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Account Specialist

eBay
Full-time
On-site
London, City of, United Kingdom
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Account Specialist

πŸ”Ή Company: eBay

πŸ”Ή Location: London, City of, United Kingdom

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing & Advertising

πŸ”Ή Date Posted: April 28, 2025

πŸ”Ή Experience Level: Entry-Level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Supporting strategic advertising campaigns for well-known brands
  • Collaborating with senior sellers, marketers, and cross-functional stakeholders
  • Gaining hands-on experience in digital advertising and brand marketing
  • Contributing to eBay's mission of connecting people and building communities

ASSUMPTION: This role is part of eBay's Brand Development Program, designed to provide entry-level professionals with practical experience and growth opportunities in digital advertising.

πŸ“‹ Key Responsibilities

βœ… Assist in the implementation of advertising campaigns across eBay’s platforms

βœ… Serve as a day-to-day point of contact for brand partners on campaign logistics, basic performance reporting, and deliverables

βœ… Track campaign performance, prepare regular reports, and surface optimization opportunities to internal teams

βœ… Work closely with sales, marketing, creative, and product teams to align campaign delivery with brand goals

βœ… Maintain documentation, ensure data accuracy in internal systems, and support process improvements across campaign workflows

βœ… Capture category or brand-specific insights to support senior team members in strategic planning and campaign design

ASSUMPTION: This role requires a strong attention to detail, excellent organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: Proven experience (0-2 years) in digital advertising, marketing, or a client support role

Required Skills:

  • Customer-first approach and passion for supporting clients
  • Strong organizational skills and ability to manage multiple priorities
  • Analytical thinking and comfort working with data
  • Excellent written and verbal communication skills
  • Growth mindset and eagerness to learn about digital advertising trends

Preferred Skills:

  • Familiarity with digital media, advertising KPIs, and campaign execution
  • Experience using reporting tools and ad platforms

ASSUMPTION: Candidates with relevant internship experience or coursework in digital marketing may also be considered.

πŸ’° Compensation & Benefits

Salary Range: Β£25,000 - Β£30,000 per annum (based on industry standards for entry-level marketing roles in London)

Benefits:

  • Competitive benefits package
  • Opportunities for professional development and growth
  • Dynamic, fast-paced work environment

Working Hours: Full-time, Monday to Friday, with occasional flexibility for project needs

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing roles in London. Actual compensation may vary based on factors such as skills, experience, and market conditions.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: eBay operates in the competitive e-commerce and internet technology sector, connecting millions of buyers and sellers worldwide.

Company Size: eBay is a large corporation with over 18,000 employees globally, offering diverse opportunities for career growth and development.

Founded: eBay was founded in 1995 and has since grown into a leading global e-commerce platform.

Company Description:

  • eBay is committed to connecting people and building communities to create economic opportunity for all
  • The company offers a robust suite of advertising products to help brands grow on and beyond the eBay marketplace
  • eBay fosters a culture of authenticity, bold ideas, and unique perspectives

Company Specialties:

  • e-commerce platform development
  • internet technology and innovation
  • global marketplaces and advertising solutions

Company Website: www.ebayinc.com

ASSUMPTION: eBay's large size and global presence provide numerous opportunities for career growth and development within the company.

πŸ“Š Role Analysis

Career Level: Entry-Level (0-2 years)

Reporting Structure: This role reports directly to the Brand Development Program Manager and works closely with cross-functional teams, including sales, marketing, creative, and product teams.

Work Arrangement: This is an on-site role based in eBay's London office, with occasional flexibility for project needs.

Growth Opportunities:

  • Gain hands-on experience supporting strategic advertising campaigns for well-known brands
  • Collaborate with senior sellers, marketers, and cross-functional stakeholders to develop skills in digital advertising and brand marketing
  • Potential for career progression within eBay's marketing and advertising teams

ASSUMPTION: This role offers a unique opportunity for entry-level professionals to gain practical experience and develop skills in digital advertising and brand marketing.

