📌 Core Information
🔹 Job Title: Account Director
🔹 Company: DEPT®
🔹 Location: London, City of, United Kingdom
🔹 Job Type: Hybrid (2 days from the office)
🔹 Category: Marketing & Technology
🔹 Date Posted: 2025-04-08
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (Hybrid)
🚀 Job Overview
Key aspects of this role include:
- Developing and implementing digital strategies for global brands
- Managing and growing a team of digital specialists
- Building and maintaining strong client relationships
- Budget responsibility and profitability management
- Collaborating with cross-functional teams to deliver innovative solutions
ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a deep understanding of digital marketing.
📋 Key Responsibilities
✅ Develop and implement digital strategies for brands, working with cross-functional teams to deliver innovative solutions
✅ Lead, manage, and grow a team of digital specialists, fostering a culture of innovation and continuous learning
✅ Build and maintain strong client relationships, acting as the primary point of contact and ensuring client satisfaction
✅ Manage budgets and ensure project profitability, proactively identifying opportunities for growth and cost savings
✅ Collaborate with internal teams to develop customized solutions for project implementation
✅ Oversee project delivery, ensuring high-quality standards and constant innovation
✅ Contribute to the creative process by sharing ideas and experience
✅ Manage key relationships with platforms and partners
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field
Experience: Extensive professional experience (5-10 years) in account management and strategic planning, ideally in an agency environment with international exposure
Required Skills:
- Proven experience in managing complex campaigns with six-figure annual budgets in digital marketing
- Grasp complex correlations quickly and holistically; open, communicative, and sees the big picture
- Ability to work in a structured, analytical, and independent way
- Advanced problem-solving skills
- Excellent organizational skills and high attention to detail
- Proficient in working with data
Preferred Skills:
- Experience working on a global brand
- Confidence with both brand and conversion/direct-response campaigns
- Experience leading, motivating, and coaching team members
ASSUMPTION: Candidates should have a proven track record in account management, strategic planning, and team leadership within the digital marketing industry.
💰 Compensation & Benefits
Salary Range: £70,000 - £90,000 per annum (based on experience and equal pay policies)
Benefits:
- Flexible, hybrid working policy (2 days from the office)
- Pension, free private healthcare, mental health support, and company sick pay scheme
- 26 days paid holiday (plus UK Bank Holidays)
- Season ticket loan and cycle to work scheme
- Enhanced family-friendly policies
- Social and cultural events, inspirational talks, learning and development opportunities, and a buddy programme
Working Hours: Full-time (37.5 hours per week), typically Monday to Friday, with flexibility to work remotely for 3 days a week
ASSUMPTION: The salary range provided is an estimate based on industry standards for an Account Director role in London. The final salary will be determined based on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: Marketing & Technology, with a focus on digital marketing services for global brands
Company Size: Medium-sized (1,001-5,000 employees), providing a large enough pool of resources to support growth and innovation, while maintaining a boutique agency feel
Founded: 2016 (as a merger of several digital agencies), with a history of growth and expansion since then
Company Description:
- DEPT® is a pioneering technology and marketing services company that creates end-to-end digital experiences for global brands
- The company offers a full-service approach, combining data, technology, creative content, and paid media to drive revenue for clients
- DEPT® is committed to making a positive impact on the planet and has been Climate Neutral and B Corporation certified since 2021
Company Specialties:
- Digital Craftmanship
- Campaigns
- Social
- Data Driven Marketing
- B2B Marketing
- Digital Marketing
- Creativity
- Technology
- Strategy
- Digital
- Brand
- Advertising
- Design
- Data
- Intelligence
- Organisation
- UX
- Agency
- Content
- Digital Products
- and AI
Company Website: www.deptagency.com
ASSUMPTION: DEPT® is a well-established company with a strong reputation in the digital marketing industry, offering a dynamic and innovative work environment.
📊 Role Analysis
Career Level: Mid-level to senior, with opportunities for growth and progression within the company
Reporting Structure: The Account Director will report directly to the Managing Director or a similar role, with a dotted line to relevant department heads (e.g., Creative, Technology, Media)
Work Arrangement: Hybrid (2 days from the office), with flexibility to work remotely for 3 days a week
Growth Opportunities:
- Progression to a senior leadership role, such as Managing Director or Head of Department
- Expansion of responsibilities to cover additional markets or clients
- Potential to specialize in a specific area of digital marketing, such as data-driven marketing or AI
ASSUMPTION: This role offers significant opportunities for career growth and development within a dynamic and expanding company.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space with a focus on employee well-being and comfort
Office Location(s): London, with additional offices in Amsterdam, Berlin, Copenhagen, Dublin, Hamburg, Mumbai, New York, Paris, Rotterdam, and more
Geographic Context:
- London is a major global hub for digital marketing, with a diverse range of clients and industry events
- The office is located in a vibrant, central neighborhood, with easy access to public transportation and amenities
- The city offers a multicultural environment with a wide range of cultural attractions, restaurants, and entertainment options
Work Schedule: Full-time (37.5 hours per week), typically Monday to Friday, with flexibility to work remotely for 3 days a week
ASSUMPTION: The London office provides a dynamic and stimulating work environment, with easy access to the city's cultural attractions and amenities.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call with the HR team
- Face-to-face or video interview with the hiring manager and relevant team members
- Final interview with the Managing Director or similar role
- Offer and onboarding
Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Leadership and team management abilities
- Client relationship management and communication skills
- Budget management and profitability focus
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare examples of your strategic thinking, leadership, and client management abilities
- Research DEPT® and the digital marketing industry to demonstrate your knowledge and enthusiasm
- Follow up with the HR team after your interview to express your interest in the role
ATS Keywords: Account Management, Strategic Planning, Digital Marketing, Project Management, Team Leadership, Client Relationship Management, Budget Management, Creative Development, Media Planning, Problem Solving, Communication Skills, Organizational Skills, Attention to Detail, Data Proficiency, Innovation, Coaching
ASSUMPTION: The application process for this role is competitive, and candidates should be prepared to demonstrate their skills and experience in detail.
