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Account Specialist (Hybrid)

RTX
Full-time
On-site
United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Account Specialist (Hybrid)

πŸ”Ή Company: RTX

πŸ”Ή Location: East Hartford, CT, USA

πŸ”Ή Job Type: Full-time, Hybrid

πŸ”Ή Category: Aviation and Aerospace

πŸ”Ή Date Posted: June 11, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site with hybrid flexibility

πŸš€ Job Overview

Key aspects of this role include:

  • Collaborating with suppliers and product development teams to manage supply chain
  • Developing sourcing strategies and negotiating with suppliers
  • Tracking and managing supplier work in process (WIP) and delivery assurance
  • Evaluating Technology and Manufacturing Readiness Levels (TRL & MRL)
  • Resolving quality issues and managing supplier risks

ASSUMPTION: This role requires a high level of cross-functional collaboration and strong communication skills to succeed in a dynamic, fast-paced environment.

πŸ“‹ Key Responsibilities

βœ… Creating and implementing sourcing strategies

βœ… Proactively tracking and managing supplier work in process (WIP)

βœ… Maintaining purchase orders and coordinating technical definition changes

βœ… Evaluating Technology and Manufacturing Readiness Levels (TRL & MRL)

βœ… Coordinating resolution of quality issues and managing supplier risks

βœ… Ability to travel as needed (10-15%)

ASSUMPTION: The role involves working with cutting-edge technologies and designs, requiring adaptability and continuous learning.

🎯 Required Qualifications

Education: Bachelor’s degree in business, supply chain, or related field

Experience: 5 years of experience in a supply chain, manufacturing, or related field; or an advanced degree with 3 years of experience

Required Skills:

  • Exceptional problem-solving skills
  • Strong communication and collaboration skills
  • Ability to manage multiple projects and deadlines
  • Familiarity with order justification and audit processes
  • Understanding of blueprints, specifications, and associated flow down

Preferred Skills:

  • Experience with supply chain software tools
  • Knowledge of aerospace industry standards and regulations
  • Fluency in additional languages (e.g., Spanish, Mandarin)

ASSUMPTION: A background in aerospace or defense industries is not required but may be beneficial for understanding the unique aspects of these markets.

πŸ’° Compensation & Benefits

Salary Range: $82,000 - $164,000 USD (This is an estimate based on industry standards for the role, experience level, and location. The actual salary may vary.)

Benefits:

  • Medical, dental, and vision insurance
  • Life insurance and disability coverage
  • 401(k) match and flexible spending accounts
  • Flexible work schedules and employee assistance program
  • Employee Scholar Program, parental leave, paid time off, and holidays

Working Hours: Full-time, typically 40 hours per week, with flexibility for hybrid work arrangement

ASSUMPTION: The salary range provided is a good faith estimate and may be subject to change based on the candidate's qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: RTX operates in the aviation and aerospace component manufacturing industry, focusing on advanced sensors, aerospace systems, and defense technologies.

Company Size: RTX is a large organization with over 10,000 employees, providing ample opportunities for growth and collaboration.

Founded: RTX was founded in 2018 through the combination of UTC Aerospace Systems and Collins Aerospace.

Company Description:

  • RTX is comprised of three market-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon – working as one to answer the biggest questions and solve the hardest problems in aerospace and defense.
  • The company focuses on innovation, technology, and collaboration to deliver cutting-edge solutions to its customers.
  • RTX is committed to fostering a diverse and inclusive work environment.

Company Specialties:

  • Advanced sensors
  • Aerospace systems
  • Defense technologies
  • Cyber and software solutions
  • Space and training

Company Website: RTX Website

ASSUMPTION: RTX's diverse portfolio of businesses and products offers opportunities for career growth and development within the company.

πŸ“Š Role Analysis

Career Level: This role is at the mid-level career stage, requiring a balance of experience and continued learning and growth.

Reporting Structure: The Account Specialist reports to the New Product Introduction (NPI) Supply Chain team and collaborates with various functional groups, including Quality, Materials, Engineering, MCL, ESA, Regional Offices, Programs, and multiple suppliers.

Work Arrangement: This role is a hybrid position, requiring on-site work regularly and off-site work as needed.

