Account Opening Administrator – Associate 1

📌 Core Information

🔹 Job Title: Account Opening Administrator – Associate 1

🔹 Company: State Street

🔹 Location: Gdańsk, Pomorskie, Poland

🔹 Job Type: Full-Time

🔹 Category: Financial Services

🔹 Date Posted: April 4, 2025

🔹 Experience Level: Entry Level (0-2 years)

🔹 Remote Status: Hybrid (3 office days per week)

🚀 Job Overview

Key aspects of this role include:

• Acting as a point of contact with sub-custodians and internal departments for market-related activities and inquiries
• Maintaining required accounts, including mergers, conversion in/out, name changes, renewals, etc.
• Providing updates and answers to inquiries in a timely and professional manner
• Cooperating with direct manager and taking responsibility for personal development, self-evaluation, and participating in meetings
• Resolving issues highlighted by senior team members or team supervisor and ensuring they are kept informed of progress
• Processing requests for markets and requests where physical/scanned documentation might be required
• Updating internal databases
• Working in a hybrid environment with a customer-oriented mindset, proactive approach, and strong organizational skills

ASSUMPTION: This role is integral to the successful completion of client on-boarding set-ups and fostering key relationships with the internal customer base. The team plays an important role in the overall success of the organization.

📋 Key Responsibilities

✅ Act as a point of contact with sub-custodians and internal departments for market-related activities and inquiries

✅ Maintain required accounts, including mergers, conversion in/out, name changes, renewers, etc.

✅ Provide updates and answers to inquiries in a timely and professional manner

✅ Cooperate with direct manager, including taking responsibility for personal development, self-evaluation, and participating in meetings

✅ Resolve issues highlighted by senior team members or team supervisor and ensure they are kept informed of progress

✅ Process requests for markets and requests where physical/scanned documentation might be required

✅ Update internal databases

✅ Any other task assigned by the Manager

ASSUMPTION: The role involves a high level of customer interaction and requires strong organizational skills to manage multiple tasks and deadlines.

🎯 Required Qualifications

Education: University Students or Graduates (preferably Finance, Accountancy or Business related degree)

Experience: Previous experience is not required

Required Skills:

• Customer-oriented mindset
• Ability to work on own initiative with proactive approach
• Methodical and well organized
• Fluency in English (both verbal and written) required
• Ability to prioritize tasks
• Attention to details
• Analytical and problem-solving skills
• Ability to deal with global operating parties, including direct contact with internal and external parties in an efficient manner, considering cultural differences.
• PC literate and competent in use of spreadsheets and word processing. Good technical skills in using MS Office.
• Strong organizational and communications skills
• Ability to work under pressure, both as a team member and as individual contributor

Preferred Skills:

• Experience with working with legal documentation

ASSUMPTION: The ideal candidate should have a customer-oriented mindset and the ability to work independently with a proactive approach. A university degree in Finance, Accountancy, or a Business-related field is preferred, but previous experience is not required.

💰 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between 25,000 PLN and 35,000 PLN per year, based on industry standards for entry-level finance roles in Poland.

Benefits:

• Premium life insurance package
• Employee savings plan
• Hybrid working model (3 days WFH and 2 days work from office per week)
• Gold medical package
• Language classes
• Soft skills training
• Technical workshops
• Development sessions with a mentor
• Diversity of opportunities across a range of challenging and highly complex activities
• Technical or leadership career pathway

Working Hours: 40 hours per week, with flexible work arrangements

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level finance roles in Poland. The actual salary may vary based on the candidate's qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: State Street is a leading provider of financial services to institutional investors around the world, offering investment management, investment research and trading, and investment servicing.

Company Size: State Street is a large organization with over 43,000 employees globally, providing a diverse range of career opportunities and a well-established infrastructure for employee development.

Founded: State Street was founded in 1792 and has a rich history and extensive experience in the financial services industry.

Company Description:

• State Street partners with institutional investors to provide comprehensive financial services, including investment management, investment research and trading, and investment servicing.

• The company is committed to doing what it takes to help clients perform better — now and in the future.
• State Street is focused on delivering innovative solutions that meet the evolving needs of its clients.

Company Specialties:

• Investment Management
• Custodian
• ETF
• Financial Products
• Fund Accounting
• Relationship Management
• Research
• Trading
• Investment Servicing

Company Website: www.statestreet.com

ASSUMPTION: State Street's extensive experience and global presence make it a stable and reliable employer, offering a wide range of career opportunities and a strong commitment to employee development.

📊 Role Analysis

Career Level: This role is an entry-level position, suitable for recent graduates or individuals with limited professional experience.

Reporting Structure: The Account Opening Administrator reports directly to the Business Onboarding and Transitions (BOaT) team.

Work Arrangement: This role operates on a hybrid work arrangement, with employees working from the office for 3 days a week and remotely for 2 days.

Growth Opportunities:

• State Street offers a technical or leadership career pathway, providing opportunities for professional development and advancement within the organization.
• The company also offers soft skills training and technical workshops to help employees enhance their skills and advance their careers.
• State Street's diverse range of services and global presence provide numerous opportunities for employees to gain experience and take on new challenges.

