📌 Core Information
🔹 Job Title: Account Specialist
🔹 Company: Aston Carter
🔹 Location: Ontario, California
🔹 Job Type: Temporary
🔹 Category: Administrative
🔹 Date Posted: April 3, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing order accuracy and ensuring customer satisfaction
- Providing support to the Account Specialist
- Performing data entry and administrative tasks
- Working in a fast-paced, dynamic office environment
ASSUMPTION: This role requires strong attention to detail and excellent organizational skills. Proficiency in data entry and office software is essential for success in this position.
📋 Key Responsibilities
✅ Order Management: Review the accuracy of incoming orders and efficiently collect and input orders submitted via fax, email, voicemail, or online order entry systems.
✅ Account Support: Provide comprehensive support to the Account Specialist, ensuring seamless order processing and customer satisfaction.
✅ Data Entry: Accurately process orders and perform data entry tasks to maintain up-to-date and precise records.
✅ Quality Assurance: Ensure the accuracy of outgoing orders, verifying all details before final submission.
✅ Office Support: Operate as an integral part of the office support staff, assisting with various administrative tasks.
✅ Reception Duties: Serve as a receptionist when necessary, greeting visitors and managing incoming calls with professionalism.
✅ Document Management: Scan, file, and upload documents to maintain organized and accessible records.
✅ Office Supplies Management: Order and manage office supplies to ensure the office runs smoothly.
✅ Scheduling Assistance: Assist with scheduling appointments and managing calendars to optimize efficiency.
ASSUMPTION: This role involves a high degree of multitasking and requires strong attention to detail to ensure accurate and efficient order processing.
🎯 Required Qualifications
Education: High school diploma or equivalent required
Experience: 0-2 years of relevant experience preferred
Required Skills:
- Strong attention to detail and accuracy
- Excellent organizational and multitasking skills
- Proficient in data entry and office software (Microsoft Office Suite)
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
Preferred Skills:
- Previous experience in an administrative or customer service role
- Fluency in a second language (Spanish)
ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite is strongly implied and required for success in this role.
💰 Compensation & Benefits
Salary Range: $21.00 - $23.00 per hour
Benefits:
- Medical, dental, and vision insurance
- Critical illness, accident, and hospital insurance
- 401(k) Retirement Plan
- Life insurance (voluntary life and AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, vacation, or sick leave)
Working Hours: Monday-Friday, with a start time of 4:00 AM or 5:00 AM
ASSUMPTION: The salary range provided is based on the job posting and is typical for an entry-level administrative role in the Ontario, California area.
📌 Applicant Insights
🔍 Company Context
Industry: Staffing and Recruiting. Aston Carter specializes in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions.
Company Size: 1,001-5,000 employees. As a mid-sized company, Aston Carter offers a balance between the structure of a larger organization and the agility of a smaller one.
Founded: 1997. Aston Carter has over two decades of experience providing world-class corporate talent solutions to thousands of clients across the globe.
Company Description:
- Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions
- Extends the capabilities of industry-leading companies through deep recruiting expertise and an expansive network
- Serves many of the Fortune 500 companies and is a ClearlyRated Best of Staffing® double diamond winner for both client and talent service
Company Specialties:
- Accounting and Finance
- Business Support
- Strategy
- Change & Transformation
- Operations
- Banking and Financial Services
- Administrative
- Human Resources
- Talent Acquisition
- Procurement
- and Supply Chain
Company Website: http://www.astoncarter.com
ASSUMPTION: Aston Carter is a well-established staffing and recruiting firm with a strong reputation in the industry. Their focus on specialized professions and commitment to excellence makes them an attractive employer for job seekers in these fields.
📊 Role Analysis
Career Level: Entry-level. This role is an excellent starting point for individuals looking to build a career in administrative or customer service roles.
Reporting Structure: The Account Specialist reports directly to the Account Specialist Manager.
Work Arrangement: This is a fully on-site position in Ontario, California. The role requires working in a dynamic office environment and collaborating with various teams.
Growth Opportunities:
- Progression to higher-level administrative or customer service roles within Aston Carter or their client organizations
- Developing specialized skills in accounting, finance, human resources, or other related fields
- Expanding professional networks through collaboration with industry professionals
ASSUMPTION: As a temporary position, this role may offer opportunities for growth and conversion to a permanent position based on performance and the needs of the company.
🌍 Location & Work Environment
Office Type: Corporate office environment. Aston Carter's office is located in Ontario, California, and offers a modern, professional workspace.
Office Location(s): 9th Floor, Broadgate Quarter, 1 Snowden Street, London, EC2A 2DQ, GB (headquarters); 7301 Parkway Dr S, Hanover, Maryland 21076, US; 259 George Street, Level 36, Sydney, NSW 2000, AU
Geographic Context:
- Ontario, California, is located in the Inland Empire region of Southern California, approximately 35 miles east of Los Angeles
- The area offers a mix of urban and suburban living, with a diverse range of neighborhoods and communities
- Ontario has a Mediterranean climate, with mild winters and hot summers
Work Schedule: Monday-Friday, with a start time of 4:00 AM or 5:00 AM. The role requires working in a fast-paced, dynamic office environment, with a focus on accuracy and efficiency.
