🔹 Job Title: Account Supervisor (Health & Wellness) – Toronto
🔹 Company: Porter Novelli
🔹 Location: Toronto, Ontario, Canada
🔹 Job Type: Full-time, Hybrid
🔹 Category: Public Relations and Communications Services
🔹 Date Posted: May 5, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site with flexibility for remote work
Key aspects of this role include:
ASSUMPTION: This role requires a balance of strategic thinking, client management, and team leadership skills. The ideal candidate will have experience working with healthcare or food and nutrition brands and be passionate about health and wellness.
✅ Supervise and manage junior team members, providing feedback, coaching, and support to foster growth
✅ Build strong client relationships and operate as a day-to-day client lead across multiple workstreams
✅ Monitor media and cultural trends, identifying proactive opportunities for clients
✅ Develop and oversee initial drafts of strategic client materials, including messaging documents, social copy, influencer briefs, and earned media plans
✅ Lead client meetings and presentations, ensuring clarity, preparation, and alignment across all deliverables
✅ Manage client budgets, under senior team members’ supervision, with proficiency in Excel
✅ Collaborate with internal teams and external vendors to keep projects on track and aligned to strategy
✅ Lead influencer marketing efforts, from brief development and content review to contract oversight and KPI tracking
✅ Develop earned media strategies and outreach plans, maintaining strong media relationships and securing high-quality coverage and reporting
ASSUMPTION: The responsibilities listed above are essential for the successful performance of this role. However, the specific tasks and priorities may evolve based on the needs of the client and the agency.
Education: Bachelor's degree in Communications, Public Relations, Marketing, or a related field
Experience: 4-6 years of communications experience, ideally in an agency setting, working with pharmaceutical industry clients and/or within the healthcare sector, as well as experience and/or interest in food and nutrition brands
Required Skills:
Preferred Skills:
ASSUMPTION: The required qualifications listed above are essential for the successful performance of this role. However, Porter Novelli is an equal opportunity employer and encourages applicants from diverse backgrounds to apply.
Salary Range: Based on industry standards for a mid-level Account Supervisor role in Toronto, the estimated salary range is CAD 80,000 - CAD 110,000 per year. This range is subject to change based on the candidate's experience and qualifications.
Benefits:
Working Hours: Full-time, hybrid role with flexibility for remote work. The work schedule is typically Monday to Friday, 9:00 AM to 5:00 PM, with occasional evening or weekend work as needed for client events or projects.
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications. The benefits listed are subject to change and may vary based on the candidate's location and employment status.
Industry: Porter Novelli is a global communication company specializing in public relations, integrated marketing, and branding. They focus on helping clients navigate change, navigate culture, and deepen authenticity to unlock value.
Company Size: Porter Novelli has 501-1,000 employees globally, providing a mid-sized agency environment that offers opportunities for growth and collaboration.
Founded: Porter Novelli was founded in 1972 and has since grown into a global network with offices across the US and internationally in London, Mexico City, and Toronto.
Company Description:
Company Specialties:
Company Website: http://www.porternovelli.com
ASSUMPTION: Porter Novelli's culture and values play a significant role in attracting and retaining talent. The company's commitment to diversity, inclusion, and employee growth contributes to a positive work environment.
Career Level: This role is a mid-level position, serving as a key client partner and team leader. The Account Supervisor is responsible for driving client success and mentoring junior team members.
Reporting Structure: The Account Supervisor reports directly to the Account Director and works closely with the client services team, creative team, and media team to deliver integrated marketing solutions.
Work Arrangement: This is a hybrid role, with a mix of on-site and remote work. The Account Supervisor is expected to be present in the Toronto office for client meetings, team collaboration, and events as needed.
Growth Opportunities:
ASSUMPTION: The growth opportunities listed above are subject to change based on the agency's client portfolio and organizational structure. However, Porter Novelli is committed to supporting the professional development of its employees.
Office Type: Porter Novelli's Toronto office is a collaborative and fast-paced environment where ideas are valued, visions are implemented, and contributions make a difference.
Office Location(s): 220 E 42nd St, New York, NY 10017, US (global headquarters); Toronto, Ontario, Canada (local office)
Geographic Context:
Work Schedule: The work schedule is typically Monday to Friday, 9:00 AM to 5:00 PM, with occasional evening or weekend work as needed for client events or projects.
ASSUMPTION: The work environment and geographic context listed above are subject to change based on the agency's office policies and the candidate's location. However, Porter Novelli is committed to providing a supportive and inclusive work environment for its employees.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Account Supervisor, Client Service, Project Management, Cross-Functional Collaboration, Earned Media, Influencer Marketing, Integrated Storytelling, Leadership, Mentoring, Healthcare Communications, Consumer Lifestyle
ASSUMPTION: The interview and application process listed above is subject to change based on the agency's hiring needs and the candidate's qualifications. However, Porter Novelli is committed to providing a fair and transparent hiring process for all applicants.
ASSUMPTION: The tools and technologies listed above are subject to change based on the agency's technology stack and the candidate's role-specific needs. However, Porter Novelli is committed to providing its employees with the necessary tools and resources to succeed in their roles.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: The cultural fit considerations listed above are essential for a successful and fulfilling career at Porter Novelli. The agency is committed to fostering a positive and inclusive work environment for all its employees.
ASSUMPTION: The potential challenges listed above are inherent to the Account Supervisor role and the agency environment. However, Porter Novelli is committed to providing its employees with the support and resources they need to succeed in their roles.
ASSUMPTION: The role comparisons listed above are intended to provide context and insight into the Account Supervisor role at Porter Novelli. However, the specific responsibilities and requirements of the role may vary based on the agency's client portfolio and organizational structure.
ASSUMPTION: The sample projects listed above are intended to illustrate the range of responsibilities and skills required for the Account Supervisor role at Porter Novelli. However, the specific projects and priorities may vary based on the agency's client portfolio and organizational structure.
ASSUMPTION: The key questions listed above are intended to help applicants better understand the Account Supervisor role at Porter Novelli and assess their fit for the position. However, the specific questions and priorities may vary based on the agency's hiring needs and the candidate's qualifications.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.