ASSUMPTION: As an entry-level role, the Account Opening Administrator position offers a solid foundation for a career in the financial services industry, with ample opportunities for growth and development within State Street.

🌍 Location & Work Environment

Office Type: State Street's office in Gdańsk is a modern, professional environment, designed to facilitate collaboration and productivity.

Office Location(s): 46 (42) Discovery, Suite 150, Irvine, California 92618

Geographic Context:

• Gdańsk is the capital of the Pomeranian Voivodeship in northern Poland and is located on the southern coast of the Baltic Sea.
• The city is known for its rich history, vibrant culture, and beautiful architecture.
• Gdańsk is home to the European Solidarity Centre, a museum dedicated to the Solidarity movement and the struggle for democracy in Poland.

Work Schedule: Employees in this role work from the office for 3 days a week and remotely for 2 days, with flexible hours to accommodate individual needs.

ASSUMPTION: State Street's office in Gdańsk provides a modern, professional work environment, with a focus on collaboration and productivity. The city of Gdańsk offers a rich cultural experience and a high quality of life for employees.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the hiring manager
• Final round interview with a panel of team members
• Background check and offer

Key Assessment Areas:

• Customer-oriented mindset
• Problem-solving skills
• Attention to detail
• Communication skills
• Cultural awareness

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Demonstrate your understanding of the role and the company during the interview
• Prepare examples of your problem-solving skills and customer service experience
• Show enthusiasm for the role and the company's mission

ATS Keywords: Account Opening, Administrator, Associate, Customer Service, Problem Solving, Attention to Detail, Communication, Cultural Awareness

ASSUMPTION: The application process for this role is likely to involve several rounds of interviews, with a focus on assessing the candidate's customer-oriented mindset, problem-solving skills, attention to detail, and communication skills.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Customer Relationship Management (CRM) software
• Account opening and maintenance software
• Project management tools (e.g., Asana, Trello)
• Communication and collaboration tools (e.g., Microsoft Teams, Slack)

ASSUMPTION: The specific tools and technologies used in this role may vary depending on the team and the projects being worked on. However, strong proficiency in Microsoft Office Suite and customer relationship management software is likely to be required.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Commitment to Clients
• Respect for Colleagues
• Innovation
• One State Street

Work Style:

• Collaborative
• Customer-focused
• Results-driven
• Adaptable
• Inclusive

Self-Assessment Questions:

• How do you align with State Street's value of 'Commitment to Clients' in your approach to customer service?
• How do you handle working with diverse teams and cultural differences in a global operating environment?
• How do you balance your work responsibilities and maintain a strong attention to detail when working under pressure?

ASSUMPTION: State Street values a strong cultural fit with its employees, emphasizing integrity, commitment to clients, respect for colleagues, innovation, and a collaborative work style. Candidates should be prepared to demonstrate their alignment with these values during the interview process.

⚠️ Potential Challenges

• The role may involve working with complex legal documentation and navigating regulatory requirements
• The hybrid work arrangement may present challenges in maintaining productivity and work-life balance
• The role may require working with tight deadlines and managing multiple tasks simultaneously
• The global operating environment may present challenges in communicating and collaborating with diverse teams

ASSUMPTION: While this role offers numerous opportunities for professional development and growth, it also presents several challenges that candidates should be prepared to address.

📈 Similar Roles Comparison

• This role is similar to an Entry-Level Account Opening Clerk or Junior Account Opening Administrator in other financial institutions
• The role may have different titles depending on the organization, such as Account Opening Specialist or Account Opening Coordinator
• The responsibilities and required qualifications for this role may vary slightly depending on the specific organization and its industry

ASSUMPTION: While this role shares many similarities with other entry-level account opening positions in the financial services industry, it is essential to research the specific requirements and responsibilities of the role at State Street.

📝 Sample Projects

• Opening and maintaining custody accounts for clients in various countries
• Coordinating with sub-custodians and internal departments to ensure accurate and timely account information
• Processing requests for markets and requests where physical/scanned documentation might be required
• Updating internal databases to reflect changes in account status or client information

ASSUMPTION: The specific projects that an Account Opening Administrator may work on at State Street will depend on the team's priorities and the organization's current needs. However, the projects listed above provide a general idea of the types of tasks that may be involved in this role.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
• How does this role fit into the team's long-term goals and objectives?
• What opportunities are there for professional development and growth within the team and the organization?
• How does State Street support work-life balance for its employees, particularly those working in a hybrid arrangement?
• What are the most important qualities and skills for success in this role, according to the hiring manager?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and the organization, and can provide valuable insights into the position and the company culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the State Street careers website
• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Prepare for the interview by researching the company and the role, and practicing common interview questions
• Follow up with the hiring manager after the interview to express your appreciation and reiterate your interest in the position
• If you are offered the position, carefully review the offer and negotiate any aspects that are important to you

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.