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Account Director

Real Chemistry
Full-time
On-site
Boston, Massachusetts, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Account Director

πŸ”Ή Company: Real Chemistry

πŸ”Ή Location: New York City, Boston, Chicago, Carmel, San Francisco, or Remote

πŸ”Ή Job Type: Full-Time, Hybrid

πŸ”Ή Category: Advertising & Marketing

πŸ”Ή Date Posted: April 25, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Hybrid (2 days in-office per week)

πŸš€ Job Overview

Key aspects of this role include:

  • Leading complex work-streams and managing client accounts
  • Building and maintaining productive relationships with clients and internal teams
  • Interpreting analytics and driving data-informed decisions
  • Delivering client satisfaction and driving agency success
  • Mentoring and developing junior staff

ASSUMPTION: This role requires a strong understanding of the pharmaceutical industry and therapeutic brands, as well as experience in managing client relationships and leading complex projects.

πŸ“‹ Key Responsibilities

βœ… Establish and maintain productive working relationships with clients and internal teams

βœ… Demonstrate understanding of key messages, data, and promotional stories for the brand and competition

βœ… Develop and align on key agency/client documents, such as Project and Creative Briefs

βœ… Read and interpret analytics around programming, tactics, and overall brand performance

βœ… Negotiate with clients to meet their needs while managing agency resources and projects effectively

βœ… Continuously identify new opportunities and make recommendations based on customer, market, and competitive environments

βœ… Lead by example, exhibit professional conduct, and provide ongoing leadership as a role model for the team

βœ… Demonstrate a solutions-oriented approach and collaborate across teams to drive success

βœ… Pursue business objectives while developing talent and preserving the 21GRAMS culture

βœ… Supervise, train, and mentor team members to develop their skills and careers

βœ… Set clear expectations for the team, providing tools and information individuals need for success

ASSUMPTION: This role requires strong leadership, communication, and project management skills, as well as a deep understanding of the healthcare industry and therapeutic brands.

🎯 Required Qualifications

Education: Bachelor’s degree in communications, marketing, or a related field

Experience: 5-7 years of marketing experience, with a preference for agency environment

Required Skills:

  • Strong organizational skills and the ability to multi-task and manage multiple projects
  • Excellent business communication skills, both written and oral
  • Strong presentation skills
  • Experience working on therapeutic brands (preferred)
  • Previous experience managing junior staff (preferred)

Preferred Skills:

  • Experience in a hybrid or remote work environment
  • Fluency in additional languages

ASSUMPTION: Candidates with experience in the healthcare industry and therapeutic brands will have a significant advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: $140,000.00 - $160,000.00 per year

Benefits:

  • Medical, dental, and vision plans
  • 401k match
  • Flexible PTO
  • Five-week sabbatical program after 5 years of service
  • Student loan debt contributions
  • Mental wellness coaching and support
  • Access to online classes with LinkedIn Learning
  • Enhanced fertility support
  • Family support programs
  • Expanded paid leave for new parents

Working Hours: Full-time, typically 40 hours per week, with flexible scheduling

ASSUMPTION: The salary range provided is based on the company's stated pay range and industry standards for similar roles. However, actual compensation may vary based on factors such as experience, skills, and location.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Real Chemistry operates in the advertising services industry, focusing on integrated communications, advertising, and healthcare technologies.

Company Size: Real Chemistry has 1,001-5,000 employees, providing a mid-sized company environment with ample opportunities for growth and collaboration.

Founded: Real Chemistry was founded in 2000 and has since grown to become a leading healthcare-focused advertising agency.

Company Description:

  • Real Chemistry drives the commercial success of healthcare companies by creating AI-powered, idea-driven healthcare experiences with the customer at the center.
  • The company brings together experts from various disciplines to collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be.
  • Real Chemistry works with top 30 pharma and biotech companies, offering a wide range of services, including integrated communications, advertising, clinical trial engagement, value-based care consulting, and more.

Company Specialties:

  • Integrated Communications
  • Advertising
  • Clinical Trial Engagement
  • Value-Based Care Consulting
  • Influencer Marketing
  • Health Technologies
  • Performance Marketing
  • Patient Community Engagement
  • Medical Communications
  • Branding
  • Integrated Intelligence
  • Media & Marketing Insights

Company Website: realchemistry.com

ASSUMPTION: Real Chemistry's focus on the healthcare industry and its use of AI and data-driven insights set it apart from traditional advertising agencies.

πŸ“Š Role Analysis

Career Level: The Account Director role is a mid-level management position, typically reporting to a Senior Account Director or Vice President.

Reporting Structure: Account Directors typically oversee Account Managers, Account Executives, and other junior-level team members.

Work Arrangement: This is a hybrid role, with employees expected to be in the office two days per week, either at a Real Chemistry office or onsite with clients. The rest of the week is remote.

Growth Opportunities:

  • Progression to Senior Account Director or Vice President roles
  • Expansion into other areas of the business, such as strategy, creative, or media
  • Opportunities to work on diverse client accounts and gain broad experience

ASSUMPTION: Successful Account Directors have the opportunity to grow within the company and take on more significant responsibilities as they develop their skills and demonstrate their value to the organization.

🌍 Location & Work Environment

Office Type: Real Chemistry has offices in New York City, Boston, Chicago, Carmel, and San Francisco, as well as remote work options.