🛠️ Tools & Technologies
- Project management tools (e.g., Asana, Trello, JIRA)
- Data analysis and visualization tools (e.g., Google Analytics, Tableau, Power BI)
- Marketing automation and CRM platforms (e.g., HubSpot, Salesforce, Marketo)
- Advertising platforms (e.g., Google Ads, Facebook Ads, LinkedIn Ads)
- Collaboration and communication tools (e.g., Slack, Microsoft Teams, Google Workspace)
ASSUMPTION: Candidates should have experience with relevant digital marketing tools and platforms, as well as a willingness to learn and adapt to new technologies.
👔 Cultural Fit Considerations
Company Values:
- Pioneering: Always leaning forward, thinking of what we can create tomorrow that does not exist today
- Collaborative: Working together to create the best solutions for our clients and each other
- Inclusive: Fostering a diverse and inclusive environment where everyone has an equal opportunity to thrive
- Respectful: Treating everyone with kindness, empathy, and respect
- Expert: Striving for excellence in everything we do
Work Style:
- Dynamic and fast-paced, with a focus on innovation and continuous learning
- Collaborative and team-oriented, with a strong emphasis on cross-functional collaboration
- Results-driven, with a focus on delivering measurable outcomes for clients
- Flexible and adaptable, with a willingness to take on new challenges and responsibilities
Self-Assessment Questions:
- How do you align with DEPT®'s value of being pioneering, and what examples can you provide of your innovative thinking?
- How do you approach building and maintaining strong client relationships, and can you provide an example of a successful client management experience?
- How do you balance strategic thinking with a focus on delivering tangible results, and can you provide an example of a project where you demonstrated both skills?
ASSUMPTION: Candidates should be able to demonstrate a strong cultural fit with DEPT®'s values and work style, with a willingness to learn and adapt in a dynamic and collaborative environment.
⚠️ Potential Challenges
- The role requires managing a team and complex campaigns, which can be challenging and time-consuming
- The digital marketing industry is fast-paced and constantly evolving, requiring continuous learning and adaptation
- The hybrid work arrangement may require additional self-motivation and time management skills
- The role may involve working with tight deadlines and managing multiple projects simultaneously
ASSUMPTION: Candidates should be prepared to face these challenges head-on and demonstrate their ability to thrive in a dynamic and demanding work environment.
📈 Similar Roles Comparison
- Account Director vs. Account Manager: Account Directors have more strategic responsibilities, manage larger budgets, and oversee a team, while Account Managers focus more on day-to-day project delivery and client communication
- Digital Marketing vs. Traditional Marketing: Digital marketing roles require a strong understanding of digital channels, data analysis, and technology, while traditional marketing roles focus more on offline channels and may require less technical expertise
- Agency vs. In-house: Agency roles offer a broader range of clients and projects, while in-house roles provide deeper expertise in a specific brand or industry
ASSUMPTION: Candidates should understand the differences between these roles and choose the one that best aligns with their skills, experience, and career goals.
📝 Sample Projects
- Developing and implementing a global digital marketing strategy for a major brand, including targeted campaigns, content marketing, and SEO
- Managing a team to deliver a large-scale event or product launch, including logistics, marketing, and PR
- Conducting a comprehensive audit of a client's digital presence and developing a roadmap for improvement
ASSUMPTION: These sample projects demonstrate the strategic, leadership, and management skills required for the Account Director role at DEPT®.
❓ Key Questions to Ask During Interview
- What are the biggest challenges facing the team currently, and how can this role help address them?
- How does DEPT® support the professional development and growth of its employees?
- What are the key priorities for the team in the first 30, 60, and 90 days in this role?
- How does DEPT® measure the success of its Account Directors, and what key performance indicators (KPIs) are used?
- What opportunities are there for collaboration and knowledge-sharing with other departments and teams within DEPT®?
ASSUMPTION: Asking these questions demonstrates your interest in the role and provides valuable insights into the company's culture, priorities, and expectations.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your strategic thinking, leadership, and client management abilities
- Research DEPT® and the digital marketing industry to demonstrate your knowledge and enthusiasm
- Follow up with the HR team after your interview to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
