Account Executive

📌 Core Information

🔹 Job Title: Account Executive

🔹 Company: All-Stat Portable

🔹 Location: Lansing, Michigan, United States

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Wed Apr 02 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Creating long-term, trusting relationships with customers
• Developing new business opportunities
• Handling a portfolio of assigned customers
• Actively seeking new sales prospects

ASSUMPTION: The candidate will be engaged in both operational and strategic responsibilities, including customer relationship management and prospecting, due to the role's combination of account management and sales.

📋 Key Responsibilities

✅ Serve as the lead point of contact for all customer account matters

✅ Build and maintain strong, long-lasting client relationships

✅ Develop trusted advisor relationships with key accounts, administrators, and other senior living and healthcare professionals

✅ Ensure the timely and successful delivery of our solutions according to customer needs and objectives

✅ Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

✅ Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

✅ Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

✅ Prepare reports on account status

✅ Collaborate with sales team to identify and grow opportunities within territory

✅ Assist with challenging client requests or issue escalations as needed

✅ Prepare for and present at Quality Assurance meetings at facilities

ASSUMPTION: The role requires proactive engagement with clients and collaboration with internal teams to ensure client satisfaction and account growth.

🎯 Required Qualifications

Education: Not specified; presumed preference for Bachelor's degree in Business or related field

Experience: Proven work experience as an Account Manager or similar role

Required Skills:

• Ability to communicate, present, and influence key accounts
• Experience with CRM software such as Salesforce
• Client-focused solutions and strong problem-solving skills

Preferred Skills:

• Experience in Long-Term Care (LTC) or Skilled Nursing Facilities (SNF)
• Strong time management and organizational skills

ASSUMPTION: CRM proficiency and experience within similar industries are critical, given the focus on healthcare clients.

💰 Compensation & Benefits

Salary Range: Not specified; typically competitive within account management roles depending on experience

Benefits:

• Health insurance
• Retirement savings plan
• Paid time off

Working Hours: 40 hours per week; predominantly standard business hours with potential needs for extra hours depending on client needs

ASSUMPTION: Benefits are standard to industry, with the assumption that compensation details will be clarified during the recruitment process.

📌 Applicant Insights

🔍 Company Context

Industry: Hospitals and Health Care

Company Size: 201-500 employees; typical of mid-sized enterprises providing personalized client service

Founded: 1978

Company Description:

• Provider of mobile imaging services
• Committed to quality and accuracy for clients
• Operates 24/7 to meet patient needs

Company Specialties:

• EKG, Ultrasounds
• Mobile Telemetry and Imaging
• PICC Line and Vascular Assessments

Company Website: allstatportable.com

ASSUMPTION: Company maintains a strong customer service ethos and a robust service offering across multiple specialties.

📊 Role Analysis

Career Level: Mid-level; involves a combination of hands-on account management and strategic sales tasks

Reporting Structure: Likely reports to a Senior Account Manager or Sales Director

Work Arrangement: On-site role with travel to client locations as required

Growth Opportunities:

• Vertical growth into senior account roles
• Horizontal movement into team leadership positions
• Skill development in sales and relationship management

ASSUMPTION: The position offers significant growth potential within a structured, supportive environment.

🌍 Location & Work Environment

Office Type: Professional office setting with client site visits

Office Location(s): Lansing, Michigan, with headquarters in Skokie, Illinois

Geographic Context:

• Strategically located near major healthcare facilities
• Easy access to necessary client sites
• Part of a vibrant local economy

Work Schedule: Generally follows a standard workweek; may require flexibility to accommodate client schedules

ASSUMPTION: An on-site role with a degree of autonomy and responsibility for client management tasks.

💼 Interview & Application Insights

Typical Process:

• Initial phone screening
• Face-to-face interview with hiring manager
• Interview with account team

Key Assessment Areas:

• Customer relationship skills
• Sales proficiency and critical thinking
• Technical capabilities with CRM tools

Application Tips:

• Highlight relevant sales and account management experience
• Demonstrate effective client engagement examples
• Emphasize CRM tool proficiency

ATS Keywords: Account Management, CRM, Sales, Client Relationship

ASSUMPTION: Application success hinges on showcasing relevant experience and results-driven performance.

🛠️ Tools & Technologies

• Salesforce
• Zoho CRM
• MS Office Suite, particularly Excel

ASSUMPTION: Proficiency in these tools is critical to performing daily tasks efficiently in this role.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Customer Focus
• Commitment to Excellence

Work Style:

• Proactively addresses client issues
• Collaborates effectively with team members
• Maintains focus on achieving sales targets

Self-Assessment Questions:

• How do you handle challenging client scenarios?
• What strategies do you use to meet sales quotas?
• Describe your experience with CRM software.

ASSUMPTION: The company culture prioritizes relationship building and sales acumen.

⚠️ Potential Challenges

• High-pressure sales environment
• Maintaining customer satisfaction during rapid growth
• Balancing multiple client demands
• Adapting to evolving healthcare regulations

ASSUMPTION: The competitive market requires resilience and adaptability to succeed.

📈 Similar Roles Comparison

• Focus on both sales and account management versus purely account handling
• Unique emphasis on healthcare sector requiring specialized knowledge
• Integrative role emphasizing internal and external collaboration

ASSUMPTION: Similar roles in other industries may have less emphasis on industry-specific regulations or dynamics.

📝 Sample Projects

• Developing a client retention strategy for existing accounts
• Implementing new CRM practices for sales optimization
• Conducting regular briefings on sales performance with stakeholders

ASSUMPTION: Projects will focus on client development and internal process enhancements.

❓ Key Questions to Ask During Interview

• What are the main goals for this position in the first year?
• Can you describe the team dynamics I would be working within?
• How does the company support professional development?
• What are the typical challenges faced by account executives here?
• How do you measure success in this role?

ASSUMPTION: Understanding expectations and team fit is key to integrating successfully into the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the company website here
• Prepare a resume highlighting relevant experience
• Tailor your cover letter to align with key job roles and responsibilities
• Prepare for potential skill assessment tests
• Be ready to discuss your CRM and sales experience in detail

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

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