ASSUMPTION: The early start time may require some flexibility and adjustment for candidates with morning routines or family commitments.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the Aston Carter careers website
- Phone or video screen with a recruiter to discuss qualifications and fit for the role
- In-person or virtual interview with the hiring manager or a panel of interviewers
- Background check and reference check for selected candidates
- Job offer and onboarding for successful applicants
Key Assessment Areas:
- Attention to detail and accuracy in data entry tasks
- Strong organizational and multitasking skills
- Proficiency in Microsoft Office Suite and other relevant software
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Application Tips:
- Tailor your resume to highlight relevant skills and experiences for this role
- Include specific examples of your attention to detail and organizational skills in your resume and cover letter
- Prepare for behavioral interview questions that focus on your problem-solving skills, teamwork, and adaptability
- Research Aston Carter and their clients to demonstrate your understanding of the company and its mission
ATS Keywords: Account Specialist, Administrative, Customer Service, Data Entry, Office Support, Attention to Detail, Organizational Skills, Multitasking, Microsoft Office Suite
ASSUMPTION: Aston Carter uses an Applicant Tracking System (ATS) to manage job applications. Including relevant keywords in your resume and cover letter can help your application stand out and increase your chances of being selected for an interview.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer Relationship Management (CRM) software (e.g., Salesforce, Zoho CRM)
- Enterprise Resource Planning (ERP) software (e.g., SAP, Oracle)
- Order management and processing software (e.g., NetSuite, Microsoft Dynamics 365)
ASSUMPTION: Proficiency in Microsoft Office Suite is required for this role. Familiarity with CRM, ERP, and order management software may be beneficial but is not explicitly stated as a requirement.
👔 Cultural Fit Considerations
Company Values:
- Integrity: Upholding the highest ethical standards and acting with honesty and transparency
- Collaboration: Working together to achieve common goals and drive success
- Expertise: Leveraging deep knowledge and experience to deliver exceptional results
- Innovation: Embracing change and continuously improving our processes and services
- Accountability: Taking responsibility for our actions and delivering on our commitments
Work Style:
- Fast-paced and dynamic office environment
- Strong focus on accuracy and efficiency in data entry and administrative tasks
- Collaborative and team-oriented work culture
- Opportunities for growth and development within the company
Self-Assessment Questions:
- Do I have strong attention to detail and accuracy in data entry tasks?
- Am I able to work effectively in a fast-paced, dynamic office environment?
- Do I possess strong organizational and multitasking skills?
- Am I comfortable working as part of a team and collaborating with various departments?
- Do I have a strong commitment to integrity, accountability, and continuous improvement?
ASSUMPTION: Candidates who align with Aston Carter's core values and work style are more likely to succeed in this role and contribute to the company's success.
⚠️ Potential Challenges
- The early start time (4:00 AM or 5:00 AM) may require some candidates to adjust their morning routines or family commitments
- The role involves a high degree of multitasking and may be challenging for candidates who struggle with focus or organization
- The fast-paced office environment may be stressful for candidates who prefer a slower-paced work setting
- The temporary nature of the role may limit job security and opportunities for long-term growth within the company
ASSUMPTION: Candidates should carefully consider these potential challenges and assess their ability to thrive in this work environment before applying for the position.
📈 Similar Roles Comparison
- Compared to other administrative or customer service roles, the Account Specialist position at Aston Carter places a strong emphasis on attention to detail, accuracy, and efficiency in data entry tasks
- As a staffing and recruiting firm, Aston Carter offers opportunities to work with a diverse range of clients and industries, providing exposure to various business environments and practices
- Career progression in Aston Carter may involve transitioning to higher-level administrative or customer service roles within the company or its client organizations, as well as exploring opportunities in specialized fields such as accounting, finance, human resources, or talent acquisition
ASSUMPTION: Candidates should research similar roles in the industry to better understand the unique aspects of the Account Specialist position at Aston Carter and assess their fit for the role.
📝 Sample Projects
- Developing and implementing a streamlined order processing system to improve efficiency and accuracy
- Collaborating with the Account Specialist Manager to create and maintain up-to-date customer records and databases
- Assisting with the planning and execution of company events or client meetings, ensuring all logistics are handled efficiently
ASSUMPTION: These sample projects illustrate the range of responsibilities and tasks associated with the Account Specialist role at Aston Carter. Candidates should be prepared to discuss their relevant experiences and skills in relation to these projects during the interview process.
❓ Key Questions to Ask During Interview
- Can you describe a typical day in the life of an Account Specialist at Aston Carter?
- How does this role support the overall mission and goals of Aston Carter?
- What opportunities are there for growth and development within the company or its client organizations?
- How does Aston Carter support work-life balance for its employees?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in this environment?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to understanding the company and its culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Aston Carter careers website
- Tailor your resume to highlight your relevant skills and experiences for this role, with a focus on attention to detail, organizational skills, and multitasking
- Write a cover letter that addresses your fit for the role and your enthusiasm for the opportunity to work with Aston Carter
- Prepare for behavioral interview questions that focus on your problem-solving skills, teamwork, and adaptability
- Follow up with Aston Carter one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
