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Account Handler - Corporate & Commercial

Howden
Full-time
On-site
United Kingdom
🌐 Digital Marketing
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πŸ“Œ Core Information

πŸ”Ή Job Title: Account Handler - Corporate & Commercial

πŸ”Ή Company: Howden

πŸ”Ή Location: United Kingdom

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Insurance

πŸ”Ή Date Posted: Wed Apr 02 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: Hybrid

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Supporting clients through complex commercial risk management.
  • Crafting bespoke insurance solutions for diverse business needs.
  • Balancing client service with personal and professional growth.
  • Contributing to an international team driven by collaboration and inclusion.

ASSUMPTION: The role involves significant client interaction and requires not only insurance expertise but also the ability to understand and address unique client needs, given Howden's claim of providing bespoke solutions.

πŸ“‹ Key Responsibilities

βœ… Organise and manage personal work activities to achieve team objectives and meet agreed targets.

βœ… Participate in team meetings, reporting on business progress within your area of expertise.

βœ… Manage assigned projects and contribute to other projects as required.

βœ… Review client documentation to ensure comprehensive and accurate information is presented for the quoting process.

βœ… Collate and communicate client requirements to ensure appropriate marketing of the risk.

βœ… Liaise with clients to resolve queries and respond to market and third-party queries as appropriate.

βœ… Produce high-quality market documentation, securing appropriate authorisations.

βœ… Take ownership for data entry, credit control, and chasing subjectivities when required.

βœ… Work with underwriters to place insurance that balances quality, coverage, and price.

βœ… Process data promptly and accurately on relevant systems to support client service and internal processes.

βœ… Maintain accurate and timely documentation for clients, ensuring proper organisation of records.

βœ… Conduct due diligence/sanctions checks in line with company procedures.

βœ… Adhere to company policies, procedures, and obtain required authorisations.

βœ… Foster and nurture positive relationships with colleagues and external contacts.

βœ… Provide support and assistance to senior colleagues and/or their clients on request.

βœ… Deal with or refer client enquiries, renewals, and mid-term adjustments.

ASSUMPTION: The responsibilities are indicative of a role requiring close coordination with both clients and internal stakeholders, implying a balance of client-facing tasks and internal project management.

🎯 Required Qualifications

Education: Not specified, but likely a degree in Business, Finance, or a related field preferred.

Experience: Experience in an account handling or technical role within commercial insurance is essential.

Required Skills:

  • Understanding of general and legal principles of insurance
  • Knowledge of relevant regulatory and legal frameworks
  • Experienced in client management and project participation

Preferred Skills:

  • Cultural awareness and market knowledge
  • Flexibility in meeting deadlines and targets

ASSUMPTION: The preferred skills suggest a competitive edge for candidates who possess market-specific knowledge and adaptability in dynamic business environments.

πŸ’° Compensation & Benefits

Salary Range: Not specified, with potential industry context indicating competitive market rates for insurance handling roles in the UK.

Benefits:

  • Diverse career progression opportunities
  • Collaborative and inclusive company culture
  • Support for professional development and personal growth

Working Hours: 40 hours per week, with options for 2-3 days in-office work for balanced flexibility.

ASSUMPTION: The compensation package likely includes standard benefits typical for the industry, such as health insurance, retirement savings plans, and potential bonuses or performance incentives.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Insurance, offering services across insurance and reinsurance, underwriting, risk consultancy, and employee benefits.

Company Size: 201-500 employees, providing a blend of flexibility found in mid-sized companies alongside the resources of a larger entity.

Founded: Company founding date not specified.

Company Description:

  • A collective group of passionate insurance experts
  • Global presence with innovative insurance solutions
  • Strong emphasis on culture and employee satisfaction

Company Specialties:

  • Life & pensions
  • Mortgages
  • Commercial insurance

Company Website: https://www.howden.ie

ASSUMPTION: The company overview suggests a stable organisation with a variety of services and a commitment to innovation and employee culture, ideal for candidates seeking impactful careers.

πŸ“Š Role Analysis

Career Level: Mid-level position requiring accountable project handling and client management.

