Account Manager

📌 Core Information

🔹 Job Title: Account Manager

🔹 Company: Crown Equipment

🔹 Location: Queensland, Australia

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Managing an assigned territory and maintaining a solid client base
• Identifying and securing new sales and rental opportunities
• Conducting a set number of product demonstrations monthly
• Providing excellent customer service with quick and professional responses

ASSUMPTION: The job overview assumes a candidate with strong sales acumen and territory management experience, as hinted by the emphasis on sales targets and managing a defined client base.

📋 Key Responsibilities

✅ Effectively manage a defined territory and client base.

✅ Identify new rentals and sales opportunities and secure their business.

✅ Professionally execute a minimum number of product demonstrations per month.

✅ Ensure all customers receive prompt and professional service when responding to enquiries.

✅ Conduct face-to-face contact calls with customers on a weekly basis.

✅ Achieve a monthly minimum order intake and ensure sales and gross profit targets are met.

ASSUMPTION: Responsibilities emphasize a target-driven approach, suggesting a competitive sales environment with regular performance evaluations.

🎯 Required Qualifications

Education: Not specified

Experience: 2-5 years in sales, account, or territory management

Required Skills:

• Sales acumen and client management
• Strong organizational abilities
• Effective communication and negotiation

Preferred Skills:

• Ability to influence and negotiate effectively
• Enthusiastic and proactive attitude

ASSUMPTION: Required qualifications focus on sales experience and interpersonal skills, indicating importance in customer engagement and sales strategy.

💰 Compensation & Benefits

Salary Range: Not specified (Industry range: competitive salary based on targets and experience)

Benefits:

• Access to discounts and cashback from over 400+ retailers nationwide
• Health and wellbeing platform supporting mental, physical, and financial goals
• Corporate rates for private health insurance
• Inclusive working environment
• Employee Assistance Program with multiple counselling options

Working Hours: 40 hours per week

ASSUMPTION: Compensation and benefits are designed to attract energetic and results-driven sales professionals, offering a supportive environment for personal and professional growth.

📌 Applicant Insights

🔍 Company Context

Industry: Truck Transportation and Material Handling

Company Size: 10,001+ employees, providing stability and growth opportunities due to its extensive global operations

Founded: 1945

Company Description:

• Global leader in material handling products with a focus on innovation
• Family-owned with a rich history and commitment to employee longevity
• Provides forward-thinking solutions to improve performance and reduce costs

Company Specialties:

• Forklifts and lift trucks
• Material handling and supply chain logistics
• Fleet management and warehousing solutions

Company Website: http://www.crown.com

ASSUMPTION: The company’s established presence and diverse capabilities offer significant career growth in a technology-driven, supportive environment.

📊 Role Analysis

Career Level: Mid-level role with potential for advancement

Reporting Structure: Reports to the Sales Manager

Work Arrangement: Full-time, on-site

Growth Opportunities:

• Potential for career advancement to senior sales or management roles
• Opportunities to expand into new markets and territories
• Access to global best practices and training resources

ASSUMPTION: This role is well-suited for individuals looking to climb the corporate ladder in sales, offering an opportunity to influence company growth.

🌍 Location & Work Environment

Office Type: On-site at company facilities in Queensland

Office Location(s): Queensland, Australia

Geographic Context:

• Accessible location with opportunities to engage with diverse client bases
• Proximity to vibrant markets and business districts
• Dynamic professional environment with support infrastructure

Work Schedule: Regular business hours, with potential for flexibility based on client engagements

ASSUMPTION: The work environment promotes engagement and collaborates frequently within a supportive sales team setting.

💼 Interview & Application Insights

Typical Process:

• Initial application review and screening
• Phone or virtual screening with HR
• In-person interview with sales team leaders

Key Assessment Areas:

• Sales experience and track record
• Communication and interpersonal skills
• Ability to work independently and as part of a team

Application Tips:

• Highlight relevant sales achievements and metrics
• Demonstrate proactive customer engagement strategies
• Showcase a strong understanding of territory management

ATS Keywords: Sales, Client Management, Product Demonstrations, Customer Service, Negotiation, Territory Management

ASSUMPTION: The application process is competitive, requiring candidates to clearly communicate their sales success and customer relationship skills.

🛠️ Tools & Technologies

• CRM software for client and pipeline management
• Product demonstration tools and presentation software
• Analytics tools for tracking sales metrics and performance

ASSUMPTION: Familiarity with these tools is likely necessary to effectively manage client relationships and sales targets.

👔 Cultural Fit Considerations

Company Values:

• Commitment to employee longevity and growth
• Innovative solutions and customer satisfaction
• Inclusive and supportive work environment

Work Style:

• High-impact sales environment with focus on results
• Collaborative approach with cross-functional teams
• Flexible and adaptable to client needs and market trends

Self-Assessment Questions:

• How do you approach new sales opportunities within a defined territory?
• Can you describe a time when you exceeded sales targets or expectations?
• What strategies do you use to maintain relationships with existing clients?

ASSUMPTION: The cultural fit favors candidates who are not only results-driven but also team-oriented and innovative in approach.

⚠️ Potential Challenges

• High sales targets and performance pressure
• Maintaining existing client relationships while developing new business
• Adapting to rapid changes in market conditions
• Balancing administrative tasks with client engagement

ASSUMPTION: Candidates should be prepared to handle a fast-paced and demanding environment with strong multitasking skills.

📈 Similar Roles Comparison

• Similar roles in other multinational material handling companies may offer varying benefits
• Compensation may vary based on company size and global reach
• Career advancement opportunities can differ depending on organizational structure

ASSUMPTION: Comparison suggests candidates should evaluate potential roles based on growth opportunities and alignment with career goals.

📝 Sample Projects

• Development of a strategic plan to increase territory sales by 20%
• Execution of a successful product demonstration event at client locations
• Implementation of a new client onboarding process to streamline service delivery

ASSUMPTION: Applicants may be involved in both strategic initiatives and direct customer interactions, showcasing their ability to drive impactful projects.

❓ Key Questions to Ask During Interview

• What are the primary goals for this role in the first 6 months?
• How does the sales team measure success?
• What opportunities exist for professional development and advancement?
• Can you describe the company culture and how it supports sales personnel?
• Are there current expansion plans for territories that might influence this role?

ASSUMPTION: These questions align with a candidate's need to understand job expectations and potential career path within the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through Crown's career page
• Ensure your resume highlights relevant sales achievements
• Prepare for behavioral and scenario-based interview questions
• Research the company’s products and services extensively
• Tailor your cover letter to reflect alignment with company values

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.