📌 Core Information
🔹 Job Title: Account Officer - Calasiao, Pangasinan
🔹 Company: Metrobank
🔹 Location: Calasiao, Pangasinan, Philippines
🔹 Job Type: On-site
🔹 Category: Banking & Finance
🔹 Date Posted: July 3, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing loan booking/release from approval to compliance
- Ensuring compliance to regulatory and credit policies of the Bank
- Driving the booking of approved loans
- Facilitating loan document signing and regular coordination with clients/branches
- Contributing to the enhancement and implementation of loan programs
ASSUMPTION: This role involves a high level of client interaction and requires strong communication skills, attention to detail, and the ability to multitask and manage multiple loan processes simultaneously.
📋 Key Responsibilities
✅ Manage loan booking/release from approval to compliance
✅ Ensure compliance to regulatory and credit policies of the Bank
✅ Drive the booking of approved loans
✅ Confirm approval terms and conditions with clients/branches
✅ Pre-screen loan and collateral documents as to completeness and sufficiency
✅ Facilitate loan document signing and regular coordination with clients/branches
✅ Liaise with internal and external clients for the submission of documents or perform any process necessary for booking of the loan
✅ Provide clients/branches with regular updates on the status of loan booking
✅ Track and monitor document deficiencies and follow up submission as deemed necessary
✅ Handle pre-booking related inquiries, requests, and concerns
✅ Contribute to the enhancement and implementation of loan programs
✅ Recommend policy, process, and system improvement of the Department/Division
✅ Perform other related functions that may be assigned from time to time
ASSUMPTION: This role requires a high level of organization, attention to detail, and the ability to manage multiple tasks and deadlines effectively.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Finance, or a related field
Experience: 1-2 years of experience in banking, specifically with auto and home loan products
Required Skills:
- Loan management
- Client coordination
- Document handling
- Regulatory compliance
- Credit policies
- Communication
- Problem-solving
- Policy improvement
Preferred Skills:
- Familiarity with banking software and systems
- Bilingual (English and Filipino)
ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite and strong computer literacy skills are likely required for this role.
💰 Compensation & Benefits
Salary Range: PHP 25,000 - 35,000 per month (Estimated based on industry standards for entry-level banking roles in the Philippines)
Benefits:
- Health insurance
- Retirement plan
- Employee discounts
- Training and development opportunities
Working Hours: 8:00 AM - 5:00 PM, Monday - Friday (40 hours per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Banking & Finance
Company Size: 10,001+ employees (Large enterprise)
Founded: 1962
Company Description:
- Metrobank is the country’s premiere universal bank with the largest consolidated network of over 870 branches and over 1,900 automated teller machines nationwide
- A recognized leader in the country’s banking industry, Metrobank has become the trusted banking partner, staying true to its promise of keeping you in good hands
- The driving force of Metrobank’s success is its people who are committed to product quality and service excellence; practice strong work ethics and good governance
Company Specialties:
- Commercial Banking
- Consumer Lending
- Trade Products and Finance
- Investments Management
- Cash Management
- Treasury
- Personal Banking
- SME Banking
Company Website: https://www.metrobank.com.ph
ASSUMPTION: Metrobank is a well-established financial institution with a strong reputation in the Philippines, offering a wide range of banking and financial services to both individual and corporate clients.
📊 Role Analysis
Career Level: Entry-level (Junior Officer)
Reporting Structure: This role reports directly to the Head of Loan Operations or a similar position
Work Arrangement: On-site, full-time
Growth Opportunities:
- Progression to senior officer or management roles within the loan operations department
- Cross-functional moves to other departments, such as retail banking or corporate banking
- Training and development opportunities to enhance skills and knowledge in banking and finance
ASSUMPTION: As a large enterprise, Metrobank offers numerous growth and development opportunities for employees who demonstrate strong performance and potential.
