📌 Core Information
🔹 Job Title: Account Director - Retail Media
🔹 Company: Jellyfish
🔹 Location: Dubai, United Arab Emirates
🔹 Job Type: Full-time
🔹 Category: Advertising Services
🔹 Date Posted: May 8, 2025
🔹 Experience Level: 8+ years
🔹 Remote Status: Hybrid (60% remote, 40% on-site)
🚀 Job Overview
Key aspects of this role include:
- Leading client accounts and driving growth opportunities
- Building strong client relationships and maintaining high satisfaction rates
- Providing strategic direction to client teams and setting measurements for success
- Managing client commercial targets and contributing to their overall success
- Promoting Jellyfish products and solutions to support clients' KPIs
ASSUMPTION: This role requires a high level of client management experience, with a focus on the retail sector. Strong communication and problem-solving skills are essential for success in this position.
📋 Key Responsibilities
✅ Lead one or more client accounts, anticipating clients' needs and identifying growth opportunities
✅ Collaborate with internal teams to create strong client relationships and maintain high levels of satisfaction and retention
✅ Serve as the lead voice for clients, acting as a trusted advisor and providing strategic direction to client teams
✅ Set and manage measurements that positively affect clients' goals and contribute to the commercial success of clients in the portfolio
✅ Manage client commercial targets and achieve internal KPIs to lead the strongest client partnerships
✅ Promote Jellyfish products and solutions to support clients' KPIs
✅ Support client teams by ensuring they have the appropriate resources needed to meet client needs
ASSUMPTION: This role requires a proactive approach to client management, with a focus on anticipating client needs and driving growth opportunities.
🎯 Required Qualifications
Education: Not specified (Jellyfish emphasizes skills and expertise over traditional degrees)
Experience: 8+ years working in media, specifically with clients in the retail sector
Required Skills:
- Expertise in delivering high-profile campaigns and retainers
- Experience supporting and mentoring junior team members
- Excellent written and verbal communication skills
- Strong problem-solving skills and the ability to pivot in a fast-paced industry
Preferred Skills:
- Experience working in a global agency environment
- Fluency in additional languages (Arabic would be an asset for this role)
ASSUMPTION: While not explicitly stated, a strong understanding of the retail media landscape and relevant industry trends is likely to be beneficial for this role.
💰 Compensation & Benefits
Salary Range: AED 35,000 - 50,000 per month (based on industry standards for an Account Director role in Dubai)
Benefits:
- Discretionary annual bonus scheme
- Custom work environment with flexible working hours
- Paid day for self-development and access to LinkedIn Learning
- Paid leave for primary and secondary caregivers
- Support for returning primary caregivers
Working Hours: Full-time, with flexible hours between 8:00 AM and 6:30 PM
ASSUMPTION: The salary range provided is an estimate based on industry standards for an Account Director role in Dubai. Actual compensation may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Advertising Services
Company Size: 1,001-5,000 employees (Large enterprise)
Founded: 2005
Company Description:
- Jellyfish is a global digital marketing agency that combines tech enthusiasts, creative minds, and media and data experts to empower clients along their digital journey.
- The company focuses on reinventing media activation and crafting influential stories for global clients and their customers.
- Jellyfish values diverse perspectives and inclusive collaboration, fostering an environment where individuals can excel in collaborative, varied teams.
Company Specialties:
- Digital Strategy
- Search
- Analytics
- Integrated Campaign Planning
- Design & Build
- Creative
- Conversion Optimization
- Training
- Video Production & Animation
- Paid Media
- Email
- Organic Social
- And Paid Social
Company Website: http://www.jellyfish.com
ASSUMPTION: Jellyfish's large size and global presence offer opportunities for career growth and exposure to diverse clients and projects.
📊 Role Analysis
Career Level: Mid to Senior level role, with a focus on strategic client management and team leadership
Reporting Structure: Reports directly to the VP, Client Management
Work Arrangement: Hybrid, with up to 60% remote work and flexible hours
Growth Opportunities:
- Potential to lead larger accounts or teams as the business grows
- Access to professional development resources, such as LinkedIn Learning
- Opportunities to work with diverse clients and teams across the globe
ASSUMPTION: This role offers strong potential for career growth and development within the company.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space in Dubai Internet City
Office Location(s): Arenco Tower, Dubai Internet City, Suite J, Unit 1805 & 1807, Level 18, Dubai, United Arab Emirates
Geographic Context:
- Dubai is a major global hub for business, tourism, and technology, offering a multicultural environment and numerous networking opportunities.
