📌 Core Information
🔹 Job Title: Account Sales Representative
🔹 Company: Natera
🔹 Location: San Antonio, Texas, United States
🔹 Job Type: Full-time, On-site
🔹 Category: Sales
🔹 Date Posted: April 3, 2025
🔹 Experience Level: Entry-level to 2 years
🔹 Remote Status: On-site with regular travel
🚀 Job Overview
Key aspects of this role include:
- Supporting Clinical Field Specialists (CFS) in closing business and expanding market reach
- Managing and nurturing relationships with existing customers
- Assessing customer needs and providing solutions that enhance their practice and patient care
- Promoting a service-oriented approach and fostering trust and long-term partnerships
- Collaborating with cross-functional teams to drive overall business success
ASSUMPTION: This role requires a balance of sales and customer support skills, with a focus on territory management and customer relationship building.
📋 Key Responsibilities
✅ Support Clinical Field Specialists (CFS) in closing business and expanding market reach
✅ Manage and nurture relationships with existing customers, ensuring continued engagement and satisfaction
✅ Assess customer needs and provide solutions that enhance their practice and patient care
✅ Coordinate logistics and problem-solve to ensure seamless customer support
✅ Promote a service-oriented approach, fostering trust and long-term partnerships
✅ Maintain compliance with company policies and industry regulations
✅ Collaborate with cross-functional teams to drive overall business success
ASSUMPTION: The role involves a mix of proactive sales, customer support, and team collaboration to drive territory performance.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Business, Marketing, or a scientific discipline) or equivalent experience
Experience: Proven track record of meeting and exceeding sales goals (0-2 years of experience)
Required Skills:
- Proven sales-driven approach with a focus on relationship building
- Excellent communication and presentation skills
- Strong organizational skills and ability to manage time effectively
- Proficient in Microsoft Office Suite and CRM software
- Valid driver's license and reliable transportation
Preferred Skills:
- Experience in the healthcare industry or related field
- Fluency in Spanish
ASSUMPTION: While a Bachelor's degree is preferred, relevant experience may be considered in lieu of formal education.
💰 Compensation & Benefits
Salary Range: $60,000 - $70,000 USD per year (based on company-provided range)
Benefits:
- Competitive benefits package, including comprehensive medical, dental, vision, life, and disability plans
- Free testing and fertility care benefits for employees and their immediate families
- Pregnancy and baby bonding leave
- 401k benefits and commuter benefits
- Employee referral program
Working Hours: Full-time, with regular travel to Laredo, TX approximately once a week
ASSUMPTION: The salary range provided is based on the company's pay transparency statement and may vary based on individual candidate factors.
📌 Applicant Insights
🔍 Company Context
Industry: Biotechnology Research, focusing on cell-free DNA (cfDNA) testing for oncology, women’s health, and organ health
Company Size: Medium-sized company with 1,001-5,000 employees, providing a collaborative and dynamic work environment
Founded: 2004, with a mission to make personalized genetic testing and diagnostics part of the standard of care
Company Description:
- Global leader in cfDNA testing, dedicated to improving patient outcomes through innovative diagnostics
- Focused on oncology, women’s health, and organ health, with a commitment to making genetic testing part of the standard of care
- Emphasizes a mission-driven culture, with a diverse team of professionals from world-class institutions
Company Specialties:
- Non-Invasive Prenatal Testing (NIPT)
- Single gene diseases
- Preimplantation Genetic Screening (PGS)/Diagnosis (PGD)
- Biopsy training
- Multi-Disease Carrier Screening
- Bioinformatics
- Miscarriage testing
- Genetic counseling
- Non-invasive paternity testing
- Genetics
- Colorectal cancer
- Oncology
- Transplant
- Kidney Transplant
- Cancer
- Transplant Rejection
- and ctDNA
Company Website: www.natera.com
ASSUMPTION: Natera is a well-established company in the biotechnology research industry, with a strong focus on innovation and improving patient outcomes through genetic testing.
📊 Role Analysis
Career Level: Entry-level to 2 years of experience, with opportunities for professional development and advancement
Reporting Structure: This role reports directly to the Clinical Field Specialist (CFS) and works closely with cross-functional teams to drive territory performance
Work Arrangement: On-site with regular travel to Laredo, TX approximately once a week
Growth Opportunities:
- Potential for career advancement within the sales team or other departments
- Opportunities to work on new product launches and expand market reach
- Chance to develop skills in territory management, customer relationship building, and sales
ASSUMPTION: This role offers a unique opportunity to grow professionally while contributing to the company's mission and making a real impact on patients' lives.
