- Job Title: Account Program Manager, Creative Operations
- Company: NVIDIA
- Location: Santa Clara, California, United States
- Job Type: Full-time, On-site
- Category: Creative Operations, Project Management
- Date Posted: May 9, 2025
- Experience Level: 5-10 years
π Job Overview
Key aspects of this role include:
- Managing communications and operations between creative staff and business units
- Driving project delivery from initial briefing to completion
- Collaborating with cross-functional teams and external contractors
- Implementing AI-powered tools to streamline tasks and support decision-making
*ASSUMPTION:* This role requires strong project management skills and the ability to thrive in a fast-paced, high-pressure environment. Familiarity with creative processes and AI tools is beneficial.
π Key Responsibilities
β Lead communications with internal clients and cross-functional teams to determine project scope, including campaign objectives, strategy, and deliverables.
β Advise on creative workflow, inform teams about project requirements, and provide accurate project timelines.
β Serve as the primary point of contact for businesses, understanding their technologies, products, customers, and campaign objectives.
β Shepherd projects from initial briefing to timely delivery, including scope of work, project plans, scheduling, resource allocation, reviews, status updates, quality assurance, and archiving.
β Collaborate with internal partners to provide top-notch customer service, set expectations on day-to-day workflow, and gather details on potential campaigns for resource forecasts.
β Coordinate with external contractors as needed.
*ASSUMPTION:* This role requires excellent communication, negotiation, and organizational skills. The ability to balance multiple moving parts under aggressive schedules is crucial.
π― Required Qualifications
Education:
- BS/BA degree or equivalent experience
Experience:
- 5-8 years of project management experience, preferably in the high-tech industry
- Agency experience preferred; working with creative personalities
Required Skills:
- Strong analytical, digital marketing, and project management skills
- Relentless attention to detail and ability to prioritize tasks to meet strict deadlines
- Familiarity with creative, multimedia, and web development processes and file formats
- Excellent verbal and written interpersonal skills, comfortable interacting with people at all levels
- Team-oriented, capable of working effectively in a matrix organization and autonomously
- Genuine interest in experimenting with and implementing AI-powered tools
Preferred Skills:
- High-tech industry experience
- Agency experience
*ASSUMPTION:* While a degree is preferred, equivalent experience will be considered. Familiarity with AI tools is highly desirable but not strictly required.
π° Compensation & Benefits
Salary Range: $104,000 - $166,750 per year. Base salary will be determined based on location, experience, and the pay of employees in similar positions.
Benefits:
- Equity
- Comprehensive benefits package (see [NVIDIA Benefits](https://www.nvidia.com/en-us/benefits/) for details)
Working Hours: Full-time, 40 hours per week. This role may require occasional overtime to meet project deadlines.
*ASSUMPTION:* The salary range provided is an estimate based on industry standards for similar roles in the Santa Clara area. Final compensation will be determined based on the factors mentioned above.
π Applicant Insights
π Company Context
- Industry: Computer hardware manufacturing, with a focus on GPU-accelerated computing, artificial intelligence, and deep learning.
- Company Size: 10,001+ employees
- Founded: 1993
- Company Description: NVIDIA is a pioneer in accelerated computing, having invented the GPU in 1999. They are now a full-stack computing company with data-center-scale offerings that are reshaping industries.
- Company Specialties: GPU-accelerated computing, artificial intelligence, deep learning, virtual reality, gaming, self-driving cars, supercomputing, robotics, virtualization, parallel computing, professional graphics, and automotive technology.
π Role Analysis
- Career Level: Mid-level to senior, depending on experience
- Reporting Structure: This role reports directly to the Creative Operations Manager.
- Work Arrangement: On-site, with the possibility of occasional remote work for qualified candidates.
- Growth Opportunities: Potential career growth includes moving into senior project management roles, team leadership, or specializing in specific areas such as AI implementation or business unit-specific projects.
*ASSUMPTION:* This role offers significant opportunities for career growth and development within NVIDIA's expanding creative operations team.
π Location & Work Environment
- Office Type: On-site, with a modern, collaborative work environment.
- Office Location: 2701 San Tomas Expressway, Santa Clara, CA 95050, US
- Geographic Context: Santa Clara is located in the heart of Silicon Valley, offering a vibrant tech industry, diverse culture, and numerous amenities.
