📌 Core Information
🔹 Job Title: Account Director (Global AOR)
🔹 Company: EVERSANA INTOUCH
🔹 Location: Chicago, IL, USA
🔹 Job Type: Full-time
🔹 Category: Advertising Services
🔹 Date Posted: 2025-04-21
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Strategic leadership in developing and leading interactive marketing plans
- Counseling clients on effective marketing strategy based on research and best practices
- Overseeing campaign development, project plans, and delivery
- Collaborating with internal teams and agency partners to develop integrated solutions
ASSUMPTION: This role requires a high level of strategic thinking, client management, and team leadership skills. It is ideal for an experienced professional looking to drive marketing strategies for global healthcare clients.
📋 Key Responsibilities
✅ Provide strategic leadership in developing and leading interactive marketing plans for clients
✅ Counsel clients on effective marketing strategy based on research and best practices to meet their needs and objectives
✅ Oversee and lead the development of the entire campaign and project plans
✅ Oversee the delivery and financial impact on budget, target goals, and objectives with the client
✅ Research, develop, and collaborate with other Account Directors, Intouch departments, and agency partners to continuously develop the integrated solutions offering from Intouch
ASSUMPTION: The role involves a high degree of client interaction, team management, and cross-functional collaboration to ensure successful campaign delivery and client satisfaction.
🎯 Required Qualifications
Education: Bachelor's degree required in Business, Marketing, Journalism, Communications, or a related field
Experience: 8-12 years of related experience in client service, agency, pharmaceutical, or healthcare preferred
Required Skills:
- Global AOR experience
- Expertise in digital, media, and technology marketing and advertising
- Proven results in managing creative concept to delivery
- Proven leadership and mentoring skills; responsible for account staff team development
- Demonstrated track record of business development results from strong client relations
- Proven ability to manage teams of people in cross-functional roles across the organization
- Strong and applied understanding of digital development and processes
- Demonstrated problem-solving skills
- Strong written, presentation, and verbal communication skills
- Excellent interpersonal skills
Preferred Skills:
- Fluency in additional languages
- Experience working with global clients
ASSUMPTION: The ideal candidate will have a strong background in client service, agency, or healthcare, with a proven track record in driving marketing strategies and managing teams.
💰 Compensation & Benefits
Salary Range: $100,000 - $150,000 per year (USD)
Benefits:
- Competitive benefits package
- 401(k) matching
- Health, dental, and vision insurance
- Flexible spending accounts
- Employee assistance program
- Tuition reimbursement
- Paid time off
Working Hours: Full-time, typically Monday - Friday, 9:00 AM - 5:00 PM, with flexibility for project needs
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles. The actual salary may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Advertising Services, focusing on life science marketing, branding, and advertising for pharmaceutical and healthcare clients
Company Size: 1,001-5,000 employees, providing ample opportunities for career growth and collaboration
Founded: 2010, with a history of growth and expansion in the healthcare marketing industry
Company Description:
- EVERSANA INTOUCH is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries
- Provides next-generation creative and media services, enterprise solutions, and data analytics services for clients
- Combines world-class creative and digital teams with deep market access, payer, and healthcare communications expertise
- Focuses on connecting patients, healthcare professionals, and payers with innovative solutions to improve health outcomes
Company Specialties:
- Life science marketing
- Branding
- Advertising
- Brand launches
- Strategic planning
- Creative
- Market access
- Medical communications
- Consulting
- Digital transformation
- Technology strategy and consulting
- Omnichannel marketing
- Media planning and buying
- Innovation services
- Data and analytics
- Market research
- Social media
- Film, video, and animation
- Search engine marketing
- Web and mobile development
Company Website: eversanaintouch.com
ASSUMPTION: EVERSANA INTOUCH is a well-established agency with a strong reputation in the healthcare marketing industry, offering a comprehensive range of services to its clients.