Office Location(s): New York City, Boston, Chicago, Carmel, San Francisco

Geographic Context:

  • New York City: A major global hub for finance, media, and advertising, with a vibrant cultural scene and diverse neighborhoods
  • Boston: A historic city known for its education and healthcare industries, with a strong sense of community and culture
  • Chicago: A major Midwestern city with a robust economy, diverse neighborhoods, and a rich cultural scene
  • Carmel: A small city in Indiana, known for its scenic beauty and laid-back atmosphere
  • San Francisco: A major West Coast city with a thriving tech industry, diverse neighborhoods, and a strong focus on sustainability and progressive values

Work Schedule: Full-time, typically 40 hours per week, with flexible scheduling to accommodate hybrid work arrangements.

ASSUMPTION: The hybrid work arrangement allows for a better work-life balance while still providing opportunities for in-person collaboration and team building.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screening to assess communication skills and cultural fit
  • In-depth behavioral interviews to evaluate problem-solving skills, leadership, and client management experience

  • Case study or project presentation to demonstrate strategic thinking and creative problem-solving
  • Final round interviews with senior leadership to discuss career growth and company culture

Key Assessment Areas:

  • Communication and presentation skills
  • Problem-solving and critical thinking
  • Leadership and team management skills
  • Industry knowledge and therapeutic brand experience
  • Cultural fit and alignment with Real Chemistry's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Prepare for behavioral interview questions by reflecting on your past experiences and accomplishments
  • Research Real Chemistry's company culture and values to demonstrate your fit with the organization
  • Practice your presentation skills and be prepared to discuss your approach to client management and project leadership

ATS Keywords: Account Director, Client Relationship Management, Project Management, Marketing Communications, Therapeutic Brands, Leadership, Team Management, Problem Solving, Organizational Skills, Written Communication, Oral Communication, Presentation Skills

ASSUMPTION: The interview process for this role will focus on assessing the candidate's communication skills, leadership potential, and cultural fit within Real Chemistry.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Trello, JIRA)
  • Client relationship management software (e.g., Salesforce, HubSpot)
  • Data analysis and visualization tools (e.g., Tableau, Power BI)
  • Presentation software (e.g., Keynote, Prezi)

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the client and project, but strong proficiency in Microsoft Office Suite and project management tools is essential.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Be good to each other, but hard on the work
  • Make healthcare more human
  • Be curious and never stop learning
  • Embrace and drive change
  • Collaborate without barriers
  • Bring your whole self to work

Work Style:

  • Collaborative and team-oriented
  • Data-driven and strategic
  • Adaptable and flexible
  • Creative and innovative
  • Results-focused and accountable

Self-Assessment Questions:

  • Do you subscribe to the adage "Be good to each other, but hard on the work"?
  • Are you comfortable working in a hybrid or remote environment, balancing independent work with collaborative team projects?
  • Do you have a strong point of view on the pharmaceutical industry and therapeutic brands?
  • Are you comfortable leading client projects and internal teams, encouraging smart, effective, and integrated solutions?
  • Do you thrive in a fast-paced, dynamic work environment that requires strong communication, leadership, and project management skills?

ASSUMPTION: Real Chemistry values employees who are collaborative, curious, and committed to driving change in the healthcare industry.

⚠️ Potential Challenges

  • Managing multiple projects and clients simultaneously, balancing priorities and deadlines
  • Navigating a fast-paced, dynamic work environment with tight deadlines and high expectations
  • Developing and maintaining strong relationships with clients and internal teams, balancing their needs and expectations
  • Adapting to changes in the healthcare industry and regulatory landscape
  • Managing a team of junior staff, providing guidance and mentorship while balancing your own workload

ASSUMPTION: The Account Director role can be challenging, but it also offers significant opportunities for growth, learning, and making a meaningful impact on the healthcare industry.

πŸ“ˆ Similar Roles Comparison

  • Account Manager: Focuses on day-to-day client management and project execution, while Account Directors oversee multiple accounts and teams
  • Senior Account Director/Vice President: Oversees multiple accounts and teams, with a focus on strategic planning and business development, while Account Directors focus on day-to-day client management and project execution
  • Creative/Strategy/ Media Director: Focuses on specific aspects of the client's marketing communications strategy, while Account Directors oversee the overall client relationship and project execution

ASSUMPTION: The Account Director role is a critical mid-level management position that bridges the gap between junior-level account managers and senior-level leadership, requiring strong leadership, communication, and project management skills.

πŸ“ Sample Projects

  • Developing and executing a comprehensive marketing communications plan for a new therapeutic brand launch, including advertising, public relations, and digital marketing strategies
  • Managing a rebranding project for an established pharmaceutical company, including market research, brand positioning, and visual identity development
  • Leading a cross-functional team to develop and implement a patient engagement program for a rare disease, including educational resources, support services, and community building initiatives

ASSUMPTION: The specific projects an Account Director works on will vary depending on the client and their needs, but all projects will require strong leadership, communication, and project management skills.

❓ Key Questions to Ask During Interview

  • How does Real Chemistry support the growth and development of its Account Directors?
  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does Real Chemistry approach client relationships, and what are the expectations for this role?
  • What opportunities are there for collaboration and learning from other departments and teams within Real Chemistry?
  • How does Real Chemistry measure the success of its Account Directors, and what key performance indicators (KPIs) are most important?

ASSUMPTION: Asking thoughtful, insightful questions during the interview process demonstrates your interest in the role and commitment to understanding the company's culture and expectations.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the following link: https://w2o.wd1.myworkdayjobs.com/RealChemistry/job/USA-NY-New-York/Account-Director_REQ6977
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
  • Prepare for behavioral interview questions by reflecting on your past experiences and accomplishments
  • Research Real Chemistry's company culture and values to demonstrate your fit with the organization
  • Practice your presentation skills and be prepared to discuss your approach to client management and project leadership
  • Follow up with the hiring manager one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.