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Account Supervisor, Client Leadership

dentsu
Full-time
On-site
United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Account Supervisor, Client Leadership

πŸ”Ή Company: Dentsu

πŸ”Ή Location: San Francisco - California St

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Advertising Services

πŸ”Ή Date Posted: May 21, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Strategic leadership and client management
  • Cross-functional team leadership and project management
  • Budget management and billing
  • Creative collaboration and campaign delivery
  • Strong communication and presentation skills

ASSUMPTION: This role requires a high level of client interaction and project management, with a focus on driving business growth and ensuring high-quality work.

πŸ“‹ Key Responsibilities

βœ… Lead client projects and forge relationships across the business both internally and with clients

βœ… Lead teams through small to large scale initiatives with oversight of day-to-day tasks

βœ… Act as the liaison between clients and internal teams, ensuring clear communication and seamless execution of campaigns and projects

βœ… Manage timelines, schedules, and deliverables to ensure projects stay on track and meet deadlines

βœ… Prepare meeting agendas, recaps, status reports, and other client-facing documentation

βœ… Monitor project budgets and assist with billing, estimates, and tracking expenses

βœ… Partner with creative and production teams to ensure integrated campaign delivery

βœ… Demonstrate strong presentation and effective communication skills

ASSUMPTION: This role requires a balance of strategic thinking, project management, and strong communication skills to successfully manage client accounts and cross-functional teams.

🎯 Required Qualifications

Education: Bachelor’s degree or equivalent experience

Experience: 5+ years of experience, preferably in digital roles

Required Skills:

  • Proven track record in client management and project leadership
  • Strong presentation and communication skills
  • Budget management and billing experience
  • Ability to motivate cross-functional teams and drive business growth
  • Adaptability and problem-solving skills

Preferred Skills:

  • Experience with a major tech client
  • Familiarity with West Coast-based clients and PST hours
  • Consultative approach to client management

ASSUMPTION: Candidates with a strong background in client management, project leadership, and communication skills will be most successful in this role.

πŸ’° Compensation & Benefits

Salary Range: $68,000 - $110,400 per year

Benefits:

  • Medical, vision, and dental insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401k
  • Flexible paid time off
  • Paid holidays
  • Paid sick and safe leave
  • Paid parental leave

Working Hours: Full-time, on-site

ASSUMPTION: The salary range provided is based on industry standards for an Account Supervisor role with 5-10 years of experience in the advertising industry.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Advertising Services

Company Size: 10,001+ employees

Founded: 1901 (as a holding company)

Company Description:

  • Dentsu is a global advertising and public relations firm that offers a wide range of services, including marketing communications, advertising, media planning, and media buying.
  • The company operates in over 145 countries and regions, with a focus on integrated growth solutions.
  • Dentsu is committed to providing equal employment opportunities and reasonable accommodations to applicants and employees.

Company Specialties:

  • Marketing communications
  • Advertising
  • Media planning and buying
  • People-Based Marketing
  • Creative
  • Innovation
  • Data and Technology

Company Website: www.dentsu.com

ASSUMPTION: Dentsu's global presence and comprehensive service offerings provide opportunities for career growth and exposure to diverse clients and projects.

πŸ“Š Role Analysis

Career Level: Mid-level to senior

Reporting Structure: Reports to an Account Director for client support, escalation, career counseling, and growth

Work Arrangement: On-site, with a focus on West Coast-based clients and PST hours

Growth Opportunities:

  • Potential advancement to Account Director or other leadership roles
  • Exposure to diverse clients and projects across the global Dentsu network
  • Opportunities to develop skills in strategic leadership, client management, and project leadership

ASSUMPTION: This role offers opportunities for career growth and skill development within the global Dentsu network.