🌍 Location & Work Environment
Office Type: Corporate office
Office Location(s): Calasiao, Pangasinan
Geographic Context:
- Calasiao is a first-class municipality in the province of Pangasinan, Philippines
- The office is located in a commercial area with nearby amenities and public transportation
- The province of Pangasinan is known for its rich history, culture, and natural resources
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM (40 hours per week)
ASSUMPTION: The work environment is likely to be fast-paced and dynamic, with a strong focus on customer service and regulatory compliance.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final interview with the department head or HR representative
Key Assessment Areas:
- Problem-solving skills
- Communication and interpersonal skills
- Attention to detail and organizational skills
- Knowledge of banking and loan operations
Application Tips:
- Highlight relevant experience and skills in your resume, focusing on loan management, client coordination, and regulatory compliance
- Prepare examples of your problem-solving skills and how you've handled multiple tasks and deadlines in previous roles
- Demonstrate your enthusiasm for the role and Metrobank's mission and values
ATS Keywords: Loan management, client coordination, document handling, regulatory compliance, credit policies, banking, finance, problem-solving, policy improvement
ASSUMPTION: As a large enterprise, Metrobank may use an Applicant Tracking System (ATS) to screen and manage job applications. Including relevant keywords in your resume can help your application pass through the ATS and increase your chances of being considered for an interview.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Banking software and systems (e.g., Metrobank's proprietary systems)
- Email and calendar management tools
ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite and familiarity with banking software and systems are likely required for this role.
👔 Cultural Fit Considerations
Company Values:
- Customer delight
- Teamwork
- Passion for results
- Integrity
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on achieving targets
- Adaptable and open to change
- Committed to continuous learning and improvement
Self-Assessment Questions:
- Do you have strong communication and interpersonal skills, with the ability to build and maintain effective relationships with clients and colleagues?
- Are you highly organized, with a keen eye for detail and the ability to manage multiple tasks and deadlines effectively?
- Do you have a passion for results and a commitment to delivering high-quality work?
ASSUMPTION: Metrobank values employees who are customer-focused, collaborative, and committed to delivering results and continuous improvement.
⚠️ Potential Challenges
- Managing multiple loan processes and deadlines simultaneously
- Dealing with difficult or demanding clients
- Keeping up with regulatory changes and updates
- Working in a fast-paced and dynamic environment
ASSUMPTION: These challenges are inherent to the role and require strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines effectively.
📈 Similar Roles Comparison
- This role differs from other loan officer positions in that it focuses specifically on the loan booking process from approval to compliance
- Industry-specific context: The Philippine banking industry is highly regulated, with strict guidelines and standards for loan processing and management
- Career path comparison: This role offers opportunities for progression to senior officer or management roles within the loan operations department, as well as potential cross-functional moves to other departments
ASSUMPTION: While this role is specific to the loan booking process, it shares many similarities with other loan officer positions in terms of required skills, knowledge, and responsibilities.
📝 Sample Projects
- Managing the loan booking process for a high-volume client, ensuring compliance with regulatory and credit policies, and achieving a 95% booking success rate
- Implementing a new loan document management system, resulting in a 30% reduction in processing time and improved accuracy
- Conducting a comprehensive review of loan policies and procedures, recommending improvements to enhance efficiency and effectiveness
ASSUMPTION: These sample projects demonstrate the key responsibilities and required skills for the Account Officer role, focusing on loan management, process improvement, and regulatory compliance.
❓ Key Questions to Ask During Interview
- Can you describe the typical loan portfolio for this role and the expected volume of loans to be managed?
- How does this role collaborate with other departments, such as retail banking or corporate banking, to ensure seamless loan processing and management?
- What opportunities are available for training and development within the loan operations department and across the organization?
- How does Metrobank support work-life balance for its employees, particularly in roles that may involve working with tight deadlines and high volumes?
- What are the key performance indicators (KPIs) for this role, and how are they tracked and measured?
ASSUMPTION: These questions demonstrate your interest in the role and its specific requirements, as well as your commitment to understanding the company's culture and values.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Metrobank careers portal
- Tailor your resume to highlight relevant experience and skills, focusing on loan management, client coordination, and regulatory compliance
- Prepare a cover letter that demonstrates your enthusiasm for the role and Metrobank's mission and values
- Prepare examples of your problem-solving skills and how you've handled multiple tasks and deadlines in previous roles
- Follow up with the hiring manager or HR representative one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