🌍 Location & Work Environment
Office Type: On-site, with regular travel to Laredo, TX
Office Location(s): San Antonio, TX (with regular travel to Laredo, TX)
Geographic Context:
- San Antonio, TX: A vibrant city with a diverse population and a strong healthcare industry
- Laredo, TX: A smaller city with a growing healthcare market, offering opportunities for business expansion
- Regular travel between the two locations, with approximately one week per month spent in Laredo
Work Schedule: Full-time, with regular business hours and occasional evening or weekend events
ASSUMPTION: The on-site work arrangement with regular travel offers a unique blend of local and regional exposure, allowing the Account Sales Representative to build strong relationships with customers and expand market reach.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or video interview with the Clinical Field Specialist (CFS) and other team members
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Sales skills and experience
- Customer relationship building and communication skills
- Problem-solving and time management skills
- Alignment with company values and mission
Application Tips:
- Highlight relevant sales experience and achievements in your resume
- Tailor your cover letter to demonstrate your understanding of the role and your fit with the company's mission
- Prepare for behavioral and situational interview questions focused on sales, customer service, and problem-solving
- Research the company and its products to show your enthusiasm and commitment to the role
ATS Keywords: Sales, Account Management, Customer Relationship, Territory Management, Healthcare, Biotechnology, cfDNA, Oncology, Women’s Health, Organ Health
ASSUMPTION: The application process for this role is typical for a sales position in the biotechnology industry, with a focus on assessing sales skills, customer service, and cultural fit.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- CRM software (e.g., Salesforce, HubSpot)
- Presentation software (e.g., PowerPoint, Google Slides)
- Video conferencing tools (e.g., Zoom, Google Meet)
ASSUMPTION: The tools and technologies required for this role are standard for sales positions in the biotechnology industry, with a focus on customer relationship management and communication.
👔 Cultural Fit Considerations
Company Values:
- Patient-centered: Focused on improving patient outcomes through innovative diagnostics
- Innovative: Committed to pushing the boundaries of genetic testing and diagnostics
- Collaborative: Encourages teamwork and cross-functional collaboration to drive success
Work Style:
- Dynamic and fast-paced, with a focus on driving results and expanding market reach
- Customer-focused, with a commitment to providing exceptional service and support
- Mission-driven, with a passion for improving patient outcomes through genetic testing
Self-Assessment Questions:
- How do you balance big-picture planning with tactical execution in a fast-paced environment?
- Can you provide an example of a time when you built and maintained strong relationships with customers, leading to increased satisfaction and loyalty?
- How do you approach problem-solving and finding creative solutions in a sales context?
ASSUMPTION: Natera values a dynamic and collaborative work environment, with a focus on driving results and improving patient outcomes through innovative diagnostics.
⚠️ Potential Challenges
- Regular travel to Laredo, TX, approximately once a week
- Balancing sales and customer support responsibilities
- Managing time effectively and prioritizing tasks in a fast-paced environment
- Adapting to a dynamic and evolving market, with a focus on new product launches and market expansion
ASSUMPTION: The Account Sales Representative role may present unique challenges, such as regular travel and balancing sales and customer support responsibilities. However, these challenges also offer opportunities for growth and professional development.
📈 Similar Roles Comparison
- Unlike other sales roles, this position requires a balance of sales and customer support skills, with a focus on territory management and customer relationship building
- This role offers a unique opportunity to work in the biotechnology industry, with a focus on innovative genetic testing and diagnostics
- Career progression may involve moving into a Clinical Field Specialist (CFS) role or exploring other opportunities within the company
ASSUMPTION: While this role shares similarities with other sales positions, its unique focus on territory management, customer relationship building, and working with Clinical Field Specialists sets it apart in the biotechnology industry.
📝 Sample Projects
- Developing and implementing a customer retention strategy to improve customer satisfaction and loyalty
- Collaborating with the Clinical Field Specialist (CFS) to create targeted outreach campaigns and expand market reach
- Conducting market research to identify new opportunities for product expansion and market growth
ASSUMPTION: These sample projects demonstrate the Account Sales Representative's role in driving territory performance, expanding market reach, and improving customer satisfaction.
❓ Key Questions to Ask During Interview
- Can you describe the typical day-to-day responsibilities of the Clinical Field Specialist (CFS) and how this role supports their work?
- How does Natera measure success for this role, and what key performance indicators (KPIs) are used to track progress?
- What opportunities are there for professional development and growth within the sales team or other departments?
- How does Natera support work-life balance for employees, particularly those with regular travel requirements?
- Can you provide an example of a time when Natera adapted to a changing market or regulatory environment, and how this role played a part in that process?
ASSUMPTION: These interview questions are designed to provide insight into the role's day-to-day responsibilities, performance metrics, professional development opportunities, work-life balance, and the company's adaptability to market changes.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant sales experience and achievements
- Write a cover letter that demonstrates your understanding of the role and your fit with the company's mission
- Prepare for behavioral and situational interview questions focused on sales, customer service, and problem-solving
- Follow up with the hiring manager one week after submitting your application, inquiring about the status of your application and expressing your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
