Account Partner Director

📌 Core Information

🔹 Job Title: Account Partner Director

🔹 Company: Salesforce

🔹 Location: Dubai, Dubayy, United Arab Emirates

🔹 Job Type: On-site

🔹 Category: Customer Success

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Driving sales of the full portfolio of Success Cloud offerings.
• Serving as a trusted advisor to customers to enhance their Salesforce investment.
• Building and sustaining C-Level relationships for account growth.
• Focusing on YOY growth in services bookings and revenue.

ASSUMPTION: It is assumed that the Account Partner Director is vital for enhancing customer satisfaction and driving revenue, as evidenced by the focus on C-level engagement and advisory roles.

📋 Key Responsibilities

✅ Exceed CSG Success Cloud growth and bookings targets.

✅ Use industry expertise for understanding customer motivations and goals.

✅ Engage with customers as a trusted advisor, especially at the C-Level.

✅ Develop compelling visions for Salesforce platform investments.

✅ Create and manage personalized account plans in alignment with customer goals.

✅ Maintain positive relationships with License Sales and regional partner organizations.

✅ Act as a role model and mentor, demonstrating leadership and collaboration.

ASSUMPTION: The director will need to be highly proactive, as the role requires both strategic planning and operational execution.

🎯 Required Qualifications

Education: Not specified

Experience: 10+ years of consultative sales experience, with 5+ years in strategic consulting or large-system integration services.

Required Skills:

• Consultative Sales
• Sales Management
• C-Level Relationship Building
• Strategic Problem Solving

Preferred Skills:

• Experience with large-scale account growth
• High-level knowledge of industry trends

ASSUMPTION: Education level is assumed to be less rigidly specified due to an emphasis on experience and skills.

💰 Compensation & Benefits

Salary Range: Not specified, but likely competitive given industry standards and role seniority.

Benefits:

• Well-being reimbursement
• Generous parental leave
• Adoption and fertility benefits

Working Hours: Full-time, 40 hours per week with possible flexibility.

ASSUMPTION: The high level of benefits suggests Salesforce values employee well-being and work-life balance.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development, focusing on Cloud Computing and CRM

Company Size: 10,001+ employees, indicating a robust global presence and extensive opportunities for internal mobility.

Founded: Not specified

Company Description:

• Leading in customer relationship management with innovative AI and data solutions.
• Focus on employee empowerment and fostering trailblazers.
• Active in promoting business as a platform for positive change.

Company Specialties:

• Enterprise Cloud Computing
• Customer Relationship Management

Company Website: http://www.salesforce.com

ASSUMPTION: Salesforce's branding as "the customer company" underscores its dedication to CRM and client-focused services.

📊 Role Analysis

Career Level: Senior Executive role, contributing at a high level within business operations.

Reporting Structure: Likely reports to regional leadership or higher executives.

Work Arrangement: Hybrid flexible with on-site in Dubai required.

Growth Opportunities:

• Leadership mentoring opportunities
• Potential for international assignments or projects
• Cross-functional collaborative roles

ASSUMPTION: This role's strategic nature implies significant exposure to upper management and potential for career advancement within Salesforce.

🌍 Location & Work Environment

Office Type: Modern office environment in a major urban center

Office Location(s): Based in Dubai with potential regional travel

Geographic Context:

• Dubai as a major business hub in the Middle East
• Access to diverse markets and industries
• Culturally vibrant and strategically positioned

Work Schedule: Standard workweek with potential flexibility based on project demands.

ASSUMPTION: The location reaffirms its strategic importance due to Dubai's dynamic business environment catering to multinational operations.

💼 Interview & Application Insights

Typical Process:

• Initial resume screening
• Technical and strategic interviews with department heads
• Final interview with senior leadership

Key Assessment Areas:

• Strategic problem-solving abilities
• Strength in C-level interactions and relationships
• Drive for account growth and expansion

Application Tips:

• Highlight successful consultative sales experiences
• Emphasize ability to build long-term client relationships
• Showcase leadership in cross-functional projects

ATS Keywords: Consultative Sales, C-Level Engagement, Cloud Solutions, Salesforce, Strategic Consulting

ASSUMPTION: The interview process is likely to emphasize strategic thinking and leadership given the seniority of the role.

🛠️ Tools & Technologies

• Salesforce CRM
• AI-based customer relationship tools
• Other cloud computing solutions

ASSUMPTION: Being a Salesforce role, a high proficiency in their tools and platforms is expected, including CRM solutions.

👔 Cultural Fit Considerations

Company Values:

• Innovation and pioneering new customer solutions
• Empowering trailblazers within the company
• Fostering an inclusive and equal-opportunity environment

Work Style:

• Highly collaborative and team-focused
• Driven by customer-centric goals and KPIs
• Adaptive to fast-paced technological changes

Self-Assessment Questions:

• How do I engage with C-level executives effectively?
• Am I skilled at managing and growing large accounts?
• Can I thrive in a fast-paced, high-tech environment?

ASSUMPTION: The cultural fit requires alignment with Salesforce’s innovative and customer-centered mission.

⚠️ Potential Challenges

• Adapting quickly to new technologies and solutions
• Meeting high expectations for customer engagement and satisfaction
• Balancing large-scale account management with personalized customer care
• Navigating a complex, matrixed organizational structure

ASSUMPTION: Given the seniority and strategic nature of the role, overcoming challenges requires extensive collaboration and adaptation skills.

📈 Similar Roles Comparison

• Similar roles in strategic consultative sales positions
• Roles with a focus on enterprise client relations and solutions
• Other director-level positions in leading CRM and cloud service firms

ASSUMPTION: This Salesforce role is unique for its emphasis on innovation, client success, and use of AI technologies.

📝 Sample Projects

• Implementing a large-scale CRM solution for a major organization
• Developing a strategic sales initiative for a high-profile market
• Leading an account management team in delivering exceptional client results

ASSUMPTION: Example projects likely complement Salesforce’s focus on transformative customer technologies.

❓ Key Questions to Ask During Interview

• What are the main challenges Salesforce faces in this region?
• How does this role integrate with other departments?
• Can you describe a successful client engagement initiative?
• What growth opportunities does Salesforce offer this role?
• How does Salesforce support its executives in meeting KPIs?

ASSUMPTION: These questions help gauge job scope and alignment with personal career goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare and tailor your resume for emphasis on strategic sales experience
• Highlight key achievements in customer success roles
• Research Salesforce’s initiatives and align them with your skills
• Anticipate in-depth interviews about strategic planning and execution

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.