Account Manager | Boston

📌 Core Information

🔹 Job Title: Account Manager | Boston

🔹 Company: Foundation Direct

🔹 Location: Boston, Massachusetts, United States

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Remote Solely

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Driving client success within NCM and Business Intelligence divisions.
• Maximizing client value, engagement, and retention.
• Ensuring seamless onboarding and impactful consultations.
• Collaborating with cross-functional teams to suggest product enhancements.

ASSUMPTION: Since the job type is listed as on-site but also mentions a remote role, it's presumed the job allows flexibility in working arrangements based on project needs.

📋 Key Responsibilities

✅ Lead and oversee client consultations and office hours.

✅ Provide clients with insights from reporting platforms.

✅ Improve the support model through tracking, better processes, and innovation.

✅ Represent the brand with professionalism and energy.

✅ Mentor new team members as support needs grow.

✅ Collaborate with teams like Sales, Marketing, and Product.

✅ Maintain up-to-date internal process documentation.

✅ Own BI auto group relationships.

ASSUMPTION: The job will likely require strong client interaction skills and a high level of adaptability due to the dynamic nature of the startup environment.

🎯 Required Qualifications

Education: Bachelor’s degree in Business, Marketing, Communication, or related field (OR relevant work experience).

Experience: Minimum of 3 years’ client-facing experience in the automotive DigAd industry.

Required Skills:

• Strong understanding of auto dealership dynamics.
• Proficiency with digital marketing tools and Google Analytics.
• Exceptional communication and interpersonal skills.

Preferred Skills:

• High energy and a positive attitude.
• Exceptional multitasking and time management abilities.

ASSUMPTION: Preferred skills are valued in fast-growing teams and contribute to a positive work environment. They are likely as important as the required skills for success in this role.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Medical, dental, and vision insurance.
• 401(k) matching.
• Wellness programs and paid time off.
• Maternity/paternity leave.

Working Hours: 40 hours per week

ASSUMPTION: Benefits and salary structure suggest a competitive package in line with industry standards for dynamic startups.

📌 Applicant Insights

🔍 Company Context

Industry: Technology, Information, and Media

Company Size: 11-50 employees (small to medium-sized, encouraging collaborative culture)

Founded: 2019

Company Description:

• Empowers Automotive Dealers with digital solutions.
• Streamlines marketing directly with top media partners like Google.
• Focus on transparency in advertising fees and reporting.

Company Specialties:

• Digital Advertising
• Automotive Marketing
• Business Intelligence

Company Website: http://www.foundationdirect.com

ASSUMPTION: Given the founders' background with Google, the company likely values innovation and technological proficiency highly.

📊 Role Analysis

Career Level: Mid-level, aligned with required experience.

Reporting Structure: Reports likely to a supervisor within the Business Intelligence Team.

Work Arrangement: Flexible; primarily remote but with potential on-site responsibilities.

Growth Opportunities:

• Potential to influence product enhancements.
• Opportunities to mentor new team members.
• Ability to develop strong client relationships and networking.

ASSUMPTION: The role offers growth in a fast-paced environment where adaptability and initiative are valued.

🌍 Location & Work Environment

Office Type: Modern, technology-driven environment.

Office Location(s): Primarily Boston, MA, with remote flexibility.

Geographic Context:

• Boston is a hub for technology and innovation.
• Located in a thriving metropolitan area.
• Access to a wide network of professionals in related fields.

Work Schedule: Standard business hours, with potential for flexible arrangements.

ASSUMPTION: The company's small size and tech focus support a dynamic and innovative office culture even in remote settings.

💼 Interview & Application Insights

Typical Process:

• Submit an online application with a current resume.
• Initial screening by the recruitment team.
• Potential interview with team leaders or managers.

Key Assessment Areas:

• Client management capabilities.
• Analytical skills and use of digital tools.
• Communication and professionalism.

Application Tips:

• Tailor your resume to highlight relevant experiences and skills.
• Prepare to discuss digital marketing and client engagement strategies.
• Demonstrate a strong understanding of the automotive digital landscape.

ATS Keywords: Client Management, Digital Advertising, Business Intelligence, Google Analytics, Process Improvement

ASSUMPTION: The company uses clear metrics and assessments to ensure candidates can thrive in a dynamic environment.

🛠️ Tools & Technologies

• Google Analytics
• Dynamic Digital Ad Platforms
• Business Intelligence Tools

ASSUMPTION: Proficiency in industry-standard tools and analytical tools is crucial to fulfilling the core responsibilities effectively.

👔 Cultural Fit Considerations

Company Values:

• Innovation and creativity.
• Client-centricity and transparency.
• Commitment to diversity and inclusion.

Work Style:

• Dynamic and adaptable.
• Collaborative across departments.
• Proactive and self-motivated.

Self-Assessment Questions:

• Am I comfortable working in a fast-paced, startup environment?
• Do I thrive in roles requiring collaboration and innovation?
• Are my skills aligned with cutting-edge digital tools and platforms?

ASSUMPTION: Cultural fit is essential for success in this role given its dynamic nature and the company's startup culture.

⚠️ Potential Challenges

• Balancing multiple client relationships and expectations.
• Adapting to a rapidly changing startup environment.
• Mentoring new team members while managing own tasks.
• Staying updated on digital marketing advancements.

ASSUMPTION: Challenges are typical for roles within growing companies but also present opportunities for learning and advancement.

📈 Similar Roles Comparison

• May require broader client interaction than typical account management roles in larger corporations due to team size.
• Possibility for a greater influence on product development due to startup culture.
• Likely offers a more entrepreneurial experience given the company's small size.

ASSUMPTION: Similar roles in larger companies might not offer the same level of direct impact or influence on company direction.

📝 Sample Projects

• Designing a digital campaign that reflects dealer inventory and pricing dynamically.
• Developing a new process for measuring and tagging digital properties.
• Collaborating with product teams on enhancing platform features.

ASSUMPTION: Projects are collaborative and data-intensive, integrating digital marketing with business intelligence for robust client solutions.

❓ Key Questions to Ask During Interview

• What are the primary goals for this role in the next 6-12 months?
• How does Foundation Direct support career growth and development?
• Can you describe the team structure and our role within it?
• What challenges should I anticipate in the first 90 days?
• How are success and contributions measured within this role?

ASSUMPTION: Questions target understanding role expectations, team dynamics, and growth opportunities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Include an updated resume showcasing relevant experience.
• Prepare a cover letter aligning your goals with the company mission.
• Be ready for potential digital interviews or assessments.
• Follow up with the recruiter if you haven't heard back within 10 days.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.