- Work Schedule: Full-time, with occasional overtime as needed to meet project deadlines.
*ASSUMPTION:* While this role is on-site, NVIDIA may consider remote work arrangements for exceptional candidates with relevant experience.
πΌ Interview & Application Insights
- Typical Process: Online application review β Phone/Video screen β In-depth interviews with cross-functional teams β Final interview with hiring manager β Offer
- Key Assessment Areas: Problem-solving skills, communication and negotiation abilities, project management experience, familiarity with creative processes and AI tools
- Application Tips:
- Tailor your resume to highlight relevant project management, digital marketing, and AI-related skills.
- Prepare examples of your experience managing complex projects with tight deadlines.
- Showcase your ability to work effectively with creative personalities and cross-functional teams.
*ASSUMPTION:* NVIDIA's interview process is designed to assess your technical skills, problem-solving abilities, and cultural fit within the organization.
π οΈ Tools & Technologies
- Project management tools (e.g., Asana, JIRA, Trello)
- Creative software (e.g., Adobe Creative Suite, Sketch, Figma)
- AI-powered tools (e.g., NVIDIA's own AI platforms, third-party tools like IBM Watson, Google AI)
- Collaboration platforms (e.g., Microsoft Teams, Slack)
*ASSUMPTION:* Familiarity with NVIDIA's proprietary AI tools is not required, but a willingness to learn and adapt to new technologies is essential.
π Cultural Fit Considerations
- Company Values: Innovation, excellence, integrity, teamwork, and customer focus
- Work Style: Fast-paced, collaborative, and results-driven. NVIDIA values employees who can thrive in a dynamic environment and contribute to the company's mission of accelerated computing.
- Self-Assessment Questions:
- How do you stay organized and manage multiple projects with tight deadlines?
- Can you provide an example of a time when you had to negotiate with a difficult client or team member?
- How do you approach learning new tools and technologies to improve your work?
*ASSUMPTION:* NVIDIA values employees who are proactive, adaptable, and committed to driving innovation in their respective fields.
β οΈ Potential Challenges
- Managing multiple projects with tight deadlines and competing priorities
- Balancing the needs of internal clients and creative teams
- Keeping up with the latest AI tools and technologies
- Working in a fast-paced, high-pressure environment
*ASSUMPTION:* These challenges can be overcome with strong project management skills, excellent communication, and a willingness to adapt to change.
π Similar Roles Comparison
- Account Manager (Creative Agency): Focuses on client relationships and new business development. This role is more client-facing and less involved in day-to-day project management.
- Project Manager (Creative Agency): Oversees project execution but may not have the same level of strategic involvement or cross-functional responsibilities as this role.
- Creative Operations Manager: Oversees the creative operations team and has more strategic responsibilities, while this role focuses on day-to-day project management and execution.
*ASSUMPTION:* This role offers a unique blend of strategic and tactical responsibilities, making it distinct from similar roles in creative agencies or within NVIDIA's creative operations team.
π Sample Projects
- Managing the launch of a new GPU product, including coordinating with marketing, sales, and technical teams to create and deliver campaign assets.
- Implementing an AI-powered project management tool to streamline workflows and improve collaboration across creative teams.
- Coordinating a virtual event, including managing vendor relationships, creating event materials, and ensuring a successful online experience for attendees.
*ASSUMPTION:* These sample projects illustrate the diverse range of responsibilities and initiatives this role may be involved in, from strategic campaign management to tactical project execution and AI implementation.
β Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits within it?
- What are the most challenging aspects of this role, and how have previous incumbents approached them?
- How does NVIDIA support the professional development and growth of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does NVIDIA foster a culture of innovation and excellence within its creative operations team?
*ASSUMPTION:* These questions are designed to help you better understand the role, team dynamics, and company culture, enabling you to make an informed decision about your fit within the organization.
π Next Steps for Applicants
To apply for this position:
- Submit your application through [this link](https://nvidia.wd5.myworkdayjobs.com/NVIDIAExternalCareerSite/job/US-CA-Santa-Clara/Account-Program-Manager--Creative-Operations_JR1997387).
- Tailor your resume to highlight relevant project management, digital marketing, and AI-related skills.
- Prepare examples of your experience managing complex projects with tight deadlines.
- Showcase your ability to work effectively with creative personalities and cross-functional teams.
- Follow up with the hiring manager one week after submitting your application to express your interest in the role.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.