Account Handler - Corporate & Commercial

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📌 Core Information

🔹 Job Title: Account Handler - Corporate & Commercial

🔹 Company: Howden

🔹 Location: United Kingdom

🔹 Job Type: On-site

🔹 Category: Not Specified

🔹 Date Posted: Wed Apr 02 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Collaborating with international team members across 100 countries
• Providing bespoke solutions for commercial insurance risks
• Ensuring client needs are met through meticulous insurance documentation
• Contributing to a supportive work culture with career growth opportunities

ASSUMPTION: The role requires significant interaction with global teams and diverse client management to succeed in the insurance field, given Howden's large international presence and focus on personalized service.

📋 Key Responsibilities

✅ Organize work activities to meet team objectives and targets

✅ Participate in team meetings and report business progress

✅ Manage projects and contribute to team initiatives

✅ Review and collate client documentation for accuracy

✅ Communicate client requirements effectively

✅ Resolve client and third-party queries

✅ Produce high-quality market documentation

✅ Handle data entry, credit control, and follow-ups

✅ Process data accurately on relevant systems

✅ Maintain client documentation and records

✅ Conduct due diligence checks per company procedures

✅ Adhere to company policies and required authorizations

✅ Nurture positive relationships internally and externally

✅ Support senior colleagues and assist with client requests

ASSUMPTION: Responsibilities emphasize a combination of technical insurance skills and strong client management abilities to align with Howden's emphasis on tailored solutions and comprehensive service delivery.

🎯 Required Qualifications

Education: Not specified; assumed requirements may include a degree in business, finance, or a related field.

Experience: Experience in an account handling or similar role within commercial insurance is essential.

Required Skills:

• Understanding of insurance principles
• Knowledge of regulatory frameworks
• Excellent communication and interpersonal skills
• Independent work capability and flexibility
• Attention to detail and strong organizational skills
• Ability to build and maintain relationships

Preferred Skills:

• Cultural awareness in market contexts
• Experience with international team collaboration

ASSUMPTION: The qualifications highlight the need for a candidate who is well-versed in insurance and able to operate effectively within an international team environment.

💰 Compensation & Benefits

Salary Range: Not specified; candidates should expect industry-standard compensation aligned with experience and location.

Benefits:

• Flexible hours or hybrid working options
• Support for professional growth and development
• Inclusive work culture valuing diversity and collaboration

Working Hours: Typically 40 hours per week, with hybrid flexibility for office presence

ASSUMPTION: Compensation is competitive within the insurance industry; benefits focus on work-life balance and professional development.

📌 Applicant Insights

🔍 Company Context

Industry: Insurance, offering a range of services across different sectors

Company Size: 201-500 employees, with implications for agility and close-knit team dynamics

Founded: Not specified; assumes a well-established presence given global reach

Company Description:

• Experts in diverse insurance fields
• Committed to delivering tailored client solutions
• Values diversity and a no-limits mindset

Company Specialties:

• Commercial insurance
• Personal insurance
• Employee benefits

Company Website: https://www.howden.ie

ASSUMPTION: Howden's global operations and diverse service offerings suggest a robust support structure for employees and clients alike.

📊 Role Analysis

Career Level: Mid-level professional with potential for advancement

Reporting Structure: Reports to senior management within the team

Work Arrangement: Hybrid, combining office presence with remote flexibility

Growth Opportunities:

• Professional development and training programs
• Potential for leadership roles
• Opportunities to work on international projects

ASSUMPTION: The role offers growth through diverse responsibilities and engagement in international projects, aligning with Howden's emphasis on personal and professional development.

🌍 Location & Work Environment

Office Type: Modern office setup with collaborative spaces

Office Location(s): Worcester office with potential for visits to other UK locations

Geographic Context:

• Situated in the United Kingdom's vibrant insurance market
• Accessible location for client and team interactions
• Proximity to major insurance hubs

Work Schedule: Flexible schedule accommodating office and remote work

ASSUMPTION: The Worcester location is pivotal for facilitating client relationships and team collaboration, supported by flexible work arrangements for optimal efficiency.

💼 Interview & Application Insights

Typical Process:

• Initial application review and assessment
• Phone or virtual interview with HR
• Technical interview with the hiring manager

Key Assessment Areas:

• Insurance and regulatory knowledge
• Problem-solving skills in client management
• Ability to collaborate effectively with global teams

Application Tips:

• Highlight relevant experience and skills in insurance
• Demonstrate flexibility and adaptability in work scenarios
• Emphasize experience working in multicultural environments

ATS Keywords: Account Handling, Insurance Expertise, Regulatory Knowledge, Client Management

ASSUMPTION: The application process is structured to identify candidates with strong insurance acumen and the capability to thrive in an international, team-oriented environment.

🛠️ Tools & Technologies

• Insurance management software
• Data analysis tools for client insights
• CRM systems for client relationship management

ASSUMPTION: The role may involve using industry-standard software and tools to enhance client service and manage data efficiently, akin to CRM systems prevalent in insurance settings.

👔 Cultural Fit Considerations

Company Values:

• Innovation and growth through collaboration
• Commitment to diversity and inclusion
• Focus on client success and satisfaction

Work Style:

• Collaborative and team-based
• Adaptable and responsive to change
• Client-focused with a solution-oriented approach

Self-Assessment Questions:

• How do you handle complex client queries?
• Describe your experience working within a global team.
• How do you ensure accuracy in documentation?

ASSUMPTION: Cultural fit is crucial for success at Howden, which values diversity, client-focus, and collaborative work dynamics.

⚠️ Potential Challenges

• Managing cross-cultural client relationships
• Adapting to rapidly changing market conditions
• Meeting tight deadlines with limited resources
• Ensuring regulatory compliance across markets

ASSUMPTION: Challenges stem from the dynamic nature of the insurance industry and the expectation for comprehensive, regulatory-compliant client service.

📈 Similar Roles Comparison

• Greater focus on international client management compared to domestic roles
• Enhanced emphasis on regulatory compliance and documentation accuracy
• Opportunities for cross-department collaboration and development

ASSUMPTION: Similar roles in other companies may not provide the same global exposure and comprehensive client engagement as outlined by Howden.

📝 Sample Projects

• Developing customized insurance policies for maritime clients
• Coordinating international project teams for client consultations
• Organizing workshops on regulatory compliance updates

ASSUMPTION: Sample projects would involve cross-functional collaboration and focus on specialized insurance solutions reflecting Howden’s bespoke service approach.

❓ Key Questions to Ask During Interview

• What support does Howden provide for professional development?
• Can you describe the team’s culture and work dynamic?
• How does the company approach problem-solving in project management?
• What are the performance metrics used to evaluate success in this role?
• What opportunities exist for cross-functional or international projects?

ASSUMPTION: Thoughtful questions can assist candidates in gauging how well the role aligns with their career aspirations and the company’s work culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Howden careers portal or relevant job board link.
• Prepare to discuss your experience and qualifications in a virtual interview setting.
• Research Howden's global operations to better understand the company's impact and your potential role within it.
• Be ready to showcase your familiarity with insurance principles and regulatory frameworks.
• Demonstrate your ability to work independently and collaboratively on international projects.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

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