Reporting Structure: Likely reports to senior account managers or team leads.

Work Arrangement: Hybrid work flexibility with commitment to office presence to foster team collaboration.

Growth Opportunities:

  • Potential for career advancement in global insurance practice
  • Skill development through diverse project involvement
  • Networking with international teams and clients

ASSUMPTION: Growth potential within the company is significant, particularly for proactive candidates willing to leverage global learning opportunities.

🌍 Location & Work Environment

Office Type: Professional corporate office environment in Worcester.

Office Location(s): Worcester, with certain tasks possibly requiring travel to clients or other Howden offices.

Geographic Context:

  • Located in a well-connected business district
  • Access to public transportation and urban amenities
  • Vibrant workplace with modern facilities

Work Schedule: Standard business hours with potential flexibility, inclusive of hybrid arrangements.

ASSUMPTION: The work environment likely prioritizes teamwork and collaboration, with infrastructural support to facilitate efficient operations.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial application and resume screening
  • Phone or virtual interview with HR
  • Technical interview with department leads

Key Assessment Areas:

  • Technical knowledge in commercial insurance
  • Client management and interpersonal skills
  • Problem-solving and project management capabilities

Application Tips:

  • Highlight relevant insurance industry experience
  • Display strong communication and organisational skills
  • Express cultural fit and alignment with company values

ATS Keywords: Insurance, Communication, Interpersonal Skills, Teamwork, Collaboration, Flexibility, Regulatory Knowledge, Client Management

ASSUMPTION: The interview process will likely focus on evaluating the candidate's fit within the team and their ability to contribute effectively to client projects.

πŸ› οΈ Tools & Technologies

  • Insurance quoting and CRM software
  • Data management systems
  • Market analysis tools

ASSUMPTION: Familiarity with common insurance industry software and tools is assumed, including proficiency in handling data systems.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation and a no-limits mindset
  • Collaboration and team support
  • Commitment to making a positive difference

Work Style:

  • Autonomous in task management
  • Adaptable in a fast-paced environment
  • Team-oriented with strong communication skills

Self-Assessment Questions:

  • How do you manage client relationships effectively?
  • Can you provide examples of solving complex insurance-related queries?
  • What strategies do you use to ensure accuracy in documentation?

ASSUMPTION: Cultural fit is critical, with Howden valuing individuals who are proactive, collaborative, and align with their core values.

⚠️ Potential Challenges

  • Balancing the demands of diverse client needs
  • Managing deadlines within a dynamic industry
  • Ensuring compliance with evolving regulations
  • Navigating insurance market fluctuations

ASSUMPTION: Candidates should be prepared for a challenging yet rewarding role that requires resilience and adaptability.

πŸ“ˆ Similar Roles Comparison

  • Similar roles in the industry may not offer the same level of global exposure.
  • Howden provides unique opportunities for collaboration across international teams.
  • This position emphasizes bespoke solutions in client engagement.

ASSUMPTION: Howden's role possibly offers more dynamic growth paths given its global presence and emphasis on bespoke solutions, compared to standard account handling positions.

πŸ“ Sample Projects

  • Developing tailored insurance packages for a multinational corporation
  • Collaborating on cross-border client projects
  • Implementing risk management strategies for emerging market ventures

ASSUMPTION: The nature of sample projects indicates a high level of engagement with diverse business challenges, highlighting strategic planning and execution skills.

❓ Key Questions to Ask During Interview

  • What training opportunities are available for new employees?
  • How does Howden integrate feedback from account handlers into its practices?
  • Can you describe a recent challenging client project and how the team managed it?
  • What is the most rewarding part of being an Account Handler at Howden?
  • How does Howden measure success for this role?

ASSUMPTION: These questions will help candidates gauge how they can best align their skills with the role's expectations and the company's culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare a resume highlighting relevant experience and skills
  • Include a cover letter detailing your motivation and alignment with Howden's culture
  • Research Howden and tailor your application to demonstrate understanding of their values
  • Be ready for potential phone and virtual interviews as initial screening stages

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

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