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Account Management Director

Formlabs
Full-time
On-site
Milwaukee, Wisconsin, United States
πŸ’Ό Account Management

πŸ“Œ Core Information

πŸ”Ή Job Title: Account Management Director

πŸ”Ή Company: Formlabs

πŸ”Ή Location: Milwaukee, Wisconsin, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ’Ό Account Management

πŸ”Ή Date Posted: Mon Mar 31 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Leading a team of strategic sales personnel to foster growth and customer retention
  • Engaging directly with major accounts and key deals
  • Implementing sales strategies to drive revenue and customer relationships
  • Expanding Formlabs' U.S. market reach

ASSUMPTION: Given the emphasis on leadership and strategic engagement, candidates are expected to have a strong track record in managing large sales teams and a proven history in sales strategy implementation.

πŸ“‹ Key Responsibilities

βœ… Lead and mentor a team of 10–15 Strategic and Key Account Representatives, fostering a culture of ownership and expansion.

βœ… Develop and implement sales strategies that drive customer growth and retention.

βœ… Personally engage with large accounts and major deals to secure high-value opportunities.

βœ… Design and execute structured sales plays that empower the team to expand customer relationships and drive revenue.

ASSUMPTION: Responsibilities likely require travel to major client sites to ensure engagement at a strategic level. Experience with hardware-related B2B sales is critical.

🎯 Required Qualifications

Education: STEM Degree required

Experience: 5+ years in sales roles, primarily in B2B and hardware fields, 3+ years in sales leadership, and managing $10M+ in revenue.

Required Skills:

  • Sales Leadership
  • Strategic Thinking
  • Business Acumen

Preferred Skills:

  • Experience with hardware sales
  • Enterprise-level account management

ASSUMPTION: Candidates without a STEM degree but with substantial experience in relevant fields and proven skills may be considered under exceptional circumstances.

πŸ’° Compensation & Benefits

Salary Range: Not specified, expected to be competitive and industry-aligned based on role seniority and market forces.

Benefits:

  • Robust equity program and comprehensive healthcare coverage
  • 401K with low-cost fund options and advisory access
  • Generous parental leave and flexible out-of-office plans
  • Tenure-based sabbatical leave and regular professional development

Working Hours: 40 hours per week, with flexibility expected for key projects and major account engagements.

ASSUMPTION: Compensation is likely aligned with industry standards in the technology sector, factoring in the cost of living in the Milwaukee area.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Computers and Electronics Manufacturing

Company Size: 501-1,000 employees

Founded: 2011

Company Description:

  • Global leader in professional 3D printing technologies
  • Prominent clients include Google, Tesla, and Gillette
  • Headquarter in Somerville, MA with a strong international presence

Company Specialties:

  • 3D Printing
  • SLA and SLS Printers
  • Post-processing Solutions

Company Website: https://formlabs.com

ASSUMPTION: The company's ongoing growth trajectory provides a dynamic and innovative work environment with continuous learning and career advancement opportunities.

πŸ“Š Role Analysis

Career Level: Senior leadership level with strategic influence

Reporting Structure: Likely reports to executive sales leadership or C-suite executives

Work Arrangement: Primarily on-site with potential travel for client engagement

Growth Opportunities:

  • Access to global roles and responsibilities
  • Potential for upward mobility to executive positions
  • Opportunities for cross-departmental projects and leadership

ASSUMPTION: The role is pivotal in shaping and influencing the company's market strategy within the U.S., offering expansive leadership opportunities.

🌍 Location & Work Environment

Office Type: Classic office setup with modern amenities

Office Location(s): Milwaukee, with key international offices in Berlin, Shenzen, and others

Geographic Context:

  • Milwaukee offers a balanced urban and suburban living
  • Proximity to local tech hubs and business districts
  • Accessible transport links and infrastructure

Work Schedule: Standard business hours with flexibility for client and market needs

ASSUMPTION: The office culture is expected to be collaborative and fast-paced, aligning with the industry’s innovation-driven goals.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial screening through HR
  • Technical and management rounds
  • Final interview with senior leaders

Key Assessment Areas:

  • Sales acumen and strategic thinking
  • Leadership and team management capabilities
  • Past performance and growth potential

Application Tips:

  • Highlight leadership and strategic sales achievements
  • Showcase experience with high-value accounts
  • Emphasize your adaptability in a tech-driven environment

ATS Keywords: Sales Leadership, B2B Sales, Strategic Thinking, Hardware Sales, Revenue Generation

ASSUMPTION: Candidates with a strong blend of technical knowledge and sales expertise will stand out during the recruitment process.

πŸ› οΈ Tools & Technologies

  • CRM Tools (e.g., Salesforce)
  • Project Management Software
  • Advanced Communication Platforms

ASSUMPTION: Familiarity with digital sales platforms and workflow tools will be advantageous in managing team operations effectively.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation and creativity
  • Customer-centric approach
  • Commitment to diversity and inclusion

Work Style:

  • Collaborative and team-oriented
  • Driven by results and customer satisfaction
  • Adaptive and flexible approach to challenges

Self-Assessment Questions:

  • Am I able to lead diverse sales teams effectively?
  • Can I present and execute strategic sales initiatives?
  • Do I thrive in a cutting-edge, tech-driven environment?

ASSUMPTION: The company culture values creativity and dynamic problem-solving, making it suitable for candidates comfortable with innovation.

⚠️ Potential Challenges

  • Managing diverse client expectations across verticals
  • Aligning strategic sales initiatives with fast-paced market changes
  • Integrating new technologies into existing workflows
  • Ensuring team alignment with evolving company goals

ASSUMPTION: Candidates should be ready to navigate the rapidly changing landscape of the tech industry and tackle varied challenges.

πŸ“ˆ Similar Roles Comparison

  • Similar to roles in tech firms with emphasis on sales leadership
  • Comparison with Senior Sales Director positions in larger companies
  • Role parallels Director of Sales positions in innovative sectors

ASSUMPTION: This role provides competitive professional growth with less bureaucracy compared to roles in larger corporations.

πŸ“ Sample Projects

  • Developing a go-to-market strategy for a new product line
  • Implementing a training program for account representatives
  • Leading a cross-functional team for a major enterprise partnership

ASSUMPTION: Projects will often encompass cross-departmental collaboration to leverage Formlabs’ extensive resources and capabilities.

❓ Key Questions to Ask During Interview

  • What are the main goals for the account management team in the next year?
  • How is success measured for this role at Formlabs?
  • Can you describe the company’s approach to innovation?
  • What support does the company offer for professional development?
  • How does Formlabs foster diversity and inclusion within its teams?

ASSUMPTION: These questions aim to clarify expectations and culture, ensuring candidate alignment with the company's strategic direction.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Ensure your resume highlights key sales leadership achievements
  • Prepare for potential case studies during the interview
  • Follow up with HR to confirm receipt of your application
  • Engage with company content online to understand the brand better

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.