📌 Core Information
🔹 Job Title: Account Growth Manager (DACH)
🔹 Company: Propeller
🔹 Location: Munich, Germany (Remote)
🔹 Job Type: Full-Time
🔹 Category: Business Development
🔹 Date Posted: July 9, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Fully Remote (Germany, Netherlands, Poland)
🚀 Job Overview
Key aspects of this role include:
- Driving growth and retention within the DACH region
- Collaborating with Customer Success Engineers and Sales
- Managing an annual quota and growing account value
- Nurturing relationships with key channel partners (dealers)
- Maturing Propeller's Account Management function
ASSUMPTION: This role requires a strong understanding of the B2B SaaS business model and experience in account management or technical sales. Fluency in German is essential for success in this role.
📋 Key Responsibilities
✅ Manage an annual quota, consistently meeting or exceeding growth and churn targets
✅ Proactively grow the value of 150+ accounts, with a primary focus on Germany
✅ Build and maintain strong relationships with both hardware and software customers, as well as channel partners (dealers)
✅ Drive renewal sales and expansions while actively preventing churn
✅ Negotiate customer contract terms in partnership with our dealer network, effectively demonstrating value and ROI
✅ Educate customers and dealers on pricing changes to our core platform and new product offerings
✅ Deeply understand each customer's needs and desired outcomes to align them with real, effective solutions
✅ Deliver exceptional customer service across a diverse range of customer types and sizes
✅ Strategically manage low ARR churn across your portfolio of accounts
ASSUMPTION: This role requires strong communication, negotiation, and problem-solving skills. Candidates should be comfortable handling tough conversations and re-educating customers.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: 2+ years of B2B account management or tech sales experience
Required Skills:
- Fluency in both German and English
- Exposure to Construction, Construction Tech, GIS, Surveying, or a related industry
- Proven history of meeting quotas, preventing churn, growing accounts, and driving upsells and expansions
- Excellent communication, negotiation, and presentation skills
- Strong problem-solving abilities and adaptability
Preferred Skills:
- Experience working with channel partners
- Experience working for a SaaS company
- Knowledge or experience in UAVs, visualization platforms, or a remote pilot license
ASSUMPTION: Candidates with experience in UAVs, visualization platforms, or a remote pilot license may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: €60,000 - €80,000 per year (AI-estimated, based on experience level and industry standards)
Benefits:
- Employee share options
- Professional development benefits and leave
- The opportunity to take part in our mentorship program
- Monthly telephone and/or internet allowance
- Flexible work arrangements and WFH equipment provided
Working Hours: Full-time (40 hours/week) with flexible work arrangements
ASSUMPTION: The provided salary range is an estimate based on industry standards for a role of this level and location. Actual compensation may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, specifically Construction Tech and GIS
Company Size: 201-500 employees (Medium-sized company, offering a balance between growth opportunities and established processes)
Founded: 2014 (11 years ago, with a well-established history in the industry)
Company Description:
- Propeller is a global, widely-respected business that has revolutionized how construction sites, quarries, mines, and landfills work
- The company combines the best GIS and survey technologies to empower users to map, measure, and manage their worksites
- Propeller runs on honesty and impact, with a single goal of empowering users with survey solutions that are simpler, faster, and smarter
Company Specialties:
- Drone Software
- GPS Equipment
- Data Processing
- Worksite Management
- Industrial UAVs
- Data Analysis
- Software
- Hardware
- Drone Data Analytics
- Drone Surveying Processing
- Photogrammetry Analysis
- Lidar Analysis
- Drone Mapping
Company Website: www.propelleraero.com
ASSUMPTION: Propeller's focus on innovation and user adoption makes it an attractive place for candidates seeking a dynamic and collaborative work environment.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and career progression
Reporting Structure: Reports directly to Jan Kruyt, Director of Business Development
Work Arrangement: Fully remote, with the option to work from home or a co-working space
Growth Opportunities:
- Potential for career advancement within the Business Development team
- Opportunities to work on cross-functional projects and gain exposure to different aspects of the business
- Access to professional development benefits and mentorship programs
ASSUMPTION: This role offers a unique opportunity for candidates to grow within a dynamic and expanding team, with potential for career advancement and exposure to various aspects of the business.
