Account Representative

📌 Core Information

🔹 Job Title: Account Representative

🔹 Company: 6ix Management

🔹 Location: Scarborough, North Yorkshire, United Kingdom

🔹 Job Type: On-site

🔹 Category: Advertising Services

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging directly with prospects and customers to build relationships.
• Overseeing day-to-day operations for assigned accounts.
• Tracking and monitoring account performance.
• Gaining insights to develop managerial skills.

ASSUMPTION: Since the category was not specified explicitly, the job falls under the Advertising Services industry based on company data and its marketing goals.

📋 Key Responsibilities

✅ Engage directly with prospects and customers, building relationships and ensuring their needs are met.

✅ Oversee day-to-day operations for assigned accounts, managing communication and addressing concerns.

✅ Track and monitor account performance and maintain compliance with company standards.

✅ Act as a liaison between clients and various departments to facilitate smooth communication.

✅ Work closely with management on strategic planning and learning skills necessary for progression towards a managerial role.

ASSUMPTION: The responsibilities listed are comprehensive; they imply a primary focus on customer interaction, account management, and progression into leadership roles.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years, with a preference for experience in customer service or account management.

Required Skills:

• Strong communication skills
• Problem-solving mindset
• Organizational skills

Preferred Skills:

• Familiarity with CRM systems
• Familiarity with basic office software (e.g., Microsoft Office or Google Suite)

ASSUMPTION: The role emphasizes potential over experience, which indicates that candidates with suitable soft skills could excel without extensive formal experience.

💰 Compensation & Benefits

Salary Range: Competitive pay with performance-based incentives (exact figures not specified).

Benefits:

• Paid training
• Potential for career growth and promotion
• Supportive team environment

Working Hours: 40 hours per week

ASSUMPTION: Compensation is competitive for the industry, with additional financial and career growth incentives aligning with standard practices in entry-level account representative positions.

📌 Applicant Insights

🔍 Company Context

Industry: Advertising Services

Company Size: 11-50 employees, allowing for a collaborative and dynamic work environment.

Founded: Not Specified

Company Description:

• Aiming to market major brands throughout the Toronto Region and nationally.
• Focuses on providing growth opportunities for clients.
• Prioritizes nationwide brand expansion.

Company Specialties:

• Not specified

Company Website: https://www.6management.ca/

ASSUMPTION: The company’s goals and small team size suggest an entrepreneurial spirit, offering opportunities for personal impact and involvement in strategic initiatives.

📊 Role Analysis

Career Level: Entry-level position with opportunities for advancement.

Reporting Structure: Likely reports directly to department managers or a team leader.

Work Arrangement: Primarily on-site, focused on face-to-face client interactions.

Growth Opportunities:

• Progression into management roles
• Skills development in customer relationship management
• Exposure to strategic planning and account analysis

ASSUMPTION: The opportunity for growth is emphasized through personalized coaching and clear career pathways, supporting the company’s values of development and internally driven success.

🌍 Location & Work Environment

Office Type: Collaborative environment with a face-to-face customer engagement focus.

Office Location(s): Scarborough, UK, alongside main facilities in Pickering and Barrie, Ontario.

Geographic Context:

• Access to a diverse consumer base within the region.
• Potential for travel between branch locations for project initiatives.
• Influence from regional marketing trends and opportunities.

Work Schedule: Standard full-time hours; exact scheduling may adjust slightly due to customer engagement needs.

ASSUMPTION: The recruitment focus on localized customer interaction suggests that cultural adeptness within regional contexts will benefit applicants in this role.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Phone or virtual interview
• On-site or in-person interview with direct supervisors

Key Assessment Areas:

• Customer interaction skills
• Problem-solving capability
• Attitude towards growth and learning potential

Application Tips:

• Highlight customer service experience
• Showcase examples of teamwork and overcoming challenges
• Demonstrate enthusiasm for personal and professional development

ATS Keywords: Account management, Customer service, Communication skills, Problem-solving, Growth potential, Organizational skills

ASSUMPTION: The interview process will likely involve situational questions focused on customer service scenarios and examples of growth adaptation, reflecting the company's core values and operational needs.

🛠️ Tools & Technologies

• CRM Systems
• Microsoft Office Suite
• Basic Data Tracking Tools

ASSUMPTION: Proficiency in popular office and CRM applications is expected to support efficient account handling and ensure accuracy in customer interaction documentation.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Collaboration
• Commitment to excellence

Work Style:

• Collaborative and team-focused
• Customer-oriented with proactive engagement
• Growth-driven and open to learning

Self-Assessment Questions:

• How do you handle direct customer interaction challenges?
• Can you provide an example of a successful teamwork experience?
• What growth areas are you currently focusing on professionally?

ASSUMPTION: Candidates should align with the company’s values of customer focus and collaboration, with a keen interest in continuous self-improvement and teamwork.

⚠️ Potential Challenges

• Managing multiple accounts with varying needs
• Balancing face-to-face client engagement with back-office tasks
• Adapting quickly to new customer relationship strategies
• Meeting the expectations of performance-based incentives

ASSUMPTION: These challenges relate to the role's dual focus on client interaction and organizational responsibilities, essential for maintaining high service standards and achieving growth.

📈 Similar Roles Comparison

• Similar entry-level positions stress customer engagement and management skills.
• Many roles within advertising demand adaptability and teamwork skills.
• Progression and training opportunities are crucial selling points.

ASSUMPTION: Compared with similar roles in the industry, this position may offer broader career advancement opportunities alongside competitive compensation structures.

📝 Sample Projects

• Developing a customer engagement initiative for a new product launch.
• Streamlining communication processes between departments to improve customer response times.
• Creating a compliance tracking system for account management.

ASSUMPTION: Sample projects are inferred based on typical responsibilities that combine customer engagement and operational improvements, reflecting key role deliverables.

❓ Key Questions to Ask During Interview

• What does success look like for an account representative in this company?
• Can you describe the typical career progression path for this role?
• What are the company's goals for customer engagement in the next year?
• How does the team maintain a balance between customer service and back-office responsibilities?
• What training resources are most utilized by team members?

ASSUMPTION: Applicants should aim to gain insights into the company’s values and growth opportunities, directly aligning their objectives with the organizational direction.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the company website or job portal link.
• Prepare a resume highlighting customer service skills and any relevant experience.
• Write a cover letter expressing your enthusiasm for the role and company.
• Gather reference letters or professional contacts for recommendations.
• Follow up after submission with a thank-you email to the HR representative.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.