Account Manager

📌 Core Information

🔹 Job Title: Account Manager

🔹 Company: Integral Ad Science

🔹 Location: Oslo, Oslo, Norway

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Partnering with Sales and Technical Support teams
• Onboarding new accounts
• Retaining and growing sales revenue within existing accounts
• Increasing client adoption of IAS technology through cross-selling and upselling

ASSUMPTION: The focus on client retention and revenue growth suggests the applicant will need to possess strong relationship-building skills and a proactive approach to generating sales opportunities.

📋 Key Responsibilities

✅ Act as the lead point of contact for any and all matters specific to assigned clients

✅ Develop a trusted advisor relationship with key client stakeholders

✅ Enhance clients’ understanding of IAS products, methodologies, User Interface, and general ad-verification industry knowledge

✅ Conduct regular quarterly/monthly business reviews with key clients

✅ Identify and grow opportunities within accounts through upsells and cross-sells

✅ Collaborate with sales teams to ensure growth attainment

✅ Forecast and track opportunities and bookings

✅ Ensure the timely and successful delivery of IAS solutions according to client needs and objectives

✅ Keep up to date with all product enhancements and developments, and communicate these to clients

✅ Collaborate with team members by sharing industry and account-specific knowledge

✅ Assist with critical requests or issue escalations as needed

✅ Uphold IAS values at all times

ASSUMPTION: The role's responsibilities require strong communication and project management skills to manage multiple client needs efficiently.

🎯 Required Qualifications

Education: Not specified

Experience: 3+ years’ experience in a client-facing role; agency or brand experience is a plus.

Required Skills:

• Client Management
• Sales Growth
• Analytical Skills
• Problem Solving
• Communication

Preferred Skills:

• Agency or brand experience
• Ad Verification Knowledge

ASSUMPTION: The emphasis on client-facing roles and sales growth implies that client management experience is crucial, alongside strong sales and analytical capabilities.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Comprehensive health coverage
• Retirement plan
• Professional development opportunities

Working Hours: 40 hours per week

ASSUMPTION: Typical industry benefits are assumed, but exact details should be confirmed with IAS. Working hours are standard for this industry.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development, focusing on media measurement and optimization

Company Size: 501-1,000 employees, offering a solid support structure while maintaining a dynamic work environment

Founded: 2009

Company Description:

• Global media measurement and optimization platform
• Provides actionable data for superior advertising results
• Ensures ads are seen in suitable environments

Company Specialties:

• Media quality
• Digital fraud detection and blocking
• Ad verification

Company Website: http://www.integralads.com

ASSUMPTION: The company's focus on media quality and fraud detection highlights its leadership role in ad verification and advertising solutions.

📊 Role Analysis

Career Level: Mid-level professional role

Reporting Structure: Reports to sales and technical support leadership

Work Arrangement: Hybrid work model promoting flexibility

Growth Opportunities:

• Advancement to senior account management or leadership roles
• Skills development in media and advertising technologies
• Networking opportunities within industry-leading events

ASSUMPTION: The role's hybrid nature and strategic importance suggest opportunities for professional growth through diverse client interactions and increased responsibilities.

🌍 Location & Work Environment

Office Type: Modern, collaborative workspace environment

Office Location(s): Located centrally in Oslo, Norway

Geographic Context:

• Vibrant city known for its quality of life
• Strong tech and innovation culture
• Accessibility to major transport links

Work Schedule: Typical business hours with some flexibility for client needs

ASSUMPTION: The location in Oslo suggests access to a strong local market and an appealing lifestyle environment for tech professionals.

💼 Interview & Application Insights

Typical Process:

• Submission of application and resume review
• Initial phone screening with HR
• Technical and behavioral interviews with team leads

Key Assessment Areas:

• Client Management Experience
• Sales Growth Strategy Acumen
• Analytical and Problem-solving Skills

Application Tips:

• Emphasize relationship-building achievements
• Highlight sales increase metrics
• Prepare examples of problem-solving success stories

ATS Keywords: Client Management, Sales Growth, Problem Solving, Ad Verification, Data Analysis

ASSUMPTION: The interview process will likely focus on demonstrated successes in managing clients and driving sales growth.

🛠️ Tools & Technologies

• Customer Relationship Management (CRM) platforms
• Ad verification and analytics tools
• Data analysis software

ASSUMPTION: The role requires competency in CRM systems and analytics platforms given its focus on driving client growth and tracking opportunities.

👔 Cultural Fit Considerations

Company Values:

• Commitment to client success
• Innovation and forward-thinking
• Integrity in data and ad quality standards

Work Style:

• Collaborative team environment
• Proactive problem-solving approach
• Client-focused service delivery

Self-Assessment Questions:

• How do you handle complex client challenges?
• Describe a successful cross-sell or upsell instance.
• What strategies do you use to maintain account growth?

ASSUMPTION: Cultural fit assumes a proactive and client-oriented work style, important for fostering long-term client relationships.

⚠️ Potential Challenges

• Balancing complex client demands and product updates
• Navigating a competitive digital advertising market
• Ensuring successful adoption of evolving IAS technologies
• Managing cross-functional team collaboration effectively

ASSUMPTION: Navigating the dynamic nature of digital advertising presents challenges but also opportunities for strategic thinkers in this role.

📈 Similar Roles Comparison

• More strategic involvement compared to a standard sales role
• Greater focus on long-term client relationships than technical support roles
• Requires a strong blend of analytical and communication skills

ASSUMPTION: The Account Manager role is distinct from purely technical or sales positions due to its robust focus on client relationship management and strategic growth initiatives.

📝 Sample Projects

• Implementation of a new CRM system for enhanced client tracking
• Analysis of client campaign performance data to refine strategies
• Development of a cross-functional client retention program

ASSUMPTION: Sample projects highlight integration of technology with client management to drive strategic outcomes.

❓ Key Questions to Ask During Interview

• What are the primary goals for an Account Manager in your team?
• How do you measure success in this role?
• What are the main challenges you anticipate for this position?
• Can you describe the team dynamics and collaboration with sales and technical support?
• How does the company support professional growth and development?

ASSUMPTION: Asking these questions can clarify expectations and demonstrate applicant interest in strategic integration into the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the company website or job board
• Prepare a resume highlighting relevant account management experience
• Include detailed case studies or examples of past successes
• Focus on analytics and growth strategies in your application
• Prepare for a multi-stage interview process involving scenario-based questions

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.