Account Manager | Austin

📌 Core Information

🔹 Job Title: Account Manager

🔹 Company: Foundation Direct

🔹 Location: Austin, Texas, United States

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Remote

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Leading client consultations and providing actionable insights
• Improving support models and internal processes
• Representing the company brand with professionalism
• Mentoring new team members as the account base grows

ASSUMPTION: The role likely requires deep interaction with automotive dealer clients, necessitating travel and client site visits. The remote nature may suggest flexibility in daily work locations.

📋 Key Responsibilities

✅ Lead and oversee client consultations and office hours

✅ Provide clients with insights from reporting platforms

✅ Identify and implement improvements in support models

✅ Represent Foundation Direct positively in all interactions

✅ Mentor new team members as required

✅ Collaborate with cross-functional teams

✅ Maintain up-to-date internal documentation

✅ Own relationships with BI auto groups

ASSUMPTION: Responsibilities likely include periodic travel for client meetings and involvement in strategic discussions on digital ad strategies based on data insights.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, Communication, or a related field. Relevant work experience may substitute.

Experience: At least 3 years of professional client-facing experience in the automotive digital advertising industry.

Required Skills:

• Strong understanding of auto dealership dynamics
• Knowledge of digital marketing tools and Google Analytics
• Exceptional communication and interpersonal abilities

Preferred Skills:

• Experience in business intelligence toolsets
• Familiarity with start-up cultural dynamics

ASSUMPTION: Preference may be given to candidates with direct experience in automotive retail marketing or those who have worked within digital marketing agencies serving the automotive sector.

💰 Compensation & Benefits

Salary Range: Not specified. Candidates can expect market-competitive remuneration in line with their experience.

Benefits:

• Medical, dental, and vision insurance
• 401(k) matching
• Paid time off, paid maternity/paternity leave
• Wellness programs

Working Hours: 40 hours per week with potential flexibility in work arrangements.

ASSUMPTION: As this is a remote role, salary and benefits may vary based on geographic location and proximity to clients or company offices.

📌 Applicant Insights

🔍 Company Context

Industry: Technology, Information and Media

Company Size: 11-50 employees, indicative of a close-knit working environment with direct access to leadership.

Founded: 2019

Company Description:

• Founded by leaders from Google's Automotive Retail Team
• Focused on direct and transparent digital advertising
• Values diversity, equity, and inclusion

Company Specialties:

• Digital advertising optimization
• Business intelligence solutions
• Automotive industry data utilization

Company Website: http://www.foundationdirect.com

ASSUMPTION: The company’s small yet expanding size allows for significant individual impact on company practices and client outcomes.

📊 Role Analysis

Career Level: Mid-level position with potential career growth into senior roles or specialist tracks.

Reporting Structure: Likely reports to Director of Business Intelligence or equivalent senior management.

Work Arrangement: Exclusively remote with client visits as necessary.

Growth Opportunities:

• Progression into senior account management roles
• Potential for expanded responsibilities in business intelligence
• Influence in product development and client interaction strategies

ASSUMPTION: The growth trajectory and career development possibilities are aligned with the company’s rapid expansion and market focus.

🌍 Location & Work Environment

Office Type: Remote working environment with potential client site visits.

Office Location(s): Headquarters in Ashburn, VA; opportunities in various U.S. locations

Geographic Context:

• Austin is a tech-centric city, ideal for industry networking
• Base offers a balance of work and lifestyle with vibrant culture
• Remote role allows flexibility in personal living arrangement

Work Schedule: Primarily standard working hours with occasional outside hours for client meetings

ASSUMPTION: Flexible arrangements may be tailored to meet client demands and time zones.

💼 Interview & Application Insights

Typical Process:

• Submit an online application with a current resume
• Initial phone or video screening by HR
• Technical interviews focusing on client management skills

Key Assessment Areas:

• Understanding of automotive digital advertising
• Client relationship management skills
• Ability to propose process improvements

Application Tips:

• Highlight direct automotive industry digital marketing experience
• Showcase adaptability and past success in remote roles
• Demonstrate proactive problem-solving abilities

ATS Keywords: Digital Advertising, Account Manager, Automotive Marketing, BI Tools, Client Engagement

ASSUMPTION: The application process is designed to gauge both cultural fit and technical acumen in digital marketing landscapes.

🛠️ Tools & Technologies

• Google Analytics and associated marketing tools
• Business intelligence platforms
• Dynamic digital ad campaign tools

ASSUMPTION: Proficiency in these tools is expected to effectively interpret data and provide actionable insights to clients.

👔 Cultural Fit Considerations

Company Values:

• Innovation-driven solutions
• Client-first strategies
• Commitment to a diverse and inclusive workplace

Work Style:

• Independent yet collaborative work ethic
• Proactive approach to client and internal challenges
• Adaptability to evolving market dynamics

Self-Assessment Questions:

• Do I have a passion for automotive digital innovations?
• Can I thrive in a fast-paced, startup environment?
• Am I comfortable managing client relationships remotely?

ASSUMPTION: Candidates aligned with a technology-first, client-centric approach are preferred.

⚠️ Potential Challenges

• Managing client expectations in a dynamic marketplace
• Balancing multiple client projects and timelines
• Navigating rapid changes in digital marketing technologies
• Maintaining work-life balance when working remotely

ASSUMPTION: Support exists for managing workload, but candidates must be independently driven in identifying and overcoming challenges.

📈 Similar Roles Comparison

• Roles in larger corporations may have more structured environments
• Smaller firms could offer tailored learning but fewer resources
• Cross-industry roles may not require specialized automotive knowledge

ASSUMPTION: Competitive positions may differ primarily in the scale and specificity of responsibilities related to the automotive sector.

📝 Sample Projects

• Launch a dynamic ad campaign for a key automotive client
• Improve customer engagement strategies through BI insights
• Facilitate a workshop for process improvements in account management

ASSUMPTION: Projects will often involve cross-functional collaboration with other departments.

❓ Key Questions to Ask During Interview

• How does Foundation Direct prioritize client feedback in product development?
• What growth opportunities does the company envision within the BI team?
• Can you describe the typical client journey post-onboarding?
• How does the company support remote employees in maintaining work-life balance?
• What role does data analytics play in client relationship management?

ASSUMPTION: Questions are designed to provide clarity on expectations and support resources available.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the company's careers page
• Include a well-crafted resume highlighting relevant experiences
• Ensure alignment with the job description and responsibilities
• Prepare adequately for interviews focusing on the role's key requirements
• Be ready to discuss specific experiences with digital advertising tools

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.