📌 Core Information
🔹 Job Title: Account Supervisor, Market Access
🔹 Company: EVERSANA INTOUCH
🔹 Location: Chicago, Illinois, United States
🔹 Job Type: Full-time
🔹 Category: Advertising Services
🔹 Date Posted: April 22, 2025
🔹 Experience Level: Mid-Senior level (6-10 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Serving as the primary point of contact for clients and agency partners
- Orchestrating marketing campaign planning, execution, and management
- Ensuring brand plan execution and associated tactics
- Collaborating with internal departments and external partners
- Developing strategic and tactical digital marketing recommendations
ASSUMPTION: This role requires a high level of client interaction and project management skills. It is ideal for candidates with a strong background in market access, client service, and digital marketing.
📋 Key Responsibilities
✅ Serve as the primary point of contact for clients and agency partners, managing marketing campaigns from briefing to final delivery
✅ Collaborate with internal departments (Analytics, Strategic Planning, UX, Creative, Social Media) and external partners to ensure project success
✅ Align with the Project Management Office (PMO) to track project timelines and milestones, keeping clients informed of any changes
✅ Provide strategic and tactical digital marketing recommendations based on a deep understanding of marketing strategies, web metrics, and research
✅ Create and oversee client presentations, campaign results, and external relationships
✅ Develop statements of work (SOWs) and oversee budgets, ensuring all project facets align with set goals
ASSUMPION: This role requires strong communication, project management, and strategic thinking skills. The ideal candidate will be comfortable working with multiple stakeholders and managing complex projects.
🎯 Required Qualifications
Education: Bachelor's degree or equivalent education
Experience: Approximately 6-10 years of related experience in market access client service, agency, and pharmaceutical experience
Required Skills:
- Expertise in market access marketing and the commercialization lifecycle
- Ability to oversee multiple projects and accounts simultaneously
- Flexibility and adaptability in managing changes from multiple partners
- Strong marketing and advertising skills, with a focus on digital strategy, media, and technology
- Proven relationship-building skills and the ability to grow client business
- Leadership skills with cross-agency and internal partnerships with SME teams
- Strong presentation, verbal, and written communication skills
- Able to mentor and develop junior team members
- Proactive thinker with an eye toward future objectives and anticipating client needs
- Strong business acumen and strategic skillset
- Problem-solving skills and the ability to collaborate effectively at all levels
Preferred Skills:
- Digital, media, and technology marketing experience
ASSUMPTION: Candidates should have a strong background in market access, client service, and digital marketing. They should be comfortable working with multiple stakeholders and managing complex projects.
💰 Compensation & Benefits
Salary Range: $76,000 to $113,000 (anticipated base salary range for this position in the U.S.)
Benefits:
- Patient-minded culture focused on patient best interests
- Client delight approach to ensure client satisfaction and results
- Empowered and accountable work environment
- Diverse and inclusive team culture
- Talent growth opportunities and investment in employee development
- Collaborative and results-driven team environment
- Transparent, thoughtful, and timely dialogue
- Bold and creative approach to problem-solving
Working Hours: Full-time (40 hours per week)
ASSUMPION: The salary range is provided as an anticipated base salary range for this position in the U.S. Actual compensation may vary based on relevant experience, other job-related qualifications/skills, and geographic location.
📌 Applicant Insights
🔍 Company Context
Industry: Advertising Services, specializing in life science marketing, branding, advertising, and market access
Company Size: 1,001-5,000 employees (mid-sized company)
Founded: 2018 (founded as part of EVERSANA)
Company Description:
- EVERSANA INTOUCH is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries
- Part of EVERSANA, a pioneer in next-generation commercial services
- Combines creative and digital teams with deep market access, payer, and healthcare communications expertise
- Offers innovative solutions to life science companies to connect with consumers, healthcare professionals, and payers
Company Specialties:
- Life science marketing
- Branding
- Advertising
- Brand launches
- Strategic planning
- Creative
- Market access
- Medical communications
- Consulting
- Digital transformation
- Technology strategy and consulting
- Omnichannel marketing
- Media planning and buying
- Innovation services
- Data and analytics
- Market research
- Social media
- Film, video, and animation
- Search engine marketing
- Web and mobile development
Company Website: eversanaintouch.com
ASSUMPTION: EVERSANA INTOUCH is a well-established agency with a strong focus on life science marketing and market access. It is part of the larger EVERSANA organization, which provides additional resources and expertise.
📊 Role Analysis
Career Level: Mid-Senior level (6-10 years of experience)
Reporting Structure: This role reports directly to the Senior Account Director or equivalent
Work Arrangement: On-site, full-time position with a 40-hour workweek
Growth Opportunities:
- Potential career progression to Senior Account Director or other leadership roles
- Broad exposure to various brands, products, and market access strategies
- Opportunities to develop and mentor junior team members
ASSUMPION: This role offers significant growth opportunities for the right candidate, with exposure to various brands and products, as well as the chance to develop leadership skills through mentoring junior team members.