🌍 Location & Work Environment
Office Type: Remote (no physical office)
Office Location(s): Munich, Germany (with the option to work from other locations in Germany, the Netherlands, or Poland)
Geographic Context:
- Munich is the capital of the German state of Bavaria and the third-largest city in Germany
- The city is known for its vibrant culture, rich history, and strong economy
- Munich offers a high quality of life, with a well-developed public transportation system and numerous parks and green spaces
Work Schedule: Full-time (40 hours/week) with flexible work arrangements and the option to work from home or a co-working space
ASSUMPTION: Munich offers a dynamic and multicultural work environment, with a strong focus on work-life balance and a high quality of life.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the hiring manager
- Technical assessment or case study
- Final interview with the hiring manager and/or other team members
Key Assessment Areas:
- Communication and presentation skills
- Problem-solving abilities
- Industry knowledge and understanding of the B2B SaaS business model
- Cultural fit and alignment with Propeller's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Prepare examples of your problem-solving abilities and how you've handled tough conversations in the past
- Research Propeller's products and services to demonstrate your industry knowledge
- Practice your presentation skills and be prepared to discuss your approach to customer education and negotiation
ATS Keywords: Account Management, Technical Sales, B2B SaaS, Customer Service, Negotiation, Communication, Problem Solving, Relationship Building, Churn Prevention, Growth Strategy, Contract Management, Customer Education, Presentation Skills, Adaptability, Industry Knowledge, Data Analysis
ASSUMPTION: The interview process for this role will focus on assessing the candidate's communication, problem-solving, and industry-specific skills, as well as their cultural fit with Propeller's values.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot, or similar)
- Project management tools (e.g., Asana, Trello, or similar)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams, or similar)
- Data analysis and visualization tools (e.g., Tableau, Power BI, or similar)
ASSUMPTION: The specific tools and technologies used in this role may vary depending on Propeller's internal processes and preferences.
👔 Cultural Fit Considerations
Company Values:
- Honesty
- Impact
- Innovation
- User adoption
Work Style:
- Collaborative and team-oriented
- Dynamic and fast-paced
- Focused on results and continuous improvement
Self-Assessment Questions:
- Do you thrive in a dynamic and collaborative work environment?
- Are you comfortable working independently and driving results in a fast-paced environment?
- Do you have a proven track record of delivering exceptional value to customers and optimizing renewal processes?
ASSUMPTION: Candidates who are a strong cultural fit for Propeller will be self-starters with a passion for delivering exceptional value to customers and optimizing renewal processes. They will be comfortable working independently and driving results in a fast-paced, rapidly expanding environment.
⚠️ Potential Challenges
- Managing a large portfolio of accounts and maintaining strong relationships with both customers and channel partners
- Navigating corporate dynamics within customer and partner organizations to achieve successful outcomes
- Adapting communication styles seamlessly to diverse audiences
- Working remotely and maintaining a healthy work-life balance
ASSUMPTION: These challenges can be overcome with strong communication, negotiation, and problem-solving skills, as well as a deep understanding of each customer's needs and desired outcomes.
📈 Similar Roles Comparison
- This role differs from other account management positions in its focus on driving growth and retention within a specific region (DACH) and its requirement for fluency in German
- Industry-specific context: The construction tech industry is dynamic and rapidly evolving, with a strong focus on innovation and user adoption
- Career path comparison: This role offers opportunities for growth and career advancement within the Business Development team and across other functions within Propeller
ASSUMPTION: This role offers unique opportunities for candidates seeking to grow within a dynamic and expanding team, with potential for career advancement and exposure to various aspects of the business.
📝 Sample Projects
- Developing and implementing a strategic plan to grow the value of a portfolio of accounts within the DACH region
- Negotiating contract terms with key channel partners to demonstrate value and ROI
- Educating customers and dealers on pricing changes to Propeller's core platform and new product offerings
ASSUMPTION: These sample projects reflect the key responsibilities and required skills for this role, focusing on growth strategy, negotiation, and customer education.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Propeller support the growth and development of its employees?
- What are the biggest challenges facing the Business Development team, and how can this role help address them?
- How does Propeller measure success for this role, and what are the key performance indicators (KPIs)?
- What is the company's approach to work-life balance, and how does it support remote workers?
ASSUMPTION: These questions are designed to provide insight into the role's priorities, the company's culture, and the team's challenges and goals.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Propeller Aero job portal
- Tailor your resume and cover letter to highlight your relevant experience and skills, with a focus on your problem-solving abilities and communication skills
- Prepare examples of your negotiation and customer education skills, and be ready to discuss your approach to these aspects of the role
- Research Propeller's products and services to demonstrate your industry knowledge and understanding of the B2B SaaS business model
- Follow up with the hiring manager one week after submitting your application to express your interest in the role and inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