Growth Opportunities:

  • Expanding knowledge of aerospace and defense industries
  • Developing expertise in supply chain management and related technologies
  • Advancing to senior roles within the supply chain or related functions

ASSUMPTION: The hybrid work arrangement offers flexibility for balancing work and personal life while maintaining strong collaboration with team members and stakeholders.

🌍 Location & Work Environment

Office Type: RTX's East Hartford office is a modern, collaborative workspace designed to support both on-site and hybrid work arrangements.

Office Location(s): 400 Main Street, East Hartford, CT, 06118 USA

Geographic Context:

  • The East Hartford location is situated near major highways, offering easy access to the office.
  • The area provides a mix of urban and suburban living options, with nearby amenities and attractions.
  • Connecticut has a humid continental climate, with warm summers and cold, snowy winters.

Work Schedule: The hybrid work arrangement allows for a flexible schedule, balancing on-site and off-site work as needed.

ASSUMPTION: The East Hartford office provides a supportive and engaging work environment that fosters collaboration and innovation.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • In-depth interview with the supply chain team
  • Final interview with the director of NPI Supply Chain

Key Assessment Areas:

  • Problem-solving skills and analytical thinking
  • Communication and collaboration skills
  • Understanding of supply chain principles and processes
  • Adaptability and continuous learning

Application Tips:

  • Highlight relevant experience and achievements in your resume
  • Tailor your cover letter to demonstrate your fit for the role and company
  • Prepare for behavioral and situational interview questions focusing on problem-solving, collaboration, and adaptability

ATS Keywords: Supply chain management, sourcing strategy, negotiation, order placement, delivery assurance, quality management, risk management, analytical skills, technical definition changes, customer focus, collaboration, manufacturing readiness levels, technology readiness levels

ASSUMPTION: The interview process will focus on assessing the candidate's problem-solving skills, communication abilities, and cultural fit within the team and company.

πŸ› οΈ Tools & Technologies

  • Supply chain management software (e.g., SAP, Oracle, or similar)
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Trello, or similar)
  • Industry-specific software and tools (e.g., aerospace and defense software)

ASSUMPTION: The specific tools and technologies used may vary depending on the projects and teams the Account Specialist works with.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Customer focus
  • One RTX
  • Integrity
  • Performance

Work Style:

  • Collaborative and team-oriented
  • Adaptable and open to change
  • Results-driven and accountable
  • Customer-focused and committed to quality

Self-Assessment Questions:

  • Do you thrive in a dynamic, fast-paced environment?
  • Are you comfortable working with diverse teams and stakeholders?
  • Do you have a strong customer focus and commitment to quality?
  • Are you adaptable and open to learning new tools and processes?

ASSUMPTION: RTX values a diverse and inclusive work environment, fostering a culture of collaboration, innovation, and continuous learning.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines simultaneously
  • Navigating complex supply chain dynamics and stakeholder relationships
  • Adapting to changes in technology, processes, and market demands
  • Balancing on-site and off-site work in a hybrid arrangement

ASSUMPTION: The Account Specialist role presents unique challenges that require strong problem-solving skills, adaptability, and effective communication.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional supply chain roles, this position focuses on new product introduction and cutting-edge technologies
  • RTX's diverse portfolio of businesses offers opportunities for career growth and development within the company
  • This role requires a balance of experience and continued learning and growth

ASSUMPTION: The Account Specialist role at RTX offers unique opportunities for growth and development within the aerospace and defense industries.

πŸ“ Sample Projects

  • Managing the supply chain for a new, next-generation aircraft engine platform
  • Collaborating with suppliers to develop and implement a sourcing strategy for a cutting-edge defense technology
  • Evaluating and managing the manufacturing readiness levels (MRL) for a new aerospace system

ASSUMPTION: The Account Specialist role involves working on high-impact, innovative projects that drive the future of aerospace and defense technologies.

❓ Key Questions to Ask During Interview

  • Can you describe the typical onboarding process for new Account Specialists?
  • How does the NPI Supply Chain team collaborate with other functional groups and stakeholders?
  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does RTX support the professional development and growth of its employees?
  • What is the work-life balance like for this hybrid role?

ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and commitment to success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the online application portal
  • Tailor your resume to highlight relevant experience and skills for this role
  • Write a cover letter explaining your fit for the role and interest in RTX
  • Prepare for behavioral and situational interview questions focusing on problem-solving, collaboration, and adaptability
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.