T

Account Manager / Diagnostik

Thermo Fisher Scientific
Full-time
Remote
Worldwide
πŸ’Ό Account Management

πŸ“Œ Core Information

πŸ”Ή Job Title: Account Manager / Diagnostik

πŸ”Ή Company: Thermo Fisher Scientific

πŸ”Ή Location: Austria

πŸ”Ή Job Type: Remote

πŸ”Ή Category: πŸ’Ό Account Management

πŸ”Ή Date Posted: Mon Mar 31 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: True

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Maintaining and expanding customer relationships
  • Identifying new business opportunities
  • Ensuring customer satisfaction
  • Coordinating between customers and internal teams to provide optimal solutions and services

ASSUMPTION: This summary assumes the role does not extensively include direct sales but focuses more on customer management and support, since these are traditionally key aspects of account management roles instead of pure sales positions.

πŸ“‹ Key Responsibilities

βœ… Provide scientific consultation to laboratory and clinical customers

βœ… Independently develop and execute projects

βœ… Expand and maintain professional networks

βœ… Conduct product presentations and support product introductions to clients

βœ… Manage geographic territory, market, and competitive analysis

βœ… Acquire new customers

βœ… Initiate, design, organize, and participate in educational events and congresses

βœ… Represent the company at exhibitions and congresses

ASSUMPTION: Tasks such as "initiating and organizing educational events" imply a degree of independence and suggest that the role is highly autonomous with strategic importance in customer engagement initiatives.

🎯 Required Qualifications

Education: Completed degree in a natural science discipline

Experience: Experience in sales, preferably in the diagnostics market

Required Skills:

  • Customer Relationship Management
  • Project Management
  • Scientific Consulting

Preferred Skills:

  • Knowledge in immunology and/or protein chemistry
  • Effective communication and presentation skills in German and English

ASSUMPTION: It is assumed that proficiency in German and English is essential given the primary location and international work environment specifics.

πŸ’° Compensation & Benefits

Salary Range: At least €2,471 monthly (full-time, 38.5 hours per week) with potential for overpayment based on experience and skills

Benefits:

  • Innovative, future-oriented workplace
  • Attractive social benefits
  • Free parking and convenient transportation links

Working Hours: Standard schedule, Monday to Friday, 40 hours a week

ASSUMPTION: The industry standard within biotechnology suggests flexible working details might be available but were not explicitly stated in the description.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Biotechnology Research

Company Size: Over 100,000 employees, indicating diverse opportunities and global career advancement potential

Founded: Not specified

Company Description:

  • Global leader in scientific services
  • Specializes in providing innovative technologies and services
  • Annual revenue of approximately $40 billion

Company Specialties:

  • Analytical Instruments
  • Laboratory Equipment
  • Specialty Diagnostics

Company Website: https://www.thermofisher.com

ASSUMPTION: The large workforce and significant revenue imply a stable corporate environment with ample resources for R&D and growth.

πŸ“Š Role Analysis

Career Level: Mid-level professional, ideally suited for those with previous sales and account management experience

Reporting Structure: Typically reports to a regional or departmental sales manager

Work Arrangement: Remote work flexibility, potential for on-site meetings when required

Growth Opportunities:

  • Advancement into senior account management roles
  • Opportunities to lead projects and initiatives
  • Potential horizontal moves within Thermo Fisher’s divisions

ASSUMPTION: Given the company's size and industry, cross-functional opportunities in other related departments are likely.

🌍 Location & Work Environment

Office Type: Remote with occasional on-site visits

Office Location(s): Primarily operating within Austria, with support from international branches

Geographic Context:

  • Dynamic biotechnology landscape in Austria
  • Proximity to diverse European markets
  • Access to international conferences and events

Work Schedule: Standard office hours, Monday to Friday

ASSUMPTION: The remote nature of this job heavily relies on digital communication tools and virtual team collaboration.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial online application and resume submission
  • Preliminary phone or video interview with HR
  • Technical or case-study assessment

Key Assessment Areas:

  • Customer relationship and management skills
  • Technical knowledge and application in diagnostics
  • Problem-solving and strategic thinking

Application Tips:

  • Highlight relevant science disciplines and sales experience
  • Emphasize networking abilities and project management skills
  • Showcase adaptability and innovation in problem-solving scenarios

ATS Keywords: Diagnostics, Customer Relationship Management, Project Management, Immunology, Protein Chemistry

ASSUMPTION: Engaging cover letters that showcase cultural fit and passion for the role could be advantageous in standing out.

πŸ› οΈ Tools & Technologies

  • CRM software for customer relationship management
  • Scientific analysis tools specific to diagnostics
  • Presentation software for product introductions and events

ASSUMPTION: Familiarity with general office software suites and scientific data analysis platforms will be beneficial.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity in scientific pursuits
  • Commitment to customer success
  • Innovation and continuous improvement

Work Style:

  • Collaborative and team-oriented
  • Independent and self-motivated work ethic
  • Adaptable to both structured and dynamic environments

Self-Assessment Questions:

  • How do you handle demanding and diverse client needs?
  • What strategies do you employ for expanding professional networks?
  • How do you maintain excellence in independent project delivery?

ASSUMPTION: Cultural cohesion in a global team setup suggests employees should value diversity and inclusiveness.

⚠️ Potential Challenges

  • Balancing diverse client demands across multiple projects
  • Adapting sales strategies to a fast-paced and evolving diagnostics market
  • Communicating effectively across international teams
  • Maintaining continuous learning to keep up with scientific advancements

ASSUMPTION: The dynamic nature of the diagnostics sector may present unforeseen challenges requiring proactive and quick adjustments.

πŸ“ˆ Similar Roles Comparison

  • Typically involves more travel compared to standard account management positions
  • Higher emphasis on scientific expertise than in general sales roles
  • Requires robust networking capabilities alongside technical sales skills

ASSUMPTION: The role is uniquely tailored for individuals with a solid background in science combined with strong sales acumen.

πŸ“ Sample Projects

  • Developing and managing a client-specific diagnostic tool
  • Organizing a regional workshop on new diagnostic technologies
  • Launching a new diagnostic product line to hospital networks

ASSUMPTION: Project examples assume a leading role in both strategic planning and execution phases, reflective of a mid-level manager's responsibilities.

❓ Key Questions to Ask During Interview

  • What are the key success metrics for this position?
  • How does the company support continual learning and development in this role?
  • Can you describe a typical day for someone in this position?
  • How are interdepartmental communications facilitated in remote settings?
  • What unique challenges has the team encountered in the past year?

ASSUMPTION: Questions focus on integrating personal success with team achievements, vital in complex organizational structures.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Ensure your resume is tailored to highlight relevant experience and skills
  • Follow up via email if no response is received within two weeks
  • Prepare for potential online assessment tests
  • Stay updated on industry trends that may impact the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.