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Account Program Manager, Creative Operations

NVIDIA
Full-time
On-site
Santa Clara, California, United States
🌐 Digital Marketing
πŸ“Œ Core Information

- Job Title: Account Program Manager, Creative Operations
- Company: NVIDIA
- Location: Santa Clara, California, United States
- Job Type: Full-time, On-site
- Category: Creative Operations, Project Management
- Date Posted: May 9, 2025
- Experience Level: 5-10 years

πŸš€ Job Overview

Key aspects of this role include:
- Managing communications and operations between creative staff and business units
- Driving project delivery from initial briefing to completion
- Collaborating with cross-functional teams and external contractors
- Implementing AI-powered tools to streamline tasks and support decision-making

*ASSUMPTION:* This role requires strong project management skills and the ability to thrive in a fast-paced, high-pressure environment. Familiarity with creative processes and AI tools is beneficial.

πŸ“‹ Key Responsibilities

βœ… Lead communications with internal clients and cross-functional teams to determine project scope, including campaign objectives, strategy, and deliverables.

βœ… Advise on creative workflow, inform teams about project requirements, and provide accurate project timelines.

βœ… Serve as the primary point of contact for businesses, understanding their technologies, products, customers, and campaign objectives.

βœ… Shepherd projects from initial briefing to timely delivery, including scope of work, project plans, scheduling, resource allocation, reviews, status updates, quality assurance, and archiving.

βœ… Collaborate with internal partners to provide top-notch customer service, set expectations on day-to-day workflow, and gather details on potential campaigns for resource forecasts.

βœ… Coordinate with external contractors as needed.

*ASSUMPTION:* This role requires excellent communication, negotiation, and organizational skills. The ability to balance multiple moving parts under aggressive schedules is crucial.

🎯 Required Qualifications

Education:
- BS/BA degree or equivalent experience

Experience:
- 5-8 years of project management experience, preferably in the high-tech industry
- Agency experience preferred; working with creative personalities

Required Skills:
- Strong analytical, digital marketing, and project management skills
- Relentless attention to detail and ability to prioritize tasks to meet strict deadlines
- Familiarity with creative, multimedia, and web development processes and file formats
- Excellent verbal and written interpersonal skills, comfortable interacting with people at all levels
- Team-oriented, capable of working effectively in a matrix organization and autonomously
- Genuine interest in experimenting with and implementing AI-powered tools

Preferred Skills:
- High-tech industry experience
- Agency experience

*ASSUMPTION:* While a degree is preferred, equivalent experience will be considered. Familiarity with AI tools is highly desirable but not strictly required.

πŸ’° Compensation & Benefits

Salary Range: $104,000 - $166,750 per year. Base salary will be determined based on location, experience, and the pay of employees in similar positions.

Benefits:
- Equity
- Comprehensive benefits package (see [NVIDIA Benefits](https://www.nvidia.com/en-us/benefits/) for details)

Working Hours: Full-time, 40 hours per week. This role may require occasional overtime to meet project deadlines.

*ASSUMPTION:* The salary range provided is an estimate based on industry standards for similar roles in the Santa Clara area. Final compensation will be determined based on the factors mentioned above.

πŸ“Œ Applicant Insights

πŸ” Company Context

- Industry: Computer hardware manufacturing, with a focus on GPU-accelerated computing, artificial intelligence, and deep learning.
- Company Size: 10,001+ employees
- Founded: 1993
- Company Description: NVIDIA is a pioneer in accelerated computing, having invented the GPU in 1999. They are now a full-stack computing company with data-center-scale offerings that are reshaping industries.
- Company Specialties: GPU-accelerated computing, artificial intelligence, deep learning, virtual reality, gaming, self-driving cars, supercomputing, robotics, virtualization, parallel computing, professional graphics, and automotive technology.

πŸ“Š Role Analysis

- Career Level: Mid-level to senior, depending on experience
- Reporting Structure: This role reports directly to the Creative Operations Manager.
- Work Arrangement: On-site, with the possibility of occasional remote work for qualified candidates.
- Growth Opportunities: Potential career growth includes moving into senior project management roles, team leadership, or specializing in specific areas such as AI implementation or business unit-specific projects.

*ASSUMPTION:* This role offers significant opportunities for career growth and development within NVIDIA's expanding creative operations team.

🌍 Location & Work Environment

- Office Type: On-site, with a modern, collaborative work environment.
- Office Location: 2701 San Tomas Expressway, Santa Clara, CA 95050, US
- Geographic Context: Santa Clara is located in the heart of Silicon Valley, offering a vibrant tech industry, diverse culture, and numerous amenities.
- Work Schedule: Full-time, with occasional overtime as needed to meet project deadlines.

