sales or a similar leadership role

Work Arrangement: Remote (within Ontario, Toronto metro area) with occasional on-site meetings

Growth Opportunities:

  • Potential to move into leadership roles as the company grows
  • Opportunities to work on high-impact projects and drive business growth
  • Chance to mentor and develop junior team members

ASSUMPTION: This role offers significant growth potential for the right candidate.

🌍 Location & Work Environment

Office Type: Remote (with occasional on-site meetings)

Office Location(s): Ontario, Toronto, Canada

Geographic Context:

  • Toronto is the capital of the province of Ontario and the largest city in Canada
  • Known for its diverse economy, vibrant culture, and high quality of life
  • Offers numerous opportunities for networking and professional growth

Work Schedule: Full-time (40 hours/week) with flexible hours and occasional on-site meetings

ASSUMPTION: The remote work arrangement allows for a better work-life balance while still providing opportunities for in-person collaboration.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone/Video screen with HR or a member of the sales team
  • In-depth interview with the hiring manager and/or other team members
  • Final interview with the VP of Sales or a similar leadership role

Key Assessment Areas:

  • Sales strategy and account management skills
  • Communication and presentation skills
  • Technical knowledge of enterprise software sales and SDLC
  • Cultural fit and alignment with Tricentis' core values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills
  • Prepare examples of your past successes in expanding enterprise accounts
  • Research Tricentis' products and be ready to discuss how they can benefit potential clients

ATS Keywords: Enterprise Software, Sales Strategy, Account Management, Strategic Planning, Presentation Skills, Communication Skills, SDLC, Tricentis

ASSUMPTION: The interview process will focus on assessing the candidate's sales skills, strategic mindset, and cultural fit.

πŸ› οΈ Tools & Technologies
  • Salesforce
  • Microsoft Office Suite
  • CRM software
  • Project management tools

ASSUMPTION: The specific tools and technologies used may vary depending on the candidate's role and responsibilities.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Demonstrate Self-Awareness: Own your strengths and limitations
  • Finish What We Start: Do what we say we are going to do
  • Move Fast: Create momentum and efficiency
  • Run Towards Change: Challenge the status quo
  • Serve Our Customers & Communities: Create a positive experience with each interaction
  • Solve Problems Together: We win or lose as one team
  • Think Big & Believe: Set extraordinary goals and believe you can achieve them

Work Style:

  • Collaborative and team-oriented
  • Results-driven and action-oriented
  • Adaptable and open to change
  • Strong communication and presentation skills

Self-Assessment Questions:

  • How have you demonstrated self-awareness in your past roles?
  • Can you provide an example of a time when you challenged the status quo to drive business growth?
  • How do you balance moving quickly with ensuring high-quality work?

ASSUMPTION: Tricentis values candidates who are self-aware, results-driven, and adaptable, with a strong focus on customer service and teamwork.

⚠️ Potential Challenges
  • Managing a remote work arrangement effectively
  • Balancing the need to expand existing accounts with the pursuit of new business opportunities
  • Keeping up with the latest trends and best practices in enterprise software sales
  • Navigating a large and complex organization

ASSUMPTION: These challenges can be overcome with strong organizational skills, effective time management, and a strategic mindset.

πŸ“ˆ Similar Roles Comparison
  • Compared to other Senior Sales roles, this position offers a higher salary range and significant growth potential
  • Tricentis' focus on AI-powered, continuous testing sets it apart from competitors in the software testing industry
  • Career path opportunities may vary depending on the specific company and its growth trajectory

ASSUMPTION: This role offers a unique combination of competitive compensation, significant growth potential, and a focus on cutting-edge technology.

πŸ“ Sample Projects
  • Developing and executing a strategic plan to expand an existing FTSE100 account
  • Building and maintaining successful partnerships with key clients to drive mutual business growth
  • Mentoring junior team members on best practices for strategic account management

ASSUMPTION: These projects reflect the core responsibilities of the Account Director role and provide an opportunity to demonstrate the candidate's skills and expertise.

❓ Key Questions to Ask During Interview
  • What are the key priorities for this role in the first 30-60-90 days?
  • How does Tricentis support the professional development of its sales team members?
  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does Tricentis measure the success of its sales team members?
  • What opportunities are there for growth and advancement within the sales team?

ASSUMPTION: Asking thoughtful questions demonstrates the candidate's interest in the role and provides valuable insights into the company's culture and priorities.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills
  • Prepare examples of your past successes in expanding enterprise accounts
  • Research Tricentis' products and be ready to discuss how they can benefit potential clients
  • Follow up with the hiring manager one week after submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.