- The United Arab Emirates has a thriving retail sector, with a strong focus on digital innovation and growth.
- Dubai Internet City is a bustling tech hub, home to numerous international companies and startups.
Work Schedule: Full-time, with flexible hours between 8:00 AM and 6:30 PM, and up to 60% remote work
ASSUMPTION: The hybrid work arrangement and flexible hours offer a good work-life balance, while the vibrant location provides ample opportunities for professional growth and networking.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-depth interview with the hiring manager (VP, Client Management)
- Final interview with the regional director or another senior stakeholder
- Background check and offer extension
Key Assessment Areas:
- Client management experience and strategies
- Industry knowledge and understanding of the retail media landscape
- Communication and presentation skills
- Problem-solving and adaptability
Application Tips:
- Highlight relevant experience in retail media and client management
- Tailor your resume and cover letter to emphasize your skills and experience in relation to the job description
- Prepare examples of successful client campaigns or projects you've led
- Research Jellyfish's company culture and values to demonstrate your fit
ATS Keywords: Account Director, Retail Media, Client Management, Client Relationships, Client Growth, Strategic Direction, Team Leadership, Hybrid Work, Flexible Hours
ASSUMPTION: The interview process is likely to be comprehensive, with a focus on assessing the candidate's client management skills and cultural fit within the organization.
🛠️ Tools & Technologies
- Microsoft Office Suite
- Google Workspace
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Marketing automation and analytics tools (e.g., Google Analytics, Adobe Marketing Cloud)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the client and project needs.
👔 Cultural Fit Considerations
Company Values:
- Move Faster: Embrace agility and adaptability in a fast-paced industry
- Move Smarter: Leverage data-driven insights and strategic thinking to inform decision-making
- Move Together: Foster collaboration and teamwork to drive collective success
Work Style:
- Dynamic and fast-paced environment
- Focus on strategic thinking and problem-solving
- Collaborative and inclusive team culture
Self-Assessment Questions:
- How do you stay agile and adaptable in a fast-changing industry?
- Can you provide an example of a time when you leveraged data-driven insights to drive client success?
- How do you foster collaboration and teamwork within your teams and with clients?
ASSUMPTION: Jellyfish values candidates who can demonstrate a strong fit with their company values and work style, as well as a passion for driving client success in a dynamic and collaborative environment.
⚠️ Potential Challenges
- Managing client expectations and maintaining high satisfaction rates in a fast-paced and ever-changing industry
- Balancing the demands of multiple clients and projects simultaneously
- Adapting to the unique needs and preferences of diverse clients
- Navigating a large, global organization with numerous internal stakeholders
ASSUMPTION: These challenges can be overcome with strong communication, strategic thinking, and a proactive approach to client management.
📈 Similar Roles Comparison
- Account Director roles in other agencies may focus more on specific service lines (e.g., media, creative, or technology), while this role is focused on retail media
- In-house retail media roles may offer more specialized industry knowledge but less exposure to diverse clients and projects
- This role offers a unique blend of strategic client management, industry-specific expertise, and exposure to a global agency environment
ASSUMPTION: This role offers a unique combination of industry-specific focus, strategic client management, and global agency experience.
📝 Sample Projects
- Developing and executing a comprehensive retail media strategy for a major global retailer
- Managing the end-to-end campaign process for a seasonal promotional campaign, from planning and execution to post-campaign analysis and optimization
- Collaborating with cross-functional teams to create integrated marketing campaigns that drive measurable results for retail clients
ASSUMPTION: These sample projects illustrate the strategic and collaborative nature of the role, as well as the focus on driving measurable results for retail clients.
❓ Key Questions to Ask During Interview
- How does the company support the professional development and growth of its employees?
- Can you describe the team structure and dynamics for this role?
- How does the company foster a culture of collaboration and inclusivity within its teams?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the company measure and track the success of its client partnerships?
ASSUMPTION: These questions can help applicants better understand the company culture, team dynamics, and expectations for the role.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Jellyfish careers page
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of successful client campaigns or projects you've led, focusing on retail media and client management
- Research Jellyfish's company culture and values to demonstrate your fit and alignment with their mission
- Follow up with the hiring manager (VP, Client Management) one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
