Account Manager - Emilia Romagna

📌 Core Information

🔹 Job Title: Account Manager - Emilia Romagna

🔹 Company: Deliveroo

🔹 Location: Bologna, Emilia-Romagna, Italy

🔹 Job Type: On-site

🔹 Category: Account Management

🔹 Date Posted: April 2, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Building and maintaining strong relationships with restaurant partners.
• Utilizing data-driven insights for business development and strategic consulting.
• Collaborating with internal departments to enhance consultancy services.
• Being part of a dynamic team committed to business growth and innovation.

ASSUMPTION: This role demands frequent interaction with clients, hence strong interpersonal and communication skills are critical. The position also likely requires the ability to interpret data and apply analytical skills for business improvements.

📋 Key Responsibilities

✅ Managing a portfolio of restaurant brands to build lasting relationships.

✅ Monitoring performance, providing analysis, and improving satisfaction metrics.

✅ Negotiating contract terms to enhance quality and financial performance.

✅ Planning and executing strategies for improved performance and market share.

✅ Overseeing the P&L perimeter to identify opportunities and risks.

ASSUMPTION: The role likely requires frequent collaboration with cross-functional teams such as operations, marketing, and product to align on growth strategies, as it was emphasized in the original job listing.

🎯 Required Qualifications

Education: Not specified

Experience: At least 3 years in account management or sales.

Required Skills:

• Account Management
• P&L Knowledge
• Negotiation Skills

Preferred Skills:

• Experience in Horeca/restaurants/food market
• Fluency in English

ASSUMPTION: Given the location and nature of the work, fluency in Italian is likely essential, despite not being explicitly stated. Additionally, a background in data analysis and consultancy may be beneficial.

💰 Compensation & Benefits

Salary Range: Not specified, typically competitive within the industry

Benefits:

• Healthcare coverage
• Parental leave and pension plans
• Generous annual leave, including time for charity work

Working Hours: 40 hours per week, mostly standard business hours with possible flexibility

ASSUMPTION: Benefits are tailored according to local standards and regulatory requirements, which suggests a focus on employee satisfaction and well-being. Prospective applicants should confirm specific benefits with the recruiter.

📌 Applicant Insights

🔍 Company Context

Industry: Internet Marketplace Platforms, focusing on food delivery and logistics

Company Size: 1,001-5,000 employees, offering a balance between resources and agility

Founded: 2013, with significant growth and innovation in the food delivery space

Company Description:

• Delivers food and groceries for approximately 176,000 partners
• Operates globally across 9 markets with a technology-driven focus
• Headquartered in London, expanding rapidly in diverse markets

Company Specialties:

• Food and restaurant delivery
• Local logistics and technology
• Consumer satisfaction in delivery services

Company Website: https://deliveroo.co.uk

ASSUMPTION: The company's fast-paced and innovative environment suits professionals who thrive in dynamic, tech-driven contexts. Expect opportunities for international collaboration and development.

📊 Role Analysis

Career Level: Mid-level professional with room for growth into senior management

Reporting Structure: Reports to the Regional Manager, implies potential for mentorship and career development

Work Arrangement: On-site with potential travel within the region

Growth Opportunities:

• Leadership roles in account management or related departments
• Opportunities to drive strategic initiatives and innovations
• Possibilities for internal advancement given the company’s expansion

ASSUMPTION: The role likely supports career growth through leadership experience, exposure to cross-functional teams, and involvement in strategic decisions. These opportunities are suitable for proactive individuals eager to make an impact.

🌍 Location & Work Environment

Office Type: Professional office setting with a collaborative atmosphere

Office Location(s): Bologna, a major city offering rich cultural heritage and business opportunities

Geographic Context:

• Bologna is a vibrant city with a strong culinary tradition.
• Located in the prosperous Emilia-Romagna region, providing economic dynamism.
• Accessible transportation networks increase ease of business travel.

Work Schedule: Primarily weekdays with occasional flexibility required based on business needs

ASSUMPTION: The job is primarily office-based, leveraging Bologna's strong commercial infrastructure for regional account management. This setting likely involves fostering local partnerships and collaborations.

💼 Interview & Application Insights

Typical Process:

• Initial application and CV screening
• Phone or video interview with HR
• Technical interview focusing on specific account management skills

Key Assessment Areas:

• Experience in account management and sales strategies
• Ability to build and maintain commercial relationships
• Proficiency in data analysis and negotiation skills

Application Tips:

• Highlight relevant experience in account management and sales.
• Prepare examples of data-driven decision-making.
• Demonstrate understanding of the food and delivery market trends.

ATS Keywords: Account Management, Sales, Negotiation, P&L, Horeca, Data Analysis, Market Strategy

ASSUMPTION: The application process likely emphasizes analytical skills and relationship management given the job's strategic focus and industry context. Tailor applications to show readiness for these demands.

🛠️ Tools & Technologies

• CRM software for managing client interactions
• Data analytics tools for performance metrics evaluation
• Project management platforms to coordinate tasks and initiatives

ASSUMPTION: Familiarity with common industry tools like CRM and data analytics platforms is presumed essential for this role. Candidates should be prepared to demonstrate proficiency or adaptability in these areas.

👔 Cultural Fit Considerations

Company Values:

• Innovation and agility in operations
• Commitment to customer satisfaction and service excellence
• Promoting diversity and inclusivity within the workplace

Work Style:

• Emphasis on collaborative teamwork and autonomy
• Encouragement of new ideas and quick adaptability
• Focus on building strategic and sustainable relationships

Self-Assessment Questions:

• Am I adaptable to working in a fast-paced environment?
• Can I leverage data to foster client relationships and business expansion?
• Do I value diversity and how it enhances team dynamics?

ASSUMPTION: Deliveroo seeks innovative and collaborative individuals. The role fits those who value diversity and can drive strategic client relationships while embracing fast-paced, dynamic changes.

⚠️ Potential Challenges

• Navigating rapid industry changes and competitive pressures
• Balancing multiple client demands with strategic objectives
• Maintaining high performance metrics amidst varied client expectations
• Integrating and coordinating efforts across global teams

ASSUMPTION: The role will demand resilience and proactive problem-solving given the industry dynamics and regional responsibilities. Candidates should be ready for challenges and committed to growth.

📈 Similar Roles Comparison

• Compared to other regional account management positions, this role offers more direct consultation with restaurant brands.
• Positions at larger companies may offer less autonomy but more resource access.
• The role may offer higher potential growth opportunities in emerging markets.

ASSUMPTION: This role stands out due to its emphasis on strategic consultancy to restaurant partners, setting it apart within the account management spectrum. It suits those looking for hands-on strategy experience.

📝 Sample Projects

• Developing a market entry strategy for new restaurant brands
• Executing a performance improvement project using data analytics
• Negotiating partnership terms to enhance service delivery

ASSUMPTION: These projects are inferred from the company’s focus on data-driven insights and strategic partnership growth, reflective of the role’s core responsibilities.

❓ Key Questions to Ask During Interview

• What metrics are most important for assessing account success?
• How does the company support employee growth and development?
• What are recent successful strategies used with key restaurant partners?
• What innovations are expected in the account management role?
• How does this role integrate with global team efforts?

ASSUMPTION: These questions are designed to provide insight into success factors, career progression, and the company’s strategic direction, essential for informed role evaluation.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the company’s career portal.
• Ensure your resume and cover letter highlight relevant experience and skills.
• Prepare examples of past achievements in account management.
• Research Deliveroo's market position and recent developments.
• Be ready to discuss how you can contribute to team and client growth.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.