🌍 Location & Work Environment

Office Type: eBay's London office is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): 2025 Hamilton Avenue, San Jose, CA 95125, US

Geographic Context:

  • London, City of, is a vibrant, multicultural city with a thriving tech industry
  • The office is located in a convenient, easily accessible area with nearby amenities
  • eBay's global presence offers opportunities for international collaboration and travel

Work Schedule: Full-time, Monday to Friday, with occasional flexibility for project needs

ASSUMPTION: eBay's London office provides a dynamic, fast-paced work environment that encourages collaboration and innovation.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screening with the hiring manager
  • In-person or virtual interview with the Brand Development Program Manager and relevant team members
  • Final decision and offer

Key Assessment Areas:

  • Customer-first approach and passion for supporting clients
  • Strong organizational skills and ability to manage multiple priorities
  • Analytical thinking and comfort working with data
  • Excellent written and verbal communication skills
  • Growth mindset and eagerness to learn about digital advertising trends

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Demonstrate your understanding of eBay's mission and values in your application materials
  • Prepare for behavioral interview questions that focus on your problem-solving skills, teamwork, and adaptability

ATS Keywords: digital advertising, marketing, client support, campaign execution, data accuracy, process improvements, research, insights

ASSUMPTION: eBay's application process is designed to assess candidates' skills and cultural fit for the Brand Development Program.

πŸ› οΈ Tools & Technologies

  • eBay's proprietary advertising platforms
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Google Workspace (Gmail, Google Docs, Google Sheets)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: Familiarity with relevant tools and technologies is preferred but not required. eBay provides training and support to help new hires develop the necessary skills.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer obsession
  • Integrity
  • Innovation
  • Inclusion
  • One eBay

Work Style:

  • Collaborative and team-oriented
  • Adaptable and responsive to change
  • Data-driven and analytical
  • Customer-focused and results-oriented

Self-Assessment Questions:

  • How do you demonstrate a customer-first approach in your daily work?
  • Can you provide an example of a time when you managed multiple priorities effectively?
  • How do you stay organized and maintain data accuracy in a fast-paced environment?

ASSUMPTION: eBay values candidates who align with their company values and work style, as well as those who can demonstrate a strong cultural fit.

⚠️ Potential Challenges

  • Managing multiple priorities and deadlines in a fast-paced environment
  • Adapting to changes in campaign strategies and timelines
  • Working with diverse teams and stakeholders to align campaign delivery with brand goals
  • Continuously learning and staying up-to-date with digital advertising trends and best practices

ASSUMPTION: These challenges are inherent to the dynamic and fast-paced nature of digital advertising and can be overcome with strong organizational skills, adaptability, and a growth mindset.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional marketing roles, this role focuses on supporting strategic advertising campaigns rather than developing marketing strategies
  • eBay's global presence offers opportunities for international collaboration and exposure to diverse markets
  • Career progression within eBay's marketing and advertising teams may include roles such as Marketing Coordinator, Campaign Manager, or Brand Manager

ASSUMPTION: This role offers unique opportunities for entry-level professionals to gain practical experience and develop skills in digital advertising and brand marketing.

πŸ“ Sample Projects

  • Supporting the launch of a new advertising campaign for a major brand
  • Analyzing campaign performance data to identify optimization opportunities
  • Collaborating with cross-functional teams to develop and implement campaign improvements

ASSUMPTION: These sample projects are representative of the types of tasks and responsibilities associated with this role.

❓ Key Questions to Ask During Interview

  • How does this role support eBay's mission to connect people and build communities?
  • What opportunities are there for professional development and growth within the Brand Development Program?
  • How does eBay foster a culture of innovation and collaboration?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does eBay support work-life balance for its employees?

ASSUMPTION: These interview questions are designed to help candidates better understand the role, the company culture, and the opportunities for professional development and growth.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Prepare for behavioral interview questions that focus on your problem-solving skills, teamwork, and adaptability
  • Research eBay's mission, values, and company culture to demonstrate your fit and enthusiasm for the role
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.