T

Account Manager

Tokai Rika Group
Full-time
On-site
Plymouth, Michigan, United States
πŸ’Ό Account Management

πŸ“Œ Core Information

πŸ”Ή Job Title: Account Manager

πŸ”Ή Company: Tokai Rika Group

πŸ”Ή Location: Plymouth, Michigan, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ’Ό Account Management

πŸ”Ή Date Posted: March 31, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Represent Tokai Rika commercially with customers
  • Resolve sales-related discrepancies and issues
  • Coordinate negotiation processes for various sales elements
  • Maintain a high level of customer satisfaction

ASSUMPTION: It is assumed that the account manager is responsible for a predefined portfolio of client accounts without extensive travel requirements due to the on-site nature of the position.

πŸ“‹ Key Responsibilities

βœ… Represent Tokai Rika commercially with customers in alignment with sales goals

βœ… Responsible for all sales-related commercial communications

βœ… Resolve commercial and financial discrepancies

βœ… Coordinate negotiation for pricing and design changes

βœ… Build and maintain multi-level relationships within customer organizations

βœ… Communicate customer expectations internally

βœ… Develop customer sales strategies with guidance

βœ… Enhance profits and manage cost structures

βœ… Mentor and train junior account representatives

βœ… Follow TR established processes, policies, and quality/environmental standards

ASSUMPTION: The responsibilities suggest a mid-level role requiring comprehensive understanding of both internal processes and external customer interactions.

🎯 Required Qualifications

Education: Bachelor's degree in Business Administration, Sales, or a related field (assumed based on industry norms).

Experience: 2-5 years in account management or a related field.

Required Skills:

  • Strong analytical skills
  • Experience with commercial issues and negotiations
  • Effective planning and coordination abilities
  • Excellent communication skills

Preferred Skills:

  • Experience in automotive manufacturing sector
  • Familiarity with IATF & ISO procedures

ASSUMPTION: Assumes candidates will have a strategic mindset and can work independently within established frameworks due to the need for strategy development and discrepancy resolution.

πŸ’° Compensation & Benefits

Salary Range: Not specified, but typically competitive within the automotive manufacturing industry.

Benefits:

  • Health and dental insurance
  • Retirement savings plan
  • Performance-based bonuses

Working Hours: 40 hours per week, standard business hours expected.

ASSUMPTION: Benefits such as insurance and bonuses are generally offered by companies of similar size and industry, though specifics should be confirmed with Tokai Rika Group.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Motor Vehicle Manufacturing

Company Size: 1,001-5,000 employees. This indicates a mid-sized company, offering stability while still allowing for individual impact.

Founded: 1986

Company Description:

  • Japanese-owned automotive parts supplier
  • Serves both Japanese transplants and domestic OEMs
  • Focuses on creating seamless driving experiences

Company Specialties:

  • Automotive design
  • Manufacturing
  • Testing

Company Website: http://www.tokai-rika.co.jp/en/

ASSUMPTION: The company’s global presence and partnerships suggest potential international collaboration and growth opportunities.

πŸ“Š Role Analysis

Career Level: Mid-level, providing opportunities for advancement with the development of key skills.

Reporting Structure: Likely reports to a senior account manager or directly to department leads.

Work Arrangement: On-site, facilitating direct communication and collaboration with teams.

Growth Opportunities:

  • Professional development through mentorship programs
  • Exposure to a global client base
  • Opportunities for advancement to senior management roles

ASSUMPTION: The role's focus on strategy development indicates potential for increased responsibility over time.

🌍 Location & Work Environment

Office Type: Traditional office setting within a manufacturing and design environment.

Office Location(s): Primary location in Plymouth, MI, with additional locations across North America.

Geographic Context:

  • Plymouth offers a balance of suburban and urban living
  • Proximity to automotive industry hubs in Michigan
  • Access to a diverse and skilled workforce

Work Schedule: Standard business hours; flexibility might be limited based on on-site requirements.

ASSUMPTION: The company's location within a significant automotive region suggests potential commuting and relocation considerations for career mobility.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial application screening
  • Phone or video interview
  • On-site interview with department leads
  • Assessment of technical and strategic skills
  • Final decision and offer

Key Assessment Areas:

  • Analytical and strategic thinking
  • Communication and negotiation skills
  • Compatibility with company culture

Application Tips:

  • Highlight experience in account management
  • Showcase skills in negotiation and customer relationship building
  • Prepare examples of resolving complex commercial issues

ATS Keywords: Analytical skills, commercial communication, negotiation, customer satisfaction, market trends

ASSUMPTION: The selection process is competitive and thorough, focusing on both technical expertise and interpersonal skills critical for account management roles.

πŸ› οΈ Tools & Technologies

  • CRM software for customer relationship management
  • Financial modeling tools
  • Data analysis platforms

ASSUMPTION: Candidates are expected to be proficient in industry-standard tools and platforms to manage customer relations and sales data effectively.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Commitment to quality and innovation
  • Customer-centric approach
  • Team collaboration and leadership

Work Style:

  • Professional and systematic approach to problem-solving
  • Ability to work independently and in teams
  • Proactive communication style

Self-Assessment Questions:

  • How do you prioritize tasks in a fast-paced environment?
  • Can you provide an example of a successful negotiation you led?
  • How do you handle feedback and direction from superiors?

ASSUMPTION: Cultural fit centers around alignment with the company's focus on innovation, quality, and collaborative customer engagement.

⚠️ Potential Challenges

  • Balancing multiple client accounts with complex demands
  • Staying updated on rapidly changing market trends
  • Navigating cultural differences between international teams
  • Meeting strict profit and cost targets under pressure

ASSUMPTION: Challenges reflect typical account management obstacles in a global supply chain environment.

πŸ“ˆ Similar Roles Comparison

  • Role requires cross-functional skills similar to project management
  • High-level negotiation responsibilities offer opportunities beyond basic account management
  • Technical understanding of automotive components is advantageous

ASSUMPTION: Comparison is made with roles in similar-sized manufacturing organizations with emphasis on client relations and product knowledge.

πŸ“ Sample Projects

  • Implementing a new sales strategy to increase market share by 15%
  • Leading a cross-departmental team to address a key client's urgent needs
  • Negotiating a significant pricing model that resulted in a long-term partnership

ASSUMPTION: Sample projects showcase the type of strategic initiatives expected at this level in the organization.

❓ Key Questions to Ask During Interview

  • What are the current key challenges your team is facing?
  • How is success measured in this position?
  • What systems are in place to support the account management team?
  • Can you describe the team dynamics and how this role fits within them?
  • What opportunities for growth and advancement exist within the company?

ASSUMPTION: Candidate inquiries focus on role clarity, team support, and growth prospects, which are critical for long-term engagement.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Ensure your resume highlights relevant experience and skills
  • Prepare a cover letter that articulates your fit for the role
  • Be ready for a phone interview followed by an in-person meeting

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.