📌 Core Information
🔹 Job Title: Account Director - Healthcare Communications
🔹 Company: Real Chemistry
🔹 Location: London, UK (Hybrid)
🔹 Job Type: Full-Time
🔹 Category: Healthcare Communications
🔹 Date Posted: 2025-04-24
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid (2 days in-office per week)
🚀 Job Overview
Key aspects of this role include:
- Managing multiple client engagements in a fast-paced environment
- Developing and maintaining strong client relationships
- Seamlessly balancing strategic development and tactical execution
- Guiding clients on integrated marketing/communications decisions
- Leading operational efforts and ensuring financial performance
ASSUMPTION: This role requires a high level of adaptability, resilience, and strong prioritization skills to manage multiple projects and clients effectively.
📋 Key Responsibilities
✅ Manage multiple client engagements of varying sizes in a fast-paced environment.
✅ Develop and maintain strong client relationships through exceptional client relationship skills.
✅ Seamlessly flex between big picture strategic development/ad hoc guidance, and assure execution of associated tactics are flawless.
✅ Guide clients on integrated marketing/communications decisions, identifying new opportunities to increase visibility of their brand including consultative selling.
✅ Develop high-level and persuasive communications plans (annual, quarterly, etc.).
✅ Lead operational efforts and be accountable for the financial performance of engagements through close management of budgets and team members.
✅ Manage client budgets and resourcing, budget tracking, staffing and billability.
✅ Ensure the quality of the account team(s) is held to the highest standard and that all client requests are handled in a strategic and timely manner.
✅ Partner with shared service leads to run and grow integrated business (social media/digital, creative), and to develop new business opportunities.
✅ Directly supervise account staff and promote continuous learning and development to help build a high performing culture.
ASSUMPTION: This role may require some international travel for client meetings and conferences (20 - 30 percent).
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field.
Experience: 5-10 years of experience in client services, with a focus on healthcare communications.
Required Skills:
- Proven ability to work within and lead cross-functional teams internally
- Experience in strategy development and execution of global programs
- Ability to relay high science of clinical trials or products to audiences with different levels of knowledge
- In-depth understanding of industry regulations in the UK and across Europe
- Experience with annual planning, resourcing and forecasting
- Excellent business communication ability including informal/formal presentation and writing skills
- Supervisory skills, with ability to manage and cultivate junior staff and effectively collaborate with subcontractors
- Demonstrated growth and experience in management roles
- Intermediate to advanced capabilities in using social media
- Project management experience, demonstrated ability to meet deadlines, prioritize and manage detailed budgets
Preferred Skills:
- Experience with healthcare-specific software or tools
- Fluency in additional languages
ASSUMPTION: Candidates with experience in the pharmaceutical, biotechnology, medical devices, or health IT fields may be given preference.
💰 Compensation & Benefits
Salary Range: £60,000 - £80,000 per annum (Based on industry standards for a mid-level Account Director role in London)
Benefits:
- Private Medical Insurance
- Dental Insurance
- Pension Contributions
- 25 Days Holiday
- Five-Week Sabbatical Program
- Health and Wellness Reimbursements
- Happy Hours
- Free Healthy Snacks
Working Hours: Full-time (40 hours per week), with some flexibility for remote work
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Real Chemistry operates in the Advertising Services industry, focusing on integrated communications and healthcare marketing.
Company Size: Real Chemistry is a mid-sized company with 1,001-5,000 employees, providing ample opportunities for growth and collaboration.
Founded: Real Chemistry was founded in 2016, with a mission to transform healthcare through innovative, AI-powered experiences.
Company Description:
- Real Chemistry drives the commercial success of healthcare companies by creating AI-powered, idea-driven healthcare experiences with the customer at the center.
- The company brings together over 2,000 experts from a wide range of disciplines to collaborate without barriers under a single, unified mission.
- Real Chemistry offers a comprehensive benefit program and perks, including a primary office location near Moorgate, 25 days holiday, private medical insurance, dental insurance, pension contributions, and a five-week sabbatical program.
Company Specialties:
- Integrated Communications
- Advertising
- Clinical Trial Engagement
- Value-Based Care Consulting
- Influencer Marketing
- Health Technologies
- Performance Marketing
- Patient Community Engagement
- Medical Communications
- Branding
- Integrated Intelligence
- Media & Marketing Insights
Company Website: https://www.realchemistry.com/
ASSUMPTION: Real Chemistry's focus on AI-powered experiences and customer-centric approach sets it apart in the healthcare communications industry.
📊 Role Analysis
Career Level: This role is at the mid-level management stage, with opportunities for growth and development.
Reporting Structure: The Account Director reports directly to the Senior Account Director or Group Account Director and oversees a team of account managers and executives.
Work Arrangement: This role follows a hybrid work arrangement, with employees expected to attend the office two days per week.
Growth Opportunities:
- Progression to Senior Account Director or Group Account Director roles
- Expansion into new markets or practice areas within Real Chemistry
- Development of leadership and mentoring skills through managing and cultivating junior staff
ASSUMPTION: Real Chemistry's flat organizational structure and emphasis on collaboration provide ample opportunities for growth and career advancement.