🌍 Location & Work Environment

Office Type: On-site, with a focus on West Coast-based clients

Office Location(s): San Francisco - California St

Geographic Context:

  • San Francisco is a major tech hub with a vibrant and diverse cultural scene
  • The office is located in the heart of the city, providing easy access to public transportation and amenities
  • The West Coast time zone may require some flexibility in working hours to accommodate clients and team members in different time zones

Work Schedule: Full-time, with a focus on PST hours

ASSUMPTION: The on-site work arrangement and focus on West Coast-based clients may require some flexibility in working hours and a willingness to adapt to the local culture and time zone.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • In-person or virtual interview with the hiring team
  • Final interview with the Account Director

Key Assessment Areas:

  • Client management and project leadership skills
  • Communication and presentation skills
  • Budget management and billing experience
  • Adaptability and problem-solving skills
  • Alignment with Dentsu's company values and culture

Application Tips:

  • Tailor your resume and cover letter to highlight your client management, project leadership, and communication skills
  • Prepare examples of your past successes in client management, project leadership, and budget management
  • Research Dentsu's company values and culture to demonstrate your alignment with the organization

ATS Keywords: Client Management, Project Leadership, Communication Skills, Budget Management, Adaptability, Problem-Solving, Dentsu, Advertising Services, West Coast, PST

ASSUMPTION: The interview process will focus on assessing the candidate's client management, project leadership, and communication skills, as well as their alignment with Dentsu's company values and culture.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Trello, JIRA)
  • Budget management and billing software (e.g., Workamajig, Deltek, Microsoft Dynamics 365)

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the client and the project.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Collaboration
  • Creativity
  • Accountability
  • Innovation

Work Style:

  • Fast-paced and dynamic
  • Collaborative and team-oriented
  • Adaptable and flexible
  • Results-driven and focused on client satisfaction

Self-Assessment Questions:

  • How have you demonstrated integrity and accountability in your past client management roles?
  • Can you provide an example of a time when you had to adapt to a challenging client or project situation?
  • How do you approach building and maintaining strong client relationships?

ASSUMPTION: Dentsu values candidates who demonstrate integrity, collaboration, creativity, accountability, and innovation, as well as a strong work ethic and commitment to client satisfaction.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines simultaneously
  • Adapting to the unique needs and expectations of each client
  • Working with a diverse and global team, potentially across different time zones
  • Balancing client management and project leadership responsibilities

ASSUMPTION: The fast-paced and dynamic nature of the advertising industry, as well as the diverse and global client base, may present unique challenges for the successful candidate.

πŸ“ˆ Similar Roles Comparison

  • Account Manager vs. Account Supervisor: Account Managers typically have less experience and focus on day-to-day client management tasks, while Account Supervisors have more experience and oversee the strategic direction of client accounts
  • Advertising Services vs. Other Industries: The advertising industry is dynamic and fast-paced, with a focus on creativity, innovation, and client satisfaction. Other industries may have different priorities and work environments
  • Career Path: Account Supervisors may advance to Account Director or other leadership roles, with opportunities for career growth and skill development within the global Dentsu network

ASSUMPTION: The Account Supervisor role at Dentsu offers unique opportunities for career growth and skill development within the global advertising industry.

πŸ“ Sample Projects

  • Managing a major tech client's advertising campaign, from concept to delivery
  • Collaborating with cross-functional teams to develop and execute integrated marketing campaigns
  • Conducting market research and analysis to inform strategic client recommendations

ASSUMPTION: The specific projects and responsibilities for this role may vary depending on the client and the project.

❓ Key Questions to Ask During Interview

  • How would you describe the company culture and work environment at Dentsu?
  • What are the most important qualities and skills for success in this role?
  • How does Dentsu support the growth and development of its employees?
  • What are the biggest challenges and opportunities for this role and the team?
  • How does Dentsu approach work-life balance and employee well-being?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and your commitment to success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the provided link
  • Tailor your resume and cover letter to highlight your client management, project leadership, and communication skills
  • Prepare examples of your past successes in client management, project leadership, and budget management
  • Research Dentsu's company values and culture to demonstrate your alignment with the organization
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.