🌍 Location & Work Environment
Office Type: Urban office environment in downtown Chicago
Office Location(s): 205 N Michigan Ave, 3200, Chicago, Illinois 60601, US
Geographic Context:
- Chicago is a major city with a diverse population and a vibrant business community
- The office is located in the heart of downtown Chicago, offering easy access to public transportation and various amenities
- The city is known for its rich cultural scene, including museums, theaters, and music venues
Work Schedule: Full-time, 40 hours per week, with core business hours from 9:00 AM to 5:00 PM
ASSUMPTION: The urban office environment in downtown Chicago offers a dynamic and energetic work setting, with easy access to various amenities and a vibrant cultural scene.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the HR department
- In-person or virtual interview with the hiring manager and/or team members
- Final round interview with senior leadership
- Background check and offer extension
Key Assessment Areas:
- Client management and communication skills
- Project management and organizational skills
- Strategic thinking and problem-solving abilities
- Market access and digital marketing expertise
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Demonstrate your understanding of market access strategies and digital marketing trends
- Showcase your ability to manage multiple projects and stakeholders
- Prepare for behavioral interview questions that focus on client management, project management, and problem-solving skills
- Research the company and its clients to show your enthusiasm and understanding of the business
ATS Keywords: Market Access, Client Service, Digital Strategy, Media, Technology, Relationship Building, Leadership, Presentation Skills, Communication Skills, Problem Solving, Strategic Thinking, Business Acumen, Mentoring, Collaboration
ASSUMPTION: The interview process will focus on assessing the candidate's client management, project management, and problem-solving skills, as well as their cultural fit and alignment with company values.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, JIRA)
- Marketing automation platforms (e.g., Marketo, HubSpot)
- CRM software (e.g., Salesforce, HubSpot CRM)
- Data visualization tools (e.g., Tableau, Power BI)
- Social media management tools (e.g., Hootsuite, Buffer)
ASSUMPION: The ideal candidate will be comfortable using various project management, marketing automation, CRM, data visualization, and social media management tools.
👔 Cultural Fit Considerations
Company Values:
- Patient-minded: Act with the patient's best interest in mind
- Client delight: Own every client experience and its impact on results
- Take action: Be empowered and hold yourself accountable
- Embrace diversity: Create an environment of awareness and respect
- Grow talent: Own your development and invest in the development of others
- Win together: Passionately connect with anyone, anywhere, anytime to achieve results
- Communication matters: Speak up to create transparent, thoughtful, and timely dialogue
- Always innovate: Be bold and creative in everything you do
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on client success
- Adaptable and flexible in a fast-paced environment
- Proactive and strategic in approach
- Strong communication and presentation skills
Self-Assessment Questions:
- How do you ensure that your work aligns with the patient's best interest?
- Can you provide an example of a time when you went above and beyond to delight a client?
- Describe a situation where you had to adapt to significant changes from multiple partners. How did you manage it?
- How do you embrace diversity and create an inclusive work environment?
- Can you share an example of a time when you mentored and developed a junior team member?
ASSUMPTION: Candidates should be able to demonstrate their alignment with EVERSANA INTOUCH's values and work style, with a strong focus on client delight, collaboration, and adaptability.
⚠️ Potential Challenges
- Managing multiple projects and clients simultaneously, requiring strong organizational skills and time management
- Navigating changes from multiple partner agencies and clients, demanding flexibility and adaptability
- Working in a fast-paced, dynamic environment that requires quick decision-making and strategic thinking
- Balancing the needs of clients, agency partners, and internal teams, necessitating strong communication and leadership skills
ASSUMPTION: This role presents various challenges, including managing multiple projects and clients, navigating changes, working in a fast-paced environment, and balancing the needs of various stakeholders.
📈 Similar Roles Comparison
- Account Manager, Market Access: Focuses more on day-to-day account management and tactical execution, while this role emphasizes strategic development and leadership
- Senior Account Director, Market Access: Oversees multiple accounts and teams, with a broader scope of responsibilities, including business development and team leadership
- Market Access Strategist: Focuses primarily on strategic planning and market access strategy development, with less emphasis on day-to-day account management and client communication
ASSUMPION: This role offers a unique blend of strategic development, leadership, and day-to-day account management responsibilities, setting it apart from similar market access roles.
📝 Sample Projects
- Developing and executing a comprehensive market access strategy for a newly launched pharmaceutical product
- Managing a cross-functional team to create and implement a patient-centric advertising campaign for an established brand
- Collaborating with data analysts to analyze market trends and develop data-driven insights to inform brand strategy
ASSUMPION: These sample projects highlight the strategic, collaborative, and data-driven nature of the Account Supervisor, Market Access role, focusing on market access strategy development, cross-functional team management, and data-informed decision-making.
❓ Key Questions to Ask During Interview
- Can you describe the typical timeline for a brand's commercialization lifecycle from pre-launch to loss of exclusivity, and how this role supports each phase?
- How does the agency collaborate with clients and partner agencies to ensure seamless project execution and delivery?
- What opportunities are there for professional growth and development within the agency and the broader EVERSANA organization?
- How does the agency support work-life balance for its employees, particularly in a fast-paced and dynamic environment?
- Can you provide an example of a successful market access campaign the agency has executed, and what made it successful?
ASSUMPTION: These interview questions focus on understanding the role's responsibilities, the agency's collaborative approach, professional growth opportunities, work-life balance, and market access campaign success factors.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, with a focus on market access strategies, digital marketing, project management, and client communication
- Prepare for behavioral interview questions that assess your client management, project management, and problem-solving skills, as well as your cultural fit and alignment with company values
- Research the company and its clients to demonstrate your enthusiasm and understanding of the business
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
