Account Management Director

📌 Core Information

🔹 Job Title: Account Management Director

🔹 Company: Formlabs

🔹 Location: Somerville, Massachusetts, United States

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Building and leading a high-performing account management team
• Driving growth and strengthening customer relationships
• Designing and executing structured sales strategies
• Engaging with large accounts to secure major deals

ASSUMPTION: This role requires a proactive sales leader capable of simultaneously managing team dynamics and engaging directly with high-value clients to foster the overall growth of Formlabs' account presence.

📋 Key Responsibilities

✅ Lead and mentor a team of 10–15 Strategic and Key Account Representatives

✅ Develop and implement sales strategies for customer growth and retention

✅ Engage personally with large accounts to secure high-value opportunities

✅ Design and execute structured sales plays to drive revenue

ASSUMPTION: This position necessitates a hands-on approach with active involvement in client negotiations and strategy development to ensure the fulfillment of financial and expansion goals.

🎯 Required Qualifications

Education: STEM Degree

Experience:

• 5+ years in sales roles, primarily B2B and hardware-related
• 3+ years in sales leadership roles
• Proven experience managing $10M+ in revenue

Required Skills:

• Sales Leadership
• Account Management
• Strategic Thinking

Preferred Skills:

• Experience with hardware sales
• Enterprise-level account management

ASSUMPTION: Given the technical nature of Formlabs' products, the ability to effectively translate complex product features into compelling sales narratives is essential.

💰 Compensation & Benefits

Salary Range: Not specified, typical industry salaries apply based on experience and responsibility

Benefits:

• Robust equity program through RSUs
• Comprehensive healthcare coverage
• Generous paid parental leave up to 16 weeks
• Flexible time off and sabbatical leave options
• Ample on-site perks, including parking and meals

Working Hours: 40 hours per week, typical business hours with flexibility as needed

ASSUMPTION: Competitive benefits and equity offerings suggest a focus on attracting and retaining top-tier talent, with a strong emphasis on long-term employee satisfaction and career growth.

📌 Applicant Insights

🔍 Company Context

Industry: Computers and Electronics Manufacturing, focusing heavily on 3D printing technology

Company Size: 707 employees, offering both a dynamic work environment and the resources of a well-established organization

Founded: 2011, with rapid growth as a leader in the 3D printing industry

Company Description:

• World-renowned for cutting-edge 3D printing solutions
• Offers a diverse range of products including SLA and SLS printers
• Global presence with offices in key international markets

Company Specialties:

• 3D Printing
• SLA and SLS Printers
• Innovative Post-processing Solutions

Company Website: https://formlabs.com

ASSUMPTION: Formlabs' dynamic and innovative culture appeals to candidates interested in contributing to the leading edge of design and manufacturing technology.

📊 Role Analysis

Career Level: Senior level with significant leadership responsibilities

Reporting Structure: Likely reports directly to senior executive management, collaborating with cross-functional teams

Work Arrangement: Primarily on-site to foster team collaboration and direct client engagement

Growth Opportunities:

• Potential for increased scope within account management and sales strategy
• Opportunities for advancement in leadership roles
• Chance to influence 3D printing markets across various verticals

ASSUMPTION: The role offers extensive growth potential within the company, positioning itself as a strategic influencer in both domestic and international market expansions.

🌍 Location & Work Environment

Office Type: Corporate headquarters, fostering innovation and collaboration

Office Location(s): 35 Medford St, Somerville, MA 02143, US

Geographic Context:

• Located in the Greater Boston area, a hub for tech and innovation
• Proximity to leading universities and tech companies
• Easy access to public transport and commuter routes

Work Schedule: Standard business hours with flexibility for major projects and client interactions

ASSUMPTION: The Somerville location fosters a vibrant workplace atmosphere rich in academic and technological resources.

💼 Interview & Application Insights

Typical Process:

• Initial screening by HR or recruitment team
• Technical and soft skills assessment interviews
• Final interviews with senior management and stakeholders

Key Assessment Areas:

• Leadership skills and team-building experience
• Strategic thinking and problem-solving capabilities
• Technical understanding of 3D printing technologies

Application Tips:

• Highlight leadership experiences and achievements
• Show understanding of Formlabs' products and market position
• Illustrate problem-solving through specific examples

ATS Keywords: Sales Leadership, B2B Hardware, 3D Printing, Revenue Generation

ASSUMPTION: The interview process is designed to gauge both strategic capacity and cultural fit within Formlabs' innovative environment.

🛠️ Tools & Technologies

• CRM platforms for account management
• Data analytics tools for sales forecasting
• 3D modeling software for product demonstrations

ASSUMPTION: Familiarity with advanced CRM systems and data-driven sales strategies is essential for success in this role.

👔 Cultural Fit Considerations

Company Values:

• Innovation at the core of business
• Diverse and inclusive company culture
• Commitment to customer satisfaction

Work Style:

• Collaborative team-driven environment
• Proactive and results-oriented approach
• Openness to continuous improvement and feedback

Self-Assessment Questions:

• Are you comfortable leading a multidisciplinary team?
• Can you adapt sales strategies to emerging technologies?
• Do you thrive in a dynamic, innovation-driven company?

ASSUMPTION: Applicants should demonstrate a strong alignment with Formlabs' mission to revolutionize 3D printing technologies globally.

⚠️ Potential Challenges

• Navigating rapid technological advancements in 3D printing
• Maintaining competitive advantage in a fast-growing industry
• Building sustainable strategies for global account management
• Adapting to the constant influx of new market demands

ASSUMPTION: Candidates must be prepared to address and thrive amidst the challenges of a rapidly evolving technological landscape.

📈 Similar Roles Comparison

• Similar roles may involve different focal points on customer engagement or strategy depth
• Job structure might vary in smaller companies with less global reach
• Larger companies may offer more specialized leadership roles

ASSUMPTION: While comparable roles exist, Formlabs' position in the 3D printing industry offers unique challenges and opportunities not found elsewhere.

📝 Sample Projects

• Leading initiatives to launch new 3D printer models
• Developing next-generation sales strategies for key accounts
• Projecting and managing multi-million-dollar revenue targets

ASSUMPTION: Projects will likely demand close collaboration with engineering and marketing for seamless integration of sales and product development efforts.

❓ Key Questions to Ask During Interview

• What are the company's strategic goals within the next 5 years?
• How does the account management team align with the R&D department?
• What tools and processes are currently used for account tracking?
• What are the main challenges faced by the account management department?
• How are successes and growth within the team measured?

ASSUMPTION: Inquiring about collaborative dynamics and success metrics will provide clarity on the team and leadership expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a tailored resume highlighting relevant sales accomplishments
• Draft a cover letter detailing your strategic vision for Formlabs
• Research Formlabs’ current product offerings and market strategy
• Gather insights on prospective client industries for 3D printing

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.