π Core Information
πΉ Job Title: Account Growth Manager (DACH)
πΉ Company: Propeller
πΉ Location: Netherlands (Remote)
πΉ Job Type: Full-Time
πΉ Category: Business Development
πΉ Date Posted: 2025-07-09
πΉ Experience Level: 2-5 years
πΉ Remote Status: Fully Remote (Germany, Netherlands, Poland)
π Job Overview
Key aspects of this role include:
- Driving growth and retention within the DACH region
- Collaborating with Customer Success Engineers and Sales
- Managing an annual quota and growing account value
- Nurturing relationships with key channel partners
- Maturing Propeller's Account Management function
ASSUMPTION: This role requires a strong understanding of the DACH market and a proven track record in account management or technical sales within the B2B SaaS industry.
π Key Responsibilities
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Manage an annual quota, consistently meeting or exceeding growth and churn targets
β
Proactively grow the value of 150+ accounts, with a primary focus on Germany
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Build and maintain strong relationships with both hardware and software customers, as well as channel partners (dealers)
β
Drive renewal sales and expansions while actively preventing churn
β
Negotiate customer contract terms in partnership with our dealer network, effectively demonstrating value and ROI
β
Educate customers and dealers on pricing changes to our core platform and new product offerings
β
Deeply understand each customer's needs and desired outcomes to align them with real, effective solutions
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Deliver exceptional customer service across a diverse range of customer types and sizes
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Strategically manage low ARR churn across your portfolio of accounts
ASSUMPTION: This role requires strong communication, negotiation, and problem-solving skills, as well as the ability to handle tough conversations and overcome objections.
π― Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: 2+ years of B2B account management or tech sales experience
Required Skills:
- Fluency in both German and English
- Excellent communication and presentation skills
- Proven ability to meet or exceed quotas and prevent churn
- Strong understanding of the SaaS business model
- Experience in Construction, Construction Tech, GIS, Surveying, or a related industry
Preferred Skills:
- Experience working with channel partners
- Experience working for a SaaS company
- Knowledge or experience in UAVs and visualization platforms
- A remote pilot license
ASSUMPTION: While a Bachelor's degree is preferred, relevant experience and a strong track record in account management or technical sales may be considered in lieu of a degree.
π° Compensation & Benefits
Salary Range: β¬60,000 - β¬80,000 per year (Based on industry standards for a mid-level Account Manager role in the DACH region)
Benefits:
- Employee share options
- Professional development benefits and leave
- The opportunity to take part in our mentorship program
- Monthly telephone and/or internet allowance
- Flexible work arrangements and WFH equipment provided
Working Hours: Full-time (40 hours per week) with flexible hours and the ability to work remotely
ASSUMPTION: The salary range provided is an estimate based on industry standards for a mid-level Account Manager role in the DACH region. Actual compensation may vary based on experience and performance.
π Applicant Insights
π Company Context
Industry: Software Development, specifically Construction Tech and GIS
Company Size: 201-500 employees (Mid-size)
Founded: 2014, with offices in Sydney, Denver, Manila, and Amsterdam
Company Description:
- Propeller is a global, widely-respected business that has revolutionized how construction sites, quarries, mines, and landfills work, from the ground up.
- Their easy-to-use platform combines the best GIS and survey technologies, empowering users to map, measure, and manage their worksites like never before.
- Propeller runs on honesty and impact, with a single goal in mind: to empower users across the globe with survey solutions that are simpler, faster, and smarter.
Company Specialties:
- Drone Software
- GPS Equipment
- Data Processing
- Worksite Management
- Industrial UAVs
- Data Analysis
- Software
- Hardware
- Drone Data Analytics
- Drone Surveying Processing
- Photogrammetry Analysis
- Lidar Analysis
- Drone Mapping
Company Website: Propeller
ASSUMPTION: Propeller is a well-established company in the Construction Tech industry, with a strong focus on innovation and user adoption. They value honesty, impact, and mutual support within their team.
π Role Analysis
Career Level: Mid-level Account Manager
Reporting Structure: Reports directly to Jan Kruyt, Director of Business Development
Work Arrangement: Fully Remote, with the ability to work from Germany, the Netherlands, or Poland
Growth Opportunities:
- Potential career progression into a senior account management role or a regional leadership position
- Opportunities to contribute to the maturation of Propeller's Account Management function
- Chance to gain experience in a rapidly growing, global company
ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a substantial impact on Propeller's expansion in Europe.
