🔹 Job Title: Account Supervisor
🔹 Company: TRUE INDEPENDENT HOLDINGS
🔹 Location: Kansas City, Missouri, United States
🔹 Job Type: Hybrid (3 days in-office, 2 days remote)
🔹 Category: Advertising & Marketing
🔹 Date Posted: April 15, 2025
🔹 Experience Level: Mid-Senior level (5+ years)
🔹 Remote Status: Hybrid
Key aspects of this role include:
ASSUMPTION: This role requires a high level of organization, multitasking, and communication skills to manage multiple projects and clients effectively.
✅ Client Relationship, Communication, Meetings: Lead complex and/or high-value clients by creating agendas, leading client meetings, summarizing details, and developing/communicating next steps. Anticipate and escalate problems as needed. Be responsive to client emergencies outside of normal working hours.
✅ Product Quality, Client Deliverables: Ensure quality control of client deliverables by relying on the Account Manager and below. Raise issues internally to fix recurring issues with client deliverables by working with the internal verticals.
✅ Budget Management, Revenue, Profitability: Review budgets consistently and be responsible for either bringing issues to the Account Director and above or bringing them directly to the client.
✅ Account Growth: Identify new revenue streams and other client growth opportunities. Articulate the opportunity and a strong business case POV to sell it in. Put the opportunity into action by attaching a next step and moving it forward.
✅ Software & Systems: Create revenue opportunities across Coegi and RADaR. Understand all tech product offerings and sell the best option to the client, keeping an eye on agency profitability. Actively seek growth and learning opportunities. Preserve and foster the agency’s culture and maintain a positive and forward-thinking attitude. Delegate effectively and smartly, while respecting agency RACI and processes and procedures.
✅ Supervisory Responsibilities: Directly supervise employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Communicate and coordinate with indirect reports’ supervisors to manage cross-team workload and output for assigned portfolios of clients.
ASSUMPTION: This role requires strong leadership, communication, and organizational skills to manage a team and multiple client projects effectively.
Education: Bachelor's degree from a four-year college or university, preferably in advertising, marketing, or communications; or one to two years related experience and/or training; or equivalent combination of education and experience.
Experience: 5+ years of Account Management or Project Management experience in an agency or marketing-related setting.
Required Skills:
Preferred Skills:
ASSUMPTION: Candidates with experience in account management, project management, or a related field are strongly encouraged to apply. Familiarity with industry tools and systems is essential for success in this role.
Salary Range: $70,000 - $90,000 per year (Based on industry standards for a mid-senior level account supervisor role in Kansas City, MO)
Benefits:
Working Hours: Full-time (40 hours per week) with flexible hours and remote work options
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the Kansas City, MO area. Actual compensation may vary based on experience and qualifications.
Industry: Advertising Services
Company Size: 2-10 employees (Small, close-knit team with opportunities for growth and impact)
Founded: 2020 (Relatively new company with a growing presence in the industry)
Company Description:
Company Specialties:
Company Website: trueholdinggroup.com
ASSUMPTION: TRUE INDEPINDENT HOLDINGS is a growing company with a strong focus on independent expertise and collaboration. They offer opportunities for career development and growth within a supportive and collaborative work environment.
Career Level: Mid-Senior level (5+ years of experience)
Reporting Structure: Reports directly to the Account Director or EVP, Head of Client Experience
Work Arrangement: Hybrid (3 days in the office, 2 days working from home)
Growth Opportunities:
ASSUMPTION: This role offers strong potential for career growth and development within a supportive and collaborative work environment.
Office Type: Hybrid (3 days in the office, 2 days working from home)
Office Location(s): Kansas City, MO (with opportunities to work remotely from other locations as needed)
Geographic Context:
Work Schedule: Full-time (40 hours per week) with flexible hours and remote work options
ASSUMPTION: The hybrid work arrangement offers a good balance between in-office collaboration and remote flexibility. Kansas City, MO provides a supportive and growing environment for professionals in the advertising and marketing industries.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Account Management, Project Management, Client Relationship, Communication, Problem Solving, Strategic Thinking, Account Growth, Budget Management, Team Leadership, Media Strategy, Quality Control, Critical Thinking, Delegation, Collaboration, Marketing Fundamentals, Media Math
ASSUMPTION: The interview process for this role will focus on assessing the candidate's communication, problem-solving, and leadership skills, as well as their understanding of the role and the company.
ASSUMPTION: Familiarity with industry-standard tools and systems is essential for success in this role. Specific tools and technologies may vary based on the client and project requirements.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: TRUE INDEPENDENT HOLDINGS values candidates who are collaborative, innovative, and client-focused, with strong communication and problem-solving skills.
ASSUMPTION: While this role presents several opportunities for growth and development, it also comes with its own set of challenges that candidates should be prepared to face.
ASSUMPTION: This role is well-suited for candidates with experience in account management, project management, or a related field, looking to take on a challenging and rewarding role in a growing company.
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and challenges that an account supervisor at TRUE INDEPENDENT HOLDINGS may face.
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and the company, and helps you better understand the expectations and requirements of the position.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.