Account Executive (Retail SaaS)

📌 Core Information

🔹 Job Title: Account Executive (Retail SaaS)

🔹 Company: Wiser Solutions

🔹 Location: Tampa, Florida, United States

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: Remote Solely

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Driving new business development opportunities.
• Collaborating with Customer Success Managers to enhance existing accounts.
• Engaging with key decision-makers to expedite decision timelines.
• Conducting product demonstrations to effectively communicate the value proposition.

ASSUMPTION: While the job is listed as on-site in Tampa, the role is described as remote in the job description. This suggests flexibility in terms of work location.

📋 Key Responsibilities

✅ Self-prospect and cultivate new business opportunities within the assigned territory.

✅ Collaborate with Customer Success Managers to expand existing accounts.

✅ Engage key decision-makers and establish urgency for deal closure.

✅ Conduct strategic conversations to align Wiser's solutions with client needs.

✅ Deliver compelling product demonstrations and develop tailored proposals.

✅ Maintain a disciplined sales pipeline with accurate forecasting.

ASSUMPTION: The responsibilities are typical for senior sales roles in the SaaS sector, focusing heavily on new business and relationship management.

🎯 Required Qualifications

Education: Bachelor's degree or equivalent experience.

Experience: 5+ years of experience selling software or SaaS solutions, preferably to brands and retailers in the durables or FMCG space.

Required Skills:

• Consultative sales methodologies (e.g., MEDDIC, Force Management).
• Strong problem-solving skills and ability to uncover business challenges.
• Proactive, organized, with a results-driven approach.

Preferred Skills:

• Experience interacting with clients via phone, video, and in-person.
• Sales process execution and product demonstration proficiency.

ASSUMPTION: Preferred skills are inferred from the responsibilities and required methods, highlighting the need for adaptability and communication prowess.

💰 Compensation & Benefits

Salary Range: $75,000 to $90,000 annually, with additional performance-based discretionary bonuses available.

Benefits:

• Comprehensive health insurance coverage.
• Retirement savings plans with company match.
• Professional development opportunities.

Working Hours: Standard 40-hour work week with potential flexibility for remote work arrangements.

ASSUMPTION: Compensation is competitive within the SaaS industry, reflecting the experience level required and the strategic nature of the role.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development, focusing on data-driven eCommerce and in-store solutions.

Company Size: 501-1,000 employees, providing a balance of resources with a close-knit work environment.

Founded: 2014

Company Description:

• Provides end-to-end solutions in retail intelligence and execution.
• Focuses on adapting to market changes to drive online and in-store success.
• Supports market analysis, price management, and retail execution.

Company Specialties:

• Ecommerce analytics
• Pricing and retail analytics
• Consumer insights and omnichannel strategies

Company Website: www.wiser.com

ASSUMPTION: The company's global presence is implied by its operations, aiding employees in accessing diverse markets and opportunities.

📊 Role Analysis

Career Level: Mid to senior level, with substantial strategic input expected.

Reporting Structure: Typically reports to a Director or VP of Sales.

Work Arrangement: Primarily remote, offering flexibility to work from various locations.

Growth Opportunities:

• Advancement into regional management roles.
• Cross-departmental project involvement.
• Development of niche market expertise.

ASSUMPTION: Growth paths are typical for sales executives in expanding organizations, where leadership and specialized skills are valued.

🌍 Location & Work Environment

Office Type: Modern office facilities with remote working capabilities.

Office Location(s): Multiple global offices, including San Mateo, Boston, and internationally in France, Mexico, and Australia.

Geographic Context:

• Tampa, Florida provides a strong local market and network for retail SaaS solutions.
• Remote work facilitates regional and international client interactions.
• Access to a variety of clientele due to global locations.

Work Schedule: Regular business hours with flexibility for remote engagement.

ASSUMPTION: The role supports a diverse range of working environments, beneficial for professionals seeking dynamic interactions across time zones.

💼 Interview & Application Insights

Typical Process:

• Initial application screening by HR.
• Phone interview with recruitment team.
• Technical interview with a sales manager.
• Job simulation or practical sales task.
• Final interview with executive team member.

Key Assessment Areas:

• Consultative sales ability
• Problem-solving in real-world scenarios
• Client relationship management

Application Tips:

• Highlight past successes in SaaS sales.
• Provide examples of consultative sales approaches.
• Demonstrate adaptability and innovative problem-solving.

ATS Keywords: SaaS Sales, Retail Solutions, Consultative Selling, Sales Pipeline Management

ASSUMPTION: Selection criteria may focus heavily on experience and sales track records due to the senior nature of the role.

🛠️ Tools & Technologies

• Microsoft Teams for communication and demos
• CRM systems (like Salesforce) for pipeline and account management
• Analytics tools for data-driven decision support

ASSUMPTION: The role requires proficiency in tools that support SaaS sales operations, critical for maintaining accurate and productive sales processes.

👔 Cultural Fit Considerations

Company Values:

• Innovation in eCommerce and retail intelligence
• Commitment to client success and satisfaction
• Emphasis on data-driven decision-making

Work Style:

• Proactive and results-driven
• Collaborative team player with independent initiative
• Adaptable to changing market conditions

Self-Assessment Questions:

• How do you adapt your sales strategy to different client needs?
• Can you provide examples of exceeding growth targets?
• How do you leverage analytics in sales decision-making?

ASSUMPTION: Cultural alignment will be assessed based on how candidates embody these values and work styles in past roles.

⚠️ Potential Challenges

• Keeping pace with fast-evolving retail technology trends
• Building client trust remotely
• Maintaining a strong personal touch in a virtual sales environment
• Navigating multiple time zones effectively

ASSUMPTION: Challenges arise due to the global and remote aspects of the position, requiring high adaptability and strong communication skills.

📈 Similar Roles Comparison

• Sales Director roles may require less direct client interaction but more strategic oversight.
• Business Development Managers focus more on initial lead generation than account management.
• Retail SaaS Sales Executives might focus specifically on online solutions versus cross-channel approaches.

ASSUMPTION: This role is comparable with many high-stakes, client-focused positions across the SaaS industry but with a distinct retail emphasis.

📝 Sample Projects

• Deploying customized retail solutions for a major FMCG client.
• Leading a cross-functional team to optimize client retail strategies.
• Creating and presenting market analysis reports for client decision-making.

ASSUMPTION: The listed projects are typical for high-level SaaS account executives, balancing technical delivery with strategic client interaction.

❓ Key Questions to Ask During Interview

• What are the key metrics used to measure success in this role?
• How does Wiser Solutions support your professional development?
• Can you describe the onboarding process for new employees?
• What strategies have proven effective for maintaining client relationships remotely?
• How does the team stay updated with industry trends and technology?

ASSUMPTION: These questions are designed to elicit information about company culture, expectations, and support structures.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Wiser careers page.
• Prepare a resume that highlights your in-depth experience in SaaS sales.
• Include a cover letter explaining your alignment with the company’s mission.
• Gather references from previous roles relevant to SaaS sales.
• Be ready to discuss specific sales achievements or case studies.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.