π Location & Work Environment
Office Type: Remote (with the option to work from one of Propeller's global offices)
Office Location(s): Sydney, Australia; Denver, Colorado, USA; Manila, Philippines; Amsterdam, Netherlands
Geographic Context:
- The Netherlands is a highly developed country with a strong economy and a well-established construction industry
- Germany and Poland are major markets for Propeller, with significant growth potential
- The DACH region is a critical market for Propeller's expansion in Europe
Work Schedule: Full-time (40 hours per week) with flexible hours and the ability to work remotely
ASSUMPTION: The remote work environment offers a high degree of flexibility and the opportunity to work from various locations within the DACH region.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the Hiring Manager
- In-depth interview with the Hiring Manager and a member of the Business Development team
- Final interview with the Director of Business Development
Key Assessment Areas:
- German language proficiency
- Understanding of the SaaS business model
- Experience in account management or technical sales
- Problem-solving skills and ability to handle tough conversations
- Cultural fit with Propeller's values and work environment
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Prepare for behavioral interview questions that focus on your problem-solving skills and ability to handle tough conversations
- Be ready to discuss your understanding of the SaaS business model and your experience in account management or technical sales
ATS Keywords: Account Management, Technical Sales, B2B SaaS, Customer Service, Negotiation, Communication, Problem Solving, Relationship Building, Renewal Processes, Churn Prevention, Growth Strategies, Presentation Skills, Construction Tech, GIS, Surveying, UAVs
ASSUMPTION: The interview process will focus on assessing your language skills, industry knowledge, and problem-solving abilities, as well as your cultural fit with Propeller's values and work environment.
π οΈ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Communication platforms (e.g., Slack, Microsoft Teams)
- Video conferencing tools (e.g., Zoom, Google Meet)
ASSUMPTION: The specific tools and technologies used may vary depending on Propeller's internal processes and preferences.
π Cultural Fit Considerations
Company Values:
- Honesty
- Impact
- Mutual Support
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on delivering exceptional value to customers
- Adaptable and able to work independently in a fast-paced, rapidly expanding environment
Self-Assessment Questions:
- Do you thrive in a collaborative, team-oriented work environment?
- Are you results-driven and focused on delivering exceptional value to customers?
- Are you adaptable and able to work independently in a fast-paced, rapidly expanding environment?
ASSUMPTION: Propeller values honesty, impact, and mutual support within their team. They look for candidates who are collaborative, results-driven, and adaptable, with a strong work ethic and a commitment to delivering exceptional value to customers.
β οΈ Potential Challenges
- Managing a large portfolio of accounts and meeting annual quota targets
- Navigating corporate dynamics within customer and partner organizations
- Adapting communication styles to diverse audiences
- Working remotely and managing time zones effectively
ASSUMPTION: This role presents several challenges, including managing a large portfolio of accounts, navigating corporate dynamics, and adapting communication styles to diverse audiences. However, these challenges also offer significant opportunities for growth and development.
π Similar Roles Comparison
- This role differs from traditional account management positions in its focus on driving growth and retention within a specific region (DACH) and collaborating with Customer Success Engineers and Sales
- Industry-specific context: The Construction Tech and GIS industries are highly competitive and rapidly evolving, requiring a strong understanding of the market and a proactive approach to customer engagement
- Career path comparison: This role offers significant growth opportunities, with the potential to progress into a senior account management role or a regional leadership position
ASSUMPTION: This role is unique in its focus on driving growth and retention within the DACH region and collaborating with Customer Success Engineers and Sales. It offers significant growth opportunities and the chance to make a substantial impact on Propeller's expansion in Europe.
π Sample Projects
- Developing and implementing a strategic account plan for a major construction company in Germany
- Collaborating with the Customer Success team to identify upsell opportunities and drive account growth
- Negotiating contract terms with a key channel partner to maximize value and ROI for both parties
ASSUMPTION: These sample projects illustrate the strategic and collaborative nature of this role, as well as the importance of strong communication, negotiation, and problem-solving skills.
β Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Propeller support the growth and development of its account management team?
- What are the key challenges facing Propeller in the DACH region, and how can this role address them?
- How does Propeller measure the success of its account management team, and what are the key performance indicators (KPIs) for this role?
- What opportunities are there for growth and development within Propeller's Account Management function?
ASSUMPTION: These key questions will help you better understand the role's priorities, growth opportunities, and the company's expectations for success.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills, with a focus on your experience in account management or technical sales and your proficiency in German and English
- Prepare for behavioral interview questions that focus on your problem-solving skills and ability to handle tough conversations
- Be ready to discuss your understanding of the SaaS business model and your experience in account management or technical sales
- Follow up with the Hiring Manager one week after submitting your application to express your interest in the role and reiterate your qualifications
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.