📊 Role Analysis
Career Level: Mid to Senior level, with opportunities for growth and advancement within the organization
Reporting Structure: Reports directly to the Senior Account Director or similar role, with potential to manage and mentor junior team members
Work Arrangement: On-site, with potential for hybrid or remote work arrangements depending on the client and project needs
Growth Opportunities:
- Progression to Senior Account Director or other leadership roles
- Expansion into new markets or service offerings
- Development of expertise in specific therapeutic areas or client segments
ASSUMPTION: This role offers significant opportunities for career growth and development within the organization, as well as the chance to work on high-profile, global healthcare clients.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space with state-of-the-art technology and amenities
Office Location(s): Chicago, IL, USA (with additional offices in Kansas, Massachusetts, New York, California, India, UK, and Germany)
Geographic Context:
- Chicago, IL, USA: A major metropolitan area with a diverse population and vibrant cultural scene
- Access to public transportation and major highways
- Numerous dining, entertainment, and recreational options nearby
Work Schedule: Full-time, typically Monday - Friday, 9:00 AM - 5:00 PM, with flexibility for project needs
ASSUMPTION: The Chicago office provides a dynamic and collaborative work environment, with easy access to amenities and transportation options.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the Talent Acquisition team
- In-depth interview with the hiring manager and/or team members
- Final interview with senior leadership
- Background check and reference check (if applicable)
Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Client management and communication skills
- Leadership and team management skills
- Industry knowledge and expertise
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Demonstrate your understanding of the healthcare marketing industry and EVERSANA INTOUCH's services
- Prepare examples of your strategic thinking, client management, and leadership skills
ATS Keywords: Global AOR, client service, agency, pharmaceutical, healthcare, digital marketing, media expertise, leadership, business development, negotiation, creative thinking, analytical skills, communication skills, interpersonal skills
ASSUMPTION: The application process for this role is competitive, and candidates should be prepared to demonstrate their strategic thinking, client management, and leadership skills throughout the interview process.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, JIRA, Trello)
- Marketing automation and analytics tools (e.g., Marketo, Google Analytics)
- Creative design tools (e.g., Adobe Creative Suite, Sketch)
- Video conferencing and collaboration tools (e.g., Zoom, Microsoft Teams)
ASSUMPTION: The ideal candidate will have experience with relevant marketing, project management, and creative design tools, as well as a willingness to learn and adapt to new technologies as needed.
👔 Cultural Fit Considerations
Company Values:
- Patient Minded: Act with the patient's best interest in mind
- Client Delight: Own every client experience and its impact on results
- Take Action: Empowered and empower others to act now
- Grow Talent: Own your development and invest in the development of others
- Win Together: Passionately connect with anyone, anywhere, anytime to achieve results
- Communication Matters: Speak up to create transparent, thoughtful, and timely dialogue
- Embrace Diversity: Create an environment of awareness and respect
- Always Innovate: Bold and creative in everything you do
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Results-driven and accountable
- Adaptable and open to change
Self-Assessment Questions:
- How do you demonstrate your commitment to acting with the patient's best interest in mind in your daily work?
- Can you provide an example of a time when you owned a client experience and drove results?
- How do you approach empowering and developing the talent of your team members?
ASSUMPTION: EVERSANA INTOUCH values candidates who align with their cultural beliefs and are committed to driving results, collaborating effectively, and embracing a dynamic work environment.
⚠️ Potential Challenges
- Managing multiple clients and projects simultaneously, requiring strong organizational and time management skills
- Working in a fast-paced, dynamic environment that may require flexibility and adaptability
- Dealing with competing priorities and tight deadlines, necessitating strong prioritization and decision-making skills
- Navigating a large organization with diverse teams and stakeholders, requiring strong communication and collaboration skills
ASSUMPTION: The ideal candidate will be able to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
📈 Similar Roles Comparison
- Compared to other Account Director roles, this position offers a broader range of services and a more integrated approach to healthcare marketing
- EVERSANA INTOUCH's global AOR experience provides a unique opportunity to work with clients across multiple therapeutic areas and markets
- Career progression in this role may involve expanding into new markets or service offerings, rather than moving up the ladder within a single therapeutic area or client segment
ASSUMPTION: This role offers a unique combination of global AOR experience, a broad range of services, and opportunities for career growth and development within the organization.
📝 Sample Projects
- Developing and executing a global brand launch campaign for a newly approved pharmaceutical product, involving multiple therapeutic areas and markets
- Creating and implementing a patient-centric digital marketing strategy for a mature brand facing declining market share
- Managing a cross-functional team to deliver a comprehensive market access solution for a client entering a new market
ASSUMPTION: The ideal candidate will have experience working on global brand launch campaigns, patient-centric marketing strategies, and cross-functional team management in the healthcare marketing industry.
❓ Key Questions to Ask During Interview
- Can you describe the typical client portfolio for this role and the range of services they require?
- How does the team structure and reporting lines work for this role, and what opportunities are there for growth and development?
- What is the company's approach to fostering a patient-centric culture, and how does this role contribute to that effort?
- How does the company support the professional development and growth of its employees, particularly in this role?
- What are the key challenges facing the healthcare marketing industry, and how does this role address them?
ASSUMPTION: Asking thoughtful, insightful questions during the interview process demonstrates your interest in the role and commitment to driving results for the company and its clients.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the following link: Apply Now
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your strategic thinking, client management, and leadership skills to discuss during the interview process
- Follow up with the hiring manager or talent acquisition team within one week of submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