*ASSUMPTION:* While this role is on-site, NVIDIA may consider remote work arrangements for exceptional candidates with relevant experience.

πŸ’Ό Interview & Application Insights

- Typical Process: Online application review β†’ Phone/Video screen β†’ In-depth interviews with cross-functional teams β†’ Final interview with hiring manager β†’ Offer
- Key Assessment Areas: Problem-solving skills, communication and negotiation abilities, project management experience, familiarity with creative processes and AI tools
- Application Tips:
- Tailor your resume to highlight relevant project management, digital marketing, and AI-related skills.
- Prepare examples of your experience managing complex projects with tight deadlines.
- Showcase your ability to work effectively with creative personalities and cross-functional teams.

*ASSUMPTION:* NVIDIA's interview process is designed to assess your technical skills, problem-solving abilities, and cultural fit within the organization.

πŸ› οΈ Tools & Technologies

- Project management tools (e.g., Asana, JIRA, Trello)
- Creative software (e.g., Adobe Creative Suite, Sketch, Figma)
- AI-powered tools (e.g., NVIDIA's own AI platforms, third-party tools like IBM Watson, Google AI)
- Collaboration platforms (e.g., Microsoft Teams, Slack)

*ASSUMPTION:* Familiarity with NVIDIA's proprietary AI tools is not required, but a willingness to learn and adapt to new technologies is essential.

πŸ‘” Cultural Fit Considerations

- Company Values: Innovation, excellence, integrity, teamwork, and customer focus
- Work Style: Fast-paced, collaborative, and results-driven. NVIDIA values employees who can thrive in a dynamic environment and contribute to the company's mission of accelerated computing.
- Self-Assessment Questions:
- How do you stay organized and manage multiple projects with tight deadlines?
- Can you provide an example of a time when you had to negotiate with a difficult client or team member?
- How do you approach learning new tools and technologies to improve your work?

*ASSUMPTION:* NVIDIA values employees who are proactive, adaptable, and committed to driving innovation in their respective fields.

⚠️ Potential Challenges

- Managing multiple projects with tight deadlines and competing priorities
- Balancing the needs of internal clients and creative teams
- Keeping up with the latest AI tools and technologies
- Working in a fast-paced, high-pressure environment

*ASSUMPTION:* These challenges can be overcome with strong project management skills, excellent communication, and a willingness to adapt to change.

πŸ“ˆ Similar Roles Comparison

- Account Manager (Creative Agency): Focuses on client relationships and new business development. This role is more client-facing and less involved in day-to-day project management.
- Project Manager (Creative Agency): Oversees project execution but may not have the same level of strategic involvement or cross-functional responsibilities as this role.
- Creative Operations Manager: Oversees the creative operations team and has more strategic responsibilities, while this role focuses on day-to-day project management and execution.

*ASSUMPTION:* This role offers a unique blend of strategic and tactical responsibilities, making it distinct from similar roles in creative agencies or within NVIDIA's creative operations team.

πŸ“ Sample Projects

- Managing the launch of a new GPU product, including coordinating with marketing, sales, and technical teams to create and deliver campaign assets.
- Implementing an AI-powered project management tool to streamline workflows and improve collaboration across creative teams.
- Coordinating a virtual event, including managing vendor relationships, creating event materials, and ensuring a successful online experience for attendees.

*ASSUMPTION:* These sample projects illustrate the diverse range of responsibilities and initiatives this role may be involved in, from strategic campaign management to tactical project execution and AI implementation.

❓ Key Questions to Ask During Interview

- Can you describe the team structure and how this role fits within it?
- What are the most challenging aspects of this role, and how have previous incumbents approached them?
- How does NVIDIA support the professional development and growth of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does NVIDIA foster a culture of innovation and excellence within its creative operations team?

*ASSUMPTION:* These questions are designed to help you better understand the role, team dynamics, and company culture, enabling you to make an informed decision about your fit within the organization.

πŸ“Œ Next Steps for Applicants

To apply for this position:
- Submit your application through [this link](https://nvidia.wd5.myworkdayjobs.com/NVIDIAExternalCareerSite/job/US-CA-Santa-Clara/Account-Program-Manager--Creative-Operations_JR1997387).
- Tailor your resume to highlight relevant project management, digital marketing, and AI-related skills.
- Prepare examples of your experience managing complex projects with tight deadlines.
- Showcase your ability to work effectively with creative personalities and cross-functional teams.
- Follow up with the hiring manager one week after submitting your application to express your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.