Account Manager - Surgical

📌 Core Information

🔹 Job Title: Account Manager - Surgical

🔹 Company: ZEISS Group

🔹 Location: United Kingdom

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Driving sales of surgical and diagnostic products in clinical settings
• Developing and managing key accounts
• Executing targeted sales plans and following leads from marketing activities
• Maintaining high levels of customer satisfaction

ASSUMPTION: The role focuses heavily on on-site client interaction and relationship management, given the focus on sales and account development in a geographically specific area.

📋 Key Responsibilities

✅ Drive sales of surgical and diagnostic product ranges in clinical settings

✅ Organize product demonstrations and convert sales opportunities

✅ Develop and manage key accounts, including presentations and proposals

✅ Project and forecast sales, maintain CRM accuracy, and provide market insights

✅ Represent the company at industry events and maintain customer satisfaction

ASSUMPTION: Responsibilities include significant travel within the designated territory to maintain client relationships and project management around sales campaigns.

🎯 Required Qualifications

Education: Not specified, but likely preference for degrees in Business, Marketing, or Healthcare-related fields

Experience: Proven sales success in the healthcare industry

Required Skills:

• Sales success in healthcare
• Strong knowledge of ophthalmic equipment
• Customer relationship management
• Market trend analysis and product demonstration

Preferred Skills:

• Experience in clinical settings
• Understanding of theatre environments

ASSUMPTION: Candidates should be adaptable and able to work independently while also excelling in collaborative team environments.

💰 Compensation & Benefits

Salary Range: Not specified, likely competitive within the healthcare sales industry

Benefits:

• Comprehensive healthcare benefits
• Career development opportunities
• Performance bonuses

Working Hours: 40 hours per week, with potential flexibility for client meetings and events

ASSUMPTION: ZEISS likely offers a strong benefits package, as evidenced by their reputation and industry standards, but exact details should be confirmed.

📌 Applicant Insights

🔍 Company Context

Industry: Optics and optoelectronics, driving innovation across multiple technology segments

Company Size: 10,001+ employees, offering robust resources and global reach

Founded: 1846, with a long history of technology leadership

Company Description:

• Leader in optical and optoelectronics industries
• Global presence with over 46,000 employees
• Committed to scientific advancement through the Carl Zeiss Foundation

Company Specialties:

• Optics and precision mechanics
• Medical technology
• Semiconductor manufacturing technology

Company Website: www.zeiss.com/publisher

ASSUMPTION: ZEISS, with its large scale and extensive history, supports a wide range of career paths and personal development opportunities.

📊 Role Analysis

Career Level: Mid-level, suitable for experienced professionals aiming to deepen industry expertise

Reporting Structure: Likely reports to a regional sales director or manager

Work Arrangement: Primarily on-site with regional travel

Growth Opportunities:

• Advancement to senior account roles
• Potential transition to regional management
• Expansion into global sales roles

ASSUMPTION: The role offers strong growth potential within ZEISS's globally expanding operations, particularly for individuals demonstrating high performance and initiative.

🌍 Location & Work Environment

Office Type: Regional offices, supporting client-centric tasks

Office Location(s): Between Gloucestershire and Cambridgeshire, based on territory coverage

Geographic Context:

• Significant client-facing responsibilities in various clinical settings
• Requires travel within the territory for meetings and events
• Opportunity to build diverse professional networks

Work Schedule: Standard weekday hours with flexibility for client commitments

ASSUMPTION: The role necessitates extensive coordination of on-site and client interactions, requiring a proactive and adaptable work schedule.

💼 Interview & Application Insights

Typical Process:

• Initial online application and resume review
• Phone screening with HR representative
• First-round interview focusing on experience and role fit
• Second-round interview for skills demonstration and strategic thinking
• Final assessment and offer discussion

Key Assessment Areas:

• Sales achievements in healthcare
• Technical knowledge of ophthalmic products
• Strategic account management capabilities

Application Tips:

• Highlight specific sales achievements in past roles
• Demonstrate knowledge of ophthalmic equipment and clinical environments
• Prepare examples of account management successes

ATS Keywords: Sales Success, Ophthalmic Equipment, Account Management, CRM, Customer Satisfaction

ASSUMPTION: The structured interview process reflects ZEISS's thorough approach to identifying candidates who align with their high-performance culture.

🛠️ Tools & Technologies

• Customer Relationship Management (CRM) systems
• Market analytics software
• Product demonstration tools and software

ASSUMPTION: Proficiency in CRM and sales tools is crucial for success in effectively managing customer data and sales pipelines.

👔 Cultural Fit Considerations

Company Values:

• Innovation and excellence in optics
• Commitment to scientific progress and sustainability
• Collaboration and integrity

Work Style:

• Proactive and self-motivated
• Customer-focused and relationship-driven
• Adaptable to changing market dynamics

Self-Assessment Questions:

• Do I have a strong track record in healthcare sales?
• Can I manage key accounts with minimal supervision?
• Am I able to thrive in a dynamic and competitive industry?

ASSUMPTION: The role requires a high degree of autonomy and client management where innovative thinkers and proactive problem solvers will excel.

⚠️ Potential Challenges

• Managing a large territory with diverse client needs
• Achieving sales targets in a competitive market
• Adapting to varying client environments and requirements
• Balancing fieldwork with administrative responsibilities

ASSUMPTION: Successful candidates will need strong organizational skills to manage the varied demands of the role efficiently.

📈 Similar Roles Comparison

• Higher emphasis on client relationship building compared to standard sales roles
• Greater technical knowledge required than typical account management positions
• Potential for more travel than other roles in account management fields

ASSUMPTION: This role provides a blend of sales and technical expertise, setting it apart from traditional account management roles.

📝 Sample Projects

• Launching new ophthalmic product lines in clinical settings
• Developing sales strategies for high-stake accounts
• Leading training sessions for clients on new technologies

ASSUMPTION: The projects likely involve collaborative efforts across multiple departments given the interdisciplinary nature of the technologies involved.

❓ Key Questions to Ask During Interview

• How does ZEISS support ongoing professional development?
• What are the key metrics used to evaluate success in this role?
• Can you describe the team dynamics within the sales department?
• What are the most significant challenges currently faced by the team?
• How does the company ensure product innovation keeps pace with industry demands?

ASSUMPTION: These questions are designed to provide deeper insight into company culture, expectations, and future opportunities for growth.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the ZEISS careers page
• Ensure your CV highlights relevant healthcare sales experience
• Include a cover letter addressing key responsibilities and qualifications
• Prepare for interviews by reviewing industry trends in optics and optoelectronics
• Reach out to current or former ZEISS employees for insights

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.