Account Manager II

📌 Core Information

🔹 Job Title: Account Manager II

🔹 Company: Renaissance

🔹 Location: Louisville, Kentucky, United States

🔹 Job Type: Remote

🔹 Category: 💼 Account Management

🔹 Date Posted: Wed Apr 02 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: True

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Managing and selling Renaissance Learning’s products and services within a specified territory
• Achieving revenue goals through proactive engagement in new business, customer renewals, cross-sell, and up-sell activities
• Developing customer relationships to ensure customer loyalty and business value expansion
• Frequent travel for customer engagements and industry events within the Kentucky area

ASSUMPTION: The role requires significant interaction with educational institutions, leveraging Renaissance's products to enhance student learning. Travel is essential due to the need for face-to-face client management in education settings.

📋 Key Responsibilities

✅ Drive new business, cross-sell, and up-sell opportunities

✅ Maintain high product renewal rates and cultivate long-term customer relationships

✅ Act as the primary account contact, increasing customer loyalty and expanding business

✅ Collaborate with Customer Success and Account Executive teams

ASSUMPTION: Responsibilities focus heavily on account management, requiring a strong understanding of the educational industry's specific needs and purchasing processes.

🎯 Required Qualifications

Education: Not specified

Experience: Minimum of 4 years in sales

Required Skills:

• Sales experience in a similar role
• Proficiency in collaboration tools (e.g., Outlook, Slack, Microsoft Teams)
• Familiarity with CRM and other sales technologies

Preferred Skills:

• Experience in education sales
• Resourcefulness and creative problem-solving skills

ASSUMPTION: Candidates are expected to have experience in sales roles, with a preference for those who have worked in the education sector, providing them insight into client needs within this space.

💰 Compensation & Benefits

Salary Range: $61,800 - $85,000 base, with a total target compensation of $123,000-158,000

Benefits:

• World-class health benefits including medical, dental, and vision
• 401(k) with company match
• Generous parental leave and tuition reimbursement

Working Hours: 40 hours per week, with travel flexibility

ASSUMPTION: Compensation reflects competitive market rates for account management roles in the ed-tech sector. The emphasis on flexibility indicates possible variation in scheduled hours due to travel commitments.

📌 Applicant Insights

🔍 Company Context

Industry: Primary and Secondary Education, specializing in educational technology

Company Size: 1,001-5,000 employees, indicating a mid-sized company with global reach

Founded: 1986, with a robust history of innovation in educational solutions

Company Description:

• Global leader in K-12 education solutions
• Awards for a strong company culture and innovative product offerings
• Wide adoption of solutions in the US and internationally

Company Specialties:

• Data-driven instruction and personalized learning
• Comprehensive assessment solutions like Star Assessments
• Support for diverse educational needs including MTSS and social-emotional learning

Company Website: https://www.renaissance.com/

ASSUMPTION: The applicant is expected to embrace a company-oriented towards innovation and educational excellence, driving student success through technology.

📊 Role Analysis

Career Level: Mid-to-Senior level position, fitting experienced professionals seeking growth in account management

Reporting Structure: Likely reports to a regional sales manager or director

Work Arrangement: Primarily remote with regular travel, providing balance between flexibility and client interaction

Growth Opportunities:

• Expanding client relationships and market presence
• Potential to progress within the sales hierarchy
• Ability to develop strategic sales initiatives

ASSUMPTION: The position provides substantial growth opportunities for those interested in advancing within a leading educational technology company.

🌍 Location & Work Environment

Office Type: Though remote, may involve visits to customer sites or Renaissance's offices as needed

Office Location(s): Headquarters in Wisconsin Rapids, Wisconsin, with possible operations across other U.S. locations for collaboration

Geographic Context:

• Focus on Kentucky territory for client engagements
• Remote work offers flexibility in residing outside major city centers
• Ability to leverage remote technologies for working efficiently with the team

Work Schedule: Regular business hours with adjustments for travel demands

ASSUMPTION: The candidate can expect a flexible work environment, supporting work-life balance through remote working capabilities.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Phone or video interview with HR
• Technical/sales interview with team members
• Final interview with senior management

Key Assessment Areas:

• Sales acumen and experience
• Understanding of the education sector
• Cultural fit with company values

Application Tips:

• Emphasize sales successes, especially in education
• Demonstrate knowledge of Renaissance's products
• Highlight adaptability and self-driven success

ATS Keywords: Sales, Account Management, Education Technology, CRM, Customer Relationships

ASSUMPTION: The applicant should be prepared to discuss in-depth sales strategies and experiences that align with educational clients' needs in a competitive market.

🛠️ Tools & Technologies

• CRM Platforms (e.g., Salesforce, MS Dynamics)
• Collaboration Tools (e.g., Outlook, Slack)
• Educational Technology Solutions (Renaissance products)

ASSUMPTION: Familiarity with leading sales and collaboration tools is expected to effectively manage client relationships and communicate within teams.

👔 Cultural Fit Considerations

Company Values:

• Trust and teamwork
• Commitment to innovation and excellence
• Ownership and proactive action

Work Style:

• Result-driven approach
• Collaborative and communicative practice
• Resourceful problem-solving capabilities

Self-Assessment Questions:

• How do I handle client relationship management in a remote setting?
• What experience do I have in consultative sales within the education sector?
• How do I contribute to a culture that embraces customer trust and collaboration?

ASSUMPTION: Applicants should be prepared to integrate into a culture focused on educational enhancement and collaborative success.

⚠️ Potential Challenges

• Balancing remote work with on-site client demands
• Adapting sales strategies to various educational environments
• Managing multiple priorities and deadlines
• Engaging educational stakeholders for long-term partnerships

ASSUMPTION: The primary challenge lies in effectively communicating value and maintaining strong client relationships across diverse educational customers in a remote setting.

📈 Similar Roles Comparison

• Similar account management roles require less domain-specific knowledge
• Less emphasis on education-specific sales in standard account management
• Other roles may not expect extensive travel

ASSUMPTION: Comparing to broader account management roles highlights the unique emphasis on education-focused sales and remote management skills required here.

📝 Sample Projects

• Developing a sales strategy for new product launch in K-12 districts
• Executing a large-scale customer renewal campaign
• Leveraging CRM data to forecast sales opportunities

ASSUMPTION: Project examples reflect strategic sales initiatives in education, leveraging Renaissance's product capabilities.

❓ Key Questions to Ask During Interview

• What strategies are you employing for market expansion in educational technology?
• How is success measured in this role, particularly in remote settings?
• Can you describe the most successful client engagement you’ve seen here?
• What challenges have past account managers faced?
• How does Renaissance support continuous learning and development for its employees?

ASSUMPTION: Candidates should inquire about strategic direction, success metrics, and support structures to gauge alignment with their career aspirations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Include detailed examples of past sales successes
• Prepare to discuss your adaptation to educational client needs
• Illustrate how you align with Renaissance's mission and values
• Follow-up with thoughtful questions about the role and company culture

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.