🌍 Location & Work Environment
Office Type: Real Chemistry's London office is located near Moorgate, providing easy access to public transportation and nearby amenities.
Office Location(s): 199 Water St, New York, NY 10038, US; London, GB; Chicago, IL, US; Boston, MA, US; San Francisco, CA, US
Geographic Context:
- London is a major global hub for healthcare, finance, and technology industries
- The city offers a diverse range of cultural attractions, vibrant neighborhoods, and a high quality of life
- Real Chemistry's London office is centrally located, providing easy access to major transportation links and nearby amenities
Work Schedule: Full-time (40 hours per week), with some flexibility for remote work
ASSUMPTION: The hybrid work arrangement offers a balance between in-office collaboration and remote flexibility, catering to different work preferences and needs.
💼 Interview & Application Insights
Typical Process:
- Online application review
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final round interview with senior leadership
- Background check and offer
Key Assessment Areas:
- Client relationship management skills
- Strategic thinking and problem-solving abilities
- Communication and presentation skills
- Leadership and team management capabilities
- Industry knowledge and regulatory understanding
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Demonstrate your understanding of the healthcare communications industry and Real Chemistry's unique approach
- Prepare examples of your strategic thinking, client management, and leadership skills
- Showcase your ability to work effectively in a hybrid work environment
ATS Keywords: Client Relationship Management, Strategic Development, Integrated Marketing, Budget Management, Project Management, Team Leadership, Consultative Selling, Communication Skills, Cross-Functional Team Leadership, Data Analysis, Regulatory Knowledge, Public Speaking, Staff Development, Campaign Strategy, KPI Development, Resource Management
ASSUMPTION: Real Chemistry's hiring process is designed to assess candidates' strategic thinking, communication skills, and cultural fit with the organization.
🛠️ Tools & Technologies
- Microsoft Office Suite
- Project management software (e.g., Asana, Trello, JIRA)
- CRM software (e.g., Salesforce, HubSpot)
- Social media management tools (e.g., Hootsuite, Buffer)
- Healthcare-specific software or tools (e.g., Veeva, Medtronic Care Management Services)
ASSUMPTION: Proficiency in Microsoft Office Suite and project management software is required, while experience with healthcare-specific tools is preferred.
👔 Cultural Fit Considerations
Company Values:
- Best Together
- Impact-Obsessed
- Excellence Expected
- Evolve Always
- Accountability with an “I”
Work Style:
- Collaborative and cross-functional teamwork
- Agile and adaptable approach to change
- Data-driven decision-making
- Customer-centric mindset
- Proactive and resourceful self-starter
Self-Assessment Questions:
- How do you balance big picture strategic development with tactical execution in your current role?
- Can you provide an example of a time when you identified new opportunities to increase visibility for a client's brand?
- How do you ensure the quality of your team's work and maintain high standards in a fast-paced environment?
- How do you approach continuous learning and development for yourself and your team members?
ASSUMPTION: Real Chemistry's values and work style emphasize collaboration, adaptability, data-driven decision-making, and a customer-centric mindset, which are essential for success in this role.
⚠️ Potential Challenges
- Managing multiple client engagements and priorities effectively
- Balancing strategic development and tactical execution in a fast-paced environment
- Adapting to changes in client needs, market trends, and regulatory requirements
- Working effectively in a hybrid work arrangement, balancing in-office collaboration and remote flexibility
ASSUMPTION: These challenges can be overcome through strong organizational skills, adaptability, and effective time management.
📈 Similar Roles Comparison
- Compared to other Account Director roles in healthcare communications, this position offers a unique focus on AI-powered experiences and a customer-centric approach
- Real Chemistry's flat organizational structure and emphasis on collaboration provide more opportunities for growth and career advancement compared to larger, more hierarchical agencies
- This role requires a higher level of strategic thinking and industry knowledge compared to entry-level or junior account executive positions
ASSUMPTION: Real Chemistry's approach to healthcare communications sets it apart from traditional agencies, offering candidates a unique opportunity to drive innovation and impact in the industry.
📝 Sample Projects
- Developing an integrated marketing campaign for a pharmaceutical client launching a new drug in the UK and European markets
- Managing a global patient advocacy program for a biotechnology client, engaging with patient communities and influencers to raise awareness and drive clinical trial participation
- Leading a cross-functional team to create a value-based care consulting strategy for a medical device client, focusing on improving patient outcomes and reducing healthcare costs
ASSUMPTION: These sample projects demonstrate the strategic, cross-functional, and collaborative nature of Real Chemistry's approach to healthcare communications.
❓ Key Questions to Ask During Interview
- How does Real Chemistry support the professional development and growth of its Account Directors?
- Can you describe the team structure and dynamics for this role, and how it fosters collaboration and growth?
- How does Real Chemistry approach diversity, equity, and inclusion in its hiring and workplace practices?
- What are the key priorities for this role in the first 30-60-90 days, and how can I best prepare to address them?
- How does Real Chemistry measure the success of its Account Directors, and what are the key performance indicators (KPIs) for this role?
ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and commitment to success at Real Chemistry.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare examples of your strategic thinking, client management, and leadership skills
- Showcase your ability to work effectively in a hybrid work environment
- Follow up with the hiring